We make law firms grow. Ask us how. Lead Generation-Live Attorney Calls, PPC, Retargeting Sponsored by Presented by
We make law firms grow. Ask us how.
Lead Generation-Live Attorney Calls, PPC, Retargeting
Sponsored by
Presented by
Agenda
About BusinessCreator, Inc. and me
About the Power Practice Builder Webinar Series
Topics
Goals
How To Get Your Phone To Ring
About BusinessCreator, Inc.
BusinessCreator is a full-service local search, lead generation
and mobile marketing agency specializing in innovative and
engaging local and mobile programs, promotions and
campaigns.
Our goal is to increase your online presence and convert
your website traffic into new clients.
Holistic approach to local search marketing
About BusinessCreator, Inc.
Holistic approach to local search marketing:
Local Search Marketing and LSEO
Citation and Directory Building
Lead Generation Platform-All In One Marketing Solution
Live Attorney Leads GUARANTEED Quality Calls
Reputation Marketing-5 Star Reputation Program
About BusinessCreator, Inc.
Holistic approach to local search marketing:
WebCreatorPlus Custom Rent-To-Own Websites
Lead Generation Websites
Website and Online Marketing Audits
Social Media Marketing (SMM)
Video Marketing-production, SEO, syndication
PPC
Retargeting
About BusinessCreator, Inc.
Holistic approach to local search marketing:
Mobile Websites
iseekLaw Mobile App Directory
iseekLaw Mobile Website Directory
Mobile Apps
Mobile Marketing
Mobile Display Advertising-NearYou Mobile Marketing
Consumer Financing For Legal Services
Me
Power Practice Builder Webinar Series
Webinar Topics-found on
www.forlawfirmsonly.com
1. Local Search Marketing for Law Firms
2. Why Are So Many Businesses Struggling With Mobile
Marketing?
3. Mobile App Marketing For Law Firms-Daniel Rosemark, Esq.
4. Lead Generation-Live Attorney Leads Program, PPC,
Retargeting
5. Social Media Marketing and Reputation Marketing
6. Video Marketing
Power Practice Builder Webinar Series
Webinar Topics-found on
www.forlawfirmsonly.com
Future webinars will focus on specific topics
Open invitation to attorneys-anyone who would like to
participate in our Power Practice Builder Webinar Series
should contact me at [email protected] or call me
at 855-943-8736
Future podcast series. We are inviting attorneys and law
firm marketing experts to participate in a question and
answer weekly podcast beginning January 2016.
Power Practice Builder Webinar Series
Goals of the Power Practice Builder Webinars
Educate attorneys on best practices in local search marketing to
help them make informed decisions on how to best spend their
marketing dollars for the greatest ROI.
It is about learning what will get your phone to ring, your next
appointment, your next client.
It is NOT intended to be an Local SEO Marketing program for digital
agencies
Not that level of detail and not that technical
Most lawyers do not have time or patience to do their own local search
marketing
Lawyers should be practicing law and not practicing my craft
Lead Generation Uncovered-Why It Matters
Reasons why local lead generation will help attract new clients to
your firm:
93% of online experiences begin with a search engine
The majority of web traffic is driven by the ‘Big Three’ search
engines-Google, Bing and Yahoo
(Search Engine Journal)
Who cares?
94% of search engine users choose organic over paid listings1
77% choose organic search engine results when purchasing2
Organic click-through generates 75% higher conversion rates
than PPC3
(1,2,3 Search Metrics)
Lead Generation Uncovered-Why It Matters
Lead Generation Uncovered-Why It Matters
Lead Generation Uncovered-Why It Matters
Lead Generation Uncovered-Why It Matters
Lead Generation Uncovered-Why It Matters
Lead Generation Uncovered-Why It Matters
Legal Marketing Stats Lawyers Need to Know- Using market trends to inform your law firm marketing efforts is a must for solos and small firms that have limited budgets and resources to market their firms.
