VISIT 2010 – Fujitsu Forum Europe 0
Virtualization & Automation – Room 13a
Shapingtomorrowwith you.
Building the Next Generation SAP Environment – Driving Innovations while with you. gLimiting Costs
Dr. Rolf StrotmannVice President Enterprise Server and Software, Fujitsu Technology Solutions
11:30 h11:30 h
VISIT 2010 – Fujitsu Forum Europe
Building the Next GenerationSAP Environment
Driving Innovations while Limiting Costs
Rolf StrotmannVice President Enterprise Server and Software
3 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
One of the biggest IT construction sites: SAP
External spend for SAP IT p.a. in bill. $*
Consulting $ 28,201
Infrastructure HW $ 4,500
Infrastructure SW $ 4,000
SAP App. Mgmt. $ 11,511
SAP Hosting $ 12,597
Total w/o SAP SW $ 60 809Total w/o SAP SW $ 60,809
4 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
* Source: PAC 12/2009, and other sources
Looking at 4 construction sites for SAP
Innovating OptimizingInnovatingApplications
1
OptimizingInfrastructure
2
Optimizing EnhancingOptimizingOperations
3
EnhancingBusiness Intelligence 4
5 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Innovating Applications
Innovating OptimizingOptimizingInnovatingApplications
1
OptimizingInfrastructure
2
OptimizingInfrastructure
2
Optimizing EnhancingOptimizing EnhancingOptimizingOperations
3
EnhancingBusiness Intelligence 4
OptimizingOperations
3
EnhancingBusiness Intelligence 4
6 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Innovating and Optimizing Applications
The dark side: migration problems
A lot of uncertainties regarding timeWhy innovate
g gto implement, needed resources andcosts for the innovation projectAvailability of SAP skills
Business units demand from ITto innovate applications for better
Organizational complexityof the projectThese type of challenges oftenl d t it ti h i t t
business supportReducing the complexity of customized environments trough standardized
t lead to a situation where important projects are postponed impeding the business
systemsUpdate to SAP ECC (ERP Central Component) is the key foundation forabout 30 industry solutions andabout 30 industry solutions andis the basis for Enterprise SOAOlder applications createhigh maintenance costsg
7 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
How Fujitsu can support you
Application Mgmt. Services for Upgrades
Utilizing Fujitsu's specialists to leverage Individual assessment of your situation
g j p gown resourcesBenefitting from experiences out of many projects
A tool based service that analyses the specific upgrade situation and calculates
Proven Fujitsu methodologies for implementing migrationsComplete project management
the efforts for technical upgradesIncludes the detection of potential problems of customized programs when
di th SAP i Transparency of costsAgreed service levels remove uncertainties and risks
upgrading the SAP versionProvides estimates about time and costs of the upgrade project
8 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Swiss Post Solutions: Innovating ERP
The Project
Consolidating multiple, disparate ERP systemsI t d ti f l d t f tiIntroduction of a ledger system for accountingIntegrating a third-party system with SAP NetWeaver
Highlights of conducted services
Design of optimized workflows based on best practicesConsulting implementation user training
When it came to desig-ning and implementing Consulting, implementation, user training
Disruption-free migrationning and implementing our new SAP system,we benefited from the substantial experience
Results
An integrated, standardized SAP system for all subsidiaries
the Fujitsu TDS experts had from similar projects. This was not limited to IT, but included the opti-
Efficient administrationWalter Schröder,Head of IT at Swiss
Post Solutions GmbH
but included the opti-mization of internal processes.
9 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Patrick Braun,CIO, ESCADA SE
Optimizing the Infrastructure
Innovating OptimizingInnovatingInnovatingApplications
1
OptimizingInfrastructure
2
InnovatingApplications
1
Optimizing EnhancingOptimizing EnhancingOptimizingOperations
3
EnhancingBusiness Intelligence 4
OptimizingOperations
3
EnhancingBusiness Intelligence 4
10 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Driving factors to optimize the Infrastructure
New versions typically result in increasedrequirements for IT infrastructure resources
E.g. upgrade from R/3 4.7 to SAP ERP:g pg+30 – 50% compute, +50 – 70% storage capacity
Migrating from RISC/UNIX to x86 Linux can reduce costs by factor three
Virtualization and newest sever technologycan achieve further advantagescan achieve further advantages
Key questions for optimization projectsHow to size my future IT infrastructure?How to build a standardized, virtualized IT infra-structure allowing efficient and reliable operations?
11 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
structure allowing efficient and reliable operations?
