Digital Leadership Hidden Complexity
Peter Nevin
FILES
HELD
LOCALLY
FILES
HELD
LOCALLY
FILES
HELD
LOCALLY
Global View
of each Project
CIO Executive Council
The Digital Role
Market Facing Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Responsibility
Market Facing Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Market Facing Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Focus
Digital Leadership
Technology Business Acumen
Innovation
TRANSFORM MANAGE
Management
Oversight
Alignment
Leadership
Identification
Integration
Technology Business Acumen
Innovation
Digital Leadership Role
MANAGE
Management
Oversight
Integration
MANAGE
• Capital planning and investment management
• Business continuity risk profile
• Cyber security vulnerability profile
• Business solutions development (DevOps)
MANAGEMENT
MANAGE
• IT expenditure
• Vendors, contractors, licensing & agreements
• Data landscape and analytics capability
OVERSIGHT
MANAGE
• Asset management
• Architecture (compatibility and integration)
• Streamline and rationalise business processes
• Aligning digital governance at C-suite level
INTERGRATION
TRANSFORM
Alignment
Identification
Leadership
TRANSFORM
• Educate and lead business leaders on the emerging digital landscape
• Manage data and analytics across the end-to-end customer experience
• Drive a vision for the digital future of the business
• Lead (?) the overall enterprise business transformation/change effort
LEADERSHIP
TRANSFORM
• Identify value opportunities in end-to-end customer experience
• Oversee the enterprise innovation process • Identify opportunities to apply isolated
innovations to other areas of the business
IDENTIFICATION
TRANSFORM
• Integrate research & development efforts and with corporate strategy
• Introduce management methodologies initiatives (e.g., agile)
• Promote ongoing collaboration between business units/functions
• Identify and access emerging technology sources for new customer value or engagement
ALIGNMENT
Identification
TRANSFORM MANAGE
Management
Oversight
Alignment
Leadership
Integration
Technology Business Acumen
Innovation
Digital Leadership Role
GREAT DIGITAL
Vision
Simplicity
Right Things Right Time
Transparency
Business
•Education
•Mentoring
•Networking
•Industry Groups
29
Your Digital Leadership
The role is constantly changing – adapt and be proactive. Understand your Leadership Journey – what skills you have and need Match the your skills to the
organisation and the time
Play to your strengths Innovate with simplicity!
Technology Business Acumen
Innovation
Digital Role
Market Facing Systems & Products
Digital Technology
Production & Support Systems Manage Transform
Focus Responsibility
GREAT DIGITAL Vision
32
Alan Perlis
Fools ignore complexity.
Pragmatists suffer it.
Some can avoid it.
Geniuses remove it.
Be so good they can’t ignore you
Steve Martin
Digital Leadership Hidden Complexity
Peter Nevin