What's New On SurveyAnalytics

SurveyAnalytics Enterprise License

AGENDA:SurveyPocket – Andrew Jeavons

MicroPanel – Rudley Raphael

SA Admin Updates/Changes- Esther LaVielle

FTP Sync-ERL

QR Code-ERL

Export Reports: Combine Report-ERL

API-John Johnson

Google Analytics – JJ

Data Collection Anywhere

Ditch the pen and pad and save trees !

The ONLY offline survey field tool with branching/skiplogic available to field researchers!

Uses the SurveyAnalytics survey & data analysis platform.

Data is collected and stored until there is an internet connection.

Enables data collection anywhere using iPads and iPhones.

Available only on Apple IOS platform only

One platform: on & offline data collection.

SurveyPocket vs. Traditional Field Research

- Takes 1+ days for data input and formatting results

- Clients have to wait for results instead of close to real-time data

- Harder to track field team efforts

- Edits and changes harder roll out

- Difficulty reading written results

+ Be able to review overall results quicker

+ More accurate than paper results

+ Make edits to surveys on the fly

+ Allow clients to review results throughDashboards.

+ GPS Tracking : Allow field Managers to change field strategies improve completion rates.

Live Survey Demo

DEMO of

SURVEYPOCKET

Online Panel LandscapeVirtually nonexistent 10 years ago

Significant growth in the MR sector

85% of online research spending is supported by panels

Industry is still dominated by a handful of providers who account for more

than 50% of panel revenue

Increase internet penetration will result in the creation of more panels

Advantages of online panels

Quick research turn around

Control over data quality

High response rate

Extensive profile information

Reduce project cost

MicroPanel platformCommunity portal for panel registration and profile management

Panel engagement Tools (quick polls, message boards,

respondent management)

Unified software platform (surveys, reports, advance

analytics, panel management)

Data delivery and online reporting

Custom reward solution (points, cash, gift cards)

MicroPanel Modules

Surveyswipe SmartPhone App

Ipad App

Survey Pocket

IdeaScale – idea generation

MicroPanel advantageAffordable software licensing fees (small, medium, large firms)

Unlimited surveys(no additional data collection

charge)

No up front development charge (panels

can be created in minutes)

Unified platform (Surveys, reporting, analytics,

mobile, panel, polls)

Custom reward solution (points, cash, gift

cards)

WHAT’S NEW ON SURVEYANALYTICS

Live Survey Demo

MAIN ADMINISTRATOR UPDATES: Managing Sub-Accounts

•Main Admin of license can down add/delete and change their own sub-accounts - You will not be charged to add more accounts unless you exceed the agreed upon Number of admin/dashboard accounts. The Account Manager (ERL/JJ) will notify you And send you an invoice if required.

-Access this by clicking on your email on top right-hand corner of screen.

-Accounts are not to be shared: 1 license per email!

Live Survey Demo

Main Administrator Update/Changes: FTP SYNC

•Main Admin can now view ALL of the reports being sent from ALL accounts! •View all scheduled reports from Sub accounts and Dashboard•Keep Track of all reports that are being generated by your organization

Live Survey Demo

QR CODES

•A QR code (short for Quick Response) is a specific matrix barcode (or two-dimensional code), readable by dedicated QR barcode readers and camera phones. -Access this by clicking on your email on top right-hand corner of screen.

-Use in Surveys to give out- incentives, access privileges, -Surveys and more!

-Respondent must have a -QR reader: Free on all APP stores

Live Survey Demo

CONSOLIDATE/COMBINE & EXPORT REPORTS•If you have two different surveys with exactly similar structure, you can Consolidate Reports for such surveys. Consolidating Reports will give you an excel file with combined data analysis.-Structure for the surveys should exactly be same. Consolidated Reports will not be generated if the structure is not same.

Live Survey Demo

Developer API•The Integration API allows developers to write integration applications through a single set of object-oriented interfaces. -Integrate your existing ERP or CRM .-Build highly customized, integrated, company-specific data-collection systems.

Web Analytics•Google Analytics is the web analytics solution that gives you insights into your website traffic and marketing effectiveness.

•Omniture SiteCatalyst is a web analytics product that provides marketers with one place to measure, analyze, and optimize integrated data from all online initiatives across multiple marketing channels. - Using the integration to understand offline influences and whether or not they are completing key site goals.

- Use the integration to help segment your website data. - Ex: When a visitor indicates they are “very likely to purchase” you can compare the content consumption and website activity to the average visitor to understand the high value segment

- Also tie together the reason for visit with site activity.

Web Analytics: Set up in SurveyAnalytics

To get started you must have an existing GA/Omniture account:

1-Select Integration Tab

2-Click Web Analytics/Enable GA or Omniture

3- Field Map the 5 variables toSurvey questions

4- Enable Debugging

5- Save Changes

Web Analytics: Example of Google Analytics Report

John [email protected]

Esther [email protected]

Andrew [email protected]

Rudly [email protected]

COMMENTS OR QUESTIONS SESSION