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Computing in aLocal AuthoritySiemens Business Services
In Partnership WithCoventry City Council
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Computing at Coventry
History of Computing
Review of Current Situation- Hardware- Software- Performance
Our Future - As a Business
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History of Computing at Coventry Mainframes
1928 Card Processing Equipment1952 IBM Punched Card Equipment1965 LEO III1971 ICL System 4-721980 IBM 30321984 IBM 30331986 IBM 30831988 IBM 3090 150S1989 IBM 3090 170S1990 IBM 3090 180S1991 IBM ES9000/5001995 Begin Migration to UNIX1997 First UNIX System Goes LiveNovember 2001 Migration to UNIX Finally Complete
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Hardware at CoventryMainframe Installation
Computer Room Remote Network
IBMES9000/500
Printers
3 Lasers1 Line Printer
Disks
198 GBytes
Tapes
LAN35+
900Devices
Printers
500 Laser500 Dot Matrix
VDUs300 +
PCs
800 +
CentralSwitching
LAN
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Distributed ComputingAt Coventry
City Development DirectorateApollo Graphical Workstations - Highway Design
IBM System 36 - Stock Control2 x Ferranti 700 Minis - TrafficICL Vienna AOC - AdmanICL Vienna SRC - PUSWAApollo Systems - CAD
Housing and Environmental ServicesICL DRS 500 - Complaints Monitoring
Bull DPX/20 Mini - Integrated Housing Management
Leisure ServicesSun SPARC 20 Mini x 2
Sun SPARC 5 Mini
City TreasurersMcDonnell Douglas Series 19 - Rates, Debtors, Insurance
Building Services and Cleaning2 x Thorn EMI Televideo PC Network
Magistrates CourtBurroughs B1950 - Courts Admin
- Library Systems
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Computing in a Local Authority
Hardware at Coventry
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Computing in a Local AuthorityHardware at Coventry
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Computing in a Local AuthorityHardware at Coventry
SD
Catalyst 3500SERIES XL
PWR
CISCO Y STE M SS
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SDSERIESCatalyst 35 00 XL
PWR
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Coventry City Council Network Design
BroadgateHouse SD
SCISCO YSTEMS
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Council House
Civic Cetre 1,2,3
Civic Centre 4
ChristchurchHouse
Mandela Hse
City Graphics
Manor Hse
N.U.S Carparks
SDSERIESCatalyst 35 00 XL
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SDSERIESCatalyst 3500 XL
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Casseldon Hse
Central Library
Motor Museum
Canal BasinH.A.G.M
Sports Centre
N.U.S Housing
SDSERIESCatalyst 35 00 XL
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SDSERIESCatalyst 35 00 XL
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5 x 48, 3 x 24Port
8 x 48 Port
7 x 48, 5 x 24Port
10 x 48, 5 x 24Port
13 x 48, 5 x 24Port
2 x 24, 2 x 48Port
1 x 24 Port
1 x 24 Port
1 x 24 Port
1 x 24 Port2 x 24 Port
1 x 24 Port
1 x 24 Port
1 x 24 Port
1 x 24 Port
Fibre Cable
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Computing in a Local Authority
Major Distributed Systems at CoventryCity Development Directorate
Highway DesignTraffic ControlPUSWA
Housing & Environmental ServicesComplaints MonitoringIntegrated Housing Management
Leisure ServicesLibrary Systems
City TreasurersFinancial Info SystemAccounts PayableSundry DebtorsPayrollLocal Tax
Contract ServicesStoresJob Scheduling & Control
Magistrates CourtsCourts Admin
Social ServicesCase Records
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Computing at CoventryStandard & Other Packages 1
Package Name Users Package Name Users1st Press 1 DOS LAN Requester 10Access 2 1 DOS Versions 3 - 6.22 289Accutype 1 Dr Halo 1ACT 7 Dr Solomons Anti Virus Kit 1Address Book Plus 2 DrawPerfect 11Aldis 5 Easi-Track 1Aldus PhotoStyler SE V2.0 1 EasyFlow 1Alpha IV 4 Eazilink IAmipro 35 ETS ledgers 1Angoss 2.52 1 Excel 5.0 1Ansel 1 Extra for DOS 48Approach 10 FASTAPE 2Aqua Database 4 FastBack 2.1 5Arami 5 3 File Shuttle Express 77Arcsolo 2 First Choice 80ARMS 20 Flow 1AsEasyAs 2 FlowCharter 3.0 4Attachmate 33 Fontware 1AutoCAD 14 FoxPro 36Automenu 11 FreeLance for Windows 2.0 3
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Computing at CoventryStandard and Other Packages 2
Package Name Users Package Name UsersAutoroutes 4 GEM 5AutoSchedule+ V3. I I Geosite 1Baler 123 Compiler 1 Guard 102Banner I Harvard Graphics 113Beam 1 HT Design 1Borland C++ 3.5 1 ICBL 2CASCADE 70 Introduction to DOS Traininq 1Cash Counting 1 Introduction to PC Training 1CCMail 161 Irma 4Ceale Database 1 Irmalan Mainframe Gateway 1Checkit 3 ISR VAlidation 1Company Ladder 1.01 3 Labels 4Compuserve 4 LAN Auditor 1COPPT 4 LAN Manager 90Corel Draw 7 LaserForms 6DataEase 1 Leawards (UNIX) 10DataFlex 3 LetterPerfect 4Dbase 16 Level 5 for Windows 3.0 1Delta 5 6 Lotus 123 585
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Computing at CoventryStandard and Other Packages 3
