@EskoKilpi
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designing post-industrial work
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the big shifts
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value grows from values
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profit over purposepurpose over profit
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from asymmetric to symmetric relations
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redesigning the old
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growthproductivity
meaning of work
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growth
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from growing what you have to growing what you can do
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from supply side scaling up to demand side network
effects
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from making things to connecting things
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productivity
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not doing more with less
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productivity is about creating more value
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the word productivity equals the word learning
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meaning of workwhy work?
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work is not a task or a rolework is a relationship
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meaningful thingswith meaningful people
in meaningful ways
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work is interaction between interdependent people
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designing the new
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platforms algorithms
contextuality
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platforms
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platforms as the new commons
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what assets were for the industrial firm, network effects
are for the post-industrial platforms
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from transaction costs to network effects
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from just scaling upto scale and scope
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algorithms
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the biggest democratization of productive capacity human
beings have ever encountered
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automation is not the first phase of the post-industrial era but the
last of the industrial
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augmenting human cognitive capability is the
first
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natural language interfacesagent based systems as the
next OS
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new systems of distributed trust changing government and
politics?blockchain?
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contextuality
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there are many problems without mass solutions
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post-industrial work starts with
context specific interaction
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this is why conversational commerce is so important
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industrial work created products. post-industrial work creates
customers
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what could be the total opposite of industrialism?
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unique time and placeprocess as product
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work is solving problems
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defining the problemsolving the problem
scaling up the solution
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learning is asking questions
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what kind of problems do you solve?
what kind of questions do you ask?
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the industrial era was about reducing choices. the post-
industrial is about an ontological expansion
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the platform economythe algorithmic economythe interactive economy
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www.kilpi.fi
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