Casengo WordPress Study 2014 Which plugins rule the world today? More happy customers!
Jul 14, 2015
Here at Casengo we love WordPress. Our favourite content management
system currently offers over 34,000 plugins to download easily and for free.
These plugins enable WordPress users to launch new functionalities to their
website quick as lightning.
We, too, developed a simple but powerful live chat plugin, that has been
installed almost 60,000 times so far. Is that a lot? We sure thought so, but we
wanted the numbers to prove it. To find out what the most popular WordPress
plugins are – not only in our own field – we sent out a survey to which 336
experienced WordPress users responded.
Enjoy the Casengo WordPress Study 2014, covering 10 popular categories,
from SEO to e-commerce!
Casengo | Customer support software for email, chat and social media
What this study is all about
WP is used by big boys like…
WordPress (WP), by far the most popular CMS, powers 23.2%* of the web.
Casengo | Customer support software for email, chat and social media
Pretty cool stats**
* Source: http://w3techs.com/technologies/details/cm-WordPress/all/all (30th October 2014)
** Source: https://managewp.com/14-surprising-statistics-about-WordPress-usage
1. 74.6 million sites run on WP
2. Currently over 34,100 plugins
available
3. WordPress-related keywords score
37 million searches per month
4. WordPress.com gets more unique
visitors than Amazon
5. 48% of Technorati’s top 100 blogs
run on WordPress
Casengo | Customer support software for email, chat and social media
Key findings: top 10 plugin categories
From most frequently to least frequently used plugin categories.
1. Web Analytics Google Analytics
2. SEO Wordpress SEO by Yoast
3. Social Jetpack
4. Security All in One WP Security
5. E-Commerce WooCommerce
6. Caching WP Super Cache
7. Images WP Easy Gallery
8. Forums bbPress
9. Live Chat Casengo Live Chat Support
10. A/B Testing WP Landing Pages
Casengo | Customer support software for email, chat and social media
Hot plugins: Web Analytics & SEO
A/B Testing
Live Chat
Forums
Images
Caching
E-commerce
Security
Social
SEO
Web Analytics
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Most popular Web Analytics plugin*:Google Analytics
Google AnalyticsTop 3 Web Analytics plugins*
Google Analytics generates detailed
statistics about a website's traffic and
traffic sources and measures
conversions and sales.
10
*or integrated in other plugins (e.g. Yoast), or copy pasted directly into WordPress
Casengo | Customer support software for email, chat and social media
Most popular SEO plugin:WordPress SEO by Yoast
WordPress SEO by YoastTop 3 SEO plugins
This SEO plugin helps websites to
optimize for search engines. It
optimizes, amongst others, page
content, image titles, meta
descriptions, and XML sitemaps.
Casengo | Customer support software for email, chat and social media
Most popular Social plugin:Jetpack by WordPress.com
Jetpack by WordPress.comTop 3 Social plugins
This plugin was developed by the
folks over at Automattic. Jetpack adds
loads of useful features, like adding
social sharing to a site. This makes
managing a WordPress site a lot
easier.
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Most popular Security plugin:All in One WP Security & Firewall
All in One WP Security &
FirewallTop 3 Security plugins
This security plugin protects websites
by checking vulnerabilities and
implementing latest techniques and
security measures.
7
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Most popular e-commerce plugin:WooCommerce
WooCommerceTop 3 E-commerce plugins
This plugin can transform each
WordPress websites into a
thoroughbred e-commerce store.
Aside from delivering enterprise
level quality and features,
WooThemes also offers e-
commerce themes and extensions.
6
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Most popular Cache plugin:WP Super Cache
WP Super CacheTop 3 Cache plugins
This plugin makes websites faster by
turning dynamic pages into static
pages. Once static pages are
generated, they are displayed to
visitors, using less server resources
than dynamic webpages do.
5
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Most popular Images plugin:WP Easy Gallery
WP Easy GalleryTop 3 Images plugins
This gallery plugin allows its users to
easily create and manage multiple
photo galleries through a simple
admin interface.
4
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Most popular Forum plugin:bbPress
bbPressTop 3 Forum plugins
This forum software with a twist was
developed by the creators of
WordPress. Discussion forums can
be set up easily within a
WordPress.org powered site.
3
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Most popular Live Chat plugin:Casengo Live Chat Support
CasengoTop 3 Live Chat plugins
Recently featured in WIRED as one
of Europe’s hottest start-ups,
Casengo develops support software
to respond to customers faster and
better through email, social media,
and live chat. Its chat plugin is super
simple.
2
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Most popular A/B Testing plugin:WP Landing Pages
WP Landing PagesTop 3 A/B Testing plugins
This plugin creates landing pages (aka
conversion or splash pages), enabling
site owners to monitor and track
conversion rates, run A/B or multivariate
split tests on landing pages, and
increase lead flow.
1
Casengo | Customer support software for email, chat and social media
3 tips to get more out of your WordPress website
What? Why? How?
Security • WordPress is vulnerable to security breaches.• Brute force attacks slow down your website .• Successful hacks cause brand damage like spam
lists.
• Implement security updates.• Use security plugins.• Consider a website firewall.
Speed • Most visitors don’t wait longer than 3 seconds for a site to load before leaving.
• Each second of delay causes 7% less conversion.
• Use caching.• Reduce requests.• Use a CDN for static content.
Conversion • Fast personal interaction boosts conversion & retention.
• Calling a lead within 5 minutes doubles the chance to make a sale.
• Directly answering to objections or doubts boosts revenue.
• Offer live chat to answer quick questions to online visitors.
• Start structural A/B Testing to learn what resonates.
• Go to your website and think like a consumer: can you get what you want within 1 minute?