Cedric T Coco Lowe’s Companies, Inc
SVP, Learning and Organizational Effectiveness
• Rich history that grew from a single hardware store
• Fortune 50 retailer with over 1,700 stores in US, Canada and Mexico
• Over 238,000 employees
• Serve over 15 Million customers a week
Building a Winning Game Plan
The Four Key Elements of Building a Winning Game Plan…
1. Human Capital Business Model
2. Human Capital Strategy
3. Employee Experience
4. Business Plan
Defining our Business Model…
Developing our HC Strategy…
Defining the Employee Experience…
• Content –vs- “Bold and Sassy”
• Begin with “position papers”
• Agree on your audience
• Be stratactical
Learning Maturity Model
Response To
Requests
Strategic Business Partner
Cost Avoidance
(ROI)
time
Who will Lead Us?
1. Employee experience is priority #1
2. Hold the leadership accountable
3. Balance the system: People + Process + Tools
4. Embrace the Diversity of Thought
Will You?
Cedric T Coco [email protected] SVP, Learning and Organizational Effectiveness Lowe’s Companies, Inc