WelcOme TO yOuR buSiNeSS - Amway Australia

START NOW

WelcOmeTO yOuRbuSiNeSS

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START NOW by looking at how your goals can become reality through your new business.

Learn how to make MONEY and earn your FIRST BONUS/REBATE. Also, see how sponsoring new Independent Business Owners ( IBOs) can help build your business.

Discover the PRODUCTS available through your new business.

Learn how to RETAIL your products and where to get additional sales training and support.

MY SUPPORT has the information you need to place orders and manage your business.

Build Your Business sTeP BY sTePLearn what you need to know to get your business going.

WELCOME TO AMWAY AND ThE OPPORTUNITY TO ShAPE YOUR WORLD ThROUgh YOUR OWN SUCCESSFUL BUSINESS.

Welcome to your Amway team.

With your own business you can re-write the future and shape it however you want.

Are you interested in handy extra cash, new business skills or travel?

Whatever your goal, inside you’ll find everything you need to build your business step by step.

Firstly, how to get started, how to make money and earn your first bonus or rebate.

Secondly, how to use and represent our quality products.... plus some invaluable tips on achieving your goals.

Congratulations on your decision to shape your world.

Libby TrickeTTAmway Ambassador

26

163024

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A ShARED SUCCESS STORY 3Independent Business Owners and Amway succeed together.

YOUR FUTURE. YOUR SUPPORT. 4help is available every step of the way.

WhERE DO YOU WANT TO gO? 4Use short and long-term goals to build a successful business.

BUSINESS gOALS 5 Write down your goals and use monthly calendars to track your progress.

A sHAred suCCess sTorY

PArTners in Your suCCess

Jay Van Andel and Rich DeVos

Our sTOry begins... Amway began in 1959 with two young entrepreneurs in the United States. Rich DeVos and Jay Van Andel were sales reps for a vitamin company called Nutrilite™. They developed an even better sales and marketing plan and created a company called Amway to set it into motion.

It all began with a single product, L.O.C. Multi-Purpose Cleaner, and quickly grew into much more. With a solid business plan and a growing range of high-quality products, the company evolved into a highly-successful global business.

Today, Amway is a top 50 U.S. privately-owned company with more than 3.5 million Independent Business Owners around the world.

Each of these entrepreneurs is able to use Amway’s products, training and support to build their own business and share in the profits.

AMWAy VALues Amway founders Rich DeVos and Jay Van Andel had a vision “to help people live better lives”. That vision has guided Amway over the past 50 years. Rich and Jay created Founders Fundamentals for Amway:

FamilyAmway recognises the importance of family in everything we do.

Freedom We believe that personal freedom to make your own choices is paramount.

Hopehope is at the centre of the human condition.

rewardReward is an integral part of life and should be commensurate with effort.

HeLPing yOu reAcH yOur gOALs Amway supports you to reach your goals – whether success means earning additional income for you and your family, creating a better life for your loved ones, or something entirely different. Your goals are completely up to you.

AMWAy: greAT suPPOrT FOr yOu Amway is always there for you. Our support includes: 1. Innovative training to assist you to grow your

Amway business.

2. A 90 Day 100% Satisfaction guarantee on all Amway products.

3. The committed support of Amway IBO Leadership and staff.

4. Business Centres in Auckland, Brisbane, Melbourne, Perth and Sydney where you can browse, shop, hold a meeting or receive training.

5. Reliable door-to-door deliveries to virtually anywhere in Australia and New Zealand.

6. Regular news updates on special promotions, products and training.

7. The comfort of associating with a successful global company with over 14,000 staff.

8. An interactive e-commerce website.

9. Marketing material to support your business such as brochures, pamphlets and free websites.

10. Fifty years of experience supporting and training people just like you.

WELCOME TO YOUR AMWAY BUSINESS sTArT nOW | 3

ShAPE YOUR WORLDSTART NOW

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Deciding what you want is one of the first stepping stones to your success. When you know what you want to achieve, we can help you achieve it. Your Amway independent business can help you shape the future the way you want.

You’ve already taken the first step by starting your business with Amway. Next, you’ll learn about:

It will require time and effort to build your business. One way to make sure you stay on track is to keep your goals in mind.

Most people find that dividing a big goal into several smaller goals helps to succeed.

You don’t have to know everything all at once. Just take it one step at a time, at your own pace.

4 | WELCOME TO YOUR AMWAY BUSINESS sTArT nOW

Your FuTure 3.5 MiLLiOn people have already started their own business with Amway.

THe PrODucTs THe business HOW TO sPOnsOr

wHere do You wAnT To go?seTTing gOALsCreate in your mind a clear idea of exactly where you want your efforts in selling and sponsoring to take you. Think about the future you envision.

Is it a future where you can spend more quality time with your family? Where you have the funds available to travel overseas more often? Is it about being able to give your children the education they deserve? Perhaps building that dream home is on your list. Perhaps, it is just peace of mind you desire.

People’s dreams for their future are as varied as they are personal. Refer to your goals and that future you envision, and use these to identify targets you want to achieve through your independent Amway business.

sHOrT AnD LOng-TerM gOALsYour big goal could be something that takes you a year or longer to achieve. At the same time, plan daily or weekly short-term goals, each of which will bring you closer to your ultimate goal.

After writing out your short and long-term goals, develop a plan for reaching your first goal. Don’t worry now about how you’ll reach each succeeding goal – just the first one is important now.

Use a calendar to keep track of your goals. When you see progress in reaching your short-term goals, it will help motivate you to achieve your bigger goals.

yOur business gOAL cALenDArUse a monthly calendar to track your business goals and write in your short-term goals. Below are suggestions for short-term goals to help you get started.

FirsT THings TO DO• Meet with your upline to discuss:

- how to earn your first bonus/rebate.

- Your goals for sponsoring and retailing.

- Building your calendar.

- Questions you have.

• Familiarise yourself with www.amway.com.au or www.amway.co.nz

• Start using Amway products.

• Make notes on the products you try.

• Set up a Shopping List.

Business goAls

nexT THings TO DO• Take free Amway certification training courses online.

• Make a list of potential customers. Note which products will interest them. Will the Business Opportunity interest them?

• Practise a sales call with your upline or a family member.

• Contact potential customers to set sales appointments.

• Understand the Amway Sales and Marketing Plan from your upline and learn how to show the plan.

OngOing • Take free Amway e-learning courses online.

TiPs FOr buiLDing yOur reTAiL business

buiLDing yOur business cALenDAr

Post your calendar where you’ll see it every day. each day, write down what you’ll do to build your

business. As your business grows …

• Check off goals when accomplished and add new ones.

• Always have some goals to challenge you to grow.

• Revise your goals if needed.

