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Eric Flock
Service Provider Training
Schools and Libraries Division
Eligible Services Jams
May 5, 2009 – Tampa • May 12, 2009 – Phoenix
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Overview
Product/Service Eligibility– Priority One
• Telecommunications• Internet Access
– Priority Two • Internal Connections (IC)• Basic Maintenance of IC
– Miscellaneous Web Hosting Voice over Internet Protocol Non-Instructional Facilities Common Services Jams
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Telecommunications Services(Priority One)
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Basic Telephone Services
–Basic telephone services do NOT require a technology plan• 800 service
• Centrex service
• Local and long distance phone service
• POTS (Plain Old Telephone Service)
• Radio loop
• Wireless telephone services
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Non-Basic Telecom Services
Non-basic telecom services require a technology plan– All services listed as Digital Transmission
Services– Includes but is not limited to: T-x, ATM, DSL,
OC-x, Fiber Optic, DS-x, Frame Relay and PRI
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Internet Access(Priority One)
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Internet Access (IA)
Basic conduit access to the Internet, E-mail service, and web hosting are eligible IA services
Basic conduits include but are not limited to:– Broadband over Power Lines (BPL)– Cable Modem– Digital Subscriber Line (DSL)– Satellite– T-x, DS-x, OC-x
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Internal Connections (IC)(Priority Two)
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A Visual Guide to IC
Internal connections are the equipment and wiring necessary to receive services in the classrooms and rooms in libraries
Pictorial of the eligibility of services and products
Explanation of conditionality Services and products are example
configurations
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Internal Connections Ex. 1
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Internal Connections Ex. 2
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Classroom Internal Connections
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Classroom Internal Connections Ex. 2
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Basic Maintenance of Internal Connections
(Priority Two)
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Basic Maintenance of IC
Ensures the necessary and continued operation of eligible internal connection components at eligible locations.
BMIC is a Recurring service– Delivery must be within July 1st – June 30th
BMIC is exempt from the Two-in-Five rule
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Basic Maintenance of IC Eligible:
– Basic technical support of eligible hardware
– Repair and upkeep of eligible hardware– Wire and cable maintenance– Configuration changes
Ineligible:– End-user support such as a student
calling a help desk for technical assistance
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Miscellaneous
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Miscellaneous
Contains supporting charges of eligible goods, Interconnected VoIP and Voicemail
Miscellaneous items reflect same category as the product or service being requested
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Miscellaneous
Eligible:– Installation– Activation– Initial configuration– Training– Shipping– Taxes and lease
fees
Ineligible:– Interest or Finance
charges– Late Payment fees– Termination
charges– Initial Planning – End-user training
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Web Hosting
Provides a means for a school or library to display content on the Internet
Generally includes:– Provision of web site traffic (bandwidth)– Provision of disk space for storing applicant
provided content– Provision of File Transfer Protocol (FTP)
transfer or a Web interface to upload files
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Web Hosting
Ineligible features/tools:– Content Creation tools– Templates– Student Information Systems– Attendance/Grading tools– Chat Rooms– Student Lockers– Blogs
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Web Hosting
For FY2009 and forward, intranet/password protected pages are Eligible
If cost allocation information has changed, submit new cost allocation information to [email protected]
Cost allocation must be based on tangible criteria that provides a realistic result
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Cost Allocation
Must be based on tangible information that provides a reasonable and appropriate delineation between the eligible and ineligible components.
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Web Hosting
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Web Hosting FAQ’s
Can a software or web application be used to publish content?– Yes, the costs for the software or web application
are ineligible but the content created may be published online and is eligible
Are the costs for the transport and disk space of a web based application for a school eligible?– No, the cost of the application as well as any
charge associated with the creation or modification of content is not eligible.
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Interconnected VoIP
Interconnected VoIP is defined as a service that
1. Enables real-time, two-way voice communications
2. Requires a broadband connection from the user’s location
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Interconnected VoIP
3. Requires Internet protocol-compatible customer premises equipment (CPE)
4. Permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network.
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Interconnected VoIP
Priority One Services– May be applied for in either
Telecommunications or Internet Access on Form 470
– USAC highly recommends posting in both Telecom and Internet Access
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Interconnected VoIP A leased VoIP phone system is NOT eligible for Priority One funding By removing the VoIP equipment, the local voice network will cease to
function. This equipment is eligible ONLY as Internal Connections.
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A gateway may be leased with eligible Priority One VoIP service. A gateway is considered a single basic terminating device.
Interconnected VoIP
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Interconnected VoIP
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•A leased router may be eligible if the internal voice network functions without dependence on the leased router.