Rightsizing the Infrastructure
Assessment of your infrastructurewith Fujitsu’s SystemInspection Service
Proven assessment service for SAPProven assessment service for SAP infrastructuresDetects existing and possible future bottlenecksProvides information for cost-efficient sizing andProvides information for cost efficient sizing andfor optimized IT landscapes Delivers individual and short term resultswith minimum efforts
12 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Challenges of a standardized, virtualized IT
How to achieve an efficient, virtualized SAP infrastructure based on x86 servers ?
In traditional infrastructure setups administration and high-availability is organized horizontally for each layer in the stackhorizontally for each layer in the stackThis makes it difficult to achieve a seamless and cost efficient operation with defined service levels for the end userWhat is needed for an efficient and reliable SAP operation is a vertically managedWhat is needed for an efficient and reliable SAP operation is a vertically managed environment - from the hardware up to the applications layer
Mgmt., HA
Traditional What's needed
VM VMOS OS
OS OSMgmt., HA
Mgmt., HA VM VMOS OS
OS OS
Mgmt HA
Network
ServersMgmt., HA
Mgmt., HA Network
ServersMgmt., HA
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StorageMgmt., HA Storage
The solution: FlexFrame for SAP V5
FlexFrame Control Center FlexFrame for SAP
End-to-end dynamic infrastructure solution for SAPfor SAP Complete management of servers, virtual machines, storage, network and SAP applications
SAP Adaptive ComputingController
applications
VM VMOS OS
OS OS
Mgmt., HA Key Benefits
Network
ServersTypically 50% plus savings in investment and operational costsHigh quality of service through comprehen-sive management of the complete stack
New in Version 5Storage
sive management of the complete stack
Enhanced SAP application awarenessIntegration of SAP Adaptive Computing Controller ACC
14 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Rehau runs FlexFrame for SAP
Consolidation and migration project from mainframe to FlexFrame for SAP with Linux and DB2
Provisioning of SAP services for 3,500 REHAUusers worldwide
Scalable, flexible and highly-available data management
FlexFrame for SAP notonly gives us the system Calculated cost reduction of 600,000 €operation performance needed to comply with SLAs, but also lets us do the job more
for 3 years
do the job more economically with fewer personnel.
Since September 2009 REHAU runs FlexFrame for SAP with integrated VMware for improved server utilization
15 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Christian Baier, IT Manager SAP Basis,
REHAU AG & Co/Germany
Optimizing Operations
Innovating OptimizingInnovating OptimizingInnovatingApplications
1
OptimizingInfrastructure
2
InnovatingApplications
1
OptimizingInfrastructure
2
Optimizing EnhancingEnhancingOptimizingOperations
3
EnhancingBusiness Intelligence 4
EnhancingBusiness Intelligence 4
16 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Typical Challenges of SAP operations
Too much effort and budget is used or maintaining the current system limiting innovation potential
Providing cost transparency for yourSAP operations
Improving efficiency of SAP operations
Enhancing the quality of service(high availability, DR, backup)
Bottlenecks of staff capacity and skills
Reducing complexity of operations
17 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
How Fujitsu can support you: Managed SAP
Remote Support
Basic administrationP t h i t ll tiPatch installationData backup
Remote Operations
Infrastructure monitoring& administration
Patch managementSAP basic administration& administration
Backup and RecoverySAP basic administration
SAP Hosting
Standardized infrastructure Scalable-performance
Audited security standardsScalable performance
Disaster prevention& recovery
Performance-related invoicing
18 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Managed SAP: Advantages
Reduced costsEconomies of scale (processes, people, equipment)
1
Enhanced reliability24/7 operation with experienced personnel
2
Flexible ServicesIndividual service concept
3
Dynamic resource management
Reduction of risks4Ensured availability of specialistsOptimized and controlled security
Cost transparency costs/flexible paymentMonitoring, resource and service reports"Pay As You Grow" and off balance assetmanagement concept
5
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management concept
SAP Outsourcing at ESCADA
ESCADA's objectives
Reliable operation of all central applicationsand network servicesand network servicesReduction of operating costs and flexible paymentEfficient storage solution
We benefit from the com-prehensive IT services
Fujitsu's services for ESCADA
O ti f SAP li tiprehensive IT services from Fujitsu TDS. In com-parison to a self operated IT there are clear advan-
Operation of SAP-applications (AFS, ERP, Retail, PI, Solution Manager)Operation of the central and peripheral serversincluding disaster recoverytages regarding avail-
ability, flexibility and costs. This is why we have extended our successful
including disaster recoveryVirtualization of IT-applicationsImplementation of storage on demand
extended our successful partnership to a long-term one.