WELCOME TO YOUR AMWAY BUSINESS sTArT nOW | 5

Strengthen customer Sell more Increase base relationship products of customers

Use the products

Share your product experience

Share benefits of the products

Learn about your customers’ needs

Show how Amway products can replace current products

Always have samples with you

Ask customers for references

get to know more people

AcTiOn gOALs

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gREAT INTRODUCTORY OFFERS 7Incentives for your first three full months.

UNDERSTANDINg PV AND BV 8Key numbers for calculating your monthly bonus/rebate.

INCOME AND BONUSES/REBATES 9how you earn income through Retail Margin, bonuses/rebates and sales incentive programs.

ONgOINg BONUS/REBATE CALCULATIONS 10 See how bonuses/rebates add up quickly!

PRODUCT PROFITABILITY 14See which products help you earn the most.

RECOgNITION LEVELS 15At all levels your success is celebrated.

REWARDS & RECOgNITION 15Exclusive rewards trips for business builders.

greAT inTroduCTorYoFFers

WELCOME TO YOUR AMWAY BUSINESS MOney & reWArDs | 7

* The approximate PV is based on purchase of Amway core products. both promotions can be taken at any time within the first 30 days after registration. each promotion can be used once only.

MONEY &REWARDS

FirsT 30 DAy PrOMOTiOnsThere are 2 great introductory offers available to new IBOs to help them get to their first bonus level. Offers are only available to new IBOs within 30 days of joining.

21 geT $40 off PluS full PV WiTh ANy PuRchASe OVeR $200 WhOleSAle(APPROx 50PV).*

geT $75 off PluS full PV WiTh ANy PuRchASe OVeR $350 WhOleSAle(APPROx 85PV).*

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undersTAnding PV And BV

PV AnD bVAll the products you sell are assigned a Point Value (PV) and a Business Volume (BV). Monthly Performance Bonuses/Rebates** are calculated using the PV and BV you accumulate through your purchases, the purchases made by your customers, and those made by IBOs you sponsor.

You accumulate PV and BV on the products you order, as well as those ordered by your downline IBOs and customers.

PV determines your bonus/rebate percentage. The more PV you earn monthly, the higher your performance bonus/rebate schedule percentage bracket. BV determines the dollar amount that your percent of bonus/rebate is based on.

Because bonuses/rebates are calculated monthly, PV/BV accumulates only in the month it is earned. Balances are not carried forward from month to month.

bOnus/rebATe PAyMenTs For any calendar month in which a Monthly Performance Bonus/Rebate is earned, payment is issued on the 15th of the following month.

For your convenience, direct deposit is available, which gives you immediate access to your bonus/rebate money.

Point Value (PV) Assigned to

every Amway product.

PV bVbusiness Volume (bV)

A dollar value for every product.

7500 points 21% of your BV







0 points NIL

iF yOur MOnTHLy grOuP PV is:

yOur PerFOrMAnce bOnus/rebATe scHeDuLe is:

iMMeDiATe incOMe THrOugH AVAiLAbLe reTAiL MArginThe fastest way you can earn income is by selling products to customers at retail price.

MOnTHLy AnD AnnuAL bOnuses/rebATes AnD AWArDsSince 1959, Amway has paid more than US$33 billion in bonuses/rebates and incentives to IBOs – more than any other business in the direct selling industry.***

And that doesn’t include the money earned by IBOs when selling the products at retail or the value of non cash awards eg: the Achievers trip that thousands of IBOs globally qualify for every year.

As you build your business through selling products and sponsoring other IBOs to do the same, you may earn:

• Monthly Performance Bonuses/Rebates based on your sales volume.

• Monthly and annual Leadership Bonuses/Rebates based on the sales of your downline.

As your sales volume increases – and the sales volume of your downline – the cash awards and business incentives increase.

inCome And Bonuses/reBATes**

reTAiL Price

ibO cOsT

reTAiL MArgin

nOTe

Performance and Leadership

Bonuses/Rebates are paid in

addition to the Retail Margin

you can earn.

HOW MucH cAn i eArn? These are indicative of income levels which may be achieved in an Amway business ($AUD). Actual income may be higher or lower depending upon business structure and/or effort.

Platinum $33,000*

Founders Platinum $51,000*

Founders emerald $142,000*

Founders Diamond $250,000

8 | WELCOME TO YOUR AMWAY BUSINESS MOney & reWArDs WELCOME TO YOUR AMWAY BUSINESS MOney & reWArDs | 9

** Bonus is the terminology referred to in Australia, Rebate is the terminology referred to in New Zealand.

* These figures are inclusive of one time cash awards received from participation in the growth Incentive Programme. (Applies only at the Platinum, Founders Platinum and Founders Emerald)

** Bonus is the terminology referred to in Australia, Rebate is the terminology referred to in New Zealand.

*** 2006 Euromonitor Consulting study.

nOTeSince 1959, Amway has paid out more than

US$33 billion in bonuses/

rebates and incentives to

IBOs around the globe.

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yOur DiFFerenTiAL bOnusYour Differential Bonus is based on the sales of IBOs you’ve sponsored. To qualify you need to be at a percentage bonus schedule bracket higher than your frontline IBOs.*

In this example you will earn:

*Examples are based on PV:BV ratio 1PV:3.64BV

WiTH 6 DOWnLine ibOsAssume that in one month:

• You reach 150 PV and 546 in BV from product purchased for yourself and your customers.

• 6 IBOs in your downline do the same.

PersOnAL PerFOrMAnce bOnusYour group PV is 1050 (150 personal plus 900 from your personally sponsored downline).

Your Performance Bonus is 9% (see chart on page 8).

546 PersOnAL bV

x 9% PerFOrMAnce bOnus

$49.14 PersOnAL PerFOrMAnce bOnus

546 x 6 in grOuP bV

x 6% (the difference between your 9% bonus level and your frontline’s 3% bonus level)

$32.76 DiFFerenTiAL bOnus x 6 FrOnTLine = $196.56

yOu hAVE 10 CUSTOMERS

EACh hAS 5 CUSTOMERS

150 PV 546 BV

1050 gROUP PV3822 gROUP BV

EACh PERSON hAS REAChED 150 PV 546 BV

ongoing Bonus CAlCulATions AusTrAliA

yOur DiFFerenTiAL bOnusYou can earn another monthly bonus, called a Differential Bonus, based on the sales of IBOs you’ve sponsored. To qualify you need to be at a percentage bonus schedule bracket higher than your frontline IBOs.*

In this example, based on the performance of your personally sponsored downline IBOs, you will earn:


• You reach 150 PV and 546 in BV from product purchased for yourself and your customers.


PersOnAL PerFOrMAnce bOnus

Your group PV is 600 (150 personal plus 450 from your personally sponsored downline).

Your Performance Bonus is 6% (see chart on page 8).

$32.76 PersOnAL PerFOrMAnce bOnus AT 6%

546 PersOnAL bV

x 6% PerFOrMAnce bOnus

yOur MOnTHLy bOnus $32.76 PERSONAL

PERFORMANCE BONUS+ $49.14 FROM FRONTLINE’S

PERFORMANCE

= $81.90 PAiD TO yOu!

