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JuneSpace Management SystemsGateway Accordant 2010
V2.02 – 18th March 2010
Gateway Accordant June2010
Release History:V1.00 10th November 2009 First DraftV1.01 13th November 2009 RevisedV2.00 13th January 2010 Revised for BGM BrandV2.01 10th March 2010 Minor RevisionsV2.01 10th June 2010 Case Study AddedV2.02 18th June 2010 Gateway Logo added
Contents DescriptionSection 1 Executive Summary
Benefits & Options
Functionality
Technology Options
Appendix A Technology Requirements
Case Study
June2010
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Section 1Product Overview
Gateway Accordant June2010Executive Summary
IntroductionBGM provides award winning space management consulting, technology solutions and outsourcing services to companies striving to optimise the efficiency of their office design, space utilisation and space administration functions while reducing costs
Gateway - Accordant BGM have been working with CADM, a leader in developing space management solutions, to develop an all encompassing space management system, Accordant is designed to meet the needs of managing Real Estate and Moves in the current office environment. It provides comprehensive and easy-to-use web tools for Facilities Management that deliver :
• People & Asset Tracking• Moves & Change Management
BGM Group:
The following is a list of services provided by BGM•Strategic Planning•Space Analysis•Outsourcing CAD Services•In House CAD Services•Space Reporting•Application Development•Move Planning•IM & IIM
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• Moves & Change Management • Space Allocation & Recharge • Space Utilisation and Occupancy Reports• Strategic Planning and Trends • Resource Booking (Rooms and Hot Desks) • CAD Scenario Planning & Publishing • Drawing Management & Version Control
Accordant delivers cost savings on move planning an d space management, as well as providing far more accurate and easily accessible data that aids both operations staff and administrators. It also gives Management the da ta and tools to make important strategic decisions regarding Real Estate, which is usually a firm's second largest capital expenditure.
•IM & IIM
Gateway Accordant June2010Benefits & Options
BenefitsGateway Accordant has been designed by people who understand Space and Occupancy Management. Accordant delivers many benefits, including:-
• Scalable system, will work for any organisation, large or small• Competitively priced• Will grow with the organisation to meet requirements• Web based• Rapid deployment• Hosted or in-house rollouts available• Intuitive interface allows for minimum training• Will easily integrate with other enterprise solutions (HR, Finance, IT)
High Cost
Low ROI
Manual Process
Gateway AccordantDelivers High Output and ROI for Low Efforts and Costs
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• Will easily integrate with other enterprise solutions (HR, Finance, IT)• Fully compatible with Microsoft Office and Outlook• Based on leading edge technology• Allows for deployment beyond the drawing office - Managers, Administrators, Project Managers• Will streamline manual processes into logical workflows• Reduces time to deliver projects • Minimises errors that may occur in more manual based processes• Captures costs associated with space utilisation, asset and moves• Excellent reporting capabilities• Full asset management capabilities• Will facilitate continuity planning• Will satisfy compliance requirements• Archiving, so trends can be reported• Full audit trail
Low Output High Output
Value for Money
Low Cost
High ROI
Gateway Accordant June2010Functionality
High Level SummarySample data and process available on the Gateway Accordant application.
Reporting
High level summary reports on the entire Real Estate portfolio instantly available
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High Level Summary
Room Booking
Desk Utilisations
Reports
Gateway Accordant June2010Functionality
Detailed Data & ReportingSample data and process available on the Gateway Accordant WEB application.
Reporting
The system allows the user to view the data from high level summaries down to the most minute detail, in both a data and visual format
The information can be made available to departments through-out the firm that will enable these departments to
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Personnel Locator
Departmental Plan
Layouts
Allocation and Chargeback
enable these departments to increase productivity. Departments that can benefit are:•Human Resources•Mail Room•Building Ops•IT Support•Reception•Catering•Procurement
Gateway Accordant June2010Functionality
Projects and MovesSample data and process available on the Gateway Accordant WEB application.
