Where it’s @!
Philip Anthony/Co-Operative Systems
“When I were a lad...”
-30 years behind a keyboard-Looking Back to look Forward
Messy Agenda
Trying to make some sense of it all…
Security – A virus
a day
What was it like?
What’s to come?
Effect of Yoof & IT
on tomorro
w
Making do
My experiences day to
day
IT & the 3rd
sector
DP is mastered
DD is coming
Home/Work and the 24/7
world
Gimme some truth
– gimmicks and myths
The IT market place; what’s
happening
What would
Del do?
• 20 years experience
• Based in Vauxhall, London
• Specialist in IT for Third Sector
• Able and Accredited
• Work with up to 200 organisations in a year
• Daily responsible for some 200 servers and 4000+ IT users
• Partner with very able 3rd parties to give total IT service – Dell, Microsoft, Information works,SV
-“Enablers”
Co-Operative Systems
The Story So Far – “Life with an Android”
• Phone in there somewhere - powerful, clever, but unreliable• Where’s the user manual?
• Space invaders to MineCraft in 30 years
• Attributes of youth – change orientated, less
discipline, IT accelerates and magnifies this
• Attributes of age – experience, discipline, + control of resources
Yoof and IT –coming soon to your office
Data Processing to “Doing” Processing
• Data Processing• Databases – Things, attributes,
transactions
• Same concepts 1930-2010
• We’ve become “transaction adept” – e.g. arrange an event like this
• Leaving a data-trail has mixed consequences!
“Doing” Processing – Intelligent DP, & “Virtual” Becomes “Reality”
• Active Systems - e.g. Leisure Activity auto linked to Healthcare auto linked to Tax breaks
• We had first generation that had never not known IT in 2000, • In 2020 a generation that always ‘played’ and now ‘works’ in a virtual world
• An estimated 10,000 far eastern workers now create virtual objects for ‘time’ poor westerners (+ 4bn needing IT)
• Depaul’s “Help a Hobo” app raises funds for the Homeless• Virtual war (COD) to active war with drones
Charities to Social Enterprises
• 9-5 becomes 24/7• Dusty pamphlets to websites• Non competitive to highly competitive• Big expansion of last 10 years leads to big
‘restructuring’ now • Trending now :
• - Sharing resources – Office and IT• - Outsourcing
CHARITIES HAVE CHANGED LIKE EVERYTHING ELSE
Me and My Homies
• The ‘martini’ effect keeps on growing• eg We’ve become a 7 day a week business
6am-10pm – The ‘Tesco’ effect
• We need our people to have email, internet, phone any time any place
• Not prescriptive, not always on, not always evidenced – “dispensation”
THE EVER INCREASING BLUR BETWEEN WORK AND HOME LIFE
• Use of handhelds for data storage –’seriously, you got data on there?’• Solution = clean, protect & store data @ source• These effect trends are driving the take up of :
• Cloud services• Citrix• .Net apps & similar• Hybrid devices
Can you do both?
Where do you want to work?
Where do you have
to be?
Where do you want
to be?
Poundshop = Google apps – Gmail etc- cheap cheerful, distracting
Pret = Citrix, Sans, .Net – powerful, reliable, costly
Pound shop or Pret? - Entry level IT is free, having an IT edge costs
I LOVE POUNDSHOPS, I LOVE PRET
Lies, Damn Lies and 99.999% Reliability
• The internet is the slowest and weakest link• KPIs are not the same as the user experience• Is your data safe in the cloud? – if history has taught us anything...Sinclair,
Amstrad, WorldCom, BSB, Enron, Easynet• .NET is clunky vs Terminal solutions• Badged data centres – everyone selling the same centres as ‘theirs’
Security, Viruses and Malware
• An ongoing headache – 15% of our calls, on some days 50% related to this
• Generally HQ & Core area looked after• Home users - very vulnerable
• Prognosis• – Will be messy for some time
“THE MONEY IS IN THE MEDICINE”
• Trying to move into the handheld space / mass volume servers for data centres
What’s Happening With the Big Boys?
DELL VS. HP
What’s Happening With the Big Boys?
• Google/Microsoft – On premise vs Off premise
• “Google is the best thing that could happen to Microsoft and thus the IT industry”
• Moving into each others space – e.g. Apple becomes biggest application vendor
• Disposability – HP devices tossed in the bin, at the lower end no updates/fixes/promises
GOOGLE VS. MICROSOFT
Is it a bird? Is it a plane? No..it’s the IT team
• IT to the rescue• What was it like 3 years ago
• – how did you work?
• IT is taken for granted• IT has power to deliver massive improvements• Don’t stay still !
VirtualisationHostingCloudBladesHybrid Device.NETOffice360Google-AppsOver-the-wire backupSDSLMPLSSharepointCMSFailoverRackingVOIPManaged ServicesAndroid
???– Ask!Wor
ds th
at s
houl
d ha
ve m
eani
ng
10 into 8 will go
• You have 80% of what you need, do you :• Pray/Look the other way?
• Work harder and make others work harder
• Innovate – eg Look at the TCO spread cost over 5 years
“ I love recessions”
• Never been a better time to buy a new car or a new server
80%
20%
or
&
Conclusions
• It’s a ‘messy’ world no clear road maps
• Major forces in play - Demographics, Economics, Technological
• There is a need to innovate whilst limiting risk level
• There are tremendous opportunities• and IT is the #1 way to move forward
• “Worse things happen at sea”
Would the Trotters have a website?
• The Trotters as beacons of South London Business and battling through
• What can Delboy and Rodney teach us?• - Innovate, seize the day, be positive
• What can we also learn?• – remember to think about tomorrow, and
tomorrows’ tomorrow
• Steve Jobs – His “phreaking” days • – dodgier than Del, but boy done good
• Yes! the Trotters would have email, ebay, mobile and a website
Where it’s @! 2011-Thank You-
Philip Anthony/Co-Operative Systems