546 x 3 in grOuP bV

x 3% (the difference between your 6% bonus level and your frontline’s bonus level)

$16.38 DiFFerenTiAL bOnus x 3 FrOnTLine = $49.14

yOu

hAVE 5

CUSTOMERS


You IBOs you sponsor/train/support

KEY

If the business is structured as per illustration above, then the differential is calculated as 546 in group BV x 3% x 3

150 PV 546 BV

600 gROUP PV2184 gROUP BV

EACh PERSON hAS REAChED 150 PV 546 BV


Plus you receive retail commission from the purchases of your own customers who purchased at retail.

yOur MOnTHLy bOnus $49.14 PERSONAL

PERFORMANCE BONUS+ $196.56 FROM FRONTLINE’S

PERFORMANCE

= $245.70 PAiD TO yOu!Plus you receive retail commission from the purchases of your own customers who purchased at retail.

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yOur DiFFerenTiAL rebATeYour Differential Rebate is based on the sales of IBOs you’ve sponsored. To qualify you need to be at a percentage rebate schedule bracket higher than your frontline IBOs.*

In this example you will earn:

*Examples are based on PV:BV ratio 1PV:3.71BV


• You reach 150 PV and 556.50 in BV from product purchased for yourself and your customers.


PersOnAL PerFOrMAnce rebATeYour group PV is 1050 (150 personal plus 900 from your personally sponsored downline).

Your Performance Rebate is 9% (see chart on page 8).

556.50 PersOnAL bV

x 9% PerFOrMAnce rebATe

$50.08 PersOnAL PerFOrMAnce rebATe

556.50 x 6 in grOuP bV

x 6% (the difference between your 9% rebate level and your frontline’s 3% rebate level)

$33.39 DiFFerenTiAL rebATe x 6 FrOnTLine = $200.34

yOu hAVE 10 CUSTOMERS


150 PV 556.50 BV

1050 gROUP PV 3895.50 gROUP BV

EACh PERSON hAS REAChED 150 PV

556.50 BV

ongoing reBATe CAlCulATions new zeAlAnd

yOur DiFFerenTiAL rebATeYou can earn another monthly rebate, called a Differential Rebate, based on the sales of IBOs you’ve sponsored. To qualify you need to be at a percentage rebate schedule bracket higher than your frontline IBOs.*

In this example, based on the performance of your personally sponsored downline IBOs, you will earn:


• You reach 150 PV and 556.50 in BV from product purchased for yourself and your customers.


PersOnAL PerFOrMAnce rebATe

Your group PV is 600 (150 personal plus 450 from your personally sponsored downline).

Your Performance Rebate is 6% (see chart on page 8).

$33.39 PersOnAL PerFOrMAnce rebATe AT 6%

556.50 PersOnAL bV

x 6% PerFOrMAnce rebATe

556.50 x 3 in grOuP bV

x 3% (the difference between your 6% rebate level and your frontline’s rebate level)

$16.69 DiFFerenTiAL rebATe x 3 FrOnTLine = $50.08

yOu

hAVE 5

CUSTOMERS


You IBOs you sponsor/train/support

KEY

If the business is structured as per illustration above, then the differential is calculated as $556.50 in group BV x 3% x 3

150 PV 556.50 BV

600 gROUP PV 2226 gROUP BV

EACh PERSON hAS REAChED 150 PV

556.50 BV


yOur MOnTHLy rebATe $33.39 PERSONAL

PERFORMANCE REBATE+ $50.08 FROM FRONTLINE’S

PERFORMANCE


yOur MOnTHLy rebATe $50.08 PERSONAL

PERFORMANCE REBATE+ $200.34 FROM FRONTLINE’S

PERFORMANCE


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recOgniTiOn OF yOur AcHieVeMenTAs you build your business you’ll earn pins and plaques. how far you take your independent business is up to you.

reCogniTion leVels


reWArDs AnD recOgniTiOn FOr yOuEvery year, thousands of Amway IBOs from around the globe earn memorable business trips to some of the world’s most treasured travel destinations.

These invitation-only business conferences give you the opportunity to:

• Celebrate your amazing accomplishments.

• Talk strategy with other IBOs.

• Try products before anyone else.

incenTiVe TriPsNew Platinum Seminar - Newly qualified Platinums, as recognised leaders in the business, receive an invitation to a business seminar. It’s your opportunity to get acquainted with the people and operations that support your independent business.

Achievers Invitational – Business meetings, product education, and, of course, much deserved fun! Destination 2012 Phuket.

PrOFiTAbiLiTy by PrODucT cATegOry

AMWAy PrODucTs Are DiViDeD

inTO TWO cATegOries:

Product category Available retail Margin* PV/bV

1. Win

25–35%

All Win products come from the Amway Core brand ranges

– ARTISTRY®, NUTRIWAY® and hOMECARE. Win products have

the highest Available Retail Margin and PV/BV. All coreline

products have the highest retail margins.

2. support

0–25%

Support products offer a good way to build your monthly

PV/BV with products you and your customers use every

day eg: XS™.

Using this information, you can decide which products

you’ll focus on in building your retail business.

Check out your Amway Product Catalogue for

further information.

*When you sell products at Suggested Retail Prices.

highest

lowest

Most ibOs build their retail business by focusing on these top two categories.

rewArds And reCogniTion

Executive Diamond

Founders Executive Diamond

Double Diamond

Founders Double Diamond

Triple Diamond

Founders Triple Diamond

Founders Crown

Diamond

Founders Diamond

Silver Producer – attains 7500 PV in a month OR 3250PV over 1 qualified leg OR 50 PV over 2 or more qualified legs

Founders Platinum

Ruby

Founders Ruby

Sapphire

Founders Sapphire

Emerald

gold Producer – attains 7,500 PV in a month 3 times in a year

Platinum – attains 7,500 PV in a month for 6 months in one year; becomes a leader of his/her own group OR a combination of Silver Producer qualified months.

Founders Emerald

Crown

Founders Crown Ambassador

Crown Ambassador

ProduCT ProFiTABiliTY

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hEALTh PRODUCTS AND XSTM 18Build your business on the strength of the NUTRIWAY® vitamins, minerals, supplements, and energy products.

AT hOME PRODUCTS 20Jewellery, home care and personal care.

BEAUTY PRODUCTS 21Experience the products, then share them with customers. Skincare and colour cosmetics for all skin types.

OThER PRODUCTS 23 Cookware, air and water purifiers.

ADAM giLcHrisT OUR NUTRIWAY® AMBASSADOR

“Playing sport nearly all my life, I am constantly reminded of how important it is to maintain good health and fitness levels. Sometimes I eat on the run and don’t always have a balanced diet. NUTRIWAY® supplements give me additional nutritional support. My favourite products are DOUBLE X®, Omega-3 Complex and Concentrated Fruits and Vegetables, which make up the NUTRIWAY Pack.”

