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HB1N1F_v3 VTCT Level 1 NVQ Certificate in Hairdressing and Barbering Operational start date: 1 May 2015 Credit value: 23 Total Qualification Time (TQT): 230 Guided learning hours (GLH): 208 Qualification number: 601/5885/2 Statement of unit achievement By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements (if/where applicable) have been achieved under specified conditions, and that the evidence gathered is authentic. This statement of unit achievement table must be completed prior to claiming certification. Unit code Date achieved Learner signature Assessor initials IQA signature (if sampled) Mandatory units UHB16 UHB17 UHB18 UHB19 Optional units HB1N1_v3.indb 1 15/12/2017 10:43:41
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VTCT Level 1 NVQ Certificate in Hairdressing and Barbering · 2017. 12. 15. · The purpose of the VTCT Level 1 NVQ Certificate in Hairdressing and Barbering qualification is to provide

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Page 1: VTCT Level 1 NVQ Certificate in Hairdressing and Barbering · 2017. 12. 15. · The purpose of the VTCT Level 1 NVQ Certificate in Hairdressing and Barbering qualification is to provide

HB1N1F_v3

VTCT Level 1 NVQ Certificate in Hairdressing and Barbering

Operational start date: 1 May 2015Credit value: 23 Total Qualification Time (TQT): 230Guided learning hours (GLH): 208Qualification number: 601/5885/2

Statement of unit achievementBy signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements (if/where applicable) have been achieved under specified conditions, and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature

Assessor initials

IQA signature (if sampled)

Mandatory units

UHB16

UHB17

UHB18

UHB19

Optional units

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2

The qualification

Introduction National Occupational Standards (NOS)

The purpose of the VTCT Level 1 NVQ Certificate in Hairdressing and Barbering qualification is to provide you with the knowledge, skills and understanding to be a hairdressing or barbering assistant. This qualification is designed for learners aged 16 years or over and has both mandatory and optional units for you to achieve.

The mandatory units are shampoo and condition hair, preparing for hair services and maintaining the work area, contributing to effective working relationships and blow drying hair.

The optional section of this qualification allows you to choose what you would like to study and includes assisting with salon reception duties, assisting with shaving services, assisting with hair colour and lightening services, assisting with perming services, assisting with removing hair extensions and plait and twist hair using basic techniques.

Entry onto this qualification can be via previous achievement of an entry level qualification in hairdressing and/or a successful skills test or interview. You will be expected to gather evidence of both the practical skills and underpinning knowledge for each unit you study and create a portfolio of evidence for the qualification.

On successful completion of this qualification you will be in a position to apply for employment as an assistant/apprentice in a salon/barbershop setting.

2

This qualification is rregulated on the Regulated Qualifications Framework and has been mapped to the following NOS:

• SKACHB1• SKACHB2• SKACHB5• SKACHB10• SKAAH1• SKACHB3• SKACHB4• SKACHB6• SKACHB7• SKACHB8• SKACB1• SKACH1

This qualification is approved and supported by the Hairdressing and Beauty Industry Authority (HABIA), the standard setting body for hair, beauty, nails and spa qualifications.

Prerequisites

Successful achievement of one of the following is required to undertake this qualification; Level Entry 3 qualification in hairdressing or barbering, schools programme of study or a successful interview/skills test.

Your centre will have ensured that you have the required knowledge, understanding and skills to enrol and successfully achieve this qualification.

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3

Progression

3

The main purpose of this qualification is to enable you to gain employment as an assistant/apprentice hairdresser or barber in a commercial salon/barber shop.

You can also progress to the next level of learning via a range of vocational qualifications at Level 2, these include:

• VTCT Level 2 NVQ Diploma in Hairdressing

• VTCT Level 2 NVQ Diploma in Barbering

• VTCT Level 2 Diploma in Women’s Hairdressing

• VTCT Level 2 Diploma in Barbering

• VTCT Level 2 Diploma in Women’s and Men’s Hairdressing

The full list of VTCT hairdressing and barbering qualifications can be found on the VTCT website: http://www.vtct.org.uk/Home/QualificationCentreFinder.aspx.

