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Getting Started GuideVersion 1.80
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1. Scheduling Meetings Configuring Meeting Details
Advanced Options
Invitation Email, received by the Participants
Invitation Email, sent to the Moderator (scheduler)
2. Entering the Scheduled Meeting Room and Joining the Conference Two ways Moderator enters the meeting room
Two ways Participants enters the meeting room
Joining the conference:
Using Browser Access
Skype from your laptop
Using an H.323 Room System
Chapters
3. Managing the Meeting
Control Panel in Participants tab in Meeting Room Meeting Control Panel Full access for Moderator
Quality Alarms
Meeting Layouts
Screen Share Layouts
4. Personal Meetings Starting a Personal Meeting
Personal vs. Scheduled Meetings
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1. Scheduling Meetings
To watch our training video on Scheduling Meetings, click he
http://bluejeans.com/support/getting-startedhttp://bluejeans.com/support/getting-started7/27/2019 BlueJeans User Guide
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1. First, log into your account, at bluejeans.com/login.
2. Landing in your Meetings Room, click the Schedule Meeting button.
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Scheduling Meetings three easy steps
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3. Enter meeting details and click
to save.
A. Meeting Title (displayed in the waiting-for-meeting-to-begin welcome)
B. Date/TimeC. Repeat Meeting? *
(daily, weekly or monthly)
D. Participant passcode *E. Email invitations *F. Message included with the email *G. Advanced Meeting Options *
(see next page)
*optional
Scheduling Enter DetailsA
B
C
F
D
E
G
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Encrypt Meeting requires each connects to your meeting has en
If they do not have it turned on, th
message telling them encryption
the meeting. (Skype is encrypted
Moderator-less Meeting enableparticipants to meet without th
having to start the meeting:
Meeting begins after first 2
The person scheduling the
moderator controls (mute a
available for use, should th
Scheduling Advanced Options
Click View Configuration to jump to two
other options, located in Room Settings:
Disable Audible Alerts turns off the alerttone when participants arrive or leave
the meeting. Note: you can disable
alerts in the middle of the meeting.
Disable Video Animations disables theactive speakers animated video
thumbnail (not recommended ).
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Thats it! Your scheduled meeting
is now ready to use, at the
scheduled time or anytime earlier.
Click the Meeting Bar to expand
and show meeting details and
edit/cancel options at the bottom:
A. Edit meeting: change meeting
options or invite additional
participants
B. Cancel Meeting: terminate the
meeting reservation entirely. Invited participants
will be sent a meeting canceled email.
C. Share Meeting info: copy and paste to send via
email or IM.
Scheduling Meetings Ready to Use!
A B
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Participants receive an invitation to your meeting,with quick-links and instructions to attend meeting:
Link to enter the Meeting Room, where they canthen choose to join via one of six endpoints
Skype participants quick link
Meeting information for Room System
(IP, ID and participant passcode)
Phone (audio only) dial-in instructions
Tip: Click Direct-dial with my iPhoneto speed dial into the conference.
Quick link for Lync access
Quick link for Browser access
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Email sent to Participants
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Moderator (the person who scheduled themeeting) receives a similar email, with the
following differences:
1. Note not to forward this email, as it
contains the moderators exclusive
passcode, and
2. The passcode displayed is used
exclusively by the moderator to start
the meeting: Meeting will not start until the
moderator enters using this code.
The exception is if the meeting was
scheduled to be moderator-less.
