CAPABLEINTEGRITY
C U LT I VAT EDEVELOPMENT
R E S P O N S I B L EEFF ICIENT
P R OAC T I V E
T E C H N O L O G YF O C U S
S E C U R E
E X P A N S I O NP R O T E C T I O N
E X P E RT I S E
ANNUAL REPORT 2009
Driving g r o w t h
Integrated Facilities Management Property Development
20th Floor, Menara 2Faber TowersJalan Desa BahagiaTaman DesaOff Jalan Kelang Lama58100 Kuala Lumpur
Tel : +60 3 7628 2888Fax : +60 3 7628 2828
AN
NU
AL R
EPOR
T 2009
Driving growth
In our quest to remain at the forefront, we are committed
towards intensifying our inherent strengths. Having
streamlined our activities to focus on Integrated Facilities
Management and Property Development, we are now
poised to drive growth by capitalising on opportunities
both domestic and international so as to sustain and
enhance stakeholders’ value.
The strengths of our people and portfolio of projects are
key to the Group’s continuous success. We are optimistic
about our future outlook and are moving forward with
determination to tap the vast opportunities in our
operating environments.
table of Contentsgrowing our PresenCe 1 2009 Key Highlights 2 Our Vision, Mission and Values; Quality Policy and Objectives 3 Company Profile6 Integrated Facilities Management
Services
reCorDing suCCess 10 Chairman’s Statement 14 Managing Director’s Review 20 Operations Review
l Integrated Facilities Management l Property Development
Creating value 32 5-Year Group Financial Highlights 33 Group Financial Summary 34 Group Quarterly Performance 35 Group Statement of Value Added36 Share Price Movement 37 Group Financial Calendar38 Group Manpower Summary
growing awareness 42 Corporate Structure 43 Organisation Chart 44 Corporate Information 46 Pages from Our History 48 Our Achievements 49 Past Achievements 50 Group Corporate Calendar 52 In the News steering our Path 56 Board of Directors 58 Board of Directors’ Profile 64 Group Management Profile 66 Heads of Overseas Subsidiaries
Profile68 Senior Management Team
our Key initiatives 71 Human Capital Development 72 Building Value at Our Workplace76 Building Relationships in the
Marketplace 80 Quality at Work 84 Occupational Safety, Health
& Environment 88 Caring for Our Community
resPonsible 93 Statement on Corporate Governance110 Statement on Internal Control 114 Audit and Risk Committee Report 121 Statement of Directors’ Responsibility in Respect of Audited Financial Statements finanCial review 123 Financial Statements Clarity 226 Analysis of Shareholdings 229 Properties Held by the Group 230 Additional Compliance Information 231 Recurrent Related Party Transactions 236 Notice of the 47th Annual General Meeting 240 Statement Accompanying Notice
of the 47th Annual General Meeting
l Proxy Form l Group Directory
Date : 18 May 2010, tuesday time : 10.00 a.m.venue : ballroom 1, 1st floor SimeDarbyConventionCentre 1a, Jalan bukit Kiara 1 60000 Kuala lumpur
47 th annual general Meeting
Faber GroupBerhad
Annual Report 2009
1
Revenue increased by 21.8% rM805.3 millionProf it Before Tax increased by 26.6% rM141.2 million
Shareholders’ Funds increased by 22.4% rM389.2 millionReturn On Equity increased by 3.2% 21.5%
rM96.8 4,000employees
Faber reported stronger f inancial performance in Financial Year 2009, surpassing its Headline Key Performance Indicators with Revenue Growth of 21.8% and Return On Equity of 21.5%.
2009 Key highlights
600 hospitals and healthcare institutionsinMalaysia
Serving more than
million worth ofproperties
Dividend Payout increased by 49.5% rM16.3 million
SoldEmploys over
aeD226
million or
*rM211million worth of new overseas contracts
Secured
* The RM equivalent for AED is based on the exchange rate of RM0.9338 to AED1.00 as at 31 December 2009.
rM2.9
billion value of assets for FacilitiesEngineeringMaintenance services and biomedical engineering Maintenance services
Maintains
GROWING OuR PRESENCE
our vision, Mission and values
OuR v i s i o n l To be the no. 1 partner in Integrated Facilities Managementl To be a niche Property Developer
OuR M i s s i o nl To establish and raise standards in Integrated Facilities Managementl To deliver valued realty
OuR valuesl Professionalism l Service Excellence and Customer Satisfaction l Customer Focused
QuAlITY PoliCyl Committed to Excellence
QuAlITY obJeCtivesl e ffect ive System
l Ex cel lent Pract ice
l C ont inuous Improvement
l e th ics and Integr i ty
l l earning Culture
“ we are what we repeatedly do.....,
excellence then is not an act but a habit ”
Quality Policy and objectives
Faber GroupBerhad
Annual Report 2009
2
GROWING OuR PRESENCE
Company P r o f i l e
Faber GroupBerhad
Annual Report 2009
3
GROWING OuR PRESENCE
faber group berhad (“Faber” or “the Group”) is listed on the Main Market of Bursa Malaysia Securities Berhad under the Trading/Services Sector. From a Malaysian hospitality concern over 40 years ago, Faber has, following a successful restructuring exercise and strategic initiatives, grown into a leading player in the Integrated Facilities Management (“IFM”) and Property Development sectors.
Today, Faber is one of the largest companies worldwide providing IFM for Hospital Support Services ranging from Facilities Engineering Maintenance Services, Biomedical Engineering Maintenance Services, Cleansing Services, linen and laundry Services to Clinical Waste Management Services. Faber also provides IFM services internationally and has developed its capabilities offering professionally administered IFM services to perpetuate asset functionality, reliability and effectiveness.
Malaysia FabErMEDi-SErvESDnbhD
n Serves 79 Government hospitals including 2 laboratories in 6 states: Perlis, Kedah, Penang, Perak, Sabah and Sarawak.
n Serves more than 600 private hospitals and healthcare institutions in Malaysia.
n Maintains more than 110,000 healthcare assets.
n FacilitiesEngineeringMaintenanceServiceslMaintains RM1.5 billion value of assets.
n biomedical engineering Maintenance services
lMaintains RM1.4 billion value of assets.
lMaintains 653 different types of therapeutic, diagnostic and laboratory equipment.
n Cleansing serviceslCleans more than 2.7 million sq. metres of floor area daily.
lInvested RM3.5 million in cleansing equipment since 1997.
n linen and laundry services
lPurchased RM105.6 million worth of linen since 1997.
lMore than RM52 million spent on capital investment for new facilities.
n Clinical waste Management services
lMore than RM55 million invested in clinical waste management facilities.
lAlmost 700,000 scheduled pick-ups each year.
integratedFacilitiesManagementConcession
Biomedical Engineering Maintenance Services ensure that medical personnel can rely on equipment availability whenever required to offer patients quality healthcare.
FMS sustains both a dependable supply and consistent quality of linen.
Company Profile (continued)
Faber GroupBerhad
Annual Report 2009
4
GROWING OuR PRESENCE
Malaysiafaber faCilities sDn bhD
nMaintains 12 properties comprising 7 commercial properties and 5 residential properties.
nCommercial properties include Faber Towers, Kolej Yayasan uEM, Persada PluS, Mercu uEM, Wisma Time and International Medical university all located in the Klang Valley, and the Johor State New Administrative Centre.
nResidential properties include Danau Impian, Danau Murni, Taratak Muhibbah 1, Taratak Muhibbah 2 and Saroja Apartment located in Kuala lumpur.
integratedFacilitiesManagementnon-Concession
inDiafaber sinDoori ManageMent serviCes Private liMiteD
nJoint venture with Apollo Sindoori Hotels limited.
nProvides IFM Services mainly to Apollo Group of Hospitals.
nBuilding maintenance for the Rajiv Gandhi International Airport in Hyderabad.
faber star faCilities ManageMent liMiteD
nJoint venture with Singa Real Estates limited.
nProvides IFM Services for commercial facilities in Delhi.
nProvides HSS for a 250-bedded hospital in Noida, uttar Pradesh owned by the Fortis Healthcare Group.
uniteD arab eMiratesfaber l.l.C.
nMaintains infrastructure facilities and projects in Madinat Zayed-Zone 1 for the Department of Municipal Affairs, Western Region Municipality, Emirate of Abu Dhabi.
nundertakes civil, mechanical and electrical maintenance services for two residential projects for the Department of Municipal Affairs, Western Region Municipality, Emirate of Abu Dhabi.
nProvides HSS to the Al-Rahbah hospital, a new general community hospital under the auspices of the General Health Authority in the Emirate of Abu Dhabi.
Faber undertakes the building maintenance for the Rajiv Gandhi International Airport in Hyderabad, India.
Faber L.L.C. secured a three-year contract to provide HSS to the Al-Rahbah hospital in Abu Dhabi, the UAE.
Faber GroupBerhad
Annual Report 2009
5
Company Profile (continued)
GROWING OuR PRESENCE
n A reputable, established and reliable developer with a track record spanning almost 40 years.
n Differentiates itself from the competition by undertaking the development of properties focusing on prime location, competitive pricing and quality finishings.
n Focus on enhancing value propositions with innovative designs and well planned development projects to attract property investors and buyers.
n Property development will continue to remain one of Faber’s core businesses and a significant revenue earner.
n Flagship developments include:
lTaman Desa, Taman Danau Desa and laman Rimbunan in Kuala lumpur.
lTaman Grandview, Sandakan and Taman Hilltop Perdana, Kota Kinabalu, Sabah.
n Track record to datelCompleted 1,135 units of landed residential units. l546 units of commercial properties.l5,191 units of condominiums and
apartments.
nAdopts QlASSIC standards by the Construction Industry Development Board (“CIDB”) to improve the delivery and quality of products.
Malaysia faber DeveloPMent holDings sDn bhD
Be part of the elite community at Armada Villa, the exclusive new development located in Taman Danau Desa, Kuala Lumpur.
“Danube” is one of the elegant bungalows at Armada Villa with a unique in-house reflective pond.
Property Development Division
6Faber Group
BerhadAnnual Report 2009
integrated facilities Management services
n faCilities engineering MaintenanCe serviCes (“FEMS”)lAsset and Equipment Inventory ManagementlAssets Maintenance Services: Breakdown, Corrective, Planned Preventive and Predictive MaintenancelCivil, Mechanical and Electrical SystemslCommunications and Sound SystemslEnergy and Environment Management lFire and Emergency Response ManagementlFleet and Vehicle MaintenancelGround Maintenencellandscapingllift and Elevator Maintenancellightning Protection SystemslMedical Gasses, lPG, Industrial Gas and Steam Supply SystemslOccupational Safety and Health ManagementlOn Premise Road and Drainage SystemslPest Control ManagementlQuality Assurance ProgrammeslSafety and SecuritylSanitary Plumbing and Sewerage Management lTechnical Consultancy Services
n bioMeDiCal engineering MaintenanCe serviCes (“bEMS”)lAcceptance, Calibration and Performance Testing lEmergency Response and RepairlEquipment Failure AnalysislEquipment Maintenance Services: Breakdown, Corrective, Planned Preventive and Predictive Maintenance lEquipment Risk Factor CalculationslEquipment Safety TestinglHazardous and Contaminated Devices HandlinglStructural Asset Management and Inventory ProgrammeslSpare Parts Planning and Procurement SupportlWaranty Management
n ClEanSingSErviCES(“ClS”)lExternal Facade CleaninglGeneral and Public Area CleaninglHygienic and Infectious Control ManagementlSpecialised Area CleaninglSpillage ManagementlProvision of Cleaning Supplies and ConsumableslSystematic and Consistent Cleaning ScheduleslWaste Collection and StoragelQuality Assurance Programmes
With the implementation of a comprehensive maintenance programme that upholds quality and promotes efficiency, FEMS optimises the lifespan of assets.
FMS has expanded its capacity, knowledge and expertise in providing BEMS in tandem with the advances and breakthroughs made in medical science.
CLS are carried out based on specific schedules in accordance with each Hospital Specific Implementation Plan.
GROWING OuR PRESENCE
Faber GroupBerhad
Annual Report 2009
7
integrated facilities Management services (continued)
n linEnanDlaunDrySErviCES(“llS”)llinen and laundry Management Services
- linen Delivery Management - linen Identification - linen Inventory - linen loss and Condemnation Management -linen Procurement
llinen Processing Management: Sorting, Washing, Drying, Ironing, Folding, Packing and SalvationlOperational and linen Quality Test in adherence to guidelines set by united Kingdom and Australian StandardslQuality Assurance Programmes
n CliniCalWaStEManagEMEntSErviCES(“CWMS”)lClinical Waste Collection and StoragelClinical Waste Segregation lClinical Waste Spillage Management lHygienic and Infectious Control ManagementlIncineration and Treatment of Clinical WastelInert Ash Disposal into Approved land FillslOn-line and Manual Waste Movement Tracking System lOperational adherence to guidelines by Department of Environment (DoE),
World Health Organisation (WHO) and Environment Quality Act (EQA) 1974lSupply of Clinical Waste’ Supplies and Consumables lSupply of Scheduled Waste’ Approved and Registered FleetlTechnical and Educational Consultancy ServiceslTreatment plants comply to the uSEPA (united States Environmental
Protection Agency) Standards
FMS has steadily raised the bar and continues to set new standards for
the safe and proper management of CWMS in the country.