WELCOME TO YOUR AMWAY BUSINESS PrODucTs | 17

YOUR AMWAY PRODUCTS

27006 layout 10.indd 16-17 25/08/11 3:09 PM

HeAlTH ProduCTsnuTriWAy®

best of science. best of nature. With busy lifestyles, family pressures and stress, it’s no wonder many people don’t get the nutrients they need. So taking dietary supplements daily helps fill the gap between what you eat and the essential nutrients you need.

For example, NUTRIWAY Concentrated Fruit and Vegetables provides total body wellbeing and vitality, containing phytonutrients equivalent to 10 serves of fruit and vegetables in only 2 tablets.

No wonder 74% of people use a vitamin, mineral, herbal or nutritional supplement on a regular basis.*

NUTRILITE™/NUTRIWAY® is the only global nutritional brand that grows, harvests and processes plants on over 6,400 hectares of their own organic farms. With a 75 year heritage and a team of dedicated scientists, botanists, chemists and nutritionists, our commitment to cutting-edge future-focused technology continues to ensure our market leader status in developing supplements.

Our NUTRILITE brand (sold locally as NUTRIWAY ®) is the world’s number 1 selling vitamin and dietary supplements brand.**

xs™ energy

Work hard and play smarter with xs® energy. Kick sugar-packed drinks to the curb and boost your energy to the max with XS® Energy. Bursting with a super-blend of herbs and four essential B vitamins, with XS® Energy you’ll kiss those sugar lows goodbye and feel ready for absolutely anything.

Other great products from XS Energy brand include protein packed bars and drinks – healthy, calorie-controlled meals for people on the go.

FueL FAcTOr™

Activate your lifestyle. You’ve only got one body. You need to give it the right fuel. That means fuelling up with a healthy diet, exercise, mental stimulation, fresh air and fun!

FUEL FACTOR products are developed to meet the needs of today’s increasingly health conscious sports enthusiast and those with an active lifestyle.

Always read the label. Use only as directed.

18 | WELCOME TO YOUR AMWAY BUSINESS PrODucTs

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HeAlTH ProduCTs THAT meeT needs

NUTRIWAY ACTIVE 8*

NUTRIWAY Black Cohosh & Soy

NUTRIWAY Calcium-Magnesium

NUTRIWAY Chewables Multivitamins

NUTRIWAY Chewables Natural Vitamin C

NUTRIWAY Concentrated Fruits and Vegetables

NUTRIWAY DAILY

NUTRIWAY DOUBLE X

NUTRIWAY Fibre Blend Chewables

NUTRIWAY garlic heart Care

NUTRIWAY ginkgo Biloba and DhA Blend

NUTRIWAY Omega-3 Complex

NUTRIWAY PARSELENIUM-E

NUTRIWAY Siberian ginseng & ginkgo Biloba

NUTRIWAY TRIPLE ShIELD Echinacea

NUTRIWAY Vitamin B Complex

NUTRIWAY Carb Blocker Plus

POSITRIM Drink Mix

NUTRIWAY TRIM ChOICE Dietary Supplement

TRIM BODY SYSTEM Kit

POSITRIM Protein Bars

NUTRIWAY glucosamine hCl with Boswellia

NUTRIWAY Protein Powder

NUTRIWAY Rhodiola Energy Supplement

NUTRIWAY vith2O

NUTRIWAY Strive+ Sports Drink Mix

XS Energy Drinks


generAL suPPLeMenTs

cusTOMer cOncerns

* Not suitable for children under 15 years of age or pregnant women. Should only be used under medical or dietetic supervision. Always read the label. Use only as directed.

WeigHT MAnAgeMenT

sPOrTs nuTriTiOn/FOunDATiOnALs

*Complementary healthcare Council of Australia www.chc.org.au/News/FAQs/.** Euromonitor International Limited; Vitamins and Dietary Supplements,

World, Retail Value RSP, 2010.

27006 layout 10.indd 18-19 25/08/11 3:09 PM

®

ARTISTRY® IS A gLOBAL LEADER IN PRESTIgE BEAUTY WITh OVER 40 YEARS OF EXPERIENCE AND OVER US$1 BILLION IN ANNUAL SALES. EACh PRODUCT REPRESENTS “TRUE SCIENCE” AND “TRUE BEAUTY.”

ARTISTRY’S team of 500 internationally renowned scientists, dermatologists, technicians and researchers drive innovation and create products that deliver premium beauty with advanced science.

ARTISTRY® combines more than 40 years of experience and millions of dollars invested in the science of beauty to create the best prestige beauty and advanced skincare products.

Our skincare and cosmetic products are scientifically designed to meet the diverse needs of women of different ages, complexions, skin types and dermatological needs.

ARTISTRY is among the world’s top five, largest selling, premium skincare brands.*

*Source: Euromonitor International Limited, 2009.

EMMAPAgE®

With a 40-year heritage, EMMAPAgE® jewellery is an ever-changing range, representing the latest international trends that sweep the catwalks of the world’s fashion capitals. Perfect to wear, perfect to give, wonderful to receive!

BeAuTY ProduCTs

more sKinCAre ProduCTs

20 | WELCOME TO YOUR AMWAY BUSINESS PrODucTs WELCOME TO YOUR AMWAY BUSINESS PrODucTs | 21

NEW beautycycle™, YOUR ELEMENT, YOUR BEAUTY.

beautycycle is our new range of more affordable skincare and colour products.

Endorsed by swimming champion Libby Trickett, beautycycle skincare and colour cosmetics are inspired and organised by nature’s elements: Water, Earth, Air, Fire and Colour aiding in the easy selection of the right products for any skin type.

You can choose from two skincare systems for dry and oily skin types with a myriad of colour options to maintain a youthful, flawless complexion.

DEVELOPINg ThE VERY BEST PRODUCTS IN TERMS OF PERFORMANCE AND VALUE - FOR-MONEY hAS LONg BEEN AMWAY’S PRODUCT PhILOSOPhY.

With cleaning power second to none it’s no wonder that the foundations of Amway’s success were built on our top quality cleaning products. Our heritage brands of L.O.C.® household cleaners, SA8® laundry care products, and DISh DROPS® dishwashing range will keep your home sparkling.

sA8® PreMiuM WiTH biOquesT® cOncenTrATeD LAunDry DeTergenT

Make your whites shine and colours radiate.Super concentrated SA8® Laundry Detergent is a high performing detergent and super economical. It is the only laundry care product that contains BIOQUEST® exploding crystals.

SA8® is 100% bleach free, containing biodegradable ingredients which break down easily. Its guaranteed cleaning power is value for money and kind on the environment.

• SA8® Premium with BIOQUEST® can whiten and brighten after just one wash.

