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What is User Experience Design? Part One Kagonya Awori Nairobi, Kenya
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What is User Experience Design part one

Nov 01, 2014

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Design

Kagonya Awori

Part of a series of sessions that are conducted every Thursday at the iHub Research UX Lab in Nairobi, Kenya.
User Experience Design is a very new and often misused term in Kenya. Kagonya Awori ( MHCI from CMU), begun conducting weekly UX sessions to promote the understanding and practice of UX design.
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Page 1: What is User Experience Design part one

What is User Experience Design?

Part OneKagonya AworiNairobi, Kenya

Page 2: What is User Experience Design part one

What is UX?"User experience" encompasses all

aspects of the end-user's interaction with the company, its

services, and its products.

The first requirement for an exemplary user experience is to meet

the exact needs of the customer……

products that are a joy to own, a joy to use…..

True user experience goes far beyond giving customers what they say they want, or providing

checklist features.”

Don Norman

Definition of user experience

Page 3: What is User Experience Design part one

Elements of UXD

Interaction Design

Elements of user experience

User Interface

Design

Visual Design

Graphic Design Communication Design

Information Architecture

ContentHuman Factors

Ergonomics

Industrial Design

Sound Design

Page 4: What is User Experience Design part one

UX ≠ ID ≠ UI

User Experience Design ≠ Interaction Design ≠ User Interface Design

Elements of user experience

Page 5: What is User Experience Design part one

Elements of user experience

User Interface Design focus on product

Interaction Design focus on human behaviour

User Experience Design the whole picture

Page 6: What is User Experience Design part one

Application of user experience design

Page 7: What is User Experience Design part one

Ready for take off

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Always on

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Principles of User Experience Design

Page 10: What is User Experience Design part one

The user comes first

UX principles

Page 11: What is User Experience Design part one

“You are not the user. Neither is your boss.”Jessyca Frederick

UX principles

Page 12: What is User Experience Design part one

UX principles

Understand thy user

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Page 14: What is User Experience Design part one

UX principles

“...pay attention to what users do, not what they say.”

Jakob Nielsen

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UX principles

Context! Context! Context!

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To get you started..

Boxes and Arrowshttp://boxesandarrows.com/

UX Boothhttp://www.uxbooth.com/

IxDAhttp://www.ixda.org/

The Design of Everyday ThingsBy Don Norman

Don’t Make Me Think By Steve Krug

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About the facilitatorKagonya Awori is a User Experience Researcher with the iHub UX Lab in Nairobi, Kenya.

She holds a Masters in Human-Computer Interaction from Carnegie Mellon University, USA, an Ivy League, making her the first African with an MHCI from Carnegie Mellon. Kagonya is passionate about catalyzing the knowledge and application of user experience design in the burgeoning tech community in Kenya.

Page 18: What is User Experience Design part one