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Interconnected VoIP
Priority Two – VoIP components are eligible– Includes:
• VoIP phone system • VoIP router and/or switches• Software licenses for the functioning of the IP
telephone devices
– Excludes:• End-user devices e.g. IP phones and Softphones
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SPIN Search Tool
Eligible Telecom Provider field updated to say Form 499 Filer
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Form 499 Filing
If Form 499 Filer Column indicates “Y”:– Telecom providers are eligible to provide
Telecommunications Services– Internet service providers are eligible to
provide interconnected VoIP services
If Form 499 Filer Column indicates “X”:– The service provider is NOT eligible to
provide Telecommunications Services
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Form 499 Filing
If Form 499 Filer Column indicates “Z”:– The service provider eligibility is being
researched by USAC
If Form 499 Filer Column is blank:– The service provider has not been researched
and the status is unverified– The service provider may be exempt from
filing Form 499
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Form 499 Filing Exemption
Entities exempt from filing Form 499:– Government entities that purchase telecommunication
services in bulk on behalf of themselves (e.g., state networks for schools and libraries)
– Public safety and local government entities licensed under Subpart B of Part 90 of the Commission’s rules
– Broadcasters, non-profit organizations such as schools, libraries, colleges, universities, and health care providers
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Non-Instructional Facilities
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Non-instructional Facilities
Non-instructional facilities (NIFs) are school buildings with (few or) no classrooms or library buildings with no public areas
School examples:– Administration
buildings– Bus barns– Athletic stadiums
Library examples:– Administration
buildings– Bookmobile garages– Technology centers
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Non-instructional Facilities
Eligible for Priority 1 services (Telecommunications Services and Internet Access)
Eligible for Priority 2 services only if the services are essential for the effective transport of data to classrooms or public areas of a library
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Eligible NIF for Priority Two Funding
Scenario One: NIF as a hub. This NIF is essential for the transport of info to the Schools and is eligible for P2 funding
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Ineligible NIF for Priority Two Funding
Scenario Two: NIF as an end-point. The schools would maintain service if the NIF were removed, therefore the NIF is ineligible for P2 support
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Identify the Eligible P2 NIF’s
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Eligible P2 NIF’s identified
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Common Services Jams
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Common Services Jams
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Step Description Delays
Action Ineligible services or products are requested.
Reaction Reviewer must reach out to the applicant requesting vendor documentation to remove the ineligibles.
> 15 days for applicant + 1 week for PIA
Result Delays the issuance of the FCDL. Invoicing team may look at the specifics in the Item 21 attachment to confirm eligibility of the services.
> thereafter, 1 additional week
Avoid this by 1. Identifying ineligible services or products.2. Performing and providing cost allocation
data.3. If you are unsure whether a service or
product is eligible refer to the Eligible Services List and/or contact CSB.
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Common Services Jams
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Step Description Delays
Action Item 21 provides states on-premise priority one equipment is included.
Reaction Reviewer must reach out for detailed description including make, model, and answers to the on-premise questions.
> 15 days for applicant + 1 week for PIA
Result Delays the issuance of the FCDL. Invoicing team may look at the specifics in the Item 21 attachment to confirm eligibility of the services.
> thereafter, 1 additional week
Avoid this by 1. Work with your applicant to provide detailed Item 21 attachments including make and model number of the on-premise equipment.
2. Provide documentation that shows the on-premise conditions are met.
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Common Services Jams
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Step Description Delays
Action Web hosting service contains ineligible templates and applications
Reaction The Services team will contact you requesting cost allocation documentation. PIA will hold applications until cost allocation documentation is received.
> 15 days for applicant + 1 week for PIA
Result Delays the issuance of the FCDL. Invoicing team may look at the specifics in the Item 21 attachment to confirm eligibility of the services.
> thereafter, 1 additional week
Avoid this by 1. Providing cost allocation information to USAC by submitting to [email protected]
2. Work with the applicant to ensure only the eligible portions are requested and the ineligible portions are removed
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Common Services Jams
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Step Description Delays
Action Documentation states Miscellaneous charges
Reaction PIA will contact the applicant requesting additional detail
> 15 days for applicant + 1 week for PIA
Result Delays the issuance of the FCDL. Invoicing team may look at the specifics in the Item 21 attachment to confirm eligibility of the services.
> thereafter, 1 additional week
Avoid this by 1. Provide the applicant with documentation that explains what is contained in the Miscellaneous charges
2. If non-Industry acronyms are used, provide a description of the term
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Questions?