Package Name UsersPackage Name UsersDesign 1Lotus Agenda 2DeskviewX 6Lotus Approach 2.1 11DisplayWrite 118Lotus Impress 1DLE Database 1Lotus Magellan 1DLE IS 1Lotus Organsiaer 12MAPINFO 3 QEMM12Menugen 2Quadram 1MicroRate 5Quick Scheduler 3Microsoft Devnet 1.0 1Qumic 1Microsoft MAil 2Q&A 12Microsoft Mouse Intellipoint 9.1 10Rapid File 67Microsoft Technet 1.0 1Recall + 5Mirror 1Recourier 1MOSS 5RSS 200MR Engineer 1SAGE 4MRSS 1SASPAC 2MS Access 2ScreenCam 2.0 1MS Excel 5SDMS 4MS Office 24SideKick 4MS Project 1Sketch 3
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Computing at CoventryStandard and Other Packages 4
Package Name UsersPackage Name UsersMS Word 115Smart 226MS Works 3Smartscan 1Network Management Utilities 1SmartSuite 44News 3Smartware II 234Norton Utilities 14Soft Solutions Document Management 18Novell Software (Unknown) 266SoScript 1Numerous Alpha 4 D8s 20SPSS 9ObjectVision 2.0 1Success Business Planner 1OCR 2SuperHeat 1OmniPage Professional OCR 5.02 1Sytos 1Orqanizer 21Tariff 08 1OS/2 Ian Server Advanced 4.0 1TC3DTC 1OS/2 Warp Client 1Tetra 1Page Plus 45Time works 1Paintbrush 1Timeware 1Paintshow vl.1 1Toolkit 1Panascan 2Transpud 1Paradox for DOS 3.5 1Turbo CAD 1Paradox for Windows 1.0 1Turbo Pascal V6 1
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Computing at CoventryStandard and Other Packages 5
Package Name Users Package Name UsersPassport 3270 16 Type Plus 22PC Anywhere 7 Typing Tutor 3PCF1 1 Uninstaller 2.0 1PCPower 4 Unix 5.4 1PC/FOCUS 12 VBVBX for Visual Basic 5.0 1Pilot LightShip 4.1 2 Ventura 29PM4 1 Virus Checker 2PowerPoint 1 Visual Basic 5PowerProject 2 West Orchards 1PPLite 1 Win Images 1Presentation 3 Windows 325Printcache 1 WinFax Pro 1Printmaster 1 WordCraft 450Pro Steel 1 WordPerfect 404
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Distributed Small Systems
Abandoned VehiclesOffice AccommodationAKISBlind RegisterBuilding DesignQuantity Surveyors ChargingChild ProtectionCommunity Care ActionComplaints/EnquiriesCST SystemDISBASEFootway CrossingFree School MealsFuel ManagementGALPASGISHEVACOMPHyperCardICE AlertIEE16
Stores PurchasingInterpreting AsianLanguagesInventoryInvoicesEstimating SystemKitchen Repairs SystemMacWriteMIMMSNHEROrange BadgePeople LinkProject PlanningPost MonitoringPotterton Heat LossPower ProjectProbasePSPICEPublic ConveniencesQuality
Refuse Collection RoundsReviewing OfficersRTIKSCARsSchool AdmissionsSchool MealsSite ClearanceSONATASpecial NeedsEnergy ManagementStock ControlStreet CleansingStreet InventorySymologyTechnical Index LibraryTime RecordingTrace (Fleet Management)Transport (Mobile Meals)Works Orders
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Computing at CoventryThe Changing Workload
Mainframe as at 1995 Migrated Systems
Accounts PayableFinancial ManagementCouncil TaxPoll TaxHousing BenefitsNational Non-Domestic RatesAllocations & LettingsHousing RentsIntegrated Payroll & PersonnelStill to be Completed
Social Services Case RecordsJob Costing & ControlContract Management System
New Financial Management Package from Oracle - UNIX Platform +Oracle Database
New Housing System on Bull Platform
New Local Taxation Package from Sanderson PSS - UNIX Platform +Unidata Databases
New Personnel & Payroll Systems from Midland Computing - Unix Platform + Oracle Databases
Swift - a new system from Freight Computer Services - UNIX Platform + Oracle Database
Servitor - a new system from Freight Computer Services -UNIX Platform + Oracle DatabasesA new CMS from Southbank Systems - UNIX Platform + Oracle Database
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Volumes of Computing
84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99
0
5
10
15
20
25
30M
illions
CR
Us
84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99
Actual Mainframe
Predicted Mainframe
Actual UNIX
Predicted UNIX
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Growth at Coventry
0
20
40
60
80
100
120
140
160
84 85 86 87 88
Com
pound G
row
th R
ate
M/frame Terminals
Personal Computers
M/frame Power
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Growth at Coventry
0
50
100
150
200
250
300
350
400
450
500
84 85 86 87 88
Com
pound G
row
th R
ate
M/frame Terminals
Personal Computers
M/frame Power
M/frame Software
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Speed of System Development
0
100
200
300
400
500
600
Area 1 Area 2 Area 3 Area4
Funct
ion P
oin
ts p
er
Man H
our
Pre 1985
Post 1985
Area 1 - COBOL OnlyArea 2 - COBOL/Data BaseArea 3 - FOCUSArea 4 - Total All Areas
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Computing at CoventryBIS’s Ability to Compete Through 4GLs
Major Successes CompetitorPoll Tax IBM, McDonnell Douglas
Bluebird Software
Council Tax Opposition Didn’t Bid
Care in the Community Local Software HousesCommitment Monitoring
Integrated Payroll Bureau Servicese.g. Nat West Bank
Housing Management Major Bureaux
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Central Computing at Coventry City CouncilWhat do we Spend Our Money On?