• Cleaning power comes from plant derived ingredients, not harsh chemicals.

• No phosphates, chlorine or other ingredients that could harm the environment.

• Up to 187 washes* per 3kg pack.

DisH DrOPs® cOncenTrATeD DisHWAsHing LiquiD

Tough on grease gentle on hands.DISh DROPS® Concentrated Dishwashing Liquid with Aloe Vera cuts through a sink-full of greasy dishes with just a few drops. It leaves plates and cups sparkling and hands soft - without dirtying up the environment. Just a quarter of a cap is all it takes to make your dishes shine.

• Leaves dishes sparkling clean.

• Saves money - just one 1 litre makes up to 6 litres of dishwashing solution.

• Fresh citrus scent helps control drain odours.

• One bottle cleans up to 200 medium sinks of washing.

AT Home ProduCTs

Libby Trickett, Triple Olympic Swimming Gold medallist

“When I first tried beautycycle, I really liked the texture and feel of the products on my skin. It is absolutely gorgeous.”

27006 layout 10.indd 20-21 25/08/11 3:09 PM

AMWAy’s 90 DAy, 100% sATisFAcTiOn guArAnTee

Amway’s products are of such a high

standard and quality that we guarantee

if you or your customers are not satisfied

with any Amway branded products we will

gladly give a credit, exchange or money

back if the product is returned within

90 days from the date of purchase.

AMWAY OFFERS A gREAT SELECTION OF PRODUCTS FOR YOU AND YOUR CUSTOMER. eSPRINg® WATER PURIFYINg SYSTEM, ATMOSPhERE™ AIR PURIFYINg SYSTEM AND ThE ICOOK® COOKWARE RANgE PROVIDE ThE BEST INNOVATIVE TEChNOLOgY TO SUIT YOUR hOME. TO VIEW ThE ENTIRE RANgE, ChECK OUT ThE CATALOgUE OR VISIT OUR ONLINE STORE.

esPring® WATer PuriFier

Pure refreshing water. eSpring®, exclusively from Amway®, is the world’s largest-selling brand of kitchen water treatment systems.*

Safe drinking water that tastes, smells and looks great. • Traps more than 140 contaminants - including lead,

pesticides, chlorine and mercury.

• Retains close to 100% of beneficial minerals - including calcium, magnesium and fluoride.

• Filter treats up to 5,000 litres of water, enough for the average family of six, for a full year.

ATMOsPHere™ Air PuriFier

breathe clean and easy. The ATMOSPhERE™ Air Purifier’s innovative technology, superb performance, convenience and purification power effectively eliminates 99.99% of the airborne particles that pass through it, down to 0.009 microns.

The power to transform your environment with the touch of a button. • Technology at its best for a healthier and happier

home environment.

• Banishes pollen, bacteria, fungal spores, dust mites, viruses, smoke and other impurities.

• Combats indoor air pollution that contributes to asthma, sore throats, headaches and eye irritation.

ArTisTry® PrODucTs

cusTOMer cOncerns

BeAuTY ProduCTs THAT meeT Your needs

essentials Balancing Skincare System For Combination-To-Oily

essentials Balancing Cleanser

essentials Balancing Toner

essentials Balancing Lotion SPF 15

essentials hydrating Skincare System For Normal-To-Dry

essentials hydrating Cleanser

essentials hydrating Toner

essentials hydrating Lotion SPF 15

TIME DEFIANCE® Skincare System

TIME DEFIANCE Cleansing Treatment

TIME DEFIANCE Conditioning Toner

TIME DEFIANCE Day Protect Lotion SPF 15

TIME DEFIANCE Night Recovery Lotion

TIME DEFIANCE Skincare System

TIME DEFIANCE Cleansing Treatment

TIME DEFIANCE Conditioning Toner

TIME DEFIANCE Day Protect Crème SPF 15

TIME DEFIANCE Night Recovery Crème

TOLSOM® Facial Cleansing Foam

TOLSOM Shave gel

TOLSOM After Shave Splash

TOLSOM Skin Smoothing gel

TOLSOM Skin Protective Lotion with SPF 15

Bas

ic s

kinc

are

Lack

of

skin

firm

ness

/ela

stic

ity

Moi

stur

isat

ion/

hydr

atio

n

Oily

ski

n/la

rge

pore

s

Redn

ess

Sun

dam

age

Sun

pro

tect

ion

Wrin

kles

and

fine

line

s

Women’s skincare

Men’s skincare


indicates a product’s primary claim

indicates a product’s secondary claim(s)


oTHer ProduCTs

*Based on a Verify Markets study of 2009 global sales.

27006 layout 10.indd 22-23 25/08/11 3:09 PM

SIMPLE STEPS FOR RETAILINg 25Prepare, make the sale, and follow up.

ThE SALES CONVERSATION 25Use questions to determine your customer’s need.

OFFERINg ThE PRODUCT 26Provide solutions that meet your customer’s need.

nO exPerience? nO PrObLeMEven if you’ve never sold anything before, you can start earning instant profit by following:

1. PrePAreIt’s about knowing what’s in your tool kit before you even begin to retail and understanding:

• The product – features, benefits, what makes it special or different.

• The target customer – who is the best fit for the product.

• The plan – understand what resources you have available and map out how to reach your customer.

• guarantee – remember, all your products come with a 90 Day Satisfaction guarantee. That’s reassurance for you and your customers.

2. sALeThis is about learning how to start a conversation, determining your customer’s needs and then matching their needs with Amway products. It’s also about adjusting your presentation when concerns arise and learning when to close a sale. Making the sale is about:

• conversation – building rapport, open-ended questions and effective communication skills.

• Determining – the need and other concerns for the product.

• solution – linking product to need, handling objections and closing the sale.

3. FOLLOW uPProactively following through with your customers can make a huge difference to establishing loyal and repeat customers. The aim here is to determine:

• Was the customer satisfied? If yes, do they know anyone else that may benefit from what you have to offer. If not, what is the reason?

• is there an opportunity to cross sell and up sell?

• can you re-order for them? Can you assist with anything else?

View following pages for examples of how to have an effective sales conversation.

simPle sTePs For reTAiling

MOre inFOFor more help, visit the Amway eLearning website and undertake one of the many interactive courses.

Ask quesTiOnsThe way to discover customer needs is to ask questions.

Ask open-ended questions that give you more information, rather than questions that only require a ‘yes’ or ‘no’ response. An open-ended question requires the customer to give you more information rather than ‘yes’ or ‘no’. Their answers will help you find out about their concerns.

LisTen TO THe cusTOMerAsking questions is the first step; next you need to follow through by listening to your customers. Try these techniques:

• Lean forward to focus on the customer.

• Make eye contact.

• Avoid interrupting.

cOnFirM cusTOMer neeDsWhen you feel that you have recognised a need, ask more questions to confirm the need. Say things like:

• “So, if I am hearing you correctly, you are saying that ...”