A well-managed LLS operational structure has been the key factor in ensuring high standards in cleanliness and quality of linen supplied by FMS.
GROWING OuR PRESENCE
Driving growth
10Faber Group
BerhadAnnual Report 2009
Dato’ iKMal hiJaZ bin hashiMChairman
Faber GroupBerhad
Annual Report 2009
11
Chairman’s statement
Dear Shareholders,
It is an honour to present the Annual Report of Faber Group Berhad (“Faber” or “the Group”) for the financial year ended 31 December 2009. I have the pleasure of doing so for the second time as we close the chapter on an eventful first decade and look ahead to the challenges and prospects for the future.
last year, I had outlined the completion of the Group’s restructuring in 2008, resulting in the streamlining of our business interests into the two core activities namely Integrated Facilities Management and Property Development.
It is gratifying to note that Faber’s improved performance throughout this period corresponded with the divestment of non-core interests, thus allowing us to channel our resources to generate growth and expansion. The decision to focus on our core strengths has brought us better financial results, and credit is due to the Board of Directors and Management Team for their vision and leadership. The hard work, commitment and determination demonstrated by our employees throughout 2009 are indeed commendable. My appreciation also goes out to our loyal shareholders and all our stakeholders for their support.
I am pleased to state that we have achieved commendable results for financial year 2009 despite a challenging global economy. We are determined to build on this upbeat momentum to further strengthen the Group’s revenue streams and provide healthy returns to all our stakeholders.
Driving growth by exPanDing MarKet share
The Group will continue to leverage on strengthening the groundwork and harnessing our capabilities in our efforts to increase the local and global market share in IFM. The timely conclusion of the corporate exercises in the previous years have provided us with the opportunity to focus our attention towards generating growth by working on new business projects and the extension of existing contracts.
Supporting these efforts is our drive to improve efficiency in our operations and upgrade the quality of our products and services. The value propositions we can offer our current and potential customers are crucial particularly in the overseas markets where we are competing against other established international players.
On the home front, our wholly owned subsidiary Faber Medi-Serve Sdn Bhd (“FMS”) has submitted a proposal to the Ministry of Health (“MoH”) for an Intention Notice of Renewal of its existing 15-year Government Concession to provide Hospital Support Services (“HSS”). The current concession covers the states of Perak, Penang, Kedah, Perlis, Sabah and Sarawak and is scheduled to expire in October 2011.
strong finanCial PerforManCe
For the financial year ended 31 December 2009, the Group posted revenue of RM805.3 million, representing an increase of 21.8% over the previous year’s RM661.2 million. The higher growth was achieved mainly by the IFM Division’s overseas ventures during the second half of the year.
The Group’s Profit Before Tax (“PBT”) recorded a significant increase of 26.6% to RM141.2 million from RM111.5 million in 2008. With the improved performance of the IFM businesses, the sector’s contribution to Group revenue was RM682.8 million or 85% (2008: RM507.9 million) recording a PBT of RM127.9 million (2008: RM67.7 million). The Group’s property arm registered RM122.5 million or 15% in revenue and a PBT of RM28.1 million as compared to RM153.3 million and RM42.7 million respectively for financial year 2008. The higher earnings in the IFM Division have more than covered the drop in PBT for Property Development.
Faber’s improved performance in surpassing its 2009 Headline Key Performance Indicators has certainly given us the impetus to drive further towards achieving our future profits and fiscal targets. As a result of our stronger performance for 2009, Shareholders’ Funds have increased by 22.4% to RM389.2 million (2008: RM318.1 million). The Group’s operational Earnings Per Share for the year is 22.9 sen (2008: 17.2 sen).
RECORDING SuCCESS
12Faber Group
BerhadAnnual Report 2009
RECORDING SuCCESS
Chairman’s statement (continued)
inCreaseD DiviDenDs for the fourth ConseCutive year
In view of the Group’s strong financial performance for financial year 2009, the Board of Directors proposes a final dividend of 6% less 25% taxation, equivalent to 4.5 sen net per ordinary share on 363 million ordinary shares (2008: 3.0 sen). The Board seeks the approval of the shareholders for this total net dividend payout of RM16.3 million (2008: RM10.9 million).
The better dividend payout reflects the objective of the Group to share the benefits with shareholders. Faber had previously increased its dividend rate with each subsequent year, declaring dividends of 2% in 2006, 3% in 2007 and with the payout of 4% for 2008.
integrateD faCilities ManageMent (“ifM”)Adding New Revenue Streams
IFM has become Faber’s primary business activity since the Government, through the MoH, awarded a 15-year Concession to the Group in late 1996. under the Concession, FMS provides HSS encompassing Facilities Engineering Maintenance Services (“FEMS”), Biomedical Engineering Maintenance Services (“BEMS”), Cleansing Services (“ClS”), linen and laundry Services (“llS”) and Clinical Waste Management Services (“CWMS”) to 79 hospitals (71 in 1997) including two laboratories within its designated regions.
The Group however has taken steps to widen our earnings base by expanding our IFM business into the private sector. To support this initiative, we are capitalising on our expertise and experience from our provision of HSS to develop new revenue streams in both the domestic and international markets. The Group’s wholly owned subsidiary, Faber Facilities Sdn Bhd will be concentrating on marketing professionally administered IFM services to property owners in the commercial sector owing to the optimisation and opportunities offered from this sector.
Overseas Businesses
Our business interests in the united Arab Emirates and India represent the new growth areas for the Group’s IFM operations.
United Arab Emirates (“UAE”)
Our activities in the uAE, in particular, are set to contribute significantly to Group revenue from this year onwards as our joint venture company, Faber l.l.C., successfully secured three contracts worth AED226 million or *RM211 million annually in both the healthcare and non- healthcare IFM. Of this amount, AED154 million or *RM144 million is for a contract to provide IFM for infrastructure facilities in the Madinat Zayed-Zone 1 in the Emirate of Abu Dhabi. Another yearly contract worth AED66 million or *RM62 million is for the provision of IFM for residential areas also in the Madinat Zayed and liwa regions. This contract is for one year, with an option of annual renewal over another three to five years depending on our deliverables. Faber l.l.C. is also providing IFM HSS to the Al-Rahbah Hospital in Abu Dhabi with a yearly contract worth AED6 million or *RM6 million for a period of three years.
Based on our track record, technical competencies and acknowledged experience in IFM, we are confident of meeting our KPIs and the expectations of our clients in the uAE.
India
Similarly, the Group’s operations in India stand poised to generate growth as there are opportunities for expansion in a nation with a population of over one billion and a rapidly-emerging middle-income group.
Here, our interests are represented by two joint venture companies: Faber Star Facilities Management limited providing IFM services for the Fortis Hospital in Noida, uttar Pradesh and commercial facilities in New Delhi. Faber Sindoori Management Services Private limited provides IFM services mainly to the Apollo Group of Hospitals and the Rajiv Gandhi International Airport in Hyderabad. We are working to secure additional contracts having established our track record for services rendered over the past few years.
ProPerty DeveloPMentInspiring a Paradigm Shift Towards Niche Development
The Property Development Division, spearheaded by Faber Development Holdings Sdn Bhd (“FDH”) continues to be a significant division of the Group’s business activities with a track record stretching back almost 40 years with an
* The RM equivalent for AED is based on the exchange rate of RM0.9338 to AED1.00 as at 31 December 2009.
Faber GroupBerhad
Annual Report 2009
13
Chairman’s statement (continued)
RECORDING SuCCESS
established reputation for quality, reliability and innovation. Beginning with its flagship development of Taman Desa in Kuala lumpur, our notable projects include the niche development of a boutique gated and guarded community in Taman Danau Desa, Kuala lumpur and the laman Rimbunan project incorporating residential and commercial units in Kepong, Kuala lumpur. FDH’s reputation as a reliable developer has also extended to East Malaysia with the development of the 93-acre Taman Grandview residential project in Sandakan, Sabah and the soon to be completed Taman Hilltop Perdana consisting 34 units of three-storey semi-detached houses in Kota Kinabalu, Sabah.
During financial year 2009, FDH successfully sold all 410 units of the Casa Desa Condominium in Taman Desa and 193 units of terrace houses in laman Rimbunan Phase Three, which is located within a guarded perimeter.
The soft property market in early 2009 coupled with the cautious market sentiment led to our decision to defer the launches of three high-end residential projects in Taman Danau Desa and laman Rimbunan, resulting in a dip in revenue from the Property Development Division for 2009. The property sales experienced better take up rates in the second half of 2009 and against this backdrop, we anticipate performing better in 2010 with the launches of the three new projects.
Currently, concentration is on high end niche developments to meet the growing market demands for such properties and to optimise better returns from our remaining land banks.
faCing the Challenges aheaD
The Group has the potential to deliver quality and competitive IFM services with more than thirteen years experience in HSS. leveraging on these experiences and expertise, we have a strong claim and are optimistic for the extension of Concession Agreement by adding value to our service deliverables.
On the back of this high level of operational readiness, we are now set to expand our IFM services beyond hospitals, residential and commercial properties. Our established resources in human capital as well as systems and processes provide an ideal platform to capture a significant market share for IFM in other sectors. Supporting this initiative is our belief that outsourcing of IFM services is a growing trend in Malaysia. Activities that used to be carried out by in-house teams are now being increasingly outsourced to IFM service providers who can offer cost savings and other benefits.
Our vision and mission for the future will position the Group on a path to greater competitiveness with quality products and services. I can only envision even stronger and better prospects for our Group to achieve sustainable growth in the coming years.
extenDing aPPreCiation for suPPort anD loyalty
The success of our efforts to drive growth is attributed to the good collaboration between the Board of Directors, the Management Team and the employees as well as the support and confidence of our shareholders, clients and the community at large.
As envisioned in the aims and objectives of Faber, Encik Adnan bin Mohammad and the Management Team have been relentlessly pushing the Group to achieve high performance each year. As the Managing Director of Faber, he is principally responsible for driving growth within the Group under the Strategic Plan laid out by the Board. We acknowledge his unwavering efforts in steering Faber in the direction to meet the goals set out in our vision and mission statements. We also thank our dedicated operational, technical and administration teams at every level for their loyalty, support and commitment.
let me also take this opportunity to extend the Group’s appreciation to YM Raja Azmi bin Raja Nazuddin who resigned from the Board of Directors on 4 June 2009. We thank him for his invaluable contributions and wish him all the best in his future endeavours. We welcome Encik Annuar Marzuki bin Abdul Aziz as a member of the Board, following his appointment on 3 September 2009 and look forward to his active participation in the Group.
On behalf of the Board of Directors, I would like to record our sincere appreciation to all our stakeholders, from the shareholders, customers, bankers, business partners, the Government, relevant regulatory authorities to our employees for a fruitful cooperation in 2009. We will not rest on our laurels and we are enthusiastic about setting out in 2010 to translate our strategic plans for the future into concrete results.
Thank you.
Dato’ ikmal hijaz bin hashimChairman
aDnan bin MohaMMaDManaging Director
14Faber Group
BerhadAnnual Report 2009
Faber GroupBerhad
Annual Report 2009
15
Managing Director ’s review
RECORDING SuCCESS
Faber Group Berhad’s (“Faber” or “the Group”) commendable growth and operational improvement in 2009 reflects the successful execution of the strategic plan as well as effective implementation of continual value creation initiatives throughout the organisation.
The strategy of focusing on our core businesses and increasing our value propositions are the main drivers of our performance. Through our culture of continuous improvement, new initiatives have resulted in the improvement of operational efficiency and technical competence. This prepares Faber for the opportunities and challenges ahead.
In 2009, under the difficult operating environment and economic scenario, Faber managed to weather through the difficult circumstances well. The Group recognises the need to be prudent and to implement cost savings initiatives to ride on the challenges and deliver the financial and operational targets. I am pleased to share some insights on our operational efforts as summarised below.
enhanCing CaPaCity
During the year under review, we invested a total of RM26.2 million in capital expenditure in our continuous efforts to enhance service levels and improve operational efficiency in Hospital Support Services (“HSS”).
To better serve the Northern Region, the Kuala Ketil laundry Plant in Kedah was upgraded to further increase the plant capacity for linen and laundry Services (“llS”). Additional Batch Dryer, flatwork ironer and rotary press were installed at a cost of RM2.5 million, increasing the capacity from 200 kg per hour to 350 kg per hour. The second new Kamunting Incineration Plant in Perak for our Clinical Waste Management Services (“CWMS”), was built with an investment of RM16.8 million, thus enhancing the existing capacity from six tonnes to 18 tonnes a day.
The enhanced plants also aim to cater for new business opportunities from the growing demand for CWMS and llS from the private healthcare institutions.
CaPital ManageMent
Faber has also undertaken efforts to improve capital management by lowering the borrowing costs. On 27 January 2009, Faber obtained the approval from the Securities Commission for the amendment to the coupon term of the Redeemable Secured loan Stock (“RSlS”). The amended term allows Faber to recompute the coupon based on reducing balance of the RSlS. This will result in lower total coupon cost upon maturity of the RSlS in 2012.
With the revised favourable term, Faber has commenced partial redemption of the RSlS amounting to RM6.3 million in September 2009 and another RM6.3 million in March 2010. Efforts were also geared to optimise the Group’s financial and other resources.
