Ticketing CRM Marketing Event Building Memberships Packages & MerchandiseSubscriptions POS/Kiosk Online Mobile Social Access Control Reporting
More than a ticketing system... enta is your complete solution
enta FEATURES
FULL CONTROL
enta is about putting you in control of all your ticketing needs and requirements. Even with a managed service solution you have complete access to every component of the enta system meaning you are never reliant on an external 3rd party for your box office and marketing needs.
MAXIMISE PROFITS
enta assists you to maximise your organisation’s profits through its’ comprehensive online marketing and box office management functionality. The enta solution includes a complete interface with social media, as well as the ability to maximise yield through the sale of memberships, packages, merchandise and so much more.
WORLDWIDE OFFICES
enta is used globally with offices in Australia, North America and the United Kingdom. There are customers from around the world who collectively sell tens of millions of tickets annually. With the combined experience of the Enta teams and the many local and international customers, you get to benefit from the expertise and experience from all these customers through our development groups.
FUNDRAISING
enta understands that fundraising can be an important part of an organisation’s business, as such, enta has developed a fundraising and donations solution which enables you to easily plan, implement and evaluate your fundraising strategies, activities and campaigns.
CUSTOMISABLE SOLUTIONS
We understand that one size does not fit all and pride ourselves on our ability to customise solutions to best suit your needs. We also recognise that you are likely to have a range of existing systems which you require to run your business. Using enta’s advanced integration technology, we may already be integrated to third party vendors that you are using.
SECURITY
enta has been developed with security in mind - passing the stringent Payment Card Industry (PCI) PA-DSS requirements for protecting you and your customers valuable data. enta offers many layers of security, control and delegation, allowing you peace of mind. In addition, our Managed Service option provides hosting in the leading PCI compliant data centre in Macquarie Telecoms Intellicentre based in Sydney.
CRM
enta is a fully-integrated solution which provides you with the ability to see your patron’s/customer’s entire history with your organisation easily, clearly and concisely. enta’s rich CRM functionality will enable you to have a meaningful understanding of your patrons which will enhance your marketing strategies and activities.
FLEXIBLE & SCALABLE
enta is used by a large variety of customers with very different requirements. From small general admission venues selling a handful of tickets, to large ticketing organisations selling millions of tickets across hundreds of venues, enta has the functionality, scalability and flexibility to deliver. We are confident that enta can meet your business needs.
EASE OF USE
enta is intuitive, simple to learn and easy to use. Set up events easily with a step by step routine for creating venues, events, pricing and ticket layouts; including the ability to create and use templates, or copy and re-use existing information. You can even make changes to events that are already on sale. Your sales staff will quickly be up and running selling tickets, packages, memberships, subscriptions and more.
MEMBERSHIPS AND SUBSCRIPTIONS
The enta subscription functionality makes it easy to administer and maintain subscriptions and memberships year after year while integrating seamlessly with regular ticket sales and standard performance plans. Access to subscription sales and functionality can be granted to all users or strictly controlled according to your organisation’s requirements.
1
enta is your complete solution
2
enta SOLUTIONS
APPLICATIONS
KEY FEATURES
SERVICES
ONLINEWith the enta Ticketing Solution, you have the flexibility to serve your customers 24/7, by using enta Connect. enta allows you to accelerate the growth of your organisation through your existing website. enta Connect pages are fully responsive so your customers can effectively use any device they wish to access your site.
As you update events in enta, enta Connect updates your website in real-time, substituting the need for costly and time-consuming website maintenance. The interface provides you with total control over your internet sales. Plus, all funds go directly to your bank account.
Queensland Performing Arts Centre
© Darren Thomas © William Hall
Adelaide Festival Centre Canberra Theatre Centre
Marketing
3rd Party Integrations
Extensive Client Support
CRM
Mobile Responsive
Managed Service Solution
Box Office Sales
Dashboard Reporting
Online and Mobile Sales
POS - Tablet and Kiosk
Social Media Sales
In House Self Managed Solution
Fundraising
Value for Money
Integration Services
Subscriptions
Ease of Use
Packages and Merchandise
Memberships
Up-selling and On-selling
Website Services
Access Control
Flexible and Scalable
Box Office Consultancy
Event Building
Industry Experts
Reporting
3
enta provides complete online marketing and ticket management, an interface with social media, access to memberships, packages, merchandise and so much more.
MOBILEenta has a mobile optimised version allowing your customers to engage with you through mobile devices.
ACCESS CONTROLUse enta’s built-in access control to scan and validate tickets with an iPhone/iPad app or other selected scanners.
FACEBOOKSell tickets directly from your Facebook page.
POS/KIOSKenta POS/Kiosk enables you to provide a fast sales option for ticket or merchandise sales or to collect pre-booked tickets at alternate locations to the box office.
4
Whilst enta provides significant and powerful amounts of functionality out of the box, we also recognise that the complexity of modern business means you sometimes need tools dedicated to particular tasks.
So to ensure that you can use “the right tool for the job”, we can integrate enta with a range of “best of breed” products to provide holistic solutions for your entire business.
enta answered our needs by going beyond a simple ticketing program to a comprehensive customer relations, donations and marketing product allowing the CSO to provide a comprehensive and enjoyable engagement with our patrons.
Canberra Symphony Orchestra
Audience development is a major focus of the organisation, so one of the big changes for us is that enta software is enabling us to move from a transactional marketing focus into more of a relationship focus.
Queensland Performing Arts Centre
THE INTEGRATED Solution
Finance
WebSite/CMS
Email Marketing
OtherSMS Notifi cation
Social Media
Access Control
CRMAccount/Contact
ManagementSales/Lead Generation
Planning
Event ManagementResource allocationProject Management
Logistics
Google Analytics
enta integrates with multiple third party systems to provide a total solution for your business.