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4

Qualification structure

Mandatory units - 14 creditsVTCT unit code

Ofqual unit reference Unit title Credit

value GLH Level

UHB16 J/506/9582 Prepare for hair services and maintain work areas 3 26 1

UHB17 H/506/9377 Contribute to the development of effective working relationships 3 25 1

UHB18 T/506/9495 Blow dry hair 4 40 1

UHB19 F/506/9371 Shampoo and condition hair 4 40 1

Optional units - 9 (minimum) creditsVTCT unit code

Ofqual unit reference Unit title Credit

value GLH Level

UHB38 L/506/9342 Assist with relaxing services 5 50 1

UHB39 K/506/9588 Assist with salon reception duties 4 38 1

UHB40 A/506/9370 Assist with hair colouring and lightening services 5 48 1

UHB41 A/506/9496 Plait and twist hair using basic techniques 4 40 1

UHB42 J/506/9369 Assist with perming services 5 48 1

UHB43 Y/506/9375 Remove hair extensions 5 48 2

UHB44 L/506/9762 Assist with shaving services 5 39 2

Total credits required - 23 (minimum)

4

All mandatory units must be completed. A minimum of 23 credits must be achieved at level 1 or above.

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5

Guidance on assessment

This book contains the mandatory units that make up this qualification. Optional units will be provided in additional booklets (if applicable). Where indicated, VTCT will provide assessment materials. Assessments may be internal or external. The method of assessment is indicated in each unit.

Internal assessment (any requirements will be shown in the unit)

Assessment is set, marked and internally quality assured by the centre to clearly demonstrate achievement of the learning outcomes. Assessment is sampled by VTCT external quality assurers.

Assessment explained

5

VTCT qualifications are assessed and verified by centre staff. Work will be set to improve your practical skills, knowledge and understanding. For practical elements, you will be observed by your assessor. All your work must be collected in a portfolio of evidence and cross-referenced to requirements listed in this record of assessment book.

Your centre will have an internal quality assurer whose role is to check that your assessment and evidence is valid and reliable and meets VTCT and regulatory requirements.

An external quality assurer, appointed by VTCT, will visit your centre to sample and quality-check assessments, the internal quality assurance process and the evidence gathered. You may be asked to attend on a different day from usual if requested by the external quality assurer.

This record of assessment book is your property and must be in your possession when you are being assessed or quality assured. It must be kept safe. In some cases your centre will be required to keep it in a secure place. You and your course assessor will together complete this book to show achievement of all learning outcomes, assessment criteria and ranges.

External assessment (any requirements will be shown in the unit)

Externally assessed question papers completed electronically will be set and marked by VTCT.

Externally assessed hard-copy question papers will be set by VTCT, marked by centre staff and sampled by VTCT external quality assurers.

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6

Creating a portfolio of evidence

As part of this qualification you are required to produce a portfolio of evidence. A portfolio will confirm the knowledge, understanding and skills that you have learnt. It may be in electronic or paper format.

Your assessor will provide guidance on how to prepare the portfolio of evidence and how to show practical achievement and understanding of the knowledge required to successfully complete this qualification. It is this booklet along with the portfolio of evidence that will serve as the prime source of evidence for this qualification.

Evidence in the portfolio may take the following forms:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

All evidence should be documented in the portfolio and cross-referenced to unit outcomes. Constructing the portfolio of evidence should not be left to the end of the course.

6

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7

Unit assessment methods

This section provides an overview of the assessment methods that make up each unit in this qualification. Detailed information on assessment is provided in each unit.

Mandatory units External Internal

VTCT unit code Unit title Question

paper(s) Observation(s) Portfolio of Evidence

UHB16 Prepare for hair services and maintain work areas 0

UHB17 Contribute to the development of effective working relationships 0

UHB18 Blow dry hair 0 UHB19 Shampoo and condition hair 0

Optional units External Internal

VTCT unit code Unit title Question

paper(s) Observation(s) Portfolio of Evidence

UHB38 Assist with relaxing services 0 UHB39 Assist with salon reception duties 0

UHB40 Assist with hair colouring and lightening services 0

UHB41 Plait and twist hair using basic techniques 0

UHB42 Assist with perming services 0 UHB43 Remove hair extensions 0 UHB44 Assist with shaving services 0

7

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Unit glossary

8

Description

VTCT product code

All units are allocated a unique VTCT product code for identification purposes. This code should be quoted in all queries and correspondence to VTCT.

Unit title The title clearly indicates the focus of the unit.

National Occupational Standards (NOS)

NOS describe the skills, knowledge and understanding needed to undertake a particular task or job to a nationally recognised level of competence.

LevelLevel is an indication of the demand of the learning experience; the depth and/or complexity of achievement and independence in achieving the learning outcomes.

Credit valueThis is the number of credits awarded upon successful achievement of all unit outcomes. Credit is a numerical value that represents a means of recognising, measuring, valuing and comparing achievement.

Guided learning hours (GLH)

The activity of a learner in being taught or instructed by - or otherwise participating in education or training under the immediate guidance or supervision of - a lecturer, supervisor, tutor or other appropriate provider of education or training.

