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Webinar

• Overview of "What's New" on Traveler Jan Kenney - IBM Market Segment Manager Messaging & Collaboration

• Traveler Monitoring: The Biggest Challenges Jeffrey O'Halloran - BitRay Consulting Principal Consultant & President of the New England Lotus User group

• Demonstration of GSX’s Solution for Traveler Adam Chadderdon – GSX Solutions US Channel Manager

2 GSX Solutions© 2013

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© 2013 IBM Corporation

IBM Notes Traveler 9x Overview and What's New! October 29, 2013 Jan Kenney – IBM Marketing Manager, Messaging and Collaboration/Mobile

| © 2013 IBM Corporation 2

Agenda

■ Overview of IBM Notes Traveler

■ What's New in IBM Notes Traveler 9/9.0.1

■ Resources

| © 2013 IBM Corporation 3

Overview of IBM Notes Traveler

■ In market since 2008!

■ Automatic wireless delivery of IBM

Domino®

─ Email and PIM Data

─ Device security settings

■ 2-way synchronization

■ Over the air client or profile installation

■ Uses native device applications where

applicable, for best integration

■ Works over all wired / wireless

connections (CDMA, GPRS, GSM, WiFi,

etc.)

■ Administration support for device security

policies and remote wipe

■ It Just Works!

| © 2013 IBM Corporation 4

Agenda

■ Overview of IBM Notes Traveler

■ What's New in IBM Notes Traveler 9/9.0.1

■ Resources

| © 2013 IBM Corporation

IBM Notes Traveler 9 – What's New?

■ Shipped March 2013

■ To Do sync support for Notes Traveler for Andriod and Apple iOS.

■ Updated device support for Windows Phone, Windows Tablets and Blackberry 10 devices connecting to IBM Notes Traveler.

■ Updated server OS support. IBM Notes Traveler supports IBM in addition to Windows and Linux servers.

| © 2013 IBM Corporation 6

IBM Notes Traveler 9.0.1 – What's New?

■ IBM Notes Traveler 9.0.1 – Ships today Oct 29th 2013

■ Online meeting support (click link directly from invitation and attend!)

■ Set Out-of-Office status while on-the-go from your iOS or Android mobile device

■ Calendar enhancements:

─ View calendar conflicts before accepting invitations

─ Add meeting details to calendar entries

■ Security enhancements:

─ Enforce a “Prevent Copy of Messages” restriction on iOS and Android devices

─ New policy controls for attachment handling

■ Like iOS and Android, attachments and inline images are now supported on Windows Phone/RT platforms

| © 2013 IBM Corporation 7

Resources

■ IBM Notes Traveler Product Documentation ─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product%20Documentation

■ IBM Notes Traveler Red Wiki

─ http://www-10.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=IBM%20Redbooks

■ IBM Notes Traveler Support FAQ

─ http://www.ibm.com/support/docview.wss?uid=swg21450615

■ IBM Notes Traveler Companion FAQ

─ http://www.lotus.com/ldd/dominowiki.nsf/dx/Traveler_Companion_FAQ

■ IBM Notes Traveler Support Community

─ http://w3.ibm.com/connections/communities/service/html/communityview?communityUuid=6cd

eca04-36b9-441b-a27a-a82c1eb05a4a

■ IBM Notes Traveler Detailed System Requirements

─ https://www.ibm.com/support/docview.wss?uid=swg27007909

■ IBM Notes Traveler Recommended Maintenance Levels

─ http://www.ibm.com/support/docview.wss?uid=swg24019529

About Me

Jeffrey M. O’Halloran

Principal, BitRay Consulting

• Co-Founder of BitRay Consulting LLC

• President of NELotus User Group

• IBM Notes/Domino since 1992

• IBM Certified Advanced Application

Developer

• 10+ Years in IT Management

BitRay Consulting at a glance

Challenges Monitoring Traveler

Visibility and Awareness

Understanding Issues

Corrective Actions

Agenda

BitRay Consulting at a glance

• BitRay Consulting Established in 2009

• Headquartered in Lowell MA

IBM Business Partner

Industries

Pharmaceutical

Microelectronics Manufacturing

Transportation

Retail

Core Competencies

Enterprise Content Management

Cross-Vendor System Integration

Data Migration

Web Applications/Portals

Mobile

Challenges Monitoring IBM Notes Traveler

• Simple Installation

• IBM Notes Traveler “Just Works”

• Much of Complexity is Hidden

• Monitoring IBM Notes Traveler Service Levels

• Underlying Components

• External Dependencies

• User Experience

Visibility and Awareness

• What to Monitor

• Related External Systems

• Clients

• Traveler Server

• Sync Process

• How to Monitor

• Domino Admin Client (Non-HA)

• Web-based Admin Interface

• Server Console

• Monitoring Tool

Understanding Issues – Console Commands

• Is It On?

• “Show Tasks”

• Users

• “Tell Traveler User”

• Status

• “Tell Traveler Status”

• Statistics

• “Tell Traveler Stat Show”

Corrective Actions

• Maximize memory

• HTTP thread allocation

• Traveler thread pools

• Monitor for database fragmentation

• Distribute Users

• Be aware of external factors

Summary

More than a server task

Monitor the Components that Matter

Tell Traveler Stat Show

Take Action Early

About Me

• Adam Chadderdon

• US Channel Manager

• GSX Solutions Inc.

GSX Solutions at a glance

GSX Monitor & Analyzer for IBM Notes Traveler

Live demonstration

Questions and Answers

Agenda

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GSX Solutions

• Founded in 1996

• IBM Business Partner for 17 years

• Headquartered in Switzerland, with Offices in the USA,

China and France

• Specialized in Messaging and Collaboration Environment

supervision

• IBM Connect 2014 in Orlando in January and also in Japan

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Monitoring Capabilities

IBM Notes Traveler Service Availability, Server Tasks & Servlets

New! IBM Notes Traveler High Availability

New! IBM Notes Traveler Mail Routing

Key IBM Notes Traveler Statistics

Server Up/Down & Server Access Time

Message Flow statistics

Device synchronizations

User Information & Device Information

Real-Time Graphs

Specific IBM Notes Traveler Reports & Trends

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Free Trial Version

30 days

Full features

Up to 15 servers

Unlimited users

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GSX Solutions

America

Boston, USA

+1 310 765 4139

[email protected]

GSX Solutions HQ

EMEA

Geneva, Switzerland

+41 22 735 82 40

[email protected]

@GSX_Solutions

Friend of GSX

GSX-Solutions Like page

Blog www.gsx.com/blog

GSX Solutions

Asia

Shanghai, China

+86 15 61 84 29 801

[email protected]

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