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Page 1: Delight 2013 | Failure by Design: Lessons on Delight

@dromano

Wrong By Design

Page 2: Delight 2013 | Failure by Design: Lessons on Delight
Page 3: Delight 2013 | Failure by Design: Lessons on Delight

@dromano

10 Things I Learned About UX From My Marriage Counselor

Page 4: Delight 2013 | Failure by Design: Lessons on Delight

You Can’t Read Minds.

(1 of 10)

Page 5: Delight 2013 | Failure by Design: Lessons on Delight

Practice Radical Honesty.

(2 of 10)

Page 6: Delight 2013 | Failure by Design: Lessons on Delight

Establish Boundaries.

(3 of 10)

Page 7: Delight 2013 | Failure by Design: Lessons on Delight

Conflict Is NOT a Bad Thing.

(4 of 10)

Page 8: Delight 2013 | Failure by Design: Lessons on Delight

Being Happy Is More Important Than Being

Right.

(5 of 10)

Page 9: Delight 2013 | Failure by Design: Lessons on Delight

Learn How NOT To Communicate.

(6 of 10)

Page 10: Delight 2013 | Failure by Design: Lessons on Delight

You Can’t Change People.

(7 of 10)

Page 11: Delight 2013 | Failure by Design: Lessons on Delight

Respect Builds Trust.

(8 of 10)

Page 12: Delight 2013 | Failure by Design: Lessons on Delight

Trust Builds Loyalty.

(9 of 10)

Page 13: Delight 2013 | Failure by Design: Lessons on Delight

Prepare yourself for the path, not the path for

yourself.

(10 of 10)

Page 14: Delight 2013 | Failure by Design: Lessons on Delight

Thanks.


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