We have completed the disposal of non-core asset, Kesan Suci Sdn Bhd, a subsidiary involved in the Food and Nutritional Services and also liquidated six dormant subsidiaries.
inCreasing shareholDers’ wealth
Faber’s share price for the year was not spared from the spillover of the 2008 global economic downturn. However, the investors’ confidence in the Group returned based on the improved 3rd quarter 2009 Group financial results, announced in November 2009.
The share price closed higher on 31 December 2009 at RM1.61 after hitting the low of RM0.63 on 23 January 2009. The price earnings ratio has increased from 2.8 times to 7.2 times and enhanced shareholders’ funds by 22.4% to RM389.2 million from RM318.1 million.
As mentioned in the Chairman’s Statement, Faber is also proposing a higher dividend of 6 sen per share for financial year 2009 as compared to 4 sen per share for financial year 2008.
16Faber Group
BerhadAnnual Report 2009
Managing Director ’s review (continued)
RECORDING SuCCESS
brainwave reCognises eMPloyees’ suggestions
Brainwave is the Group’s Employees Suggestion Scheme that solicits suggestions and ideas from employees on ways to improve the many aspects of the Group’s operation, management and workplace. More than 200 suggestions were received from employees within the Klang Valley, of which 45 suggestions were accepted by the Brainwave Committee. Some of the Brainwave suggestions were escalated to the Faber Improvement Programme (“FIP”).
The FIP focuses on the initiatives that support the Key Performance Indicators as well as training and coaching to upgrade employees’ skills in problem solving and innovation. This programme resulted in value creation worth RM10 million.
Some of the major FIP initiatives were:
l Cost reduction amounting to RM1.8 million through centralised purchasing of consumable items for llS and Cleansing Services.
l Cost reduction of RM1.6 million through the E-Bidding process for construction works.l Savings of RM1.0 million were achieved via direct procurements from original equipment
manufacturers instead of purchasing from agents.l Development of in-house trainers and training modules for core technical and soft skills
competencies resulted in cost-savings of RM675,000.l Development of in-house consultancy for ISO 13485, ISO 14001 and OHSAS 18001 certifications
achieved savings of RM216,000.l Revenue enhancement for furnishing items at Ipoh Hospital amounted to RM100,000.
inCreaseD effiCienCy with 5s PrograMMe
5S is a management tool, which focuses on five principles of “Sort, Set In Order, Shine, Standardise and Sustain” with the objective to increase work efficiency by keeping the workplace neat, orderly and accessible. The programme has been extended to cover more operational sites and offices. The on-site assessment was conducted by the Malaysia Productivity Corporation (“MPC”) to evaluate the effectiveness of the 5S implementation and consequently, 18 sites were awarded the 5S certification by MPC.
This programme has benefitted both the employees and the company in terms of increased productivity and efficiency, improved employees’ morale and teamwork as well as in reducing wastage and accidents.
Faber GroupBerhad
Annual Report 2009
17
Managing Director ’s review (continued)
RECORDING SuCCESS
In addition, the collaboration between Faber and university of Kuala lumpur–Malaysia France Institute, under the Government’s Small and Medium Industries Development Corporation (“SMIDEC”) training scheme, helped to develop and certify 20 employees under a 9-month customised facility maintenance programme.
eMbraCing best PraCtises
During the year under review, the Group marked several milestones in achieving international standards certifications. Our Kamunting Incineration and laundry Plants received the OHSAS 18001:2007 certification for its Occupational Health & Safety Management System and the ISO 14001:2004 certification for Environmental Management System on 19 and 20 February 2009 respectively.
Faber Medi-Serve Sdn Bhd (“FMS”) also passed the Compliance Audit for its Quality Management System for Medical Devices conducted by an external certification body in December 2009. Another subsidiary, Faber union Sdn Bhd successfully upgraded its Quality Management System to ISO 9001:2008 standards on 22 July 2009.
In line with our quest for quality homes and niche developments, the Group’s property arm Faber Development Holdings Sdn Bhd adopts QlASSIC, a method to measure and evaluate the quality of workmanship based on the relevant approved standard set by the Construction Industry Development Board (“CIDB”) to improve the delivery and quality of products.
Faber and its subsidiaries, which are currently certified with ISO 9001:2000 standards are making good progress towards meeting the revised ISO 9001:2008 standard requirements in 2010.
FMS was once again awarded the Practice Solution Award under the non-listed Company Category at the National Awards for Management Accounting (“NAfMA”) 2009. The NAfMA awards presented by the Chartered Institute of Management Accountants and Malaysian Institute of Accountants recognises best practices by local companies that lead to value creation and excellent business performance. FMS had previously won this award in 2007.
huMan CaPital DeveloPMent
In 2009, we focused on competencies assessments and development to ensure skills sets are enhanced and the Group has the right people and talent with the right job fit and know-how.
While competency profiling and assessment were refined, coaching and mentoring were also put in place to ensure a continuous learning environment. We also initiated a Work Base learning Programme (“WBl”) for our technical workforce where engineers and technicians from our subsidiaries in India were trained in Malaysia in the areas of Biomedical and Facilities Engineering. They were given the opportunities for on the job training in Malaysian hospitals.
Faber believes in building its leadership capability, as this is an integral part in managing and leading the organisation. Potential talents are given the opportunities to embark on a series of strategic leadership development programmes focusing on energised leadership, innovativeness and goal-oriented behaviour.
During the year under review, the Group focused on the following core trainings:
• Technical specifically in mechanical & engineering and facilities maintenance
• Customer orientation • Quality of services• Innovativeness and creative thinking• Health & Safety
We strive to deliver efficient operations and management of assets to ensure the assets are functioning at optimal levels at all times.
18Faber Group
BerhadAnnual Report 2009
Managing Director ’s review (continued)
RECORDING SuCCESS
suPPorting hosPital oPerations anD the CoMMunity
The Group continues to provide support to hospital operations and the community in which the Group operates. In 2009, Faber donated 10 units of haemodialysis machines to eight hospitals nationwide. We also organised the 9th annual Faber Blood Donation campaign at 25 hospitals with the objectives of instilling values and creating a sense of responsibility to help the needy. The 2009 Faber Blood Donation campaign attracted 2,473 registered donors, of which 1,720 were successful donors.
Dato’ Ikmal Hijaz bin Hashim handed over 10 units of haemodialysis machines to Dato’ Sri Liow Tiong Lai, Minister of Health, Malaysia.
A new generation of Facility Managers - the second batch of students who are undertaking the DFMM WBL at HSS Ipoh and Penang.
investor anD MeDia relations
Faber launched the Investor Relations portal on our corporate website in September 2008 (www.fabergroup.com.my/investor_relation) to allow easy accessibility to stakeholders by providing online information on the Group’s updates and corporate developments.
Since its launch, we have had a monthly average of 6,991 page views of the portal. In addition, regular briefings and site visits for analysts and members of the media are conducted to provide better understanding of the Group’s operations.
builDing the nation’s huMan CaPital through CorPorate soCial resPonsibility PrograMMes
In collaboration with the Ministry of Higher Education (“MoHE”) focusing on Education and Human Capital Development, we transfer our knowledge and expertise to develop skilled workforce in Facilities Engineering Maintenance Services (“FEMS”) and Biomedical Engineering Maintenance Services (“BEMS”).
Faber and MoHE jointly developed a curriculum for a one-year Work Base learning (“WBl”) programme for Diploma in Facilities Management and Maintenance (“DFMM”) with Kolej Kommuniti Hulu langat (“KKHl”) and Advanced Diploma in Electronics Engineering (Medical) with Politeknik Sultan Salahuddin Abdul Aziz Shah (“PSA”), Shah Alam, Selangor. To date, 20 KKHl students have graduated from the DFMM. The second intake of 20 KKHl students are currently undergoing the DFMM WBl at HSS Ipoh and Penang. The new intake comprising 12 students for the Advanced Diploma in Electronics Engineering (Medical) have commenced their WBl in January 2010. They are currently attached to six FMS offices namely Ipoh and Taiping in Perak, Penang, Sungai Petani and Alor Setar in Kedah and Kangar in Perlis.
Faber GroupBerhad
Annual Report 2009
19
Managing Director ’s review (continued)
RECORDING SuCCESS
vEnDorDEvElopMEntprograMME(“vDp”)
The Group remains committed in supporting local and national development objectives via the development of local vendors to propel them towards becoming established vendors for products and services to larger corporations. Through the VDP, the Group undertakes to improve vendors’ performance and capabilities while meeting our strategic sourcing and supply needs.
In line with the above and in promoting excellent service performance, the Group has created the ‘Anugerah E.M.A.S’ as a form of recognition and appreciation to high performing vendors. The acronyms of E.M.A.S are derived from the following criteria:
E entrepreneur - Effort and ability of the vendors to transform ideas into economic goods and business growthM berMutu - Continuous and stable quality of services or products delivered to customers/clientsA amanah - Integrity of vendors in managing the business and delivering their services or products to customers/clientsS sistematik - Systematic service delivery and management of the business or company
The farsightedness and guidance from our Board of Directors, commitment and dedication from the Management Team and employees have been the forces in driving growth for the Group in this challenging year. I would like to express my appreciation to all and look forward to their continued support and dedication in an exciting journey ahead.
adnan MohammadManaging Director
Faber’s VDP has been and will continue to be a crucial component in nation building by creating and sustainingnew generations of local entrepreneurs.
20Faber Group
BerhadAnnual Report 2009
Operations Reviewintegrated facilities Management
RECORDING SuCCESS
20
The technologically advanced Kamunting Incineration and Laundry Plants have improved the efficiency of Clinical Waste Management Services and Linen and Laundry Services provided by Faber.
Faber GroupBerhad
Annual Report 2009
21
RECORDING SuCCESS
Faber Group Berhad (“Faber” or “the Group”) is the largest provider of Integrated Facilities Management (“IFM”) in Malaysia and ranks among the world’s leading Hospital Support Services (“HSS”) IFM companies. The IFM services provided by Faber encompasses both the Healthcare and Non-Healthcare sectors.
The Group’s foray in IFM began with the award of a 15-year Government Concession by the Ministry of Health (“MoH”) for HSS to the Government hospitals in 1996. The operations commenced on 1 January 1997 and over the next 13 years, Faber invested more than RM220 million in HSS infrastructure facilities to build capacity and increase efficiency. Faber also continuously trains its human capital to advance their expertise in the diverse areas of IFM. These measures have formed the platform for the Group to accumulate vast experience and increase competency levels.
On the strength of these attributes, the Group subsequently extended the provision of HSS to the private sector before venturing overseas to market IFM services to clients in India and the united Arab Emirates (“uAE”). At the same time, an in-house unit that had been carrying out IFM for properties developed under the Faber brand has also restructured its operations to undertake contracts outside of the Group.
In Malaysia, Faber’s IFM activities are undertaken by two wholly owned subsidiaries namely Faber Medi-Serve Sdn Bhd, which is responsible for the HSS Concession and Faber Facilities Sdn Bhd, which concentrates on the non- concession sector. Faber l.C.C., a joint venture company, spearheads Faber’s overseas operations in the uAE while in India two joint venture companies, namely Faber Star Facilities Management limited and Faber Sindoori Management Services Private limited, provide IFM services in the subcontinent.
FabErMEDi-SErvESDnbhD(“FMS”)FINaNCIaL RevIeW
FMS increased its revenue by 9.6% to RM536.1 million in financial year 2009 from RM489.1 million the previous year, reflecting the higher demand for HSS at government hospitals as well as improved HSS business from the private sector. The company achieved a Profit Before Tax (“PBT”) of RM94.2 million, representing a 40.1% increase compared to RM67.2 million in 2008. Continuing the trend of previous years, FMS remained the main contributor with 67.0% contribution to Group revenue and 67.5% share of Group PBT.
Operations Reviewintegrated facilities Management (continued)
2009
2008
(RM Million)
489.1
revenue
2007
536.1
454.3
2009
2008
56.6
(RM Million)
67.2
profitbeforetax
2007
94.2
22Faber Group
BerhadAnnual Report 2009
Operations Reviewintegrated facilities Management (continued)
RECORDING SuCCESS
growing resPonsiblyHSS CoNCeSSIoN
FMS holds the Concession to provide five HSS: Facilities Engineering Maintenance Services (“FEMS”), Biomedical Engineering Maintenance Services (“BEMS”), Cleansing Services (“ClS”), linen and laundry Services (“llS”), and Clinical Waste Management Services (“CWMS”) to 79 public hospitals including two laboratories. The company’s area of coverage under the Concession extends across the northern Peninsular States of Perak, Kedah, Penang and Perlis as well as Sabah and Sarawak.
HSS FoR THe PRIvaTe SeCToR
FMS also provides selected HSS to more than 600 private healthcare institutions including hospitals, clinics and medical laboratories. The most prominent among them is the Prince Court Medical Centre in Kuala lumpur, the only six-star healthcare facility in the country.
In strengthening its position to provide HSS, FMS has recently secured a new contract from the Ministry of Defence to undertake CWMS and llS for Hospital Angkatan Tentera Tuanku Mizan, Kuala lumpur. The contract for CWMS is valued at RM1.5 million for a two-year contract while the llS contract is valued at RM0.9 million for one year.
oPerational highlightsexTeNSIoN oF CoNCeSSIoN agReeMeNT (“eCa”)
FMS submitted a proposal for an Intention Notice of Renewal to the MoH in October 2009 for the Government’s consideration to extend the current HSS Concession expiring in October 2011. The proposal outlines the improvements and benefits that FMS has brought to government hospitals and the healthcare industry since the start of the HSS Concession. It also includes the company’s plans and projects to add more value to its provision of services in the years ahead.