Google recently aggregated research from FindLaw and its own inhouse data to provide a look at the legal market trends that should shape your legal marketing initiatives:
74% of prospects beginning a search online end up contacting the office via phone. (FindLaw U.S. Consumer Legal Needs Survey 2014)
87% of people who contact an attorney go on to hire an attorney and 72% of them only contact one attorney. (FindLaw U.S. Consumer Legal Needs Survey 2014)
96% of people seeking legal advice use a search engine. (Google Consumer Survey, Nov 2013)
Lead Generation Uncovered-Why It Matters
38% of people use the Internet to find an attorney. (FindLaw U.S. Consumer Legal Needs Survey 2014)
62% of legal searches are non-branded (i.e., generic: “Phoenix divorce attorney,” etc.). (FindLaw U.S. Consumer Legal Needs Survey 2014)
74% of consumers visit a law firm’s website to take action. (Google Legal Services Study Sept 2013)
25% of people researching legal topics visit
YouTube during the process. (YouTube Internal
Data 2012)
85% use online maps to find legal service
locations. (Google Legal Services Study Sept 2013)
69% use both a smartphone and a PC for
research. (Google Legal Services Study Sept 2013)
Lead Generation Uncovered-Why It Matters
31% of all law firm related website traffic comes
through mobile search (FindLaw Aggregated
Hosted Site Data 2014)
71% of people looking for lawyer think it is important
to have a local attorney. (FindLaw U.S. Consumer
Legal Needs Survey 2014)
Lead Generation Uncovered-Why It Matters
So what do you need to do to convert leads based
on these facts?
Here are a few action steps:
Provide multiple contact options — phone, email,
online chat, etc.
Provide a mobile-friendly version of your website.
Lead Generation Uncovered-Why It Matters
Have an intake system that allows consumers to
reach your firm on the first call and intake
specialists trained to convert consumers into clients.
Concentrate on local SEO to ensure your website
shows up well in local search.
Lead Generation Uncovered-Why It Matters
Live Attorney Leads – What Is It?
Live Attorney Leads is a unique Pay Per Call
Marketing program specifically catering to the legal
industry.
Our team of internet marketing professionals
officially launched the program after test phases in
December of 2014. Ever since that time, the law
firms that have signed up for a call package
continue to renew and enjoy the results that each is
receiving thanks to the Live Attorney Leads
Platform.
Live Attorney Leads – What Is It?
It truly is a no brainer when it comes to law firm
marketing.
Your law firm pays a monthly fee, and you can
expect a specific amount of qualified calls month in
and month out.
Live Attorney Leads – What Is It?
It truly is a no brainer when it comes to law firm
marketing. Your law firm pays a monthly fee, and
you can expect a specific amount of qualified calls
month in and month out.
Other lead generation sources provide the same
leads to 3-5+ other law firms and you wind up
chasing the lead.
Why Pay Per Click, When You Can Pay Per Call?
The purpose of Live Attorney Leads is to eliminate the
stress and uncertainty of internet marketing for law firms.
Attorneys no longer have to worry about finding a PPC
structure that works, bogus lead sources, or directories that
don’t pay off.
When you buy into Live Attorney Leads, you pay a fee, and
you are GUARANTEED quality calls.
Why Pay Per Click, When You Can Pay Per Call?
Our leads are exclusive to our client-each lead we generate is only provided to one client.
High ROI-Our clients are averaging 7 consultation calls per 10 leads!
High Retention Rate-current clients love the service and continue with us
WE DELIVER RESULTS-Our Performance is Guaranteed!
Here is what to expect from Live Leads:
Expect to receive calls 5-7 days after you sign up
We only count quality calls
Exclusive leads-each lead is only sent to one law firm
No chasing leads like other lead generation programs
This is NOT a PPC program
Pay Per Click costs hundreds to thousands of dollars each
month with
NO GUARANTEE your PPC campaigns will be effective. PPC
Cost Per Lead is unpredictable!