Moderators passcode can also be
found in the Account > Room
Settings section of their online
account.9
Email sent to Moderator
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2. Entering the Scheduled Meeting Rand Joining the Conference
To watch our training video on entering the meeting
room and joining the conference, click here
http://bluejeans.com/support/getting-startedhttp://bluejeans.com/support/getting-started7/27/2019 BlueJeans User Guide
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1. When its time for the meeting to begin, the moderator clicks
on the link in the email invitation that was sent to the Moderator
(contains Moderators unique passcode):
2. Or, the moderator logs into their account and clicksthe scheduled meeting bar, then Start Meeting:
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Moderator can enter the Meeting Room two ways:
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1. Clicks on the link in the email invitation that was sent to the Participant:
2. Or, logs into the meeting room from the Blue Jeans
web site (bluejeans.com), clicking Join A Meetingand entering the Meeting ID (and passcode):
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Participants (invited guests) also can enter two ways:
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Joining the Meeting usingBrowser Access,from your PC or Mac comput
To access the complete Browser User Guide (and training video)
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Browser Access allows desktop users to join a Blue Jeans meeting by
browser. No need to install or log into a client (such as Skype). Please
This feature is in beta. Please send product feedback to [email protected]
DTMF option is not available at this time. HD resolution will be coming in the futu
Mobile device (for iPhone/iPad and Android) application is not available at this tim
Equipment and Network specifications (click here for complete list):
Operating System required:
Vista SP2 and above, Windows7 SP1 and above (Windows)
OS X 10.6 and above (Mac)
Browsers that are supported include:
Mozilla Firefox 4.0 and above
Google Chrome 10.0 and above
Apple Safari 5.0 and above Microsoft Internet Explorer 8 and above
Network specifications:
Minimum bandwidth of 384 Kbps
Firewall ports: Open UDP 5000-5999 and TCP 443 Ports. Outbound t
199.48.152.0/22 and 31.171.208.0/21
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http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008ttY&retURL=/sol/public/solutionbrowser.jsp?search=browser&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008ttY&retURL=/sol/public/solutionbrowser.jsp?search=browser&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=17/27/2019 BlueJeans User Guide
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1. In the meeting room, click the Browser bar to expand, then click Connect.Joining a Meeting using Browser access from your la
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2. A new window will launch. Click
the Download button to install
the Plugin.
Youll only need to perform
these download steps one
time.
The message may appear
different, depending on
which browser you are using.
(Firefox is shown in this
example).
Joining a Meeting using Browser access from your la
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3. Follow the installation steps:
Save the file
Download the installer, if required.
Click Run to start installation Done. Youre in the meeting!
Joining a Meeting using Browser access from your la
Click your name to edit and see QuaClick to see participants
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Browser Controls
Full screen
view (Chrome
only)
Change
Screen
Layout
Preferences:
Choose desktop device
you connect with
Hide Participant
List (on right)
Meeting Details
(Access phone
numbers, Meeting
ID, and more)
Click
show
Mo
clic
ind
Moderators (only) can ac
Click your name to edit, and see Qua
Tip: check to auto-send
audio & video automatic
when joining
Click to see participant s
Device & Quality detail (red
bar indicates quality alert).
Leave Meeting (Moderator exiting
has option to extend meeting for
remaining participants)
Mute Your
Camera
Mute Your
Microphone
Share Your
Screen
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1. Click the share screen icon in the
lower left corner, then
2. Click the orange Share my screen bar
when you are ready
Sharing Content and Presentations from Browser acc
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Joining the Meeting using Skyfrom your PC or Mac compu
To access the complete Skype User Guide (and training video) c
http://bluejeans.com/support/knowledgebase?id=501E00000008sdPhttp://bluejeans.com/support/knowledgebase?id=501E00000008sdP7/27/2019 BlueJeans User Guide
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1. Sign into Skype on your computer.
2. Click the Skype bar in the Blue Jeans
Meeting Connect panel to expand, thenclick the Call button.
Joining a Meeting using Skype from your laptop
1
3. Skype will start ringing,
with call coming from
Blue Jeans. Click the
green Accept button inthe Skype panel to
connect into the Blue
Jeans meeting:
4. Y
a
m
TM
W
d
Un-mute
Skype c
your vide
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1. Click the Skype menu icon,
2. Click "Share Screens," and
3. Click the Start button when you're ready to
share. The screen layout will automaticallychange to a presentation-friendly mode.
4. Message appears, announcing who is sharing
Sharing Content and Presentations from Skype on la
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Click here to visit more info
from our Knowledgebase.
Note: You will not be able toScreens when using Skype
Mobile device (iPhone, iPad
http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008sdy&retURL=/sol/public/solutionbrowser.jsp?search=share&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008sdy&retURL=/sol/public/solutionbrowser.jsp?search=share&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=17/27/2019 BlueJeans User Guide
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Note: from the convenience of your
laptop web interface, you can enableBlue Jeans to connect with Skype on
your Mobile device.
Click the check box, then follow the
provisioning steps to add Blue Jeans
in your Skype contact list.
Skype note: Enabling for Skype Mobile
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Joining the Meeting usingan H.323 Room System
For complete H.323 Room System instructions (and training video)
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1. Click the Room System bar in the
Meeting Connect Panel to expand
the dialing instructions.
2. Per the first instruction, from your
Room System monitor dial the listed
IP address, or bjn.vc
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Joining a Meeting using an H.323 Room System
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2. Enter the displayed
Pairing Code in the
Meeting Room Web field
(using your laptop):
3. Blue Jeans delivers, into your room
system monitor, an input field for
Meeting ID and Passcode, and displays
a pairing code at the bottom:
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4. In the final step, you connect into the
meeting one oftwo different ways:1. Enter Meeting ID and
Passcode (if required).Press # to submit:
- OR -
Joining a Meeting using an H.323 Room System
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Room systems can share by connecting laptops to the system, and enabling screen
sharing from the room system remote control.
