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Behavior of Staff using lntranet for the CAT Teleeom Public Company
Limited: a Case on the Staff Working at the Headquarter
Cholanart Intaragumhaeng
I Fg;y 1 A Term Paper Submitted in Partial Fulfillment of the Requirements
for the Degree of Master of Science
Department of Telecommunication Management
Graduate School, Dhurakij Pundit University
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Term Paper ~ i t l e Behavior of Staff using Intranet for the CAT Telecom Public Company
Limited: a Case on the Staff Working at the Headquarter
Author Cholanart Intaragumhaeng
Term Paper Advisor Gp. Cap. Dr. Weerachai Chaokamnerd
Department Telecommunication Management
Academic Year 2007
ABSTRACT
The objective of this research was to study (1) to know behavior of staff using
Intranet in work (2) to find out about their environmental factor regarding the use of Intranet in
work (3) to identify the problems, obstacle to the use of Intranet in work and to seek the opinion
of the staffs of The CA'T Telecom Public Company Limited on htranet. The populations were
collected horn 346 staffs at the headquarters of The CAT Telecom Public Company Limited.
Questionnaires were used to collect the data. Statistical techniques used for data analysis were
percentage, mean, standard deviation, one way ANOVA and T-test by SPSS Program.
Results of the study are as follow:
1. Staffs with different age, education and work experience are different in using the Intranet.
There is no significant difference in term of the lntranet use among staffs with different gender
and job classification.
2. The satisfaction of service and hardware system is different in using the Intranet.
3, Every individual sampled claimed to use the Intranet. Most of the staffs were willing to use
Intranet in their work at a moderate level. The objective of using the Intranet for receives the
news in organization at a high level. The select of service is searching such as regulations and
announcements at a high level. Most of the samples use it once a day more than sixty minutes.
Timely updates of information and an insufficient number of computers were the
problems most frequently voiced. Jlerefore, the recommendations arising from this research are
that the information on the Intranet should be comprehensive, complete, modern, and up-to-date;
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at the same time it should support the development of knowledge and bring about effective
innovations for the organization in consonance with current: principles of knowledge
management. DPU
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Frezel, Carroll. W. and John, C. (2004). Management of Information Technology
(4 th ed.). C annada.
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