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What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Dec 18, 2015

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Ethel West
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Page 1: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.
Page 2: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

What is Orbital?

• Our proprietary suite of e-commerce payment solutions

• Opens the door to easier internet payment card processing support and service

• Available solutions include:– Virtual Terminal– Payment Gateway

Page 3: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Merchant

WebHostingService

PaymentGatewayService

PaymentProcesso

r

MerchantAcquirer

Contract&

Fees

TransactionProcessing

Service

Contract&

Fees

• Merchant Has Three Relationships• Dependent on Three to Four Vendors

Contract&

Fees

The Traditional Model

Page 4: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Merchant

WebHostingService

•Payment Gateway Service•Payment Processor•Merchant Acquirer

Contract&

Fees

• Merchant Has At Most Two Relationships• Dependent on One to Two Vendors

Contract&

Fees

The Paymentech Model

Page 5: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

True “One Stop”Service

• Complete Merchant Acquiring Services

• Transactions Process Direct From Merchant to Paymentech

• Paymentech Features Fully Available• Single Point of Reconciliation• No Added Vendor Relationships• No Added Technical Interface &

Support

Page 6: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Interface Options

• Orbital has two Processing options:• Virtual Terminal – Manual Web-Based Tool

• Manual Entry• SSL over HTTPS

• Gateway – Automated Programmatic Processing [On-Line]

• XML Messages• HTTPS

• All Part of the same system. They can be used Independently or together

• 2 – 3 Second Response Time

Page 7: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

What is the Virtual Terminal?

• A web-based application that functions as a physical POS terminal for Card Not Present transactions

• Accessed via a Web browser and Internet connection; Secure log-on provided

• Eliminates the needs for additional hardware and dedicated phone lines

• Provides Direct Connection to PNS

Page 8: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Virtual Terminal

• For “key entered” or “card absent” single purchase transactions– MOTO, Recurring, and e-Commerce

• Supports the full range of needs:– Authorization Only– Authorization and Capture– Refunds and Voids

• Supports extended order data as needed for tracking and reconciliation

Page 9: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Virtual Terminal Features

• Login - Provided At Set-Up• Retains transaction history [6 prior + current month]• Merchants Access Anywhere and Any Time• Look Up Transaction Details [Open Items or Settled Items]• Initiate New Orders• Make Adjustments• Issue Refunds• Login “Privileges” Configurable – Auth Only, Refunds Only, etc• Duplicate warning if a transaction matches a previous one in

the same day• Features coming soon

– VT User Tracking– Enhanced search parameters– Quick Refund [The ability to generate a refund from a

previous sale item]

Page 10: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.
Page 11: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Virtual Terminal Demo

•Real Time Demo including:

•Process Transactions

•View open batch

•Settle batch

•Review History

Page 12: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Log on to the Demonstration atHttps://ecomvar.Paymentech.Net/manager Using the Following Log on Information.

Group: 700000001700 (7 - Seven 0’s - 1- 7 - Two 0’s)

Username: SALESDEMOIDPassword: Demopassword01Please Note That the Username and Password Are NOT Case-sensitive.

Virtual Terminal Demo

Page 13: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

What is the Payment Gateway?

• Paymentech’s proprietary payment gateway for Internet merchants (key-entered or CNP)

• Delivers secure online transaction processing in a true “one-stop-shop” environment

• Enables payment processing for the range of most basic storefronts to more highly integrated commerce systems

• Backed by 24/7 technical support and the redundancy and reliability of our PNS system

Page 14: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Gateway Interfaces and Integration Options

• XML Interface • SDK (Software Development Kits)• Payment Modules• VAR Software

• Virtual Terminal

Page 15: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Transaction Process• “Host” Based System

– Authorization Data Retained By Host– Supports both Fulfillment models

Future Fulfillment Models Auth followed by a Capture request at time of

Shipment Supports all Future Fulfillment needs - Backorders,

Split Shipments, Partials, Reversals, etc Immediate Fulfillment Models

Single Auth Capture Message

• “Captured” Items Are “Batched” For Settlement– Batches Remain In Gateway Until “Closed”

Page 16: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

FIREWALL

Gateway 1

PNSTandem

Internet

Any CNP Merchants

Gateway Topography

Page 17: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Supported Card Types

• Visa• MasterCard• American Express• Diners• Discover • JCB• Purchasing Card (Level II)