Connect your laptop to the room system via VGA/DVI/HDMI interface and enable shaon that end. Blue Jeans will automatically relay the content sharing across to remote
participants.
Sharing Content and Presentations from H.323 Room
27 PolycomandbergifeSize
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3. Managing the Meeting
To watch our training video on Managing your Meeting, click
http://bluejeans.com/support/getting-startedhttp://bluejeans.com/support/getting-started7/27/2019 BlueJeans User Guide
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Participants meet in the Blue Jeans Active
Meeting View window:
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John Smiths view, from his PC (he will not
see his own video in the BJN window).
Participants tab (in online Meeting R
be seen by everyone:
Participants tab in the Meeting Room
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Endpoint Quality
Camera: On/Video Muted
Microphone: On/Mute/Di
Drop participant from meeting
Click to lock the meeting to new participants
Click to end the meeting, and choose to:
Leave, but allow participants to finish, or
Leave, and end the meeting in X minutes, or
Leave, and end the meeting immediately
Indicates participant sharing screen
Click to send meeting invitation email
strong
Star indicates meeting moderato
Meeting Control panel full access for Moderator
Source:Room system Skype Lync Goo
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When Blue Jeans sees very poor network quality , we post a quality alarm indicator, a
problem description, into the Active Meeting View and Meeting Room.
Please note: If you connection/bandwidth is too low, Blue Jeans will only keep your a
open into the conference.
Your video is not being sent due to
low quality
Your video resolution is too low to
receive screen sharing
John Smith is experiencing network
congestion
[Name]s/Your video is not being sent due to low quali
Cannot receive screen sharing due to low video resolu
Skype for iPhone/iPad resolution too low to receive sc
Google Video needs to be configured to support high
to be able to receive screen sharing
[Name]/John Smith is experiencing network congestio
Quality alarms
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Click the layout tab to choose three options:
Active Speaker only is displayed, Active Presence displays all participants, with the
active speaker enlarged at the top (with up to 5thumbnails on bottom), or
Constant Presence Up to 9 participants (most recenttalkers) are displayed equally. Active speaker is
outlined in yellow.
Tip for Moderator: Click the Push button and allparticipants will have the same layout youve
chosen displayed in their Active Meeting View.32
Click the Pinning pin to force a participantto constantly be seen as the main speaker(or main image), regardless whos talking.
Click here for more instructions.
Meeting Layouts
ActiveSpeaker
ActivePresence
ConstantPresence
http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008slx&retURL=/sol/public/solutionbrowser.jsp?search=&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008slx&retURL=/sol/public/solutionbrowser.jsp?search=&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=17/27/2019 BlueJeans User Guide
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When a screen is being shared, the
meeting participants have six views to
choose from:
Presentation PiP (picture in picture) -Presentation centered / presenter in
corner.
Active Speaker PIP - Presenter iscentered, with presentation in corner.
Shared View - Presentation shared at60% and presenter is at 40%.
Presentation View - Only thePresentation is seen.
Active Speaker Only the ActiveSpeaker is displayed.
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Screen Share Layouts
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4. Personal MeetingsInstead of scheduling a meeting, you calso use a Personal Meeting for quicone-time, on-the-fly video conference
Starting a Personal Meeting
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1. Click the Personal
Meeting bar to view ID,
passcode and joining
instructions.
2. Then, click the Start
Meeting button.
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Starting a Personal Meeting
Personal Meeting details c
anyone to join your meetin
website. Your Meeting ID
passcode are all you need
give them access to your
Click to copy meeting instthen send onto participant
Starting a Personal Meeting
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3. John starts the meeting
by clicking one of the
Connect options (the
device hell use to
enter the meeting, such
as Room System, in this
example).
Hell deliver Meeting
login instructions to the
participants via email,
IM or phone.
Tip: click the InviteParticipants bar, enter
the email addresses,
and Blue Jeans will
deliver the invitation.
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Starting a Personal Meeting
Personal vs. Scheduled Meeting
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Differences between Personal and Scheduled meetings outlined be
Forrecurringmeetings, Blue Jeans recommends using a Scheduled
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Personal vs. Scheduled MeetingPersonal vs. Scheduled Meeting
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www.bluejeans.com
To learn more about our service, please visit
bluejeans.com/support