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Why (Your) Brand Matters An Idea Lab with Scott Power Monday, February 25, 13
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Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

May 14, 2018

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Page 1: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Why (Your) Brand MattersAn Idea Lab with Scott Power

Monday, February 25, 13

Page 2: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 3: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 4: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Crewest Studio

Los Angeles

Monday, February 25, 13

Page 5: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Some History

Monday, February 25, 13

Page 6: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

The Truth:

Most brands are driven by profit and create falsely aspirational propositions

to convince people to buy them.

But, not you.

Monday, February 25, 13

Page 7: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Your brand matters because it can do what most brands cannot:

Transform lives in a real and positive way.

Monday, February 25, 13

Page 8: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 9: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Social brands.

• 2.5 Billion Google searches every day

• 1000 Facebook and Twitter posts per second

• Average teen sends a text message every 20 minutes they’re awake

• More video uploaded to YouTube every month than the major TV networks have broadcast in the last 60 years

Monday, February 25, 13

Page 10: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

“Our ethos is all that we currently hold to be true. It is what we act upon.

It governs our manners, our business and our politics.”

- Howard Zinn, Activist

Monday, February 25, 13

Page 11: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Values matter.

Monday, February 25, 13

Page 12: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 13: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Branding is positioning.

Monday, February 25, 13

Page 14: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 15: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 16: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Sunkist

“An orange is an orange...is an orange. Unless...that orange happens to be a Sunkist, a name 80% of consumers know and trust”

-- Russell Hanlin, CEO of Sunkist Growers

Monday, February 25, 13

Page 17: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 18: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Strong Brand Traits

1. Unique / Relevant Idea

2. Differentiated Positioning

3. Credibility / Authenticity

4. Real & Perceived Value

5. Customer-led / Empathic / Humane

6. Service-oriented

7. Aligned Leadership & Culture

8. Design-driven / Thoughtful

9. Consistency / Well-executed

10. Consumer Loyalty & Love

Monday, February 25, 13

Page 19: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Experience brands.

Monday, February 25, 13

Page 20: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Disney

“ A brand is a living entity -- and it is enriched or undermined cumulatively over time, the product of a thousand small gestures.”

- Michael Eisner, former CEO of Disney

Monday, February 25, 13

Page 21: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 22: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 23: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 24: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 25: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 26: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

What is design?

Design is thinking.

The purpose, planning or intention that exists -- or is thought to exist --

behind an action, fact, or material object.

Monday, February 25, 13

Page 27: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Good design is thoughtful...

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Page 28: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

inventive...

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Page 29: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

...and memorable.

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Page 30: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Brands are social currency.

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Page 31: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Fundamentally, people want to belong to something bigger than themselves and brands

are one way to do that.

Monday, February 25, 13

Page 32: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 33: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

The History

Monday, February 25, 13

Page 34: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 35: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 36: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 37: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 38: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Monday, February 25, 13

Page 39: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

In the digital age transparency is inevitable. Informed consumers can expose the

hypocrisy of brands and corporations.

Monday, February 25, 13

Page 40: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Social brands.

• 2.5 Billion Google searches every day

• 1000 Facebook and Twitter posts per second

• Average teen sends a text message every 20 minutes they’re awake

• More video uploaded to YouTube every month than the major TV networks have broadcast in the last 60 years

Monday, February 25, 13

Page 41: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

“Our ethos is all that we currently hold to be true. It is what we act upon.

It governs our manners, our business and our politics.”

- Howard Zinn, Activist

Monday, February 25, 13

Page 42: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

What’s your purpose? What do you stand for?

Why should anyone care?

Monday, February 25, 13

Page 43: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

What’s YOUR Brand?

• What’s your purpose, vision and values?

• What do you want to be?

• What are your customers saying?

• What do people really want or need?

• How might you give it to them?

Monday, February 25, 13

Page 44: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Building YOUR Brand

1. Position

2. Personify

3. Perform

Monday, February 25, 13

Page 45: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Building YOUR Brand

1. Find + define your purpose

2. Think big + be creative

3. Design + align customer touch points

4. Communicate clearly + strategically + often

5. Deliver

6. Measure + evaluate customer satisfaction

7. Make improvements

8. Repeat

Monday, February 25, 13

Page 46: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

PROJECT RACER

“A race is a work of art that people can look at and be affected in as many ways as they’re capable of understanding.” - Steve Prefontaine

Create a business model, brand and product mix that personifies the following values and beliefs:

1. Meaningful art and design inspires the human spirit.2. A healthy life is made by the choices we make between races.3. Living well and doing good is an art form.4. The most important race we’ll ever run is how we live our lives.5. Art and design can inspire health and health can inspire art and design.

Monday, February 25, 13

Page 47: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

PROJECT RACER

“For those who live well, RACER inspires action

and pleasure by design.”

Monday, February 25, 13

Page 48: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

The Art of Racing

“A race is a work of art that people can look at and be affected in as many ways as they’re capable of understanding.” - Steve Prefontaine

Monday, February 25, 13

Page 49: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Strong Brand Traits: How do we stack up?

1. Unique / Relevant Idea

2. Differentiated Positioning

3. Credibility / Authenticity

4. Real & Perceived Value

5. Customer-led / Empathic / Humane

6. Service-oriented

7. Aligned Leadership & Culture

8. Design-driven / Thoughtful

9. Consistency / Well-executed

10. Consumer Loyalty & Adoration

Monday, February 25, 13

Page 50: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Be Good.Be Different.

Monday, February 25, 13

Page 51: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Your brand is everything.

Monday, February 25, 13

Page 52: Why (Your) Brand Matters - TrustedPartnercdn.trustedpartner.com/docs/library/RunningUSA2012/RACER_runningu… · Your brand matters because it can do what most brands cannot: Transform

Thank you.

Monday, February 25, 13