To GUI or not to GUIemail security cloud integration in OX
Dreas van Donselaar, CTO, SpamExperts
Agenda
1. About SpamExperts
2. The problem of spam… and a solution
3. Hostnet case study
4. OX integration possibilities
5. Conclusions
2 | OX Summit 2013: SpamExperts’ Email Security Cloud Integration
About SpamExperts(and myself)
Safety first!– Email security
– HQ Amsterdam
– Process over 1 billion messages/month
Focus on webhosts!
In the cloud or on premises
Integration with OX
3
Archiving
Outbound
Inbound
I don’t have a spam problem!Or is your staff used to it by now…
5
~90% of all email traffic is spam
Spammers are still getting rich (and convicted)!
Many webhosts still use in-house systems (SpamAssassin)
free software
maintenance costs
server resources higher churn
loss of money
Technology may be similar, but we have data!
We live email, resource/performance optimizations
Easy integration with your provisioning and billing
Added-value by offering more options
Why SpamExperts adds valueNot just for you, but also for your SMB clients
6
Automatic feeds
Manual feeds
Data exchanges
• Largest webhost in The Netherlands• Hosting environment
• ~200k domains• Professional email services
• Open‐Xchange Premium• Microsoft Exchange
“…..SpamExperts has fully optimized our e‐mail security. The SpamExperts redundant, scalable and synchronized Local Cloud currently is filtering our inbound‐ and outbound e‐mail traffic, and enabled us to focus on our core business again…..”
Hostnet – SpamExperts customer since 2010
Let me show you!Case study Hostnet
7
Plesk POA
Their goal
– Minimize (implementation) costs, no per-user billing
– Increase customer satisfaction
– Find opportunities to make money
Deployment
– Free filtering for all domains
Problem solvingCase study Hostnet
8
PLESK SE ADDON
NO SPAM
POA SE ADDON
NO SPAM
The solutionCase study Hostnet
9
Helpdesk
Reduced complaints
Improved deliverability
Sysadmin
Eliminated continuous tuning
Abuse control
Servers
Reduced hardware resources
Improved infrastructure
logic
Money
Reduced churn
Upsellfeatures
Upsell moving closer to the client
Start adding value-added products
Future outlook
10
Website upsell
POA upsell
OX upsell
Upselling/provisioning
– Users like to be in their communication environment
– Users dislike to figure out hosting control panels
Choices and flexibility
– GUI (App Suite) versus non-GUI (seamless)
Market trend
What OX is bringing usFocus on end-user instead of technician
11
cPanel OX SE ?
WHMCS OX SE ?
POA OX SE ?
OX GUI integration approach
12
OX seamless integration approach
13
SpamExperts on premise Local Cloud cost:
– Inbound filtering (10k domains): EUR 675Outbound filtering (10k domains): EUR 340Email archiving (500GB storage): EUR 50
Total monthly: EUR 1.065Monthly per domain: EUR 0,11
Upsell:
– Filtering: EUR 4 domain/monthControl panel access: EUR 1 domain/monthArchiving: EUR 1 user/month
Pricing sample10.000 domain webhost
14
Differentiate yourself, add additional services
To GUI or not to GUI?
– The upcoming marketplaces give you choice
– Add value for your clients, in your own style
Cloud power! We’re in 2013.
– External SaaS, Hosted Clouds
– Internal SaaS, Local Clouds
Conclusions