Digital & IoTSimplifying Technologies is Key to Powering your Business
HOW TO OVERCOME THE
MARKET CHALLENGES AND ENHANCE YOUR
BUSINESS?
Increasing operational efficiency in supporting
technological environments
Constantly improving and
increasing competitiveness
in costs and revenues
RUN
GROWTHInnovation to
transform your businesses
TRANSFORM
POWERINGBUSINESSYOUR
RUN
GROWTH
TRANSFORM
APPLICATIONS Support and maintenance of existing systems
Service desk and IT operations
Operation processes
Implementation and operation of solutions and technology trends
Business Analysis
ITO
BPO
SOLUTIONS
BUSINESSCONSULTING
Systems development and optimization
New technologies and modernization
IT optimization with new technologies
Cloud, virtualization and modernization
Improvements through new technologies and increased performance
Use of technology to transform the process and to bring gains in efficiency
Continuous improvements
Business transformation through new technologies
Performance improvements, cost reduction, and modernization
Transformation across the business chain
Usability, content,and design
DIGITAL
Digital strategy, web performance and improvement of conversions
Omni-channel and digital experience management
POWERINGBUSINESSYOUR
GROWTH
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
1,9002,300 2,700
3,200 3,5004,000
4,6005,200
7,000
8,2008,700
12,100
14,400
18.000
20,000
21,200 EMPLOYEESAROUND THE WORLD
16,100
6
BrazilAlphavilleAracajuBelémBelo Horizonte (2)BetimBrasíliaCampina GrandeCuritibaFortalezaJaquariúnaJuiz de Fora MacaéManausPorto AlegreRecifeRio de Janeiro (2)SalvadorSão José dos CamposSão LeopoldoSão Paulo (2)SorocabaVitória
AMERICASCanadaTorontoU.S.AtlantaChicagoDavenportDetroitFt. LauderdaleHoustonKing of PrussiaNew YorkRichmond
MexicoGuadalajaraMexico CityMonterreyQueretaroToluca
El Salvador
PanamaPanama City
ColombiaBogotaBarranquillaCaliPaipaMedellín
PeruLima
Venezuela
ChileSantiagoArgentinaBuenos Aires
UruguayMontevideo
AFRICAAngola
South AfricaPretoriaPort Elizabeth
MoroccoCasablanca
EUROPEAustria
BelgiumBrussels
Netherlands Amsterdam
U.K.Bracknell
BrentwoodLondonSolihull
DenmarkKobenhavn
PolandKrakow (2)
WarsawHungaryBudapest
GermanyCologneGreece
SwedenStockholm
ItalyRomeTurin
SwitzerlandLausanneNeuchatelRomania
Bucharest (2) Sibiu
Targo MuresPortugal
LisbonFrance
ParisSpainMadrid
Moldova
ASIAIndia
HyderabadNoida
MalaysiaKuala Lumpur
ThailandBangkokRayongChina
JilinShanghai
PhilippinesMakatiManila
SingaporeSingapore
OCEANIAAustraliaMelbourne
GLOBAL PRESENCE
35LANGUAGES
39COUNTRIES
88OFFICES
86CITIES
7
AMERICASOFFSHOREIndiaPhilippinesRomania
NEARSHOREArgentinaBrazilMexicoColombiaPeru
EUROPEOFFSHOREArgentinaBrazilMexicoColombiaIndiaPeruPhilippines
NEARSHOREPolandRomaniaMoldavia
ASIAOFFSHOREArgentinaBrazilMexicoColombiaPeruRomania
NEARSHOREIndiaPhilippinesChina
RECRUITMENT CENTERS OF TALENT
GLOBAL SERVICE DESK / BPO CENTERS
GLOBAL DEVELOPMENT CENTERS
MODELGLOBAL
DELIVERY
We believe in Open Innovation
academic
partners funds
government
group
Stefanini
GLOBAL CLIENTS
CLIENTS WITH
REGIONAL ACTIVITY
MULTINATIONALS ACTIVE CLIENTS
50 200 380 650
GLOBALSOME OF OUR
CLIENTS
SALES BY SEGMENT
TECHNOLOGY 6%
TELECOM 9%BANKS, INSURANCE, AND FINANCIAL SERVICES 33%
MANUFACTURING 18%
OIL & GAS / ENERGY 9%
HEALTH AND LIFE SCIENCES 6%
SERVICES 4%RETAIL 5%
PUBLIC SECTOR 5%
STEEL AND MINING 5%
Our Digital & IoT ServicesIncremental and Unconventional Revenues
DIGITALTRANSFORMATION
The digital transformation isAll-encompassing
BigData
WearablesRobotics
InternetOfThings
Cloud
e-commerce
Broadband Mobile
SocialNetworks
Drones
SmartFactory
PureDigitalProducts
DemandsForecast
Data-basedrouting
Autonomics
AutonomousVehicles
Infotainment
Fourth-partyLogistic
PredictiveMaintenance
RemoteMaintenance
Connectivity
DigitalData
DigitalCustomerAccess
Automation
EcosystemDigital
DesignThinking
BusinessDesign
PeopleBusiness
+
Business Vision
Value for Customers
Mindset Innovative Agile Delivery
Our Digital Services
Immersion and Discovery
Develop and Evolution
Prototypingand validation
Stefanini Digital Journey:4 steps to digital transformation
Interpretationand Ideation
How it worksDigital Journey
Digital StrategyStrategic Planning
GovernanceBusiness Model Analysis
Change ManagementDigital Portfolio
Digital Strategy Consulting
Internal Automation
Business/IT Process AutomationPlatforms (ERP)
Architecture / APISoftware Dev.
