Wilson chemical guyot-thibert-kocupyr

1

Wilson Chemicals

Thibert Antoine Guyot Jules Kocupyr Vincent 13/02/2014

2

Overview

3

Wilson Chemicals situationin winter 1984

Gerald Howard President

Ian ThomasDirector West African

George Teele Vice President International Division

Joseph OkonoSubsidiary President in Ghana

London

London

London

Ghana

4

5

Joseph Okono

Ghanian He knows the culture of the country

Oxford student He knows the occidental culture tooWell liked by employees and clients alike

Really good results

He hires a lot of Ghanians

An increase of 10% by year

6

DIALOGUE

Situation:

Dialogue between Thomas, Howard and Teele in London.

Main informations:

-Thomas wants to fire Okono « What we have here is a clear case of dishonesty. »

-Howard is more interested « in the end than in the means ». « Business is done differently from place to place. »

-Teele wants an explication from Okono « I really can't see firing him without at least getting an explanation. »

7

Exhibit 1: Cover letter from Sylvia Appleby to Thomas

Sylvia Appebly:-She’s an accountant -Accompanying Her Financial Report to Ian Thomas

Results of the report:- Afraid by what she saw

« Some of the errors were procedural; others, I'm afraid, were more serious. »

- Confirm that approximately £50,000 was spent for « intencives » « There did not seem to be any attempt to cover this

expense »

Not the first time that happened, but before it was hidden «  In the past these “incentives” had been written off as sales promotion costs. »

8

Exhibit 2: Letter from Okono to Gerald Howard

He defends himself:Exact amount of incentives is £47,000 – Less than £50,000

He explains the Ghana’s bad situation:« Last year was a year of drought. Food production dropped. »

He is concerned about the Rawlings anti-business stand « this stance could really imperil Wilson »

He sees himself as being essential

« Wilson will not fail in Ghana as long as I am allowed to direct the subsidiary's policies as I see fit.  »

9

Exhibit 3: Gross sales

Gross SalesWilson Chemicals (Ghana) Ltd

0

2

4

6

8

10

12

14

16

18

20

1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983

Mil

lio

ns o

f P

ou

nd

s S

terl

ing

10

Main informations:

Several persons in Ghana have been arrested because

of corruption problems

Exhibit 4: Rawlings govermnent crackdown on corruption

11

COMMUNICATION

STRENGTHS WEAKNESSES

- Communication between Okono and his head office

- No communication between Thomas and Okono

-Okono has good relations with his employees

-Good relations with the government

12

INTERCULTURAL DIFFERENCIES

-Okono knows both cultures thanks to his studies

-Teele and Howard don’t know Ghana culture

-Ian is director of the West African divison but he doesn’t seem to know this culture better

STRENGTHS WEAKNESSES

13

MANAGEMENT

-Okono is good at work.

- He hires people from his country

- His employees and his customers like him.

-The west african division director is english.

STRENGTHS WEAKNESSES

14

ETHICS

STRENGTHS WEAKNESSES

-Using corruption to increase or maintain business

-the new government is committed to fight corruption

-Harmful for the image of the company

-No anti corruption law in England

15

The main problem is an ethical problem .

Is it good or bad to use corruption to do business ?

Statement of problems

16

Do nothing

Option 1 :

STRENGTHS WEAKNESSES

-Corruption stays

-Problems with government could happen

-Nobody looses his job

-Business stays good

17

Keep Okono but forbid corruption

Option 2 :

STRENGTHS WEAKNESSES

-Profits may decrease

-This could be unappreciated by some people

-Employees and clients continue to like their subsidiary president

-Nobody loses his job

-Company stability

18

Fire Okono and put an English director

Option 3 :

STRENGTHS WEAKNESSES

-Cultural problems

-Decrease of profits

-Conflicts with clients and employees

-More discussion between different parts of the head office

-Could stop the corruption

-Prevent problems with the government

19

Fire Thomas and put an African to the West African division

Option 4 :

STRENGTHS WEAKNESSES

- The corruption stays…-… and so the ethical problem too

-Better understanding between Okono and the west african division director

-The profits stay high

20

Close the Ghanian subsidiary

Option 5

STRENGTHS WEAKNESSES

-Less profits

-Unemployment

-Maybe a food crisis

-No more problems for the Wilson company

21

Questions and answers