20 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Patrick Braun,CIO, ESCADA SE
Enhancing Business Intelligence
Innovating OptimizingInnovating OptimizingInnovatingApplications
1
OptimizingInfrastructure
2
InnovatingApplications
1
OptimizingInfrastructure
2
Optimizing EnhancingOptimizingOpt gOperations
3
a c gBusiness Intelligence 4
Opt gOperations
3
21 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Challenges of SAP Business Warehouses
Only a few technical experts are ableto build and optimize complex queries
This does not allow knowledge workersin business units to provide ad-hoc analyses
lack of flexibility and speed
Complex queries can require long waiting times
But the line of business needs analyseson short term
22 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
The solution: BWA Infrastructure
Turnkey solution that enables flexible queries from …
… SAP NetWeaver Business Warehouse-SystemsWith t l h t tiWith extremely short response timesAvailable as an extension for existing SAP NetWeaver BW systemsComplete solution with PRIMERGY blade servers, NetApp storage, Network and pre installed softwareNetwork and pre-installed software
Key benefits
Rapid deployment through a pre-installed solutionQuicker response times – by a factor of 10 to 200Quicker response times by a factor of 10 to 200Flexible, intuitive queries through the support of SAP Business Warehouse, Business Objects Explorer and Enterprise SearchSAP certified infrastructure solutionHighly scalable and flexible infrastructure for growing demandsComprehensive service offering for the complete solution
23 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
BWA Infrastructure at Swarovski
The situation
Swarovski uses SAP NetWeaver BW as company-wide information systeminformation system Increase in data volume resulted in a poor performance– a query took several minutes
The BW Accelerator fromThe solution
BWA Infrastructure from FujitsuThe BW Accelerator from Fujitsu meets all of our requirements in termsof computing power,fl ibilit d li bilit
BWA Infrastructure from Fujitsu
The new situationflexibility and reliability.The solution leverages our IT resources and supports our business
The new situation
Compute time for a query was reduced from minutesto secondsHigher user productivity and acceptancesupports our business
processes at thesame time.
Higher user productivity and acceptance
24 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Helmut Krimbacher,CIO, Swarovski
Running SAP with Fujitsu: Advantages
Experience through worldwide 3,000 experts serving 8,000 SAP customersAlmost 40 years partnership with SAPF jit SAP d SAP F jit &Fujitsu runs SAP and SAP runs Fujitsu &
Proven methodolo-gies to innovate your SAP applications
Proven IT infrastru-cture solutions based on industry standardsSAP applications on industry standards
Deliver the operating model fitting you best
Services & solutionsenhancing businessintelligenceintelligence
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Backup
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Roadmap: HANA Infrastructure from FujitsuIn October 2010 SAP announced its cooperation with Fujitsu to co-innovate on SAP's latest in-memory innovation SAP® High-Performance Analytic Appliance (SAP HANA)SAP HANA will be an appliance enabling users to access, model and analyzedata from transactional and analytical applications in real-time
Benefits of the solution
Real real-time reporting on online data
Fujitsu's planned offering
Delivery of a pre-installed, pretested – right information at your fingertipsFast access to full ERP data via standard SAP online reportingBI li t t l d i
and customized infrastructureComprehensive integration services and solution support
BI client tools and access remains unchangedFast implementation
29 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
SAP related customer examples
Public incl. Aero-ub c c e ospace & Defense
Automotive& High Techg
Consumer& Retail
PProcessIndustry
Engineering& Construction
Dr. Pfleger
& Construction
Banking& Insurance
Services
Telco
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& Utility
Fujitsu can support you in many areas
BusinessServices
SAP Business ServicesSAP Business Consulting ServicesSAP NetWeaver Consulting
SAP Business Process Outsourcing
ApplicationServices
SAP Application ServicesSAP Application ManagementSAP Implementation Services
Lifecycle Services
Dynamic Infrastructures
Managed I f t t
Managed SAP IT InfrastructureSAP H ti Infrastructure
Infrastructureas a Service
SAP HostingRemote Operations for SAP IT InfrastructureRemote Support for SAP IT Infrastructure
Infrastructure Solutions
Solutions & Integration ServicesFlexFrame for SAP, BW Accelerator/BOExplorer Infrastructure, Discovery System,SAP All-in-One Fast Start
SystemInspection ServicesIntegration ServicesUpgrade & Migrationpg g
Infrastructure Products & Services
Products, Services & SupportServers/Storage/NetworkService Pack
Service Contract
31 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Service Pack
SAP BI Solutions from Fujitsu
From Data to Business PlanningEnterprise Cockpit
115.45%
Integrated Enterprise PlanningBased on SAP Netweaver BI
105.00%
Enterprise CockpitD li KPI f b i
52.92%
45.00% 1Delivers KPIs for your businessGraphical interpretation of business dataIntuitive navigation71.00%71.00%
78.08%78.08%
95.00%
Integrated Enterprise PlanningProvides consistent data basisfor enterprise planning
100.00% 2
32 Copyright 2010 FUJITSUVISIT 2010 – Fujitsu Forum Europe
Reducing planning time