UPgRaDINg oF LaUNDRy FaCILITIeS FoR LLS
Over the years, FMS has built and upgraded its laundry plants, and equipped the plants with the latest technology in order to provide clean linen to the hospitals. In 2009, FMS upgraded the Kuala Ketil laundry Plant in Baling, Kedah to increase the plant’s capacity and currently, up to eight tonnes of linen are processed daily. The upgrading was undertaken in response to higher demand from public hospitals in Kedah, Penang and Perlis. In Sabah, the RM6 million Kota Kinabalu laundry Plant also commenced full operations during the year under review following its launch in November 2008. The completion of the upgraded plants and with a new plant coming on line, the processing of linen has now reached a combined capacity of 60 tonnes per day, thus making FMS the largest laundry services operator in the country.
FMS performs Preventive and Predictive maintenance of biomedical devices.
FMS has in place an established framework of programmes to measure and monitor quality at every step of the maintenance process.
Faber GroupBerhad
Annual Report 2009
23
IMPRovINg INCINeRaTIoN CaPaCITy FoR CWMS
Currently, FMS has two main clinical waste incineration plants located in Kamunting, Perak and lok Kawi, Sabah. FMS handles approximately 14.5 tonnes of clinical waste daily in Peninsular Malaysia, Sabah and Sarawak since 1997.
At the start of operations, the Kamunting Incineration Plant processed approximately six tonnes of clinical waste daily. In view of the increased clinical waste generated at hospitals and to further improve the efficiency of CWMS, FMS expanded its Kamunting Plant in 2008 in addition to its existing plant. The new state-of-the-art incineration plant is equipped with better emission controls to reduce air, land and water pollution and its installation reflects the Group’s commitment to environmental protection. The newly built RM16.8 million incineration plant began operating at full capacity in 2009. Both the incineration plants have a combined capacity of handling 18 tonnes of clinical waste per day compared to the previous six tonnes per day.
The setting-up of new plants, systems and processes nationwide are also in the pipeline for the proper implementation of efficient clinical waste management. Through these efforts, FMS aims to achieve the objective of reducing the spread of diseases and injuries arising from improper management of these hazardous wastes. FMS is in the midst of setting up a portable incinerator in lahad Datu, Sabah, which is scheduled to commence operations in September 2010. The RM3.5 million portable incinerator will complement the lok Kawi facility in serving 24 hospitals in Sabah. Built with Korean technology, it is a modular plant for which capacity can be easily upgraded to cope with future demand.
FabErFaCilitiESSDnbhD(“FFSb”)FINaNCIaL RevIeW
FFSB recorded revenue of RM31.9 million for the year under review, representing a substantial increase of 69% over the preceding year’s revenue of RM18.9 million. Contributing to this revenue was its Indian operations with RM19.1 million and domestic activities which generated RM12.8 million. The improved performance also enabled FFSB to sustain its turnaround by posting profit for the second consecutive year. The company registered PBT of RM0.7 million for financial year 2009 against RM0.5 million the previous year.
RECORDING SuCCESS
Operations Reviewintegrated facilities Management (continued)
2009
2008
(RM Million)
18.9
revenue
2007
31.9
4.0
2009
2008
(RM Million)
0.5
profitbeforetax
2007
0.7
(2.1)
oPerations in MalaysiaMeeTINg exPeCTaTIoNS
FFSB provides non-healthcare IFM services including facilities management and administration, building maintenance, and housekeeping management to 12 properties in Malaysia comprising seven commercial properties and five residential properties. Through consistent quality and efficiency in its services, FFSB fulfils the critical IFM objective of relieving property owners of the management of non-core activities, thus allowing them to focus instead on their main revenue-generating business.
The contracts for commercial properties include Faber Towers, Kolej Yayasan uEM, Persada PluS, Mercu uEM and the Johor State New Administrative Centre while the residential units are Danau Impian, Danau Murni, Taratak Muhibbah 1, Taratak Muhibbah 2 and Saroja Apartment located in Kuala lumpur.
24Faber Group
BerhadAnnual Report 2009
RECORDING SuCCESS
lFSFML FSFMl has established a healthy track record with the
Fortis Healthcare Group via its provision of HSS to a 250-bedded hospital in Noida, uttar Pradesh. The Fortis Healthcare Group operates another 23 hospitals, leaving ample room for FSFMl to secure future businesses by demonstrating its high level of performance.
oPerational highlightsoFFeRINg a DIFFeReNTIaL PRoPoSITIoN
In continuing efforts to create a differential proposition for clients, niche services are provided that add value to their properties. These include diligent maintenance of clients’ assets to increase the asset lifespan and innovative management of energy consumption to lower costs. During the year under review, FFSB successfully reduced the energy consumption of Faber Towers in Kuala lumpur by 5% and several of our Indian properties by 10%. The concerted efforts by both the company and the clients led to the reduction of electricity and water usage.
aTTaININg CeRTIFICaTIoN
The ongoing pursuit of attaining certifications in health, safety and environment standards for the company’s services are ultimately for the benefit of clients. This involves an exercise to upgrade the company’s ISO certification to include the framework for Environment.
BUILDINg BUSINeSS
FFSB secured two new contracts in 2009:
lWisma Time, Kuala Lumpur FFSB is providing IFM services for Wisma Time located
on Jalan Tun Razak in the hub of Kuala lumpur’s central business district. Built in 1993, Wisma Time consists of an 11-storey office building with two levels of basement car parks. FFSB was issued a letter of Award to undertake IFM for a period of two years effective May 2009.
lInternational Medical University, Kuala Lumpur FFSB has been contracted to provide ClS and CWMS at
the Nutritional & Dietary and Dental Skill laboratories of the International Medical university’s (“IMu”) Oral Health Centre. The IMu started operations in 1992 as the International Medical College, Malaysia’s first private medical college, located in Bukit Jalil, Kuala lumpur. FFSB received a letter of Award to undertake the work for a period of 12 months effective June 2009.
oPerations in inDia
Our Indian operations are undertaken by two joint venture companies: Faber Sindoori Management Services Private limited (“FSMS”) based in Chennai and Faber Star Facilities Management limited (“FSFMl”) based in New Delhi.
lFSMS FSMS currently provides FEMS, BEMS and ClS mainly
to hospitals under the Apollo Group. Having forged a close working relationship with the Apollo Group over the last three years, laboratories have been recently set-up to calibrate biomedical equipment and they will be fully operational by 2010. FSMS also undertakes the building maintenance for the Rajiv Gandhi International Airport in Hyderabad. Commissioned in 2008, this is India’s newest and most advanced airport.
Routine inspection of facilities prolongs the lifespan of assets.
Operations Reviewintegrated facilities Management (continued)
Faber GroupBerhad
Annual Report 2009
25
RECORDING SuCCESS
faber l.l.C.
Faber l.l.C. is a joint venture company incorporated in Dubai to tap the IFM opportunities in the uAE. The Group holds 75% beneficiary interest in the company. Faber l.l.C. has strengthened the Group’s IFM presence overseas, having secured contracts in the uAE worth AED226 million or *RM211 million annually in 2009. Since the commencement of operations in 2009, Faber l.l.C. has posted revenue of RM123.2 million and PBT of RM33.0 million.
INCReaSINg PReSeNCe
l Madinat Zayed–Zone 1 In November 2009, the Department of Municipal Affairs,
Western Region Municipality, Emirate of Abu Dhabi awarded Faber l.l.C. an AED154 million or *RM144 million contract for the improvement, development, upgrading and maintenance of infrastructure facilities and projects. The contract includes an annual renewal option for a further four years.
l Liwa Faber l.l.C. was awarded a contract by the Department of Municipal
Affairs, Western Region Municipality, Emirate of Abu Dhabi for the provision of civil, mechanical and electrical maintenance services in two residential projects. The contract is worth AED66 million or *RM62 million annually and includes an option of annual renewal for another four years.
l al-Rahbah Hospital Faber l.l.C. secured a three-year contract worth AED6 million or
*RM6 million per annum to provide HSS to the Al-Rahbah hospital, which is a new general community hospital under the auspices of the General Health Authority in Abu Dhabi.
2009
(RM Million)revenue
123.2
2009
(RM Million)profitbeforetax
33.0
* The RM equivalent for AED is based on the exchange rate of RM0.9338 to AED1.00 as at 31 December 2009.
gaining CoMPetitive aDvantage
over the past 13 years since the start of the government Concession, faber has invested extensively to build a comprehensive hss infrastructure to support the increased demands and expectations in the provision of ifM. this includes the investment in human resources, which remains by far the company’s most valuable asset.
recognising the need to sustain its comparative advantage in expertise and experience, faber has over the last five years spent rM3 million annually on training its human capital for its existing business and also to meet the demand and requirements of other sectors. this is in preparation for the group’s move to expand its local and international market share in ifM.
The Mirfa Hospital, a 50-bedded multispecialty hospital with a 24-hour emergency service is one of the hospitals maintained by Faber L.L.C. in the Uae.
Operations Reviewintegrated facilities Management (continued)
26Faber Group
BerhadAnnual Report 2009
The exclusive “andaman” three-storey bungalow features a private pool amidst the tranquility of a lake in Taman Desa, Kuala Lumpur.
RECORDING SuCCESS
Operations ReviewProperty Development
Faber GroupBerhad
Annual Report 2009
27
Property Development has been an integral component of Faber, consistently contributing positively to the Group’s results. Faber’s development projects in Taman Desa, Kuala lumpur ranks among the preferred neighbourhoods in the Klang Valley with its ideal blend of landed residential units, high-rise condominiums, commercial properties and comprehensive amenities. Development of the entire Taman Desa is nearing completion with high-end residential projects on the last remaining land banks owned by the Group reflecting the Property Development Division’s shift towards innovative and niche products.
Another self-contained neighbourhood is laman Rimbunan in Kepong, Kuala lumpur where the aesthetic design and quality finishing for residential and commercial properties have transformed what was once an unregulated development into a well-planned residential enclave. Moving beyond the Klang Valley, Faber has established its presence in East Malaysia with housing projects in Taman Hilltop Perdana in Kota Kinabalu, and Taman Grandview in Sandakan, Sabah. It is a testimony of Faber’s standard of quality that all these properties have significantly appreciated in value over the years.
Based on an excellent track record and the encouraging response from buyers, the Group is now focused on offering high-end niche products with quality finishing and innovative designs. With this focus being the main driver of the Group’s Property Development Division, concentration will be on capitalising on strategic locations to undertake other exclusive projects in the future.
faber DeveloPMent holDings sDn bhD (“fDh”)FINaNCIaL RevIeW
During the year under review, the Group’s wholly owned subsidiary and property arm FDH, recorded revenue of RM122.5 million and PBT of RM28.0 million against RM153.3 million in revenue and RM42.7 million in PBT for financial year 2008.
The lower financial performance in 2009 was expected as a result of the Group’s decision to defer the launches of several projects to capitalise on the expected upswing in the property market in 2010.
RECORDING SuCCESS
2009
2008
(RM Million)
153.3
revenue
2007
122.5
206.1
2009
2008
(RM Million)
42.7
profitbeforetax
2007
28.0
57.9
Operations ReviewProperty Development (continued)
28Faber Group
BerhadAnnual Report 2009
Catered for discerning property buyers the niche property launches at Taman Danau Desa, Kuala Lumpur are an ideal investment for luxury homes.
strengthening ConfiDenCe
TaMaN DeSa, KUaLa LUMPURl Casa Desa Condominium This 410-unit condominium has been successfully completed and
fully sold. located within Taman Desa, the development comprises seven blocks offering various types of designs with a built-up area of between 916 sq. ft and 2,881 sq. ft.
KePoNg, LaMaN RIMBUNaN, KUaLa LUMPURl Matahari (Three-storey terrace houses) All 193 three-storey terrace houses with a built-up area of 3,025 sq. ft
have been sold and are to be delivered to purchasers as scheduled in 2010. These units are located within the same guarded perimeter area of the earlier two phases of three-storey terrace houses, namely Melati and Mawar.
KoTa KINaBaLU, SaBaHl Taman Hilltop Perdana (Three–storey semi-detached houses) located in Kota Kinabalu, this development is scheduled for completion
by April 2010 and comprises 34 units of three-storey semi-detached houses with a built-up area of about 3,000 sq. ft. To date, 15% of the units priced from RM870,000 have been sold.
yielDing stability
TaMaN DaNaU DeSa, KUaLa LUMPURl armada villa (Semi-detached houses and bungalows) A joint venture with the Kuala lumpur City Hall, this lakeside
development spreads over 5.64 acres and is scheduled to be launched in the first half of 2010. The project comprises 40 units of semi-detached houses with an average built-up area of 4,000 sq. ft and six bungalows with an average built-up area of 6,500 sq. ft. The semi-detached units are priced from RM2.3 million while the bungalows are priced from RM5.0 million.
l Phase 1a–Fleet (Link and detached villas) Scheduled for launch in the second half of 2010, this development
comprises 31 units of link villas with an average built-up area of 4,500 sq. ft and three detached villas with 5,800 sq. ft of built-up area. Covering 2.77 acres, the development is unique as each unit is assigned with an individual lift and a minimum of four parking bays. This low-density residential project offers resort-style living with a pool overlooking the lake.
