Learning the Keys to Communicating Effectively

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7 C’s of Effective Communication

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Nonverbal Communication

Discussion: ● What are examples of non-

verbal cues that you use to let someone know you are listening?

● What are examples of nonverbal cues that let you know someone is not listening?

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Active Listening

Active Listening Tips:

• Note-taking

• Non-verbal cues

• Asking relevant questions

• Repeating what other person says to verify you understood

• Other ideas?

Can you be an effective communicator without being a good listener?

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Other Aspects of Communication

Teamwork: Relies on effective communication through keeping an open mind, active listening, and clear understand of goals.

Identity: Who you are impacts how you communicate and how others communicate with you.

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