Quality calls are considered minimum 2 minutes in length
We do NOT count solicitation or duplicate calls
We DO NOT count calls outside your practice area
No long term contract and month to month billing
You are in control of quantity of leads
Here is what to expect from Live Leads:
Market Limits-We serve limited number of attorneys in your practice area per location
Direct call from our lead generation platform
Call transfers from our office
Email notifications
Text notifications
You don’t pay for solicitor or unwanted calls
Online access and reporting daily
Minimum order of 10 leads, maximum of 50 per law firm per month
You WILL NOT be charged additional monies for the extra calls delivered
You may cancel your program at any time with a 7 day notice of cancellation
How Is It Tracked & Measured?
You will be setup with a user account on our live online call
tracking system
We setup a unique tracking number that routes calls to your
office or cell phone.
Listen and Download Each Call
Records Date and Time of Call, As Well
As Receiving Phone Number
Why Pay Per Click, When You Can Pay Per Call?
How Do We Guarantee Leads and
Deliver Them To Your Law Office?
There are a few ways we
deliver these leads to our
clients:
• Keyword Based Domain
Names w/Heavy SEO that
we own and manage
• Article Content & Blogs
• Mobile Marketing
• Social Marketing
• Generic Keyword Based
Social Media Landing
Pages
• Online Directory Partners
• Lead Vendors
• Traffic Vendors
Live Attorney Leads Pay Per Call Program
Calculated Risk
This program provides every law firm with a
chance to grow and invest in a marketing
program that provides a small or calculated
risk. Here is why:
We Eliminate The Guesswork of Trying To
Figure Out PPC, Social Media and Other
Forms of Internet Marketing
You Pay For Results, Not Costs of Marketing
You Pay Per Call Not Per Click
Calculated Risk
Per Call Pricing Is Less Than PPC Pricing
No Long Term Contracts – Month To Month
You Control Your Campaign, You Decide
What Makes Sense For You When You
Order
Calculated Risk
Who cares?
94% of search engine users choose
organic over paid listings1
77% choose organic search engine
results when purchasing2
Organic click-through generates
75% higher conversion rates than
PPC3
(1,2,3 Search Metrics)
PAY PER CALL PRICING
TIER 1 …………………$99.95 Per Lead
TIER 2…………………$119.95 Per Lead
TIER 3…………………$149.95 Per Lead
3 Tier Pricing Based on Practice Area
Family Law, Bankruptcy, Business Law,
Real Estate Law, Tax Law, Labor & Employment Law
Criminal Defense, DUI, Social Security Law,
Civil Litigation Law
Personal Injury, Property Damage, Wrongful Death,
Medical Malpractice, Workers Compensation Law
3-Pack
AdWords=
PPC
AdWords=
PPC
Maps
The Changing Landscape
3-Pack
AdWords=
PPC
Directories
Map pins
The Changing Landscape
Directories
First
Organic
Listing
The Changing Landscape
The Changing Landscape
AdWords (PPC) always prominently displayed ($$$)
If you are logged into Google account-”G” knows
where you are located and will deliver results based
on your local
Directory Listings are important-Barnacle SEO
Some searches results in no “Pack” at all-Google is
moving towards total Local Organic Listings
Google SERPS-search results page is in flux-
Google is experimenting with SERPS
PPC
Pay Per Click
What is the secret to reaching Google page #1
without doing SEO?
What is PPC?
Pay per click advertising is form of online
advertising where your ads are displayed in front of
users when they use the keywords you target as
they make searches in search engines.
Advantages of Pay Per Click Marketing
Looking for instant traffic?
Interested in targeting your potential customers with
online ads set to only appear at a certain time for a
specific geographic location?
Get instant traffic online with Pay Per Click
Advantages of Pay Per Click Marketing
The position of your ads against your competitors
will depend on how much you are bidding for your
target keywords and your quality score.