These lakeside developments are the final projects in Taman Danau Desa.
RECORDING SuCCESS
The stylishly designed 2 1/ 2 -storey semi-detached houses at Taman Hilltop Perdana in Kota Kinabalu, Sabah.
Operations ReviewProperty Development (continued)
Faber GroupBerhad
Annual Report 2009
29
LaMaN RIMBUNaN, KUaLa LUMPUR• Phase 4 & 5 (Three-storey semi-detached houses) The proposed development of 156 units of three-storey
semi-detached houses with built-up areas ranging from 3,000 sq ft to 4,300 sq ft is scheduled for launching in the second half of 2010. This development with perimeter fencing is the last phase of the landed property in laman Rimbunan, Kepong.
future ProJeCts
FDH will also be developing low and medium-cost apartments in the last parcel of land available in laman Rimbunan. Additionally, FDH has acquired 2.55 acres of land along Jalan Gurney, Kuala lumpur for the proposed development of a high-end condominium scheduled for launching in 2011. Another high-end condominium with 413 units will also be developed on a five-acre piece of land in lucky Heights, Kota Kinabalu with a tentative launch date in 2012.
eMerging oPPortunities
FDH will continue to identify and acquire strategic land banks in line with its aspirations of becoming a boutique and niche property developer. To support quality product development, human capital development will remain a key investment of the company.
RECORDING SuCCESS
The strategically located Laman Rimbunan development is situated adjacent to the picturesque Kepong Metropolitan Park.
attaining new levels of growth
Overall, Faber’s performance during the volatile economic conditions of the past year demonstrated the strength of its business model, the quality of its products and services, and the capability of its management team. Faber will intensify its efforts in penetrating fast growing markets overseas where its IFM expertise are required. Coupled with a client-centred approach that has guided Faber since its inception, the Group is optimistic that both the IFM and Property Development Divisions will continue delivering maximum value to all stakeholders.
Operations ReviewProperty Development (continued)
Driving growth
32Faber Group
BerhadAnnual Report 2009
5-year group financial highlights
CREATING VAluE
2005 2006 2007 2008 2009
502.2
(RM Million)
591.0669.7 661.2
805.3
revenue
300
600
900
02005 2006 2007 2008 2009
231.4
(RM Million)
261.8 296.3318.1
389.2
shareholders’ funds
100
200
300
400
0
2005 2006 2007 2008 2009
64.6
(RM Million)
96.2 99.4111.5
141.2
Prof it before tax
75
150
0
2005 2006 2007 2008 2009
12
(Sen)
13 16
43
23
earnings Per share
25
50
0
2005 2006 2007 2008 2009
773.7
(RM Million)851.1 890.0
759.4890.5
total assets
600
900
0
300
2005 2006 2007 2008 2009
80
(Sen)
85 80 77
97
net tangible assets Per share
50
100
0
Faber GroupBerhad
Annual Report 2009
33
group financial summary
CREATING VAluE
ConsoliDateD balanCe sheet as at 31 DeCeMber in rM Million 2005 2006 2007 2008 2009assets Non-current assets 413.7 378.0 158.7 172.5 188.9 Current assets 360.0 473.1 519.8 586.9 701.6 Assets of disposal group/Non-current asset classified as held for sale - - 211.5 - -
total assets 773.7 851.1 890.0 759.4 890.5 eQuity anD liabilities EquityattributabletoequityholdersoftheCompany
Share capital 278.0 298.0 363.0 363.0 363.0 Share premium 116.0 116.0 116.0 116.0 116.0 Redeemable Convertible Preference Shares 200.0 180.0 115.0 - - Irredeemable Convertible unsecured loan Stock - - - - - Other reserves 32.4 26.1 13.5 (0.3) (0.8)Accumulated losses (394.9) (358.3) (311.2) (160.6) (89.0)
231.4 261.8 296.3 318.1 389.2 Minority interests 65.8 82.1 106.4 59.1 67.2
total equity 297.2 343.9 402.7 377.2 456.4 Non-current liabilities 301.2 272.9 208.4 193.5 183.3 Current liabilities 175.2 234.3 211.8 188.7 250.8 liabilities directly associated with assets classified as held for sale - - 67.1 - -
totalliabilities 476.5 507.2 487.3 382.2 434.1
total eQuity anD liabilities 773.7 851.1 890.0 759.4 890.5
Net tangible asset per share (sen) 80.2 85.4 80.1 77.3 97.5 Current ratio (times) 2.1 2.0 2.5 3.1 2.8 liquidity ratio (times) 0.7 0.8 1.0 1.7 1.2 Gearing ratio (times) 1.3 1.0 0.7 0.6 0.5
ConsoliDateD Profit & loss aCCount as at 31 DeCeMber in rM Million 2005 2006 2007 2008 2009Continuing oPerations Revenue 502.2 591.0 669.7 661.2 805.3
Earnings before interest, tax, depreciation and amortisation 110.2 121.2 127.5 143.0 169.0
Profit before tax 64.6 96.2 99.4 111.5 141.2 Income tax expense (22.2) (24.9) (25.4) (29.8) (34.8)
Profit for the year from continuing operations 42.3 71.3 74.0 81.7 106.4
Discontinuedoperations Profit/(loss) for the year from discontinued operation - (6.6) 3.3 93.2 (0.3)
profitfortheyear 42.3 64.7 77.3 174.9 106.1
attributableto: Equity holders of the Company 30.0 36.7 52.0 155.7 82.7 Minority interests 12.3 28.0 25.3 19.2 23.4
42.3 64.7 77.3 174.9 106.1
Earnings per share (sen) 12.0 12.8 16.0 42.9 22.8 Earnings before interest, tax, depreciation and amortisation as a percentage of revenue (%) 22 21 19 22 21 Pre-tax profit as a percentage of revenue (%) 13 16 15 17 18 Pre-tax profit as a percentage of shareholders’ funds at year end (%) 28 37 34 35 36
34Faber Group
BerhadAnnual Report 2009
group Quarterly Performance
CREATING VAluE
-10
0
10
20
30
40
50
60
(0.3)
17.9
(3.2)
6.5
27.5
(7.4)
13.1
24.3
(3.0)
8.8
58.1
(1.1)Q1 Q2 Q3 Q4
for the year enDeD 31 DeCeMber 2009 Quarter 1st 2nd 3rd 4th total
rM’000Revenue 138,211 167,831 195,309 303,931 805,282 Operating expenses (118,727) (136,097) (155,255) (233,067) (643,146)Other Income 1,580 1,455 1,350 2,480 6,865 Earnings before interest, tax, depreciation and amortisation and exceptional items 21,064 33,189 41,404 73,344 169,001 Profit before tax 14,387 26,649 34,387 65,820 141,243 Profit attributable to shareholders 7,266 13,847 18,999 42,569 82,681 Earnings per share (sen) 2.0 3.8 5.2 11.8 22.8
by segMent Quarter 1st 2nd 3rd 4th total
rM’000 revenue Integrated Facilities Management 131,987 142,828 153,268 254,711 682,794 Property Development 6,224 25,003 42,041 49,220 122,488
group 138,211 167,831 195,309 303,931 805,282 profitbeforetax Integrated Facilities Management 17,910 27,533 24,300 58,128 127,871 Property Development (339) 6,544 13,064 8,790 28,059 Corporate office and others (3,184) (7,428) (2,977) (1,098) (14,687)
group 14,387 26,649 34,387 65,820 141,243
Integrated Facilities Management Property Development Corporate office
revenue by segmentRM Million
profit/(loss)beforetaxbySegmentRM Million
10
60
110
160
210
260
6.2
132.0
25.0
142.8
42.0
153.3
49.2
254.7
Q1 Q2 Q3 Q40
Faber GroupBerhad
Annual Report 2009
35
group statement of value added
DISTRIBUTION OF VALUE ADDED
2009 2008
DISTRIBUTION OF VALUE ADDED
2009 2008
stateMent of value aDDeD 2009 2008 rM Million rM Million
value aDDeD
Revenue 805 661 Other income 2 1 Interest income 5 12 Operating expenses (487) (364)Finance cost (7) (8)
valueaddedavailablefordistribution 318 302 Distribution
To Employees Employee cost 156 167
To Government Taxation 35 30
To Shareholders Dividend 11 8 Minority interests 23 19
Retained for reinvestment and future growth Depreciation, amortisation 21 23 Retained earnings 72 55
total distributed 318 302
Distribution of value aDDeD
2009 2008
Employee cost
Taxation Depreciation, amortisation & retained earnings
Dividend & minority interests
49%
29%
11%
11%
55%
10%
9%
26%
CREATING VAluE
36Faber Group
BerhadAnnual Report 2009
share Price Movement
share PriCe MoveMent for the PerioD froM 31 MarCh 2009 to 31 MarCh 2010
0.70
1.01
1.32
1.63
1.94
2.25
2.58
Pric
e pe
r uni
t
24 Jul 2009 5 Mar 20102 Dec 2009
Faber FBM KlCI
highest voluMe during this period is 114,660 lots on 6 november 2009
Price rM Date
Highest 2.50 30 March 2010
lowest 0.72 31 March 2009
CREATING VAluE
group financial Calendar
4 February 2009
Announcement on the Shareholders’ Agreement between Faber and Mr. Saeed Abdulla Omar Saeed Al Amoudi for the purpose of carrying out the business activities related to facilities management in the united Arab Emirates via Faber l.l.C., a subsidiary of Faber.
Obtained approval from the Securities Commision on the revision to certain terms of the Redeemable Secured loan Stocks (“RSlS”) issued by Faber Group Berhad (“Faber”) pursuant to the Trust Deed dated 17 September 2004 entered into between Faber and universal Trustee (Malaysia) Berhad.
27 January 2009
25 February 2009
l Announcement of financial results for the 4th quarter and year ended 31 December 2008.
l Announcement of proposed final dividend for financial year 2008.
l Announcement of Key Performance Indicators (“KPIs”) targets for financial year 2009.
18 March 2009
Announcement on the award of contract by the Department of Municipal Affairs, Western Region Municipality, Emirate of Abu Dhabi for residential maintenance with an estimated total contract price of AED66 million annually.
28 April 2009
Announcement of financial results for the 1st quarter ended 31 March 2009.
Faber GroupBerhad
Annual Report 2009
37
2 March 2009
l Announcement on the resignation of Dato’ Anwar bin Aji as Non–Independent Non–Executive Chairman of Faber with effect from 1 March 2009.
l Appointment of Dato’ Ikmal Hijaz bin Hashim as Independent Non–Executive Chairman of Faber with effect from 1 March 2009.
24 June 2009
Payment of final dividend of 4% less 25% income tax for the financial year ended 31 December 2008.
12 May 2009
46th Annual General Meeting.
7 August 2009
Announcement of financial results for the 2nd quarter ended 30 June 2009.
3 September 2009
Announcement on the appointment of Annuar Marzuki bin Abdul Aziz as Non–Independent Non–Executive Director of Faber.
3 November 2009
Announcement of financial results for the 3rd quarter ended 30 September 2009.
23 November 2009
Announcement on the award of contract by the Department of Municipal Affairs, Western Region Municipality, Emirate of Abu Dhabi for infrastructure maintenance with an estimated total contract price of AED154 million annually.
30 December 2009
Announcement on the completion of the disposal of shares in Kesan Suci Sdn Bhd pursuant to the Share Sale Agreement dated 11 December 2009.
25 February 2010
lAnnouncement of financial results for the 4th quarter ended 31 December 2009.
lAnnouncement of proposed final dividend for financial year 2009.
lAnnouncement of KPIs targets for financial year 2010.
30 September 2009
Payment of 5th year coupon on RSlS by way of cash amounting to RM6.3 million.
30 March 2010
Payment of RM6.3 million by way of cash for RSlS coupon due for the first 6 months from 1 October 2009 to 31 March 2010 and partial redemption of the cumulative outstanding balance of RSlS.
4 June 2009
Announcement on the resignation of YM Raja Azmi bin Raja Nazuddin as Non–Independent Non–Executive Director of Faber.
