© Plantronics Inc.
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AGENDA
— Plantronics and the Public Sector
• The Plantronics Public Sector
• Why Plantronics is Focused on Public Sector
• Plantronics Strengths in the Public Sector
• Government Solutions
• Healthcare Solutions
• Public Safety, ATC, Dispatch Solutions
• Education Solutions
• Prime Contractor and DOD Solutions
• Resources
- Unified Communications The Top UC Players The Evolving Role of the Headset
Spring/Summer UC Line Up
© Plantronics Inc.
Plantronics Confidential
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THE PLANTRONICS PUBLIC SECTOR
Federal Government• GSA “Contract” and “Open Market” Sales• Prime Contractors to the Federal Government
— State, Local, Country Government• Prime Contractors to any of the above• Public Safety
— Education Markets• Kindergarten thru College/University (K-16)• College Campus Resellers, Book and Computer Stores
— Health Care• Public and Private Sector
— Not-for-Profit Organizations, Associations
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Plantronics Confidential
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WHY PLANTRONICS IS FOCUSED ON PUBLIC SECTOR
— Part of our Heritage and Success
— We have earned a solid ‘Credibility’
— If it’s Mission Critical, it’s Plantronics
— A very Large and Growing Segment
— Generally well Funded, high Spending
— Receives less Focus than Private Sector
— Excellent PLT Reputation
— Many PLT Products ‘Fit’ Very Well
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Plantronics Confidential
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PLANTRONICS STRENGTHS IN PUBLIC SECTOR
— Strengths and Capabilities• A member of Tech Data TechEDG
• High Quality, Reliability and Service
• Products match well with many PS Apps
• Dedication and Consistency to Gov Sector
• ‘Customization’ via Special Products
• GSA Contract holder for many years
• Dedicated PLT Public Sector Sales Team
• Large Field Sales Org – and Support
• An American Company
• A proven heritage (FAA, NASA, DOD)
• An understanding of UC and other technologies that enhance productivity with Public Sector Customers
© Plantronics Inc.
Plantronics Confidential
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GOVERNMENT SOLUTIONS
— The Government uses most of the same Plantronics Products used in Private Sector
— ‘Benefits’ leading to a sale are similar:• Reliability, Sound Quality and Service/Support• Productivity – ‘Doing more with less’
— Many solutions for Phone, PC & Mobile• Office wireless – Phone or Phone/PC multimedia• Office wireless – Mobile phone/PC multimedia• Corded solutions for the Desk Phone and PC/UC• Mobile Bluetooth for personnel in the ‘Field’• Solutions for Teleworkers (fast growing segment)
— Remember: Where security is an issue, Plantronics corded headsets and PTT handsets provide the Ultimate for Secured Communications
— One of the biggest Fed opportunities is with Plantronics ‘Specials Products’ in DOD
• More in a bit on ‘Special Products’
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Plantronics Confidential
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HEALTHCARE SOLUTIONS
— Fastest Growing Public Sector Segment• Corded and Wireless Telephone Headsets• .Audio line for CBT and PC based applications
— EMR (Electronic Medical Records) Initiatives• Corded/Wireless solutions for VR, Speech-to-Text
– PDA’s, Recording Devices, Computer Based
— Bluetooth Wireless for Traditional Mobile Phones— Other HC Specific Applications
• Savi Office, Multi Shift Use at Nursing Stations• Each user: Separate Wireless Headset, Charging Base
— Plantronics Healthcare Brochure• Can be custom imprinted with Reseller/Dealer Name• A copy included in our Info Packet
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Plantronics Confidential
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PUBLIC SAFETY, ATC AND DISPATCH SOLUTIONS
— Plantronics is a recognized World Leader with Mission Critical products for 911, Aviation, ATC, Emergency Dispatch and First Responder deployment
— Plantronics ‘heritage’ is heavily based in Aviation, Space Exploration and E-911
• Plantronics founded by two airline pilots in 1961• Neil Armstrong’s 1969 moonwalk words via a Plantronics Headset• The SHS1890 is the PTT Adapter of ‘choice’ for Dispatch• The CA12CD Wireless PTT Adapter has ‘cut the cable’• Plantronics wide line of Aviation Headsets for Pilots
— A close association with NASA since the Mercury Flights— Plantronics holds a Multi-Year Sole Source/requirements Contract
with the FAA, Department of Transportation— Plantronics is a Member of NENA and APCO
© Plantronics Inc.
Plantronics Confidential
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EDUCATION SOLUTIONS – K-12 AND HIGHER ED
— Admin, Classroom/Lab and Dorm• Administration and Office
– Traditional Corded and Wireless
• Language Labs, CBT Center– .Audio USB/Sound Card, Digital/Analog
– Wireless for PODCasting, Classroom
• Computer, Dorm and Student Entertainment– Music, Gaming, Online Chat/Telephony
— Campus Computer/Bookstore• Opportunities for Reselling many Models
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Plantronics Confidential
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PRIME CONTRACTOR AND DOD SOLUTIONS
— Plantronics Special Products Group• Custom Engineering/Design within Plantronics• Based in PLT HQ Santa Cruz, California• 9,000 Custom Solution Headsets• Adaption and Modification to specific customer needs
for feature, function and capability
— Products sold into all Branches of the Military and are Available to All PLT Distributors and Channel Partners
— Contact Plantronics Public Sector Sales for details on how to engage the Special Products Group
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Plantronics Confidential
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— UC solutions integrate multiple enterprise communication methods onto one platform and add functionality to existing communication technology investments
— The benefits of unified communications are clear: • Enhanced business processes• More effective collaboration• Clearer communication• Enhanced productivity• Improved efficiencies• Cost savings
UNIFIED COMMUNICATIONS
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Plantronics Confidential
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ON THE DESK
— ALL HAVE DESKPHONE Solutions:— AVAYA & CISCO & MICROSOFT
— IBM works with all the major phone vendors
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Plantronics Confidential
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ON THE MOBILE DEVICE
— ALL 4 AGAIN
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Plantronics Confidential
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THE EVOLVING ROLE OF THE HEADSET
DeskphoneMuch like existing desk phone
Provides similar or enhanced functionality…
Headset Role: An accessory
PC-based UC Apps(SoftPhone, Web Conferencing, UC)
Headset Role : Core solution element
Mobile / SmartphoneA core business tool, and now much more than for phone calls.
Headset Role : Increasing must have
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Plantronics Confidential
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PLANTRONICS – MULTIPLE SOLUTIONS FOR UC VOICE
WIRELESS CORDED TELEPHONES SPEAKERPHONES
© Plantronics Inc.
Plantronics Confidential
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UC PORTFOLIO SPRING 2010
Blackwire 600 Series
Blackwire 200 Series
Blackwire 420
Savi Office WO
Calisto 540
Calisto 210Voyager PRO UC
Calisto 420
© Plantronics Inc.
Plantronics Confidential
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RESOURCES
— Plantronics PS Team
— Training Modules
— Channel Presentations
— Public Sector Channel Program
— Joint PS Customer Calls
— PS related Trade Shows
— www.plantronics.com/gov
— www.gsaweblink.com/pin
— Come see many of our products and pick up an informational packet at the Table Top Event this week!