5
We'd love to help you! The team at Enta Australasia will work with you to provide a solution for your CRM and ticketing needs.
Have access to world leading technology.
Have a user friendly, easy to learn software which does what you want, when you want it, in a way that makes sense.
Be able to customise the look and feel of your website, select your own seat, have print at home ticket options, real-time interaction with ticket inventory and enable social media integration.
Increase your profits, audience attendances memberships, subscribers, donors and donations, through leading CRM functionality with marketing, upselling and on selling capability.
Provide stakeholders discreet access to manage their data and events.
Have the ability to manage all sales and set up of ancillary events, memberships, merchandise, packages, websites marketing and CRM campaigns.
Using enta your organisation will…
Have access to comprehensive reporting functionality with dashboard reporting and over 100 standard reports which can be accessed remotely and/or by scheduled emails.
Have fine grained control of the enta solution through the use of profiles and offices.
Have a cost effective solution to enable you to provide efficient and effective ticketing services to your venues and organisations.
Have industry experts on hand to assist with support, business development and solution set up.
BENEFITS OF enta
6
enta is a world leading ticketing and CRM system that is the solution of choice for a significant number of national and international venues, events, festivals, exhibitions, sporting events, shows, clubs, theatres, performing arts centres and organisations - selling in excess of 40 million tickets in 2014.
Your Enta Team:
Sydney Address Suite 901, 225 Miller StNorth Sydney NSW 2060
Brisbane Address Level 1, 179 Mary St Brisbane QLD 4000
Phone: 1300 682 203 Email: [email protected]
7
OUR VALUED CUSTOMERS
ADELAIDE FESTIVAL CENTRE AND BASS TICKETING INCLUDING:
• Adelaide Town Hall
• Arts Theatre
• Cabaret Festival
• Capri Theatre
• Convention Centre
• Dunstan Playhouse
• Elder Hall
• Festival Theatre
• Golden Grove Arts Centre
• Goodwood Institute Theatre
• Grainger Studio
• Her Majesty’s Theatre
• InterContinental Adelaide
• Norwood Concert Hall
• Odeon Theatre
• Promethean Theatre
• Royal Theatre
• Scott Theatre
• Shedley Theatre
• St John’s Church
• Space Theatre
CANBERRA THEATRE CENTRE AND CANBERRA TICKETING INCLUDING:
• Canberra Theatre
• The Playhouse
• The Courtyard Studio
• The Belconnen Community Theatre
• Tilley’s Divine Cafe
• The Canberra Irish club
• The Great Hall - New Parliament House
• Lawns of Government House
enta Australia
enta International
QUEENSLAND PERFORMING ARTS CENTRE AND QTIX INCLUDING:
• Cascade Court
• Concert Hall
• Cremorne Theatre
• Lyric Theatre
• Playhouse
• La Boite Theatre
• City Hall
• Queensland Conservatorium
• State Library of Queensland
• Gallery of Modern Art (GoMA)
• Queensland Art Gallery
• Brisbane Festival
• Expressions Dance Company
• Brisbane Writers Festival
• Mercedes-Benz Fashion Festival
• The Wheel of Brisbane
• QUT Gardens Theatre
• Art Gallery NSW
ASTOR THEATRE PERTH AND STAGETIX
CAIRNS CIVIC THEATRE AND TICKETLINK INCLUDING:
• Barlow Park
• Cairns City Library
• Cairns Civic Theatre
• Cairns Civic Theatre Foyer
• Cairns Colonial Club (Conference Centre)
• Cairns Convention Centre
• Cairns Esplanade
• The Sebel Hotel
• Cairns Showgrounds
• Crosswell Hall, Cairns State High School
• Rondo Theatre
• Tanks Arts Centre
• Cazalys
• The Hilton Hotel
• Kewarra Beach Resort
BELVOIR THEATRE
CANBERRA SYMPHONY ORCHESTRA
ENSEMBLE THEATRE
GLADSTONE ENTERTAINMENT CENTRE
PENRITH PERFORMING
AND VISUAL ARTS
RIVERSIDE THEATRES
ROOTY HILL RSL AND SYDNEYGYMNASTICS AND AQUATIC CENTRE
SHOWBIZ ASIA
SOUTHERN CROSS SPORTS MARKETING
SYDNEY FESTIVAL
YARAWONGA MULWALA GOLF CLUB RESORT
SUTHERLAND ENTERTAINMENT CENTRE
CAPITAL VENUES AND EVENTS, BENDIGO
DARWIN FESTIVAL
There are hundreds of enta customers around the world including the UK, Europe, US and UAE. Here is a small selection...
UNITED KINGDOM LONDON: London West End – Delfont Mackintosh Theatres, Nimax Theatres, Really Useful Theatres, Ambassador Theatre Group, Lyceum Theatre, Apollo Victoria Theatre, Barbican Centre, Shakespeare’s Globe Theatre and Exhibition, Tate Britain, Tate Modern / Fawkham – Brands Hatch Racing Circuit
SCOTLAND: Edinburgh – Festival Theatre, Royal Edinburgh Military Tattoo / Glasgow – Royal Concert Hall
NORTHERN IRELAND: The Grand Opera House, Waterfront Hall
SCANDINAVIA: Royal Danish Theatre, Royal Danish Ballet, Royal Danish Opera / Malmo – Opera / Stockholm – Concert Hall
UNITED STATES: The University of New Mexico, Ravinia Festival
ABU DHABI: Yas Marina Circuit, Abu Dhabi Motorsport Management8
enta AustralasiaAustralian Offices: Brisbane & Sydney
Phone: 1300 682 203Email: [email protected]