CREATING VAluE
38Faber Group
BerhadAnnual Report 2009
EMPLOYEE COMPOSITION BY ETHNICITY AS AT 31-12-2009
EMPLOYEE COMPOSITION BY LEAVEL AS AT 31-12-2009
group Manpower summary
eMPloyee CoMPosition by level 2009
revenue Per eMPloyee
0
50,000
100,000
150,000
200,000
158,858
2008 2009
RM
Profit before taxation Per eMPloyee
201,170
250,000
0
10,000
20,000
30,000
40,000
26,174
2008 2009
RM
35,284
Managerial
Non-Executive
Executive
0.2%
Malay/Bumiputera
Indian
Chinese
eMPloyee CoMPosition by ethniCity 2009
Others
85.8%
11.8%2.4%
91.6%2.8%
5.4%
CREATING VAluE
Faber GroupBerhad
Annual Report 2009
39
group Manpower summary (continued)
TRAINING
Management
Executive
Non-Executive
Emerging Leadership
TRAINING
Management
Executive
Non-Executive
Emerging Leadership
TRAINING
Management
Executive
Non-Executive
Emerging Leadership
TRAINING
Management
Executive
Non-Executive
Emerging Leadership
training exPenDiture Distribution 2009
Management
Executive
non-Executive
emerging leadership ProgrammeandContinuingEducationprogramme
IFM (Concession) Others
IFM (Non-concession) Corporate Office
Property Development
11%
78%1.0%
93.9%
0.7%1.4%
3.0%
8.0%
80.4% 7.0%3.2%
5.5%
87.0%
2.9%
3.2%
2%8%
1%
1.4%1.4%
EMPLOYEE LEVEL
2009 2008
ManPower strength by segMentas at 31 December 2009
1.8%
total: 4,003 Total: 4,208
94.2%
2.4%
1.6%
2009 2008
1.5%
92.9%
2.1%
2.0%1.5%
CREATING VAluE
Driving growth
Corporate structureThe Group’s Key Operating Companies
Faber GroupBerhad
Annual Report 2009
42
GROWING AWARENESS
100% faber Development holdings sdn bhd 100%
Faber union Sdn Bhd
100% Country View Development Sdn Bhd
100% Faber Grandview Development (Sabah) Sdn Bhd
55% Rimbunan Melati Sdn Bhd
100%FaberFacilitiesSdnbhd 100%
Faber Facilities Management Sdn Bhd
51% Faber Star Facilities Management limited
51% Faber Sindoori Management Services Private limited
100%faber healthcare Management sdn bhd
75% faber l.l.C.
57% faber Medi-serve sdn bhd 60%
Healthtronics (M) Sdn Bhd
60% Fresh linen Services (Sabah) Sdn Bhd
55% Fresh linen Services (Sarawak) Sdn Bhd
Pro
Pert
y D
evel
oPM
ent
Div
isio
n
43%
inte
gra
teD
faCi
liti
es M
anag
eMen
t D
ivis
ion
Faber GroupBerhad
Annual Report 2009
43
organisation Chart
GROWING AWARENESS
Managing Director
operations
Non-Concession
integratedFacilitiesManagement Property Development
Concession
Corporate Services
Corporate Communications
Corporate Human Resource and Administration
Corporate Finance and Investor Relations
Corporate Organisational Improvement and Compliance
Investment Committee
Nomination and Remuneration Committee
board of Directors
Corporateoffice
Audit and Risk Committee
Corporate legal and Secretarial
44Faber Group
BerhadAnnual Report 2009
Corporate information
^ member of the Malaysian Institute of Certified Public Accountants * member of the Malaysian Institute of Accountants
boarD of DireCtors
inve
stM
ent
CoM
Mit
tee
no
Min
atio
n a
nD
re
Mu
ner
atio
n
CoM
Mit
tee
Name
Dato’ iKMal hiJaZ bin hashiM
aDnan bin MohaMMaD
DatuK Zainal abiDin bin alias
DatuK MohaMeD Zain bin MohaMeD yusuf
Dato’ rosli bin sharif
oh KiM sun^
ElakuMaria/pkantilal*
Puasa bin osMan
annuar MarZuKi bin abDul aZiZ
Chairman/Independent Non-Executive
Managing Director
Senior Independent Non-Executive
Independent Non-Executive
Non-Independent Non-Executive
Independent Non-Executive
Non-Independent Non-Executive
Independent Non-Executive
Non-Independent Non-Executive
auD
it a
nD
ris
K Co
MM
itte
e
Position
Chairman Member
GROWING AWARENESS
Faber GroupBerhad
Annual Report 2009
45
Corporate information (continued)
CoMPany seCretary
suriati binti ashari(lS0009029)
grouP ManageMent
faber grouP berhaD
adnan bin MohammadManaging Director
faber MeDi-serve sDn bhD
syed a hamid bin syed a rahmanChief Executive Officer
faber faCilities sDn bhD
s sunthara Moorthy s subramaniamChief Executive Officer
faber DeveloPMent holDings sDn bhD
Khalid bin abd MajidHead of Company
faber l.l.C.
riad ahmad ramziChief Executive Officer
registereD offiCe
20th Floor, Menara 2Faber TowersJalan Desa Bahagia, Taman DesaOff Jalan Kelang lama58100 Kuala lumpurTel : +6 03 7628 2888Fax : +6 03 7628 2828www.fabergroup.com.my
auDitors
ernst & young (af 0039)ChartereD aCCountants
level 23A Menara MileniumJalan DamanlelaPusat Bandar Damansara50490 Kuala lumpurTel : +6 03 7495 8000Fax : +6 03 7495 8114
share registrar
syMPhony share registrars sDn bhD
level 6, Symphony HouseBlock D13, Pusat Dagangan Dana 1Jalan PJu 1A/4647301 Petaling JayaSelangorTel : +6 03 7841 8000Fax : +6 03 7841 8008
PrinCiPal banKers
CIMB BANK BERHADAllIANCE BANK MAlAYSIA BERHADPuBlIC BANK BERHAD
PrinCiPal soliCitors
SHEARN DElAMORE & COZAIN & COCHEANG & ARIFF
stoCK exChange listing
MAIN MARKET OF BuRSA MAlAYSIASECuRITIES BERHADSTOCK NAME/CODE: FABER/1368STOCK SECTOR: TRADING/SERVICES
GROWING AWARENESS
46Faber Group
BerhadAnnual Report 2009
additionalComplianceinformation
Pages from Our History
Embarked on expansion and re-branding of the Hotel Division with the tie-up with Starwood International to re-brand some of the hotels to the “Sheraton” brand.
28 octoberAwarded a 15-year concession for Hospital Support Services to 71 Government hospitals in Perak, Penang, Kedah, Perlis, Sabah and Sarawak. Embarked on service provision for the Integrated Facilities Management Sector.
Completed the First Debt Restructuring Exercise under the purview of the Corporate Debt Restructuring Committee.
2000 19931996
199620042008
46Faber Group
BerhadAnnual Report 2009
18 Marchl Faber l.l.C. was awarded contracts by the
Department of Municipal Affairs, Western Region Municipality, Emirate of Abu Dhabi for residential maintenance. The annual total contract is estimated at AED66 million or *RM62 million.
2009
18 novemberFaber fell under PN4 condition due to negative shareholders’ funds.
2003
GROWING AWARENESS
23 novemberl Faber l.l.C. was awarded a contract by
the Department of Municipal Affairs, Western Region Municipality, Emirate of Abu Dhabi for infrastructure maintenance with an estimated annual total contract price of AED154 million or *RM144 million.
30 Decemberl Exit from Food and
Nutritional Services upon completion of the disposal of Kesan Suci Sdn Bhd.
2009
* The RM equivalent for AED is based on the exchange rate of RM0.9338 to AED1.00 as at 31 December 2009.
2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963
2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963
Faber GroupBerhad
Annual Report 2009
47
recurrentrelatedpartytransactions
1963196419901993
31 May Incorporated as Merlin Hotels Malaysia Berhad. Hotel owner and manager of the “Merlin” brand.
22 novemberChanged name toFaber Group Berhad.
2 January listed under the Hotel Sector on the Main Board of the Kuala lumpur Stock Exchange.
196319641972
Merged with Faber union Sdn Bhd, a property developer company to form Faber Merlin Malaysia Berhad.
1990
30 septemberl Completed Second Restructuring
Exercise and formation of Special Purpose Vehicle.
5 novemberl Bursa Malaysia Securities Berhad (“Bursa Securities”) uplifted Faber’s PN4 condition.
8 novemberl Faber reclassified under the Trading/
Services Sector on the Main Board of Bursa Securities.
Faber paid a dividend of 2% less 27% taxation in respect of FY2006 after 22 years.
18 februaryl The sale of Sheraton Hanoi Hotel marks Faber’s exit
from the Hotel sector.
26 Junel Faber Medi-Serve Sdn Bhd became a wholly owned
subsidiary of Faber with the acquisition of the remaining 30% equity interest from Medlux Overseas (Gurnsey) ltd.
3 novemberl Capital repayment to Jeram Bintang Sdn Bhd of
RM115 million Redeemable Convertible Preference Shares.
200420072008
Faber GroupBerhad
Annual Report 2009
47
GROWING AWARENESS
2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963
2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963
Pages from our history (continued)
our achievements
GROWING AWARENESS
20 august 2009
Encik Adnan bin Mohammad, Managing Director of Faber (left), was presented with the Outstanding Entrepreneurship Award at the Asia Pacific Entrepreneurship Awards (“APEA”) 2009. Organised by Enterprise Asia, APEA recognises entrepreneurs who have demonstrated outstanding entrepreneurship achievements as well as responsible entrepreneurship and investment in people.
30 october 2009
Faber won the award for People and Organisational Development at the uEM Group Awards Night 2009. Encik Adnan bin Mohammad received the award on behalf of the Group.
3
2
8
6
1
48Faber Group
BerhadAnnual Report 2009
5 March 2010
Faber was a Finalist under the “Workplace Category for companies with market capitalisation below RM1 billion” for the StarBiz-ICR Malaysia Corporate Responsibility Awards 2009, jointly organised by the STAR Publications (M) Bhd and the Institute of Corporate Responsibility Malaysia.
8 December 2009
Faber Medi-Serve Sdn Bhd won the 2009 NAfMA Practice Solution Award (for non-listed companies) at the annual National Award for Management Accounting. NAfMA is jointly organised by the Malaysian Institute of Accountants and Chartered Institute of Management Accountants to acknowledge best practices in management accounting that leads to value creation and excellent business performance.
Past achievements
GROWING AWARENESS
11
16
15
13
9
16 2005 anugerah KuMPulan ueM Sri Maju Award – The Most Improved Company
11 2006 anugerah KuMPulan ueM Sri Cemerlang Award for Image and Perception Management12* DePartMent of oCCuPational safety & health 4th Place - National Occupational Safety & Health Awards 200613 KeMenterian KeselaMatan DalaM negeri Kontraktor Cemerlang 2006 Turnkey Project for the design and construction of the FRu Complex in Cheras, Kuala lumpur14* Continual iMProveMent CoMPetition 2006 2nd Runner up Award for “Kak Yong” Team15 Jury awarD for “Confess” teaM for Control self assessMent ProJeCt
6 2007 national awarD for ManageMent aCCounting Practice Solution Award7* national ProDuCtivity CorPoration Gold Award - National Innovative and Creative Circles Convention 20078 anugerah KuMPulan ueM Sri Wijaya Award for the Group’s strong commitment and support to GlCT Transformation Programmes9 anugerah KuMPulan ueM Sri Cemerlang Award for People and Organisational Development10* anugerah KuMPulan ueM Sri Cemerlang Award for Systems and Processes Improvement
1 2008 thEStarbiZ-iCrMalaySiaCorporatErESponSibilityaWarD “Workplace under RM1 billion market capitalisation” category2 MalaM anugerah KuMPulan ueM Sri Cemerlang Award for Productivity of Resources3 ueM live talent extravaganZa 2008 1st Runner up4* Continual iMProveMent CoMPetition ueM 2007 Champion – “llS” Team5* Continual iMProveMent CoMPetition ueM 2007 2nd Runner up – “Kamunting Plant” Team
Faber GroupBerhad
Annual Report 2009
49
* image of Awards not shown
GROWING AWARENESS
6 – 7 april 2009
Dato’ Ikmal Hijaz bin Hashim, Chairman of Faber visited the Chennai Apollo Hospital to get a first-hand look at Faber Facilities Sdn Bhd’s (“FFSB”) operations in India. The visit coincided with the Faber Sindoori Management Services Private limited’s Board of Directors meeting in Chennai.
14 – 15 april 2009
Dato’ Ikmal Hijaz bin Hashim, visited Sabah with other members of the Board of Directors and Senior Management to review the Group’s property development project in Kota Kinabalu and Hospital Support Services (“HSS”) operations in Sandakan.
12 May 2009 Faber held its 46th Annual General Meeting at the Sime Darby Convention Centre in Kuala lumpur. This was the third consecutive year where Faber declared dividends to its shareholders.
50Faber Group
BerhadAnnual Report 2009
23 July 2009
Dato’ Ikmal Hijaz bin Hashim toured the facilities at the Kamunting Incineration and laundry Plants, which was recently installed with a new state-of-the-art incinerator. The visit included a briefing at the Taiping Hospital on the HSS provided by Faber Medi-Serve Sdn Bhd (“FMS”).
21 – 23 July 2009
FMS sponsored the three-day APHM.ASQua.ISQua International Healthcare Conference and Exhibition 2009 held at the Kuala lumpur Convention Centre. The annual conference, jointly organised by the Association of Private Hospitals of Malaysia (APHM), the Asian Society for Quality in Healthcare (ASQua) and the International Society for Quality in Healthcare (ISQua) is a forum for the exchange of ideas on the provision of healthcare services.
group Corporate Calendar
GROWING AWARENESS
Faber GroupBerhad
Annual Report 2009
51
10 – 11 august 2009
A delegation from Faber led by Dato’ Ikmal Hijaz bin Hashim toured FMS’ operations in Sarawak. They visited the FMSRegional Office, Fresh linen Services (Sarawak) Sdn Bhd andthe Rajah Charles Brooke Memorial Hospital.
