CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
Oregon MothersCare
Web-based Tracking Interface
(WTI)
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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• Developed in 2000 (Thanks, Nurit!)
• Acts as the “Front Door” to obtaining prenatal care and services, along with OHP. Patient Navigation/Case management services.
Oregon MothersCare
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OMC Services
•Pregnancy Testing
•OHP application assistance / Expedited OHP approval
•Prenatal needs assessment & referral to PNC
•Referral for maternity case management/home visiting services, WIC, Dental care, and other prenatal services as needed
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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Expedited application process for Oregon Health Plan
Oregon MothersCare appointment
Referrals to:MCMWIC
Dental CareTobacco Cessation
Alcohol TxDV Advocates
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
Early prenatal care
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Klamath Open DoorLane LincolnLinnMalheurMarion MorrowNorth CentralOpening Doors, Washington CountySalem HospitalSamaritan HospitalSilverton Health Community Outreach ClinicSantiam HospitalTreasure Valley Women’s ClinicWallowa
BakerBentonClackamas ColumbiaCoosCrookCurryDeschutes Douglas GrantHood RiverJacksonJeffersonJosephine
OMC sites are in several county health departments, hospitals and clinics
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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Improving OMC data transfer and tracking
Reducing time from OMC appointment to OHP approval/Improving OMC-OHP Processes
Reducing time between OMC first contact and Prenatal Appointment
OMC’s Quality Improvement Process
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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Trong Nguyen
ASTHO Quality Improvement process(Association of State and Territorial Health Officials )
Performance Management Program
Web-based Tracking Interface
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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OMC tracking forms
Each site sends a one-page tracking form to the state OMC office for each client.
Problems:Required faxing and maintaining reams of paper documents
All information had to be manually input from paper forms into a database
Required OMC staff to call/email local sites to get any missing information
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
(CENTER FOR PREVENTION AND HEALTH PROMOTION
Maternal and Child Health
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Clients served in 2011 4,279Fax sheets 8,558Reams of paper at 500 sheets per ream 17Number of reams per tree 16.67Trees saved per year 1.03
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CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
OMC Staff Contacted for Corrections on Forms
(Enter) DEPARTMENT (ALL CAPS)(Enter) Division or Office (Mixed Case)
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Trong: WTI Interface Description
FileMaker Pro
How local sites input data
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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Valerie: TrainingVideoManual
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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QI Swim lane diagram - OMC client tracking
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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Month of September 2012Participating counties:
Clackamas County Community Health DivisionLinn County Public Health Klamath Open Door Family PracticeCoos County Public HealthJackson County Public Health ServicesLane County Public Health
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
Pilot Testing
Feedback and Improvements
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Conference call meetings with counties
Which browser to use?Moving from field to fieldPrinting recordsSites with custom formsAdded features requested
Survey of pilot sites
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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Reactions to the new system
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
CENTER FOR PREVENTION AND HEALTH PROMOTION
Maternal and Child Health
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Full WTI Implementation
January 2, 2013
CENTER FOR PREVENTION AND HEALTH PROMOTION
Maternal and Child Health
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OMC staff:•Log data•Track paper forms•Organize•QA•Manage data for 26 sites•Lots of communication with sites
•Reduced staff time on data entry•Staff can focus on QA, troubleshooting, fielding questions•Local sites more accountable for their own data
BEFORE
AFTER
OMC Missing DataJan 2012 – Mar 2013
Thanks to…
• Cate Wilcox• Lydia Emer• Matt Gilman• Spencer Soderlind• Marnie Mason• Meuy Swafford• Shawn Messick• Britt Parrott• Nurit Fischler• Consulting OMC Counties• OMC Team in MCH
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CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health
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Comments? Questions?
CENTER FOR PREVENTION AND HEALTH PROMOTIONMaternal and Child Health