Move Module:•Visual indication on where personnel will be located•Creates a move by dragging and dropping•Moves can be created from a scanned image. •Easy to make changes•Business Units can be giving access to the system, to plan churn moves.
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Proposed Layouts
Move Packs
Name allocation
to the system, to plan churn moves. This greatly reduces the load on the CAD and Planning team.
Move PacksA detailed move pack can be created in seconds with the following information•Project details and schedule•Service required•Move data•Move instruction and procedures•Floor plans•Move Labels•Costing
Gateway Accordant June2010Functionality
Other FunctionalitySample data and process available on the Gateway Accordant WEB application.
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Desk Booking
Room Booking
Asset Tracking
Trends
Gateway Accordant June2010Technology Options
Software OptionsThe following matrix compares the two options available for delivering a solution. Gateway Accordant can be either fully installed in the client's existing network or hosted externally
Hosted Solution On Client Site
Client Server Not Required Required
Client IT Support Not Required Required
Data Retention In a secure Data Centre In House
CAD Team Anywhere In House
Upgrades Controlled by Developers In conjunction with the client's IT team
On SitePros•Data is totally inside the client's firewall
Cons•Compliance with internal IT process can add effort to the implementation project•Client has to procure the necessary servers•Longer lead times
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A Hosted web solution provides many advantages over current operational models in that it allows for:
• Scalability• Flexibility• Rapid deployment – users can be up and running in a matter of hours• Adaptable• Easy Upgrades• Versatile• Secure• Value on Investment• Continuity Planning
Where data is hosted off site, it is hosted in secure Data Centres, that operate to the latest standards. Physical access to servers is limited to approved Data Centre staff and a log is maintained and available on all personal who access the system. If the client already has an approved hosting company, this can be considered.
Set Up Cost ££ £££
Maintenance Costs £ ££
•Longer lead times•More costly upgrades
Hosted off SitePros•Extremely quick set up times•Accessible Globally•Easier Upgrades
Cons•Client data is held off site.
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Appendix A
Technology Requirements
Gateway Accordant June2010Appendix A - Technology Requirements
System ArchitectureMost features can be deployed via a standard browser connected to a suitably configured web server. At the heart the installation is the CADM database storing the central Real Estate Data. Connections to this can also be made from CADM’s Windows applications (Estate Manager, Planner, Relocator etc) and from AutoCAD client machines. Other key sources of data (e.g. personnel, cost centres, asset data) can be linked to the CADM database via a number of different methods – depending on requirements for speed, security, complexity etc.
Minimum System RequirementsThe following is the Minimum system requirements
WEB ServerBrowser Client
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The following is the Minimum system requirements
Item Supports Software Requirement
Server O/S Server Instances Windows 2000 Server / Linux
Web server Browser client users for all online Modules.MS IIS 5 / Apache 2PHP 5 (incl GD 2)
CADM Database All applicationsMSSQL 2000 / Sybase ASE 12 / MySQL 5 / Oracle 11g
Client Database External client data ODBC Compliant
Browser client'sOnline access to viewing, booking, Moves and Space Management IE 6 / Firefox 2 / Java 1.7
Windows client'sDesktop access to back office data for CRE/FM staff only Windows XP
CAD client's Integration of CAD drawings to system AutoCAD 2007
Accordant Server
Client Database
(Optional)
Windows Client
CAD Client
Gateway Accordant June2010Appendix B – Case Study
Drawing ReviewFor a major finical institution we rolled our a integrated CAFM (Similar to Accordant) system that delivered against the original brief.�Time spent on global reporting has been reduced from 20 days of effort a month, to 2 days a month�Names 2 Desk allows the Business Units to maintain their data locally without the need for CAD staff to maintain the location ofpersonnel�The average time to plan churn moves now takes one minute compared to 10 minutes previously�Publishing Plans on the internet has resulted in a 50% reduction in print costs�Building Information has reduced the requests for data to the space management team�Costs to the client have reduced by more than 20% (allowing for a dramatic increase in value added services)�Costs to the client have reduced by more than 20% (allowing for a dramatic increase in value added services)�More importantly they have quality of data at their fingertips