30 september 2009
Faber held its Directors and Management Retreat at the Sutera Harbour Resort in Kota Kinabalu, Sabah. Present at the three-day event were Dato’ Ikmal Hijaz bin Hashim, Datuk Zainal Abidin bin Alias, Chairman of FMS, Encik Kamaludin bin Othman, Chairman of FFSB and Encik Adnan bin Mohammad together with the Board of Directors and Senior Management of the Group.
16 november 2009
Dato’ Ikmal Hijaz bin Hashim officiated FMS’ Kuala Ketil laundry Plant in Baling, Kedah. The plant was upgraded to cater to the higher demand for laundry services from public hospitals in Kedah, Penang and Perlis.
8 December 2009
Faber presented a paper at the National Quality Environment (5S) Convention 2009 organised by the Malaysia Productivity Corporation. The presentation entitled: “Towards Effective Facility Management” was conducted by Puan Ainon Suleiman, Faber’s Head of Organisational Improvement and Compliance.
group Corporate Calendar (continued)
52Faber Group
BerhadAnnual Report 2009
In the newsGROWING AWARENESS
52
Business and Corporate News
Faber GroupBerhad
Annual Report 2009
53
in the news (continued)
GROWING AWARENESS
Corporate Responsibility News
Driving growth
STEERING OuR PATH
Faber GroupBerhad
Annual Report 2009
56
1. Dato’ iKMal hiJaZ bin hashiM Chairman/Independent Non-Executive Director
2. aDnan bin MohaMMaD Managing Director
3. DatuK Zainal abiDin bin alias Senior Independent Non-Executive Director
4. DatuK MohaMeD Zain bin MohaMeD yusuf Independent Non-Executive Director
5. Dato’ rosli bin sharif Non-Independent Non-Executive Director
6. oh KiM sun Independent Non-Executive Director
7. ElakuMaria/pkantilal Non-Independent Non-Executive Director
8. Puasa bin osMan Independent Non-Executive Director
9. annuar MarZuKi bin abDul aZiZ Non-Independent Non-Executive Director
1
2
4
3
5
6 7
89
board of Directors
Faber GroupBerhad
Annual Report 2009
57
STEERING OuR PATH
board of Directors (continued)
additionalComplianceinformationboard of Directors’ Profile
STEERING OuR PATH
58Faber Group
BerhadAnnual Report 2009
Dato’ iKMal hiJaZ bin hashiMChairman/Independent Non-Executive Director
aDnan bin MohaMMaDManaging Director
Faber GroupBerhad
Annual Report 2009
59
board of Directors’ Profile (continued)
STEERING OuR PATH
Faber GroupBerhad
Annual Report 2009
59
aDnan bin MohaMMaD Malaysian
49
Managing Director
1 April 2007
Member of the Investment Committee
• Bachelor of Business Administration (Finance), university of Missouri, Kansas City, united States of America
• Diploma in Banking Studies from MARA Institute of Technology
Member of the Malaysian Institute of Management
• 1985–1986: Served at Malayan Banking Berhad.
• 1989: Served at Bank Rakyat Berhad.• 1989–1990: Joined Projek lebuhraya utara-Selatan Berhad (“PluS”) as a Project
Finance Officer.• 1990–1992: Joined Bumiputera Merchant
Bankers Berhad as a Corporate Banking Officer.• 1992–2000: Appointed as Project Finance
Assistant Manager at PluS and subsequently promoted to Senior General Manager of the Finance Division.
• 2000–2005: Served the uEM Group in various capacities including as the Managing Director of TIMEdotNet Berhad, the Chief Operating Officer of Intria Berhad, the Managing Director of Park May Berhad and the Chief Executive Officer of E-Idaman Sdn Bhd.
• 2005–2007: Appointed as the Chief Operating Officer of uEM Builders Berhad.
• 2007–present: Managing Director of Faber Group Berhad.
None
7/7
Dato’ iKMal hiJaZ bin hashiM Malaysian
57
ChairmanIndependent Non-Executive Director
1 March 2009
Chairman of the Investment Committee
• Master of Philosophy in land Management, university of Reading, united Kingdom• Bachelor of Arts with Honours, universiti Malaya
None
• 1976–1990: Served in the Administrative and Diplomatic Service of the Government in various capacities in the District Office, Regional Development Authorities, and Training Management and Administrative under the Ministries unit.
• 1991–1992: Joined united Engineers (M) Berhad as the General Manager of the Malaysia-Singapore Second Crossing Project.
• 1993–1999: Appointed as the Chief Operating Officer of Projek lebuhraya utara-Selatan Berhad (“PluS”) on
1 January 1993 and subsequently appointed as Managing Director from 1 January 1995 to 30 June 1999. Resigned as Managing Director of PluS in 1999, but remained as a Director until November 2001.
• 1999: Appointed as the Managing Director of Prolink Development Sdn Bhd (“Prolink”) and Acting Chairman of the Supervisory Board for the Property Division of the Renong Group in July 1999.
• 2000: Appointed as the President of the Renong Group’s Property Division in February 2000 while maintaining the position as the Managing Director of Prolink.
• 2002: Appointed as the Managing Director of Renong Berhad until October 2003.
• 2003–2007: Appointed as the Managing Director/Chief Executive Officer of Pos Malaysia Berhad on 6 December 2003. Appointed as the Executive Director of Pos Malaysia & Services Holdings Berhad (“PMSHB”) on 19 December 2003. Re-designated as PMSHB’s Group Managing Director/Chief Executive Officer on 13 April 2004.
• 2007–2009: Assumed the post of Chief Executive Officer of Iskandar Regional Development Authority on 23 February 2007.
• 2009–present: Chairman of Faber Group Berhad.
• uEM land Holdings Berhad• Mutiara Goodyear Development Berhad• EP Manufacturing Berhad
6/6
name:
age:
positionontheboard:
Date of appointment:
MembershipofboardCommittees:
Qualifications:
Membershipofassociations:
working experience and occupation:
Directorships of other public companies:
no.ofboardmeetingsattended forthefinancialyear:
board of Directors’ Profile (continued)
Independent Non-Executive Director
22 October 2001
• Chairman of the Nomination and Remuneration Committee
• Member of the Audit and Risk Committee• Member of the Investment Committee
• Bachelor of Economics with Honours, university of Western Australia• Harvard Senior Management Programme
Chairman of Malaysia Australia Business Council • 1986–1996: Marketing Consultant to Shell
International, based in london before being appointed as the first Malaysian Marketing Director of Shell Marketing Companies in Malaysia in 1989. Subsequently, he was elevated to the Board of Directors of the Shell Group as Executive Director, both in the upstream and downstream companies as well as 18 other Shell joint-venture companies. Resigned in 1996 as Director of Shell Refining Company (Federation of Malaya) Berhad.
• 1997–2000: Director of Insas Berhad from March 1997 to January 2000 and Director of PJBumi Berhad from May 2003 to March 2008.
• 1999–2001: Director of MBf Finance Berhad from May 1999 to December 2001.
• 2001–present: Director of Faber Group Berhad. Presently, he is the Chairman of both Confoil (M) Sdn Bhd and Malacca Securities Sdn Bhd.
Mission NewEnergy ltd. (listed on the Australian Stock Exchange)
7/7
STEERING OuR PATH
positionontheboard:
Date of appointment:
MembershipofboardCommittees:
Qualifications:
Membershipofassociations:
working experience and occupation:
Directorships of other public companies:
no.ofboardmeetingsattendedforthefinancialyear:
Senior Independent Non-Executive Director
• 22 October 2001 (Board of Directors)• 23 May 2003 (Senior Independent Non-Executive
Director)
• Member of the Audit and Risk Committee• Member of the Nomination and Remuneration
Committee
Bachelor of Arts (History) with Honours,universiti Malaya
None
• 1967–1999: Served with the Malaysian Diplomatic and Administrative Service throughout his career and retired in 1999 as the Ambassador to Indonesia. Attached to the Ministry of Foreign Affairs with postings to Malaysian Embassies in Washington DC, Jakarta, New Delhi, Hong Kong and Tokyo. Subsequently, he was appointed as Malaysia’s Ambassador to Kuwait with concurrent accreditation as Ambassador to Bahrain, Qatar, the united Arab Emirates and Oman. Also served as the Malaysian Ambassador to Thailand and Indonesia and was then appointed as the ASEAN Director General for Malaysia and as the Chief of Protocol.
• 2001–present: Director of Faber Group Berhad.
None
7/7
DatuK Zainal abiDin bin aliasMalaysianAge: 66
DatuK MohaMeD Zain bin MohaMeD yusufMalaysianAge: 70
Faber GroupBerhad
Annual Report 2009
60
Faber GroupBerhad
Annual Report 2009
61
board of Directors’ Profile (continued)
STEERING OuR PATH
positionontheboard:
Date of appointment:
MembershipofboardCommittees:
Qualifications:
Membershipofassociations:
working experience and occupation:
Directorships of other public companies:
no.ofboardmeetingsattended forthefinancialyear:
Non-Independent Non-Executive Director
28 June 2007
None
• Fellow of the Association of Chartered Certified Accountants (ACCA)• Senior Executive Program, Banff School of Advanced Management,
Banff, Alberta, Canada
• Member of the Malaysian Institute of Accountants (MIA)• Member of the Investment Committee of Northern university of
Malaysia• Member of the Bumiputra Commercial and Industrial Community
Working Group Committee in the Prime Minister’s Department
• 1980–1988: Served with the Government in various capacities at the Treasury Department of the Accountant General’s Office, Accountant at the Department of Civil Aviation and as the State Treasurer of Negeri Sembilan. Since 1982, he served as a Director in private limited companies involved in construction and property development.
• 1988–2002: Appointed as the Group Finance Manager at Cement Industries of Malaysia Berhad (“CIMA”) and was subsequently promoted to General Manager, then Chief Operating Officer and then as Managing Director in 2002. Between 1998 and 2000, he led CIMA through a successful acquisition of Negeri Sembilan Cement Industries Sdn Bhd, which resulted in CIMA expanding its production capacity and market share. Concurrently, he served as the Chairman of the Cement and Concrete Association (“C&CA”).
• 2003–present: Appointed as the Senior Director of International Business at uEM Group Berhad in 2003. Redeployed to his current designation as the Senior Director, Corporate Services of uEM Group Berhad in 2009. Holds directorships in several private limited companies and is also the Chairman and a Board Member of Infra Red Advance Technology Sdn Bhd. He is a member of the Board of Commissioners of PT lintas Marga Sedaya and PT Cimanggis Cibitung Tollways, companies incorporated in Indonesia, which are mainly involved in the expressways business.
None
7/7
Dato’ rosli bin sharifMalaysianAge: 55
Independent Non-Executive Director
28 September 2007
Chairman of the Audit and Risk Committee
Institute of Chartered Accountants in England and Wales (ICAEW)
Member of the Malaysian Institute of Certified Public Accountants.
• 1972–1994: Began his career with Coopers & lybrand in london. He also held positions as the Finance Director of Taiko Plantations Sdn Bhd, the Financial Controller of ICI Malaysia, and the Finance Manager (Secondment) at the ICI Headquarters in london responsible for Northern Europe. He led a successful management buyout of ICI’s Malaysian operations in 1994.
• 1994–2003: Appointed Group Executive Director of Chemical Company of Malaysia Berhad.
• 2004–present: Appointed as a Director on the Board of several Public listed Companies.
• uEM land Holdings Berhad• Pharmaniaga Berhad• Proton Holdings Berhad• Nikko Electronics Berhad• IMPAX laboratories Inc. (listed on the National Association
of Securities Dealers Automated Quotations (NASDAQ)
7/7
oh KiM sunMalaysianAge: 61
board of Directors’ Profile (continued)
STEERING OuR PATH
Independent Non-Executive Director
19 June 2003
None
Master in Business Administration, Ohio university, united States of America
None
• 1973–1999: Joined Bank Pertanian Malaysia from August 1973 to September 1999, serving in various managerial positions in the Department of Personnel and Training, Branch Operations, Retail Banking and Credit Operations.
• 2003–present: Director of Faber Group Berhad.
None
7/7
Non-Independent Non-Executive Director
22 October 2001
Member of the Audit and Risk Committee
• Masters of Science in Finance and Accounting, university of East Anglia, united Kingdom
• Bachelor of Accounting, universiti Kebangsaan Malaysia
Member of the Malaysian Institute of Accountants
• 1981–1994: Served in various senior positions with the Government in the Accountant General’s Office and the Ministry of Finance.
• 1994–current: Director of the Investment Division at Khazanah Nasional Berhad.
• TIME dotCom Berhad• TIME Engineering Berhad
7/7
Puasa bin osManMalaysianAge: 65
ElakuMaria/pkantilalMalaysianAge: 53
positionontheboard:
Date of appointment:
MembershipofboardCommittees:
Qualifications:
Membershipofassociations:
working experience and occupation:
Directorships of other public companies:
no.ofboardmeetingsattended forthefinancialyear:
62Faber Group
BerhadAnnual Report 2009
Faber GroupBerhad
Annual Report 2009
63
board of Directors’ Profile (continued)
STEERING OuR PATH
Non-Independent Non-Executive Director
3 September 2009
• Member of the Investment Committee• Member of the Nomination and Remuneration Committee
• Honours Degree in Accountancy and Master Degree in Business Administration (Finance), International Islamic university of Malaysia
• Diploma in Comparative law, Institute of Islamic Studies
• Fellow of the Chartered Public Accountants, Australia• Malaysian Institute of Accountants
• 1993–1994: Served at the Audit & Business Advisory Services division of Pricewaterhouse.