Capital Financing30%
Software8%
Supplies10%
Maintenance2%
Employees42%
Central Services8%
Total Expenditure 1995/96 = £5.7 million
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Central Computing at Coventry City CouncilWhere do we Spend the Money
Mainframe Operation47%
Consultancy4%
Maintenance8%
Telephones15%
Development21%
Network Operation5%
Total Expenditure 1995/96 = £5.7 million
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Central Computing at Coventry City CouncilWhere Does the Money Come From?
23%
City Development6%
Education12%City Secretary
4%Social Services
13%
City Treasurer30%
Others7%
Contract Services5%
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Development of an IT Strategy at Coventry
Client-Side Contractor
Business &Information
Services
InformationSteeringGroup
Departments
Senior Management TeamInformation Systems Units
Chief Officers &Members
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Computing at Coventry
B&IS
City Development City
Treasurer
Education
SocialService
s
Housing
ContractServices
City Secretary
ChiefExecutive
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Computing at Coventry
B &IS
£5.7 M
IT
IT
IT
IT
IT IT
IT
IT
City Development City
Treasurer
Education
SocialService
s
Housing
ContractServices
City Secretary
ChiefExecutive
Total Expenditure £9.4 Million
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Computing at Coventry
B&IS
CityDevelopment City
Treasurer
Education
SocialService
s
Housing
ContractServices
City Secretary
ChiefExecutive
IT
IT
IT
IT
IT
IT
IT
IT
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Computing at CoventrySelecting a Partner
Early in 1996:-Adverts announce intent to form Joint Venture Partnership
Friday 26th April: Showcase Event in St. Mary’s Hall:-78 Interested Companies Attend68 Questionnaires Issued
13 th May:-18 Companies returned their Questionnaire
7th July:-Invitations to Tender issued to 8 Major Companies
28th August:-5 Potential Partners Respond
September - OctoberPresentations from 5 Companies ConsideredAnd 5 reduced to 4 . . . Then 4 reduced to 3
November:-Our Partner was Chosen - Siemens Business ServicesFebruary 1st 1997The Contract was signed and the Partnership began with 138 people moving to the new Company
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Computing at CoventrySiemens Business Services
Contracts Won by SBS since being formed in 1996UKPA - UK Passport Agency - 10 year contract to streamline processing of Passport Applications with Digital Facial ImagingIND - Immigration & National Directorate - 7 year contract with workflow and document management systems, streamlining asylum cases.Welsh Office - a project to supply 1700 staff in Wales and Whitehall with a fully automated office environment.Coventry City Council - IT and Management Consultancy Outsourcing - a unique Joint Venture forming SBSCContinental Tyres - 7 year contract to standardise retail and back-office systems in 2000 European distribution depots.Nationwide Building Society - providing greater flow of information to 8 million customers.National Savings - over 4500 people transferred to SBS in 7 year Outsourcing Deal. National Savings Administration to be streamlined and made more attractive to investors. New jobs to be found for 1500 people.Vehicle Inspectorate MOT System - system to control the testing of all vehicles in the UK and the issuing of Test Certificates. This system is being developed in Coventry.
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Computing at CoventryWhy Out-Source?
Cost ReductionsFixed to Variable CostsProtects JobsResponds to the Need for ChangeAccess to SkillsCCT
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Computing at CoventryThe Pressures for Change
The IS/IT Service
£££’s
Service Quality New Business Needs
CompulsoryCompetitiveTendering (CCT)
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Value Through the Power of Siemens
TelecommunicationSystems
Medical Systems
DefenceSystems
EnergySystems
Industrial &BuildingSystems
InformationSystems
NetworkSystems
TrafficManagement
Systems
TransportationSystems
SiemensBusinessServices