• “It seems that you feel ...”

• “Am I right in saying that you are concerned about ...”

After confirming your customer’s needs, think of which product would be the best solution.

When you suggest a product, focus only on the product features that best address your customer’s immediate need and concern.

THe sAles ConVersATion

WELCOME TO YOUR AMWAY BUSINESS reTAiLing | 25

RETAILINg1 PrePAre 2 sALe 3 FOLLOW uP

27006 layout 10.indd 24-25 25/08/11 3:09 PM

reCommending ViTAminsMOre THAn A MuLTiViTAMinCustomers interested in energy products may also be interested in multivitamins with phytonutrients.

Ask

“Are you taking a multivitamin?”

“Yes, I use a multivitamin every day, plus several

other supplements.”

“Did you know the AMA* recommends that all adults take a daily

multivitamin?”

Ask

uses A cOMPeTiTOr’s

PrODucT

suggesT

“No, I don’t take any vitamins.”

DOes nOTuse One

Ask“have you read the labels;

Do they contain plant concentrates?”

suggesT“nuTriWAy® DOubLe x® has 7 plant concentrates

and 20 essential vitamins and

minerals.”

“nuTriWAy DAiLy® provides 23 essential vitamins and minerals in a convenient once

a day tablet.”

* American Medical AssociationAlways read the label. Use only as directed.


cusTOMer resPOnse cusTOMer resPOnse

HeAlTH ProduCTs To sell FirsTFOcus Vs. enDurAncePeople who want more energy will have a primary concern about either mental focus or physical endurance. Through conversation, you can discover your customer’s need and determine which product to recommend.

Always read the label. Use only as directed.

“Would you describe for me the typical situation when

you feel the need for more energy?”

“By 3 p.m. my concentration

is gone!”

If your customer wants a high quality protein snack

without the sugar, recommend POsiTriM®

Protein bars.

Ask

FOcus

suggesT suggesTIf your customer says it is possible, recommend xs™ energy Drinks.

If your customer says it’s not possible, recommend

nuTriWAy rhodiola energy supplement.


“I ’d like to go to the gym more but I’m just so

tired when I get home from

work.”

enDurAnce

Ask“When you find yourself

needing more energy for mental focus, would

you be able to have a cold beverage?”

suggesT

If your customer would

prefer a supplement to a snack, recommend nuTriWAy rhodiola

energy supplement.


27006 layout 10.indd 26-27 25/08/11 3:09 PM

BeAuTY ProduCTs To sell FirsTsiMPLe quesTiOns AbOuT skincAre neeDsAll women need a good skincare system consisting of a cleanser, toner and moisturiser. If your customer doesn’t currently use a skincare system, start her with an ARTISTRY® essentials skincare system. A few simple questions will help you determine which skincare products to recommend.

“What do you use to cleanse your face?”

“I like Clinique® – I ’ve used it for years.”

Ask

cOMPeTiTOrLOyAL


“I use whatever soap I have on hand.”

nO LOyALTy

AskWould you like to discover another skincare system that could be even better

for your skin?

suggesTIf the T-zone becomes

even slightly oily, recommend ArTisTry essentials balancing

skincare system.

suggesTIf she mentions • rough texture • dull-looking skin • lack of firmness • large pores or • fine lines

...recommend ArTisTry TiMe

DeFiAnce® skin

refinishing Lotion.

Explain that soap and water can

lead to premature ageing of the skin.

Then find out more…

Ask“Would you like to try a skincare system that reduces the risk of premature ageing?”

If she’s interested, find out more…

“Does your T-zone become oily

during the day?”

Ask

If your customer is using a

competitor’s skincare system, find out more…

suggesT

28 | WELCOME TO YOUR AMWAY BUSINESS reTAiLing

If the T-zone does not become oily, recommend ArTisTry essentials Hydrating skincare

system.

BeAuTY ProduCTs To sell nexTAfter you’ve had success selling ARTISTRY® essentials skincare systems and ARTISTRY TIME DEFIANCE® Skin Refinishing Lotion, consider offering these products to your customers.

“Do you have specific skincare concerns about

your face?”

“I want to keep my skin looking as young as

possible, as long as possible.”

Ask

cOncernAbOuT signs

OF Ageing


“Lately I ’ve noticed fine lines and puffiness around my eyes.”

cOncernAbOuT eye

AreA

TeLL: “TIME DEFIANCE offers

the most advanced anti- ageing ARTISTRY skincare

system available to defy age beyond procedures. The result – 41% younger

looking skin!”*

suggesTArTisTry essentials

replenishing eye creme. “You’ll experience

younger looking eyes in just one day with

this creme.”

suggesTIf her T-zone does not

become oily, recommend ARTISTRY TIME DEFIANCE

Skincare System Normal-to-Dry

“Does your T-zone become

oily during the day?”

Ask

suggesTIf her T-zone becomes even

slightly oily, recommend ARTISTRY TIME DEFIANCE

Skincare System Combination-to-Oily.


27006 layout 10.indd 28-29 25/08/11 3:10 PM

TRAININg AND EDUCATION 31 Learn and Earn with Amway

AMWAY ONLINE 32Explore the online services and great online business management tools.

ONLINE ORDERINg 33 Follow these easy steps to quick and simple online ordering.

SPONSORINg NEW IBOS 34Learn about sharing the success with new IBOs.

DOINg ThE RIghT ThINg 35Support your community through your business.

OUR PARTNERS 36

MY SUPPORT

WELCOME TO YOUR AMWAY BUSINESS My suPPOrT | 31

With Amway, you are never in business alone. In addition to the support you will receive from your sponsor, Amway offers you comprehensive training to help you reach your full potential.

Learn about your business, develop new skills and fast track your earnings.

Amway’s wide variety of free courses and multiple easy delivery methods means that we have you covered!

PrODucT TrAining: Learn about the fundamentals of each of Amway’s wide range of world class products and brands.

reTAiL TrAining: Learn how to make immediate income by following Amway’s unique ‘3 Simple Steps to Retailing’ Model.

sALes AnD MArkeTing PLAn TrAining:Your efforts are rewarded by the Amway sales and marketing plan. Learn how the plan works to maximise your rewards.

AMWAy cerTiFicATiOn PrOgrAM: Participate in Amway’s formal learning pathway know as the ‘Amway Certification Program’ and achieve a certificate at the successful completion of each level.

The Amway certification Level 1 course is foundational level. Learn about the Amway products, basic business and retail training. This course is perfect for new IBOs to help them get started. It’s also an excellent refresher for established IBOs.

The Amway certification Level 2 course is a perfect ‘Introduction to Business’. Developed in collaboration with Charles Sturt University, Faculty of Business, the largest inland university in Australia. This course is for any IBO who wants to learn about the fundamentals of running a business.

