WORKPLACE CONFLICT MANAGEMENT STRATEGIES AND PERFORMANCE OF TELECOMMUNICATION INDUSTRY IN KENYA BEATRICE KAGWIRIA D53/CTY/OL/30894/2015 A RESEARCH PROJECT SUBMITTED TO THE SCHOOL OF BUSINESS IN PARTIAL FULFILLMENT FOR THE AWARD OF DEGREE IN MASTER OF BUSINESS ADMINISTRATION (HUMAN RESOURCE MANAGEMENT) OF KENYATTA UNIVERSITY MAY, 2019
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