EDI - Business-To-Business Survey Summary Charts - 10 FEB 2014

B2B Solutions StudySummary Charts

June – September 2013

Supply Chain Insights LLC Copyright © 2013, p. 2

Agenda

Study Overview

B2B Solutions

EDI / XML

Distribution Center / Warehouse

Supply Chain Organization


Study Overview


The Majority of Respondents Work at Manufacturers and Average Revenue is $4 Billion


Over Half of Respondents Work in a Discrete Industry


Half of Respondents Work in IT, Nearly Half Are Managers and Over ¾ Work in the US


Agenda

Study Overview

B2B Solutions

EDI / XML




Definitions


All Respondents Have EDI/XML and Are Somewhat Familiar with Their B2B Solutions


Most Respondents Are Familiar with the Use of EDI/XML for Order-to-Cash and Procure-to-Pay


Agenda

Study Overview

B2B Solutions

EDI / XML




For Both Sales and Purchase Orders, Over Half of Orders Are Exchanged via EDI/XML


On Average, EDI/XML Sales Orders Are Shipped Somewhat Faster with No Manual Intervention


For Both Sales and Purchase Orders, Over One-Third Report Tracking Internal Costs of Orders


Awareness of Internal Order Costs Is Low for Both Order Types


The Top Challenge for Orders Not Processed via EDI/XML Is Added Time


About Half Report the Orders Change at least Once; About 60% Process Changes via EDI/XML


The Top Challenge for Order Changes Not Using EDI/XML Is Having More Imperfect Orders


EDI/XML Benefits Accuracy Most for Both Sales and Purchase Orders


Business Partner Relationships Is Top Supply Chain Element to Improve with EDI/XML


ASNs and Purchase Order Acknowledgements Are Most Important Elements of EDI/XML for

Improving Supply Chain Performance


Non-Discrete Industries and Non-IT Roles Are More Likely to Consider Purchase Order

Acknowledgements to be Important


Customer Order Captures and ASNs Are Top Performing Elements of EDI/XML for Improving

Supply Chain Performance


Greatest Gaps in Performance:ASNs and Purchase Order Acknowledgements


Only 6% Report Offering a Discount to Customers for Use of EDI/XML


Open-Ended Comments about B2B Solution Performance


Open-Ended Comments about B2B Solution Performance


Agenda

Study Overview

B2B Solutions

EDI / XML




82% of Respondents Are at least Slight Familiar with Company’s Distribution Center


Two-thirds Report Receiving Shipments without Advanced Shipment Notices or Dispatch Advices


Top Challenges When Don’t Have ASNs Are Longer Receiving Times and Inability to Plan

Labor Schedules


Without ASN, Biggest Impact to Supply Chain Is Need to Expedite Shipments More Frequently


On Average, Shipments without ASNs Cost $78 per Order Extra


Nearly Half Report That Any of Their Inbound Shipments Are Not Labeled with Barcodes

or RFID Tags


On Average, Shipments without Barcodes or RFID Tags Cost $57 per Order Extra


Agenda

Study Overview

B2B Solutions

EDI / XML




Ability to Use Data Is Top Supply Chain Pain


Variations in Supply Chain Pain by Subgroups


Four in Five Report Having a Formal Supply Chain Organization


Respondents Identify an Average of 6 Functions That Report through the Supply Chain