Copyright © 2010 Callbox. All rights reserved.
Copyright © 2010 Callbox. All rights reserved.
GLOBAL MARKET ACCESS
CALLBOX SALES AND MARKETING SOLUTIONS
for small to medium-sized and large enterprisesthrough
Direct Marketing Web Marketing
Database Services Sales Force Management
Copyright © 2010 Callbox. All rights reserved.
AWARDS & ACCREDITATION
Top Outsourcer Awards (Contact Center World)
• Top Outsourcer of the Year
• 1st in Percentage Growth of Sales Revenue
• 2nd in Number of Business-to-Business Agents
Copyright © 2010 Callbox. All rights reserved.
Search Engine Optimization (SEO)Web Design
Appointment Setting / Lead GenerationEvent TelemarketingDatabase ProfilingTelephone Survey
CREATE sales opportunitiesWith
TELEMARKETING
Our Services
CAPTURE more leads onlineWith
WEB MARKETING
Targeted Call lists(Over 20 Million Decision Makers)
CONTACT decision makersWith
SALES LISTS
Copyright © 2010 Callbox. All rights reserved.
The Callbox DatawarehouseProfiled by SIC Category
AGRICULTURE, FORESTRY AND FISHING
MINING
CONSTRUCTION
MANUFACTURING
TRANSPORTATION, COMMUNICATIONS,
ELECTRIC, GAS AND SANITARY SERVICES
WHOLESALE TRADE
RETAIL TRADE
FINANCE, INSURANCE, AND REAL ESTATE
SERVICES
PUBLIC ADMINISTRATION
NOT ELSWHERE CLASSIFIED
3.39%
3.15%
7.93%
6.07%
6.31%
9.14%
18.95%
11.43%
28.34%
3.27%
2.01%Over 20 Million Records
Copyright © 2010 Callbox. All rights reserved.
Industries We Serve
Software Products
IT Products & Services
Advertising Services
Promotional Products
Telecommunications
Financial Services
Merchant Services
Commercial Cleaning
Tax and Accounting
Consulting & Training
Medical Products & Services
Copyright © 2010 Callbox. All rights reserved.
Over 45,000 companies served around the world
Major Clients
Copyright © 2010 Callbox. All rights reserved.
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Click box to play video.
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• Real time reporting
• Private log-ins for each sales professional
• Event calendar
• Searchable contact history
• Managers can drill down to view any sales
professional dashboard and regional real time
campaign results
• Flexible results for both sales force and managers
• Export your data at any time for local integration
Copyright © 2010 Callbox. All rights reserved.
Home
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Calendar
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Reports
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Reports
Copyright © 2010 Callbox. All rights reserved.
THE LEAD GENERATION CAMPAIGN
Copyright © 2010 Callbox. All rights reserved.
The Lead Generation Campaign
Kick-Off MeetingWithin a Week of Award
Call Script Development
1-2 Days from Kick-off Meeting
Product Training3 to 5 days from Script
Approval
Release of Database
3 Days from Kick-Off
Start ofCalling Campaign1 to 2 Days of Database
Approval
Weekly CampaignReporting
Analysis of Call Results, Campaign
Status Meeting. Script and List Check
End-of-Month Campaign Summary
Reporting3 Days from Campaign End Date
Notice ofAward of Contract
Calling can begin within 2 weeks.
Account ManagerData SpecialistQA AnalystPrimary AgentBackup Agent
Copyright © 2010 Callbox. All rights reserved.
Lead Identification / Appointment SettingAgent reviews Client's
calendar prior to setting appointments.
The Call Campaign
Flow
Lead QualificationQuality Analyst listens to call recording – tag as Appt/Lead
OR Returned to Agent.
Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.
START of Call Campaign
Send to Quality AnalystAgent tags success calls as
“For Lead Qualification" in the PipelineCRM.
Lead RegistrationLeads/appointments
approved by the QA appear in the PipelineCRM and on the
Client’s calendar.
Email Delivery/Web Pick-upPipelineCRM sends notification
email to the Client. Client follows email link to view qualified leads
and appointments scheduled.
160 calls/day1-2 appts/day3000 contacts/mo
Copyright © 2010 Callbox. All rights reserved.
Contact UsUSA +1
888.810.7464UK +44
203.002.5986Australia +61
2.9037.2248New Zealand +64 9.9143122Singapore +65 6248.5023Malaysia +60
3.4264.6400Hong Kong +852 3175.0985
[email protected]@callboxinc.com
www.CallboxInc.com