DeLiVery MeTHODs:Choose from a variety of accessible delivery methods which include:

TrAining And eduCATion

FAce-TO-FAce TrAining: Visit your local Business Centre in Brisbane, Melbourne, Perth or Sydney. To view the variety of daily sessions, visit the Amway website and select the ‘Events and Training’ calendar.

PersOnAL cOnsuLTATiOn: Meet with qualified professionals to answer your individual queries. Bookings can be made with your naturopath and beauty therapist for your personal consultation.

e-LeArning: Amway’s online learning site is free and accessible anywhere, anytime! Undertake interactive business and product courses or simply download latest information and resources from this flexible no risk environment. To access, log on to Amway online, select the Training menu and follow the e-learning prompts.

WebinArs: Be sure to join us for a free webinar session. To view session details, log on to Amway online and select the Training menu.

FAcebOOk AnD TwiTTer TiPs:gain simple quick tips from our qualified naturopaths and beauty therapist regularly.

JOin HeALTHecLub: An information-packed online community for anyone who is interested in a healthy life. It’s a great place to learn about how to achieve optimal health.

Business success is a click away

LeArn AnD eArn WiTH AMWAy• Flexible and practical • Interactive and fun

27006 layout 10.indd 30-31 25/08/11 3:10 PM

AmwAY online

32 | WELCOME TO YOUR AMWAY BUSINESS My business

cOnnecT TO yOur business THrOugH THe sTATe OF THe ArT AMWAy WebsiTeNothing compares to the convenience and security of managing your business through www.amway.com.au or www.amway.co.nz. Not only will you find every single product online anytime you like, you’ll find up to the minute information on the progress of your business and all the key up to date information you need to support your business.

sHOP If it’s in our catalogue, it’s on our website – plus a lot more! We frequently update product offerings, specials as well as promotions. It’s the best way to deliver product and business opportunities to you quickly.

DO business Your home Page automatically keeps everything up to date for you. As soon as you login you’ll have access to the latest product and business information. You can sponsor, check your Line Of Sponsorship map, check your Business Indicators and a whole lot more. All these benefits are contained within a totally secure environment to protect your privacy.

Your meeTing PlACeAmway offers you phenomenal business facilities.

Leave a memorable impression on your prospects – invite them to meet you in a professional business environment, featuring meeting rooms and dazzling product displays.

Inspire prospects and your downline with video footage of IBO Achievers appearing on giant LCD screens, create an income path, calculate bonuses/rebates and find out more about upcoming Achievers trips.

Auckland business centre15 Lady Ruby Drive East Tamaki, Manukau 2013

brisbane business centre3994 Pacific highway, Loganholme, QLD 4129

Melbourne business centre64-96 gaffney Street, Coburg, VIC 3058

Perth business centre 137 Kewdale Road, Kewdale, WA 6105

sydney business centre46 Carrington Road, Castle hill, NSW 2154

WELCOME TO YOUR AMWAY BUSINESS My business | 33

All of Amway’s quality products are available for you to order from www.amway.com.au or www.amway.co.nz. Just one click puts you in the fast lane to easy and secure online shopping.

And with our new shopping List program you’ll be able to save time and turn your everyday shopping into PV.

Shopping List enables you to create and save customised lists of your favourite Amway products. These can be used to place orders in super quick time – at any time that suits you and without the commitment of a regular or standing order.

You can create and manage as many shopping lists as you like; and the Shopping List program is organised in convenient household categories to help you identify the Amway products that match your everyday shopping needs.

You can even convert your shopping list into a Ditto Delivery standing order program once a regular shopping pattern is established.

CreATe A sHoPPing lisT For CusTomers

Your suPPorTYou’ve made an excellent choice to start an Amway independent business. As you work to turn your goals into reality, you’ve got the support of Amway and your upline every step of the way.

your DirecT upline (the person who sponsored you) is your number one “go-to” resource for answers.

Amway business support and Training is also ready to help you, with a staff of professionals ready to answer questions about your business, your products and much more.

Phone: 1800 45 46 47 Australia 0800 611 611 New Zealand

Use your IBO Number and log on to www.amway.com.au or www.amway.co.nz for information, training and support.

online ordering Ordering from Amway website is quick and simple and can be completed in three easy steps:

1) Adding products to your shopping basket.

2) Choosing your delivery and payment options.

3) Receiving your order confirmation.

sTeP 1

Adding products to your shopping basket. You can add products into your shopping basket in two ways:

a. Browsing our online catalogue and clicking “Add to Cart” on the product list / product detail page.

b. Typing the product “VS/QO” number in the shopping basket page.

sTeP 2

choosing your delivery and payment options. To make a selection of delivery and payment methods, simply choose from one of your stored options (which you submitted when you registered with Amway) or enter an alternative. You can also specify whether you want to pick-up your order, or if you want it Regular Delivery or Express Delivery (Australia only).

sTeP 3

receiving your confirmation. Once you have submitted your order, you will receive an online confirmation that the order has been placed, and awaiting payment verification. You can print this confirmation for your reference. It will also be stored in your Basket Order history. You will also receive an email confirmation to your Primary email address when the payment has been processed.

reviewing your order history. The Amway website keeps track of all your past orders – whether they are saved, pending, confirmed, processed, or rejected. You can access these for viewing or editing through the “Shopping history” link in the Shop menu (in My Account for members and clients).

oTHer wAYs To order PHOne

1800 45 46 47 (Australia) 0800 611 611 (new Zealand)

Please have the following ready: Your IBO/Member/Client number, the item number, quantity and your Credit Card details.

DiTTO DeLiVery


The DITTO DELIVERY® Service is a great way for you to organise regular deliveries of things you’re always running out of. It is convenient and completely flexible and available by phone or on our website.

FAcsiMiLe


Please note your IBO/Member/Client number and Credit Card details. Your Signature is required on all fax orders.

27006 layout 10.indd 32-33 25/08/11 3:10 PM

First, log on to the AmwAy website And click on ‘sponsoring An ibo’.

Here you’ll find all the information you need to get started. You can view the latest Sponsoring brochure, rules handbook and print blank application forms if you choose to register offline.

your new ibo cAn select From the 2 Flexible joining options:

1. Get Started Pack (minimum 15PV) join for $99 plus delivery OR

2. Select 1 of 4 Get Focused Packs (minimum 50PV)

valued at $219 plus delivery

NutRIway® HealtH Pack aRtIStRy® Beauty Pack – 2 options based on skin type HOme & PeRSONal caRe Pack

Further products can be added to the registration order.

to register online click on just join.

THiS will open up the Contact information Form. Now you can start the sponsoring process by entering the personal details of your new iBO.

conFirmAtion:

Once you submit the application form, you will receive a confirmation page that displays the new iBO’s number and temporary password. A confirmation Welcome email will also be sent to the email address specified on the application form that will confirm their registration and password. At this point the iBO can log on to the Amway website and commence ordering once they view the Welcome To Amway video. They cannot order if they choose to view the online video later, however they can sponsor new iBOs at any time.