Depending on the campaign settings, your ads may
also appear on various sites that are part of the
Google, Bing and Yahoo! networks.
Advantages of Pay Per Click Marketing
There are many options to target your customers
Some of the targeting options are by device,
location, language, scheduling, and keyword
matching.
When they click on any of your ads, they are
directed to a landing page on your website where
you can convert them to leads or customers via an
inquiry or contact form.
Advantages of Pay Per Click Marketing
Pay per click advertising allows you to reach the
first page of Google instantly even for highly
competitive keywords.
You only pay for clicks. With traditional advertising,
you pay a huge amount for media exposure to a
wide audience but are unable to target users based
on actual search and intent.
Advantages of Pay Per Click Marketing
Rapidly deployed-nearly instant traffic to your
custom landing page created for conversions
With PPC, you get exposed to a targeted audience
and pay only when someone actually clicks on your
ads.
Cost per click depends on “Quality Score”
Advantages of Pay Per Click Marketing
Even if we are displaying banners with your phone
number on them, you do not get charged when
someone calls your phone number, only if they click
on the ad.
In essence, you get FREE phone
Pay Per Click Marketing
“Quality Score”
Quality Score is a variable used by Google, Yahoo! (called Quality
Index), and Bing that can influence both the rank and cost per click
(CPC) of ads.
To determine the order in which ads are listed, each ad has the
following formula run against it: bid * Quality Score. Ads are then
listed in descending order based on the result of that equation.
The exact weight of Quality Score versus bid has not been revealed
by any of the major search engines, and each company has stated
that they reserve the right to continually adjust their ranking
methodologies.
Pay Per Click Marketing
“Quality Score”
Factors in determining Quality Score
1. Click-through rate-most important for Google
a. (CTR) of the keyword and matched ad
b. overall historic CTR of the entire AdWords account
c. the historic CTR of the display URLs in the ad
group
Pay Per Click Marketing
“Quality Score”
Factors in determining Quality Score
2. Ad copy relevance
relevance of the ad copy to the keyword
ads with ad copy that contains the keyword will
have a higher Quality Score than ads with ad copy
that does not contain the keyword.
Pay Per Click Marketing
“Quality Score”
Factors in determining Quality Score
3. Landing page quality
landing page quality is a factor in determining
Quality Score. Landing page quality generally refers
to whether or not the page contains relevant and
original content and the navigability of the site.
Pay Per Click Marketing
“Quality Score”
Factors in determining Quality Score
4. Landing page load time
In June 2008 Google revealed that landing page
load time impacts Quality Score.
Pay Per Click Marketing
“Quality Score”
Factors in determining Quality Score
5. Geographical considerations
Google has revealed that the accounts performance
in the geographical region where the ad will be
shown impacts Quality Score.
Pay Per Click Marketing
“Quality Score”
Factors in determining Quality Score
6. “Other Factors”
speculation in the search engine marketing (SEM)
community that Google is using on-site conversion
data in its Quality Score formula?
Advantages of Pay Per Click Marketing
Unlike SEO, which can take time to build rankings, PPC immediately
establishes an online presence, requires no real build-up time, and generates
ROI much more quickly when done right.
Advantages of Pay Per Click Marketing
1. You only pay for clicks-you only pay when someone
actually clicks on your ads, which means that a
campaign sending you only a small amount of traffic will
cost you a very little amount of money and a campaign
sending you a lot of traffic which would cost you more
money. In short, with PPC you get what you pay for.
2. Traffic is targeted-When you use PPC, your ads will be
placed on search engine results pages based on the
keywords typed by search engine users.
Advantages of Pay Per Click Marketing
3. You Have Control of Budget and Scheduling-With PPC,
you can set a maximum budget on a daily or monthly basis. This
allows for some flexibility, either when you just want to test a
campaign, test new keywords, or massively increase the size of your
campaign because the ROI has proven itself. You may also effectively
schedule your ads to appear based on what you think the days of the
week or time of day your target market is searching for a product or
service you offer.