Page 18: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Orbital Features and Functionality

• Supports a full range of functions including:– Auth Only– Auth & Capture – Force and Prior Auths– Refunds & Voids

Page 19: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Orbital Features and Functionality

• Facilitates management of:– Split Shipments– Back Orders– Reversals

Page 20: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Orbital Features

and Functionality• Offers option of Auto or Manual close

• Provides industry standard fraud protection including AVS, CID, CVV2, CVC

• Supports advanced transaction security via user-defined access and SSL protocol

Page 21: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Orbital Functionality & Reporting

• Delivers comprehensive online transaction reporting

• Transaction Security• Network Security

Page 22: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

• The functionality is a mechanism wherein a customer can store their customers credit information on the Gateway. This includes:• Customer Name• Address• Card Information• Order ID• Amount

• Affiliated with this Profile is a Profile Number. This number can be assigned by the merchant or assigned by Paymentech [merchant’s choice]

• A Profile can be created either as a stand alone transaction as a part of an authorization request.

• Once a Profile is in place, a merchant can simply pass a request with the Profile ID and any other data not stored in the Profile to process a request.

• Profiles is supported in both the On-Line Interface and the VT.

Profiles

Page 23: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

• Merchant Selectable Responses [MSR]• Card not present transactions have potentially three

responses a merchant needs to interrogate in deciding whether to complete a Sale [Auth, AVS, CVV2]

• The Gateway provides a merchant the ability to define AVS and CVV2 responses which should change an approval into a decline [Reason Code M1]

• A merchant can self manage which codes auto decline via the VT

• Retry Logic• Duplicate Detection and Prevention using a Merchant

defined value sent with the request

Other Features

Page 24: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Orbital GatewayMerchant

Requirements• Technical Development Skills• Secure Socket Layer (SSL) Internet

Connection• IP Address for Source IP Authentication• 128 Bit Encryption

Page 25: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

• Virtual Terminal– NO CODING– Username and Password– Web Browser Application / Internet – SSL Capable - 128 Bit Encryption

• On-Line Message– CODING REQUIRED– Development directly to the XML or using one of

the Software development kits.– Source IP Address Registration [Authentication]

Interface Requirements

Page 26: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

•Code directly to the XML. We provide message templates to ease this development

•Software Development Kits [SDK’s]• Paymentech has developed “Kits” to help a

merchant program to the Gateway. They are available as an alternative to XML.

• Available SDK’s: Java, Perl, C++, COM

•The Message Specs and SDK’s can all be found on the web at:

• http://www.paymentech.net/download

On-line Integration

Options

Page 27: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

IMPLEMENTATION• Merchant Certification

– Ensures the interface is complete / Tests with the Merchant

• Escalation Support to Gateway team as needed

LIVE:• Customer Service [24x7]

– Phone: 866-645-1314– Email: [email protected]

• Operation Support– 24 X 7 Bridge– Unix Admins / Network Admins on call– Developers on call if necessary

Support

Page 28: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

• Paymentech vs. Third Parties• Single Source Service• Financially Sound Provider• True 24 x 7 Support• Consistent Order Number Throughout Process• Complete Auth Response Codes [Gateway and

Host]• XML – Open Standard – Works On Any Platform

• Gateway vs. Frame• Speed To Deploy / No Telco Lead Times• Online Auth & Capture / One Step Process• Virtual Terminal - Multi User “Payment Manager”• Global Connectivity - Any Time, Any Where

Sales Tips

Page 29: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

Service reliability• Runs on Paymentech’s technology

infrastructure that currently supports over 100 million items per year and maintains a 99.999% uptime

• Customer Service• True 24 x 7 x 365 support

• 2-3 Second response time• Cost factor• Your Paymentech Relationship

Manager

Why Orbital

Page 30: What is Orbital? Our proprietary suite of e-commerce payment solutions Opens the door to easier internet payment card processing support and service Available.

The Paymentech Difference

A partner that is Innovative,

Responsive and Flexible!

A program that is Easy to Sell,

Implement, Maintain and Manage!

Solutions You Need toSolutions You Need toGrow Your Business Today and TomorrowGrow Your Business Today and Tomorrow

Solutions You Need toSolutions You Need toGrow Your Business Today and TomorrowGrow Your Business Today and Tomorrow