May 7 – 9, 2019
Don't Get Eaten by The Big Fish,Bring Innovation Culture Into Your Organization
Uwe Palm, Senior Director, SAP LabsSession ID #84077
About the SpeakerUwe Palm• Senior Director, T&I, SAP
Labs• PM at SAP AppHaus Palo
Alto• Likes beaches
Key Outcomes/Objectives
1. Learn how adopting a new mindset fostersinnovation
2. Understand the three elements of a design-ledculture
3. Know how to assess your organizationalinnovation readiness
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Business Today Demands Innovation
Adopt a New Mindset (to innovate)
Create a Design-led Culture
Path to a Design-led Culture
Key Take-Aways
Agenda
Business Today Demands Innovation
7PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀSource: ASUG, The State of the Community 2019
Business Today Demands Innovation
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INNOVATION = CREATIVITY x EXECUTION
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INNOVATION = CREATIVITY x EXECUTION
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INNOVATION = CREATIVITY x EXECUTION
Adopt a New Mindset
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The Innovation Sweet-spot
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Design Thinking is an approach for practicalfinding and resolution of problems.
It combines empathy, creativity andrationality to meet user needs and drivebusiness success.
“Design thinking is different and therefore itfeels different. Firstly it is not only convergent.It is a series of divergent and convergent steps.During divergence we are creating choices andduring convergence we are making choices.”
Tim Brown, CEO IDEO and author of the book ‘Change byDesign’
Adopt Design Thinking as a Mindset
Create a Design-led Culture
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“Organization and culture are thebiggest hurdles to digitalbusiness transformation.”
- Gartner Inc, 2016
It’s About Process
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Empathy
Collaboration
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Iteration
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DesignDiscover Deliver
Scope
360° Research
Synthesize ImplementDeploy
Test
ValidateIdeate
Prototype
Human-centered Innovation
It’s About Place
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https://youtu.be/S1Yd67D_cZs
It’s About People
The Path to a Design-led Culture
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https://youtu.be/vkkmS9RfhQo
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fosterinnovationculture.com
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Efforts aregrassroots and ad-
hoc. Design isseen as a cost.
Interested InvestedDesign is importantand some resources
are provided, butsuccess is notsustainable.
EngagedCompetent design
capabilities areused as part of
day-to-daybusiness activities.
ScaledDesign-led
innovation ispracticed
throughout theorganization, and
design drivesbusiness strategy.
Stages of Innovation Readiness
Design
Design
Design Design
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Team Report
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Barriers to Design-led Innovation
Key Take-Aways
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Innovation doesn’t magically happen. You need both a plan and mindset.
Change when you CAN. Not when you HAVE to.
A Design-led approach is a JOURNEY not a DESTINATION.
Digital transformations will NOT be successful with technology alone. You MUST CHANGE theCULTURE.
Change will be measured in YEARS rather than MONTHS (It will be 2, 3 and 4 years before thereare significant measure changes)
Things to Remember on Your Journey…
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Access the slides from 2019 ASUG Annual Conference here:http://info.asug.com/2019-ac-slides
Presentation Materials
Q&AFor questions after this session, contact me at [email protected]
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