4. Fast, Measurable Results-Every keyword that triggered your
ads to be displayed (impressions) and every click or click through rate
(CTR) and the cost per click for every keyword (CPC) is tracked and
measured. Conversions can also be tracked when they make a phone
call, when they sign up to your newsletter or fulfill an order form and
make a payment. Since results can be measured daily, weekly or
monthly, this allows for systematic optimization.
Advantages of Pay Per Click Marketing
What are Your Competitors Doing?
Your biggest competitors most likely have done PPC or are probably doing PPC.
One survey shows that online marketing savvy businesses have a strong focus
on paid search (PPC). Some 90% of marketers are either retaining or increasing
their PPC spending for the year ahead.
PPC is also often used to supplement SEO efforts, as SEO mostly makes
an impact on search rankings in the long term.
Advantages of Pay Per Click Marketing
What are Your Competitors Doing?
Online Marketing Budget Allocation
Google AdWords Remarketing
What is Google AdWords Remarketing?
Remarketing (also known as retargeting) is an advertising
method introduced by Google that allows you to serve
tailored advertisements to people who have visited your
site.
This method gives your prospects another chance to hire
your law firm–even after leaving your website.
In Remarketing, advertisements are displayed to an
“audience” that has displayed interest by visiting your
website.
Google AdWords Remarketing
What is Google AdWords Remarketing?
Remarketing (also known as retargeting) is an advertising
method introduced by Google that allows you to serve
tailored advertisements to people who have visited your
site.
This method gives your prospects another chance to hire
your law firm–even after leaving your website.
In Remarketing, advertisements are displayed to an
“audience” that has displayed interest by visiting your
website.
Google AdWords Remarketing
Google AdWords Remarketing
Why Engage in AdWords Remarketing? High Visibility-Your ads will be all over the place.
You will look like a big advertiser, an established company,
to your web visitors.
Branding & Recall-Your positive ad messages will long be
identified with you and will also help people remember your brand easily.
Cost-efficient-You only get charged for clicks, while you could virtually
get thousands or millions of impressions (free branding).
Free traffic-Due to high visibility, branding and recall, those who saw
your remarketing ads may just as well type your URL directly, or Google
your brand name, which avoids the cost that will incur when someone
clicks on your ads.
Google AdWords Remarketing
Why Engage in AdWords Remarketing?
Google AdWords Remarketing
How Big is the Google Display Network?
The Google Display Network (GDN) is the world's largest display advertising
network, which includes Google properties such as YouTube, Blogger, Gmail,
and 2 million other websites like USA Today and New York Times.
The Google DisplayNetwork serves 180 billion impressions each month or
about 6 billionimpressions a day.(comScore)
Google display network reaches 90% of global Internet users. (Google
Benchmarks and Insights)
Google AdWords Remarketing
How Big is the Google Display Network?
The average click-through rate of an ad on the Google DisplayNetwork is
0.4% -- four times as high as the average banner ad and almost ten times as
high as a Facebook ad.(WordStream)
AdWords remarketing is not only great for driving visitors back to your
website to convert but is also great at improving your branding which in
effect increases conversion and customer retention.
How does your business and website appear?
Tools to check
www.localsearchprofiler.com –Check How Your Business Appears
Online (Citation Report) and Reputation Report
https://www.google.com/webmasters/tools/mobile-friendly/
check how your site appears on a mobile device.
Contact me for a Free website evaluation/audit
Contact me for copies of slides
Contact me for book “Internet Marketing For Local Business”
Ed Kundahl, Ph.D., M.B.A.
855-943-8736 ext. 101
Lead Generation Uncovered-Why It Matters
We make law firms grow. Ask us how.
Lead Generation-Live Attorney Calls, PPC, Retargeting
Sponsored by
Presented by