Internet of thingsSensors
Customer Experience
User ExperienceJourney MappingDesign Thinking
PrototypingOmni Channel Experience
Costumer behavior and journeyMobile experience
Digital Design
Visual DesignUser Interface
Video & AnimationFront – End
Mobile and web development
AnalyticsData analysis
Predictive AnalyticsOrganization Analytics
Media EffectivenessWeb Analytics
Big data
Digital MarketingPerformance media
Programmatic MediaContent / Inbound Mkt
Social MediaActivation strategies
GamificationIndoor Digital MarketingCampaign Optimization
Search Engine Marketing
Our Digital Services
• EdgeConnectivity• Nativeand3rd party
devicecloudsupport• Protocoladapters• Kepwareindustrial
connectivity
Connect CreateAnalyze Experience Share• RapidAppDev
Environment• Webandmobileapp
builder• ThingBuilderforbuilding
ARexperiencesatscale• Managementutilities• Enterprisesystem
connectors
• Real-timepattern&anomalydetection
• Automatedpredictions• Simulationand
prescriptiveanalysis• Rule&alerts
• VuforiaSDKsforaugmentedreality
• Browseandexplore“things”viaThingBrowserandServer
• DevZone• ThingWorxMarketplace• ThingWorxCommunity
Site• LiveWorx– The
Industry’sPremierIoTEvent
Our Digital & IoT Integrated Services
Lowdigitalmaturity Highdigitalmaturity
§ RETAILSTORE§ CATALOG&CALLCENTER§ POINT-OF-SALESPLATAFORM
§ WEBSTOREFRONT§ AFFILIATECHANNELS§ ECOMMERCE§ MARKETPLACESOLUTION§ DIGITALMKT&LOYALTY§ CONNECTIVITY&ANALYTICS
§ MOBILESTOREFRONT§ ECOMMERCEAPPS§ ENGAGMENTAPPS§ OMNICHANNELPLATFORM§ AUGMENTEDREALITY
§ IN-STORE/PROXIMITYSOLUTION§ INVENTORY/LOGISTICS§ SELF-CHECKOUT§ INDOORMARKETINGSOLUTION
§ LOYALTYPARTNERAPIs§ GAMIFICATION§ VIRTUALREALITY§ STOREMONITORING
Offline/In-Person Web Mobile Omnichannel Ecosystem
Digital Services for Retail Transformation
Lowdigitalmaturity Highdigitalmaturity
§ RETAILBANKING § STEFANINIINTERNETBANKINGPLATFORM
§ STEFANINIMOBILEBANKING§ FULLONBOARDINGPLATFORM§ PERSONALFINANCEMANAGEMENTSOLUTION
§ MICROPAYMENT&TRANSFERSOLUTION
§ SOCIALBANKING§ BLOCKCHAINSOLUTION
§ LOYALTYPARTNERPLATFORM&APIS
§ P2PLENDINGPLATFORM&APIS§ WEALTHMANAGEMENT
Offline/In-Person Web Mobile Omnichannel Ecosystem
Digital Services for Finance Transformation
Lowdigitalmaturity Highdigitalmaturity
Offline/In-Person Web Mobile Omnichannel Ecosystem
§ DEALER§ SERVICECENTER/MECHANIC
§ BRANDCONTENT§ ONLINEPRODUCTDATA§ RATINGS&REVIEWS§ CUSTOMIZEDSERVICESANDPANELS
§ VEHICLEMOBILEMANAGEMENTAPP
§ TOUCHIDTOLOCKANDUNLOCKDOORS,STARTCAR
§ INTEGRATEDGEOLOCATIONSSERVICES
§ DIAGNOSTICPLATFORM§ VEHICLEFEATUREAPIs§ HOME/OFFICEINTEGRATION§ BANK/PAYMENTSERVICESINTEGRATED
§ VOICECOMMAND§ LOCATION&CONTEXTINSURANCEAPIs
§ VEHICLESHARESYSTEM
Digital Services for Automotive Transformation
Lowdigitalmaturity Highdigitalmaturity
§ PRACTITIONEROFFICE§ OFFLINEHEALTHRECORDS§ CALLCENTER
§ ONLINERESEARCH§ CLAIMS&HISTORY§ ONLINEEXAMSSCHEDULE&ONLINEAPPOINTMENTS
§ APPOINTMENTINTEGRATEDPLATFORM&APIs§ PLANSELECIONINSURERINTEGRATONAPP
§ TELEHEALTHAPP/WEBSOLUTION
§ INDOORASSISTANCESELFCARESYSTEM
§ MONITORINGAPP§ CAREANALYTICSPLAFTORM§ PARTNERSERVICESAPIs
Offline/In-Person Web Mobile Omnichannel Ecosystem
Digital Services for Healthcare Transformation
Lowdigitalmaturity Highdigitalmaturity
§ OFFLINEHEALTHRECORDS§ CALLCENTER
§ ONLINEMEDICALPRESCRIPTION
§ E-COMMERCEPLATFORMWITHDIGITALIZEDMEDICALPRESCRIPTION
§ DIGITALIZEDMEDICALPRESCRIPTION
§ MESSAGINGWITHSTAFF§ GAMIFICATIONAPPTOSALESFORCEANDCUSTOMERS
§ U-HEALTHYAPP§ SALESFORCEAUTOMATIONAPP
§ WEARABLEDEVICESOLUTIONS§ ANALYZEDATAFROMSOCIALMEDIA,APPSANDSENSORSTOEVIDENCEDRUG’SEFFICACY
§ AMBIENTINTELLIGENT§ ANALYTICSSENSORSTOUNDERSTANDPOTENCIALPATIENTPROFILES
§ HOUSEALERTS§ ECLINICALSUPPORTSERVICES
Offline/In-Person Web Mobile Omnichannel Ecosystem
Digital Services for Pharma Transformation
Thank you!Marco Stefanini