The new iBO will receive their Get Started or Get Focused Pack and their Literature Welcome Kit soon after registration.

NOW, simply choose a product delivery option – either pickup or delivered to a preferred address – and enter their credit card payment details.

FiNALLY, you’ll need to print the application form on the confirmation page, make sure it’s signed by the new iBO and return it to Amway within 30 days of registration.

1STeP

2STeP

5STeP

4STeP

3STeP

An important part of building your business, in addition to using and selling products, is sponsoring others who want to become Amway IBOs.

Once registered, your prospect will be assigned an Amway ID Number ( IBO Number). They’ll become part of your downline organisation, and you’ll receive credit for all of their purchases and sales.

sPonsoring new iBos

FOr ibO regisTrATiOn FOrMs:Free PDF download at www.amway.com.au or www.amway.co.nz

34 | WELCOME TO YOUR AMWAY BUSINESS My business

OFFLine regisTrATiOns

If you’d prefer to register your new IBO with a paper-based application, simply download blank application forms online or contact Amway who can send you the blank forms.

The new IBO will receive their registration order and Welcome Literature Kit from Amway once the application form is processed.

WELCOME TO YOUR AMWAY BUSINESS My business | 35

doing THe rigHT THingAmway is committed to giving back to the communities in which we operate. We do this by providing business and employment opportunities, supporting the local community and adopting environmental sustainability.

AMWAy in THe cOMMuniTyAmway has given global support to the One by One campaign since 2003. This campaign rallies the resources of our company, Independent Business Owners, employees and customers to help millions of children around the world.

globally, we have helped more than eight million children and donated $US141 million to charitable causes. Projects have included helping children with cleft palates in Thailand, providing Braille books to blind children in India, building a playground for children in rural Korea and helping mentally disabled children in Japan.

In Australia, Amway proudly supports Freedom Wheels. Managed by service provider Technical Aid to the Disabled, this provides disabled children with technically-modified bicycles to enable them to ride by themselves. The children, most of whom have cerebral palsy, have their needs assessed by therapists and also attend bike clinics to learn how to ride their customised bikes.

Locally, Amway has donated $1 million to help children with disabilities ride a bike for the first time through our One by One campaign.

AMWAy & enVirOnMenTAL susTAinAbiLiTyAmway is committed to the highest environmental, ethical and community standards. In fact, Amway was ‘green’ long before it was fashionable. Since its founding in 1959, many of Amway’s products are environmentally preferred. A lot of our innovative home care products are highly concentrated and organic, while many of our nutritional supplement ingredients are organically grown on 6400 acres of organic certified farmland.

energyIn Australia, Amway will reduce greenhouse gas emissions by 680 tonnes a year with new energy saving initiatives. At our Australian headquarters, water use has been reduced by 1.1 million litres annually with new water saving initiatives. This includes the installation of water regulators in all bathrooms, which reduces water use in taps from up to 12 litres per minute to 1.7 litres per minute, and dual flush technology for all toilets.

At our World headquarters, wind energy creates 90,000 megawatt hours per year, we’ve saved 75 million litres of water and reduced greenhouse gas emissions by 9,000 metric tons of CO2. We’re also committed to a 95% recycling rate by 2014.

TONNES OF CO2 per year

sAVing

680

27006 layout 10.indd 34-35 25/08/11 3:10 PM

xPLOre - Au/nZChoose from a wide range of services including mortgage loans, life insurance, financial advice and travel insurance. In addition, as an IBO you’ll earn PV/BV. For more information call 1300 886 887 in Australia or 0800 297 567 in New Zealand.

PeTALs - Au/nZSame day delivery of flowers across Australia, New Zealand and England - perfect for that special occasion. Receive 10% PV/BV and a 10% cash rebate. To place an order call 1800 PETALS (738 257) in Australia or 0508 PETALS in New Zealand.

VODAFOne - nZVodafone Mobile Business Solutions passes on big benefits to IBOs, trimming your costs while earning PV/BV. For more information call 0800 126 929.

AMWAy VisA - nZ The National Bank offers an exclusive Amway Visa Classic or Amway Visa gold credit card with special benefits to IBOs. For more information call 0800 741 741.

TOWer insurAnce - nZ Tower has all your insurance needs covered, taking care of you and your family while offering you unique benefits and PV/BV as an IBO. For more information call 0800 654 852.

cArDLink - nZAn Amway OneCard is a must have tool for your business, you’ll earn PV/BV on every litre of BP fuel purchased plus a range of other benefits. For more information call 0800 663 866.

TeLsTrA - Au With Telstra you will benefit from special IBO privileges and an entire suite of business communication solutions when you connect. For more information call 1800 IBOMYWAY (426699).

AFs MOTOr insurAnce - AuAFS Motor Insurance offers low cost car insurance and high service levels, with cash rebates and PV/BV for IBOs. For more information call 1800 021 281.

AFs PeTMeD - AuSerious illness can strike your pet at anytime leaving you seriously out of pocket. Whatever your choice of plan you’ll earn up to 20% PV/BV. For more information call 1300 732 172.

HArVey nOrMAn - AuPurchase from one of harvey Normans Computer and Communications participating stores and receive a 5% cash rebate and 3% PV/BV. Visit partner stores at Amway online to locate your nearest participating store.

reAL insurAnce - AuInsurance options that are easy to understand and simple to buy. Their prices are very competitive and service extraordinary. Plus PV/BV on every policy you take out or refer. For more information call 1300 363 552.

HerTZ - Au/nZ

Whether you’re heading away on a holiday or business trip, hertz has the perfect vehicle for you. Enjoy exclusive benefits and rates. Call 1800 780 788 in Australia and quote CDP 1627066 or call 0800 654 321 in New Zealand and quote CDP 1646170.

MOTOR INSURANCE

TM

We’re proud to be associated with these prestigious companies. With our partners, you’ll enjoy many generous rewards and benefits.

OUR PARTNERS

27006 layout 10.indd 36-37 25/08/11 3:10 PM

AMWAy OF AusTrALiA ABN49 004 807 756. 46 Carrington Road, Castle hill, NSW 2154 Australia

Postal address: PO Box 202, Castle hill NSW 1765 Telephone: 1800 45 46 47 Fax: 1800 45 46 48

AMWAy OF neW ZeALAnD 15 Lady Ruby Drive, East Tamaki, Manukau 2013, New Zealand

Postal address: Private Bag 94401, Botany, Auckland 2163, New Zealand Telephone: 0800 611 611 Fax: 0800 432 967

VS/QO 242995

www.amway.com.au

www.amway.co.nz

27006 layout 10.indd 38 25/08/11 3:10 PM

WelcOme TO yOuR buSiNeSS - Amway Australia

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