• 1994–1995: Moved to the Audit Department of uMW Corporation Sdn Bhd.
• 1995–1996: Served at the Internal Audit Department of Renong Berhad (now part of the uEM Group).
• 1996–1999: Moved to the Corporate Finance Department of Commerce International Merchant
Bankers Berhad.• 1999–2003: Joined the Corporate Finance Department of Renong
Berhad.• 2003–2004: Appointed as the General Manager of Corporate Finance
at Time Engineering Berhad.• 2004–May 2006: Transferred to uEM Group as the General Manager
in the office of the Managing Director/Chief Executive Officer.• June 2006–August 2009: Appointed as the Chief Financial Officer
(“CFO”) at Plus Expressways Berhad.• Sept 2009–Present: Appointed as the Group CFO of uEM Group
Berhad.
• Projek Penyelenggaraan lebuhraya Berhad• united Growth Berhad
2/2
annuar MarZuKi bin abDul aZiZMalaysianAge: 39
positionontheboard:
Date of appointment:
MembershipofboardCommittees:
Qualifications:
Membershipofassociations:
working experience and occupation:
Directorships of other public companies:
no.ofboardmeetingsattendedforthefinancialyear:
1. FamilyrelationshipwithanyDirectorand/orMajorShareholderoftheCompany: None of the Directors has any family relationship with any Director and/or Major Shareholder of the Company.
2. ConflictofinterestwiththeCompany: None of the Directors has any conflict of interest with the Company.
3. Convictionforoffences: None of the Directors has been convicted for offences within the past 10 years other than traffic offences, if any.
notes:
aDnan bin MohaMMaDManaging Director Age: 49
Date of appointment:1 April 2007
Qualifications:l Bachelor of Business Administration
(Finance), university of Missouri, Kansas City, united States of America
l Diploma in Banking Studies from MARA Institute of Technology
Membershipofassociations:Member of the Malaysian Institute of Management
WorkingExperienceandoccupation:
l 1985–1986: Served at Malayan Banking Berhad.
l 1989: Served at Bank Rakyat Berhad.l 1989–1990: Joined Projek lebuhraya utara-Selatan Berhad (“PluS”) as a
Project Finance Officer.l 1990–1992: Joined Bumiputera
Merchant Bankers Berhad as a Corporate Banking Officer.
l 1992–2000: Appointed as Project Finance Assistant Manager at PluS and subsequently promoted to Senior General Manager of the Finance Division.
l 2000–2005: Served the uEM Group in various capacities including as the Managing Director of TIMEdotNet Berhad, the Chief Operating Officer of Intria Berhad, the Managing Director of Park May Berhad and the Chief Executive Officer of E-Idaman Sdn Bhd.
l 2005–2007: Appointed as the Chief Operating Officer of uEM Builders Berhad.
l 2007–present: Managing Director of Faber Group Berhad.
STEERING OuR PATH
group Management Profile
64Faber Group
BerhadAnnual Report 2009
SSuntharaMoorthya/ls subraManiaMChief Executive Officer, Faber Facilities Sdn BhdAge: 47
Faber GroupBerhad
Annual Report 2009
65
Date of appointment:
Qualifications:
Membership of associations:
working experienceandoccupation:
1 December 2008
Bachelor in Civil Engineering, Victoria university of Technology, Victoria, Australia (formerly known as Footscray Institute of Technology)
None
l 1990–1991: Started his career as an engineer with Emkay Associates Sdn Bhd.
l 1991–present: Joined Faber Development Holdings Sdn Bhd, the property arm of FGB in May 1991 as Project Executive, after which he was promoted to several positions. He was previously promoted to Senior General Manager in July 2007 before assuming his current position in December 2008.
1 December 2007
l Association of Chartered Certified Accountants
l Association of Accounting Technicians
Member of Malaysian Institute of Accountants
l 1986–1995: Started his career in accounting and audit practice in various firms in london, united Kingdom.
l 1995–1996: Joined Faber Group Berhad (“FGB”) as Group Accountant.
l 1996–2004: Appointed as the Head of Finance of Faber Medi-Serve Sdn Bhd (“FMS”). Subsequently, he became the Head of uEM Property and Environmental Division in August 2000 while concurrently holding the position of the Chief Financial Officer of FMS.
l 2004–2007: Appointed as the Head of Business Development of FGB and subsequently as the Chief Financial Officer of FGB in January 2005.
l 2007–present: Appointed as Chief Executive Officer of Faber Facilities Sdn Bhd in December 2007.
1 July 2007
Bachelor in Engineering (Civil), universiti Teknologi MARA, Malaysia
None
l 1983–1989: Started his career at GKM-C Itoh Fudo Joint Venture and subsequently joined Perunding Bersatu Engineers Sdn Bhd in 1987.
l 1989–1997: Joined the uEM Group as Construction Manager at Pengurusan lebuhraya Berhad and was then promoted to Regional Construction Manager in 1994.
l 1997–1999: Transferred to Time Automation & Management Services Sdn Bhd as Chief Executive Officer.
l 1999–2007: Appointed as Managing Director of Projek Penyelenggaraan lebuhraya Berhad from September 1999 until June 2007.
l 2007–present: Appointed as Chief Executive Officer of Faber Medi-Serve Sdn Bhd in July 2007.
syeD a haMiD bin syeD a rahManChief Executive Officer, Faber Medi-Serve Sdn BhdAge: 52
KhaliD bin abD MaJiDHead of Company, Faber Development Holdings Sdn BhdAge: 45
STEERING OuR PATH
group Management Profile (continued)
66Faber Group
BerhadAnnual Report 2009
heads of overseas subsidiaries Profile
STEERING OuR PATH
l Head, Central Technical Development & Support, Faber Group Berhad
l Project Director, Faber l.l.C., Abu Dhabi
1 June 2009
l Diploma in Civil Engineering, universiti Teknologi Malaysial Certificate in Civil Construction, Politeknik Kuantan, Malaysia
l 1985–1993: Started his career as a Technical Assistant, Ministry of Health stationed at the General Hospital, Kuala Terengganu.
l 1993–1997: Promoted to Senior Technical Assistant, stationed at the Sarawak General Hospital, Kuching.
l 1997–2000: Joined Faber Medi-Serve Sdn Bhd (“FMS”) as the Head of Regional Operations, Sarawak Region and was then appointed as Assistant Zone Manager in 1999.
l 2000–2005: He was promoted to Regional Manager of the Sarawak Region and was subsequently appointed as Senior Manager of Operations at FMS’ head quarters in 2003.
l 2006–2007: Promoted to Deputy General Manager of Facilities Engineering Maintenance Services at FMS.
l 2007–2009: Appointed as Head of Central Technical Support, FMS.
l 2009–present: Appointed as Head of Central Technical and Development Support, Faber Group Berhad and as Project Director of Faber l.l.C. located in Abu Dhabi.
Designation:
Date of appointment:
Qualifications:
working experience andoccupation:
riaD ahMaD raMZiSyrianAge: 52
Chief Executive Officer,Faber l.l.C.
1 January 2008
l Bachelor of Electrical Engineering–Electronics, Damascus university, Syria (1984)
l 1994–1996 : Appointed as the Head of the Biomedical Engineering Department at Al Noor Medical Company - Al Noor Hospital, Abu Dhabi,
united Arab Emirates (“uAE”).l 1996–1997: Joined Technical Scientific
Enterprises (“TECHNI”) in Abu Dhabi, uAE as Operations Manager and In-Charge of Sheikh Khalifa Bin Zayed Hospital (now known as Sheikh Khalifa Medical CIty-SKMC).
l 1997–2003: Appointed as Manager of the Engineering Department at Al Mazroui Medical & Chemical Supplies. Responsibilities included pre and post sales support for medical and scientific equipments, and provision of third party maintenance contracts with government hospitals throughout the uAE and the Gulf Cooperation Council (“GCC”).
l 2004–2007: Established Sedra Medical Group llC, which provides consultancy and management services for the healthcare sector in uAE and GCC.
l 2008–present: Appointed as Chief Executive Officer of Faber l.l.C.
Zainal abiDin bin ab saMaDMalaysianAge: 49
Faber GroupBerhad
Annual Report 2009
67
heads of overseas subsidiaries Profile (continued)
STEERING OuR PATH
Designation:
Date of appointment:
Qualifications:
working experience andoccupation:
General Manager of Operations, Faber Star Facilities Management limited.
26 August 2009
l Bachelor in Engineering in Electronics & Communication Engineering
l Master of Business Administration, Chifley Business School, Australia
l1992–1994: Joined as Automation Specialist at Boehringer Mannheim India limited, a subsidiary of German multinational Boehringer Mannheim GmbH, a manufacturer of laboratory diagnostics systems.
l 1994–1996: Regional Manager of Sales and Service at Coulter Electronics limited, a pioneer in the manufacturing of Hematology Analysers located in Southern India.
l 1996–2008: Joined Healthtronics (M) Sdn Bhd (formerly known as SSP Medical Technologies Sdn Bhd) where his responsibilities included project management and ensuring compliance with standards set for the Hospital Support Services concession at regional and central levels. In 2006 he was posted to the Middle East as Head of Operations to oversee the projects secured in Sharjah and Abu Dhabi.
l 2008–2009: Appointed as Regional Manager, Middle East at Distributed Medical AB, a Sweden based organisation. He was responsible for setting up the business operations for the Sharjah university project.
l 2009-present: Appointed as General Manager of Operations, Faber Star Facilities Management limited.
Executive Director, Faber Sindoori Management Services Private limited
1 September 2008
l Bachelor of Technology in Electrical & Electronics Engineering, National Institute of Technology (formerly known as Regional Engineering College), Warangal, Andhra Pradesh, India
l Specialised certification programmes in Positioning and Survey equipment, Racal Electronics Plc,
united Kingdom
l1980 : lecturer at the Federal Institute of Technology, Kuala lumpur.
l 1981–1987: Field Engineer then promoted to Resident Engineer of Sabah Operations in 1985 at Racal Survey (M) Sdn Bhd.
l 1988–1997: Appointed as Manager of East Malaysia Operations and subsequently assumed the post of QA, Safety & Technical Head Malaysian Operations in 1992 at Racal Survey (M) Sdn Bhd.
l 1997–2001: Served as Senior Manager of Operations and Maintenance at Propel Johnson Controls (M) Sdn Bhd and was then promoted to General Manager of Operations & Maintenance in 1999.
l 2002–2006: Assumed the post of General Manager, Technical Support at Faber Medi-Serve Sdn Bhd.
l 2006–2007: Appointed as General Manager of Overseas Projects at Faber Facilities Malaysia Sdn Bhd where he was posted to Delhi to manage Faber Star and subsequently was posted to Dubai in 2007 to head Faber llC.
l 2008–present: Appointed as Executive Director of Faber Sindoori Management Services Private limited.
laKshMi narasiMhan harishIndianAge: 40
JanarDanana/lrSMunianDyMalaysianAge: 56
additionalComplianceinformationsenior Management team
STEERING OuR PATH
Faber GroupBerhad
Annual Report 2009
68
faber grouP berhaD
Left to right:
1. MohaMMaD MuhaZni bin MuKhtar Head of Corporate Services, FGB
2. suriati binti ashari Head of Corporate Legal and Secretarial, FGB
3. haslina binti alias Head of Corporate Human Resource and
Administration, FGB
4. Masela binti ibrahiM Head of Corporate Communications, FGB
5. JuliZa binti Jalil Head of Corporate Finance and Investor Relations, FGB
6. ainon binti suleiMan Head of Corporate Organisational Improvement
and Compliance, FGB
recurrentrelatedpartytransactionssenior Management team (continued)
STEERING OuR PATH
FGB: Faber Group Berhad FDH: Faber Development Holdings Sdn Bhd FFSB: Faber Facilities Sdn Bhd FMS: Faber Medi-Serve Sdn Bhd RMSB: Rimbunan Melati Sdn Bhd
Left to right: 1. elias bin effenDy Head of Contracts Management,
FMS
2. abDul raZaK bin baKrun Head of Finance, FMS
3. roZaifee bin abu ZahariM Head of Finance, FFSB
4. hasniyah binti hJ. MohD saaD Head of Human Resource and
Administration, FMS
5. baD latiff bin Mansor Deputy General Manager, Central Technical Development and Support, FGB
ProPerty DeveloPMent
Left to right: 1. roslan bin ManaP Manager, Land Administration, FDH
2. DEvikarania/pkaruppiah Manager, Customer Service & Credit Control, FDH
3. ong ban leng Senior Manager, Sales & Marketing, FDH
4. gan seng Keong Senior Manager, Business Development, FDH
5. linDa liM Kheng lin General Manager Finance, FDH
6. liew Chia yee General Manager, Property, FDH
7. raDin baiDuri binti raDin soernarDi Deputy General Manager, Property, RMSB
integrateD faCilities ManageMent
6. MohD iQbal bin abD rahMan Head of Operations, FMS
7. ashoK virenDra shah Senior General Manager, FMS
Faber GroupBerhad
Annual Report 2009
69