What are the Opportunities And Challenges In Building Chatbots

CHATBOTSOpportunities & Challenges

©2000 - 2016 Net Solutions. All Rights Reserved. www.netsolutionsindia.com

What are they?



You have a webpage


You also have a mobile app


Still need chatbots?


Why Chatbots


1.5 Billionon


70 % < Age 35


They want to text; don’t want to talk


Chatbots are the digital bridge to them


Engage at those micro-moments



Chatbots aren’t only for customers;But for employees too


Team collaboration is better with Slack


On-boarding new employees


Capture peer-appreciation


Opportunities




Challenges


Challenges

• Delivery capabilities

• Immature technology

• Privacy

• Security

• UX & Designs

• Risky self-learning of bots

• Testability of self-learning bots

Plot No. 15, Rajiv Gandhi Chandigarh Technology ParkChandigarh - 160101, UT, India

Phone: +91-172-431-5000, Fax: +91-172-431-5003Email: [email protected],

Web: www.netsolutionsindia.com

mailto:[email protected]

http://www.netsolutionsindia.com/

What are the Opportunities And Challenges In Building Chatbots

Software