Total qualification time (TQT)

The number of hours an awarding organisation has assigned to a qualification for Guided Learning and an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study, or any other form of participation in education or training. This includes assessment, which takes place as directed - but, unilke Guided Learning, not under the immediate guidance or supervision of - a lecturer, supervisor, tutor or other appropriate provider of education or training.

Observations This indicates the minimum number of competent observations, per outcome, required to achieve the unit.

Learning outcomes

The learning outcomes are the most important component of the unit; they set out what is expected in terms of knowing, understanding and practical ability as a result of the learning process. Learning outcomes are the results of learning.

Evidence requirements This section provides guidelines on how evidence must be gathered.

Observation outcome

An observation outcome details the tasks that must be practically demonstrated to achieve the unit.

Knowledge outcome

A knowledge outcome details the theoretical requirements of a unit that must be evidenced through oral questioning, a mandatory written question paper, a portfolio of evidence or other forms of evidence.

Assessment criteria

Assessment criteria set out what is required, in terms of achievement, to meet a learning outcome. The assessment criteria and learning outcomes are the components that inform the learning and assessment that should take place. Assessment criteria define the standard expected to meet learning outcomes.

Range The range indicates what must be covered. Ranges must be practically demonstrated in parallel with the unit’s observation outcomes.

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UHB16Prepare for hair services and maintain work areas

The aim of this unit is to develop your knowledge, understanding and skills to prepare yourself, clients and the work area for hair services. You will also learn how to keep the work area clean, tidy and safe throughout the day. You will learn how to support the stylists and/or barbers while they work and maintain a high level of personal professional appearance and good commuication skills at all times.

UHB16_v2

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National Occupational Standards (NOS)

GLH

Credit value

Level

National Occupational Standards (NOS)

Observations

External paper(s)

26

3

1

CHB1

3

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On completion of this unit you will:

Learning outcomes

Evidence requirements

UHB16

Prepare for hair services and maintain work areas

1. Be able to prepare and maintain the work area for hair services

2. Know how health and safety policies and procedures affect the maintenance of work areas

3. Know how to prepare and maintain the work area for hair services

You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

4. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

5. Tutor/Assessor guidance Your tutor must refer to the ‘Habia Assessment Strategy’ when delivering this unit to ensure that you cover all the requirements for this unit. This can be found on www.vtct.org.uk under the relevant qualification page. You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved.

6. External paper There is no external paper requirement for this unit.

1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

2. Simulation Simulation is not permitted in this unit. All Observation outcomes must be on real clients.

3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three occasions and must include preparation for three different hairdressing or barbering services. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

11

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Achieving observation outcomes

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

There is no range section that applies to this unit.

Achieving observation outcomes Achieving range

Achieving observations and range

UHB16

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

12

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Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

Learning outcome 1

Observations

Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

You can:

UHB16

*May be assessed by supplementary evidence.

Be able to prepare and maintain the work area for hair services

13

a. Prepare for hair services

b. Maintain the work area

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Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

• Projects• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies• Professional discussion

*This is not an exhaustive list.

Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning.

When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

Each assessment criterion in the knowledge learning outcomes has been mapped to the relevant statement in the National Occupational Standard (NOS). In the Knowledge section of this book, the assessment criteria and related NOS references are listed. There is a column for the portfolio reference to be inserted.

The NOS statements listed in the Knowledge Requirements section of this book, must be evidenced in a portfolio.

UHB1614

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Knowledge

UHB16 15

Learning outcome 2

Know how health and safety policies and procedures affect the maintenance of work areas

You can: NOS CHB1 reference

Portfolio reference

a. Outline own responsibilities for health and safety K1, K2, K5, K6, K7

b. Outline the importance of keeping and correctly storing client records K11, K12

c. Describe contact dermatitis and how it can be prevented K8

d. State the importance of preventing cross-infection and cross-infestation K3, K9, K10

e. Describe the potential hazards and possible risks that may occur in the workplace K4

f. Describe safe and hygienic working methods and practices that must be followed throughout the services

K19

You will be required to have a portfolio of evidence for all assessment criteria.

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UHB1616

Learning outcome 3

Know how to prepare and maintain the work area for hair services

You can: NOS CHB1 reference

Portfolio reference

a. Describe how to prepare for hair services K16

b. Describe how to store products, materials, tools and equipment required for hair services K17, K18, K20

c. Outline how to dispose of waste materials and products to maintain the work area K15, K21

d. State the importance of understanding and following instructions K13, K14

You will be required to have a portfolio of evidence for all assessment criteria.

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Knowledge requirements

UHB16 17

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB1 NOS statements to be included in a portfolio of evidence

K1 Your responsibilities for health and safety as defined by any specific legislation covering your job role

K2 General salon hygiene principles in relation to floors and seating, working surfaces, mirrors and salon equipment

K3 Methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation

K4 The hazards and risks which exist in your workplace and the safe working practices which you must follow

K5 Why it is important to use personal protective equipment

K6 The type of personal protective equipment available

K7 Your salon’s requirements for work area preparation and maintenance, including the checking and cleaning of equipment

K8 What contact dermatitis is, and how to avoid developing it whilst carrying out services

K9 How to clean, disinfect and sterilise different types of tools for the different hair services such as metals, plastic, wood, electrical

K10 The difference between sterilising and disinfecting

K11 The importance of the correct storage of client records in relation to the Data Protection Act

K12 The importance of and reasons for keeping records of hair services

K13 The importance of following your stylist’s instructions

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UHB1618

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB1 NOS statements to be included in a portfolio of evidence

K14 The importance of checking you have understood the instructions given by the stylist

K15 How to dispose of waste materials and products from hair services

K16 The types of products, materials, tools and equipment required for hair services offered by your salon

K17 How to set up materials, tools and equipment for the hair services offered by your salon

K18 How and where to store materials, tools and equipment

K19 The importance of following suppliers’ and manufacturers’ instructions for the safe use of equipment, materials and products

K20 The importance of checking and replenishing stock items

K21 The condition in which the work area should be left ready for further services

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UHB17Contribute to the development of effective working relationships

The aim of this unit is to develop your knowledge, understanding and skills to form good relationships with clients in a way that promotes goodwill and trust. Being able to work effectively when supporting your colleagues and use opportunities for learning where ever possible within your job role.

Throughout this unit, you will need to maintain a high level of health, safety and hygiene throughout your work. You will also need to maintain a professional personal appearance and demonstrate effective communication skills.

UHB17_v2

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National Occupational Standards (NOS)

GLH

Credit value

Level

National Occupational Standards (NOS)

Observations

External paper(s)

25

3

1

CHB2

3

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On completion of this unit you will:

Learning outcomes

Evidence requirements

UHB17

Contribute to the development of effective working relationships

1. Be able to develop working relationships with clients and colleagues

2. Be able to plan for self-development within job role

3. Know the key factors that contribute to effective working relationships

You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

6. Tutor/Assessor guidance Your tutor must refer to the ‘Habia Assessment Strategy’ when delivering this unit to ensure that you cover all the requirements for this unit. This can be found on www.vtct.org.uk under the relevant qualification page. You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper There is no external paper requirement for this unit.

1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

2. Simulation Simulation is not permitted in this unit. All Observation outcomes must be on real clients.

3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three occasions, two of which will cover your interaction with clients and one of which will cover your interaction with colleagues. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

21

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Achieving observation outcomes

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

Achieving observation outcomes Achieving range

Achieving observations and range

UHB17

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

22

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Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

Learning outcome 1

Observations

Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

You can:

UHB17

*May be assessed by supplementary evidence.

Be able to develop working relationships with clients and colleagues

23

a. Develop effective working relationships with clients

b. Develop effective working relationships with colleagues

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Learning outcome 2

You can:

UHB17

Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

a. Identify personal strengths and weaknesses*

b. Contribute and agree to a self-development plan with targets*

Be able to plan for self-development within job role

24

*May be assessed by supplementary evidence.

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Range

You must practically demonstrate that you have:

UHB17 25

Used all opportunities to interact with relevant people Portfolio reference

Work colleagues

Clients

Management

Participated in all types of learning opportunities Portfolio reference

Active participation in training and development activities

Active participation in salon activities

Watching technical activities

It is strongly recommended that all range items are practically demonstrated. Where this is not possible, additional observed evidence may be produced to demonstrate competence.

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Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

• Projects• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies• Professional discussion

*This is not an exhaustive list.

Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning.

When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

Each assessment criterion in the knowledge learning outcomes has been mapped to the relevant statement in the National Occupational Standard (NOS). In the Knowledge section of this book, the assessment criteria and related NOS references are listed. There is a column for the portfolio reference to be inserted.

The NOS statements listed in the Knowledge Requirements section of this book, must be evidenced in a portfolio.

UHB1726

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Knowledge

UHB17 27

Learning outcome 3

Know the key factors that contribute to effective working relationships

You can: NOS CHB2 reference

Portfolio reference

a. Describe how salon and legal requirements affect working relationships K1, K2, K3, K4, K5

b. Describe communication techniques and their importance in developing working relationships K7, K8, K9, K10

c. Outline the importance of following salon procedures K6

d. State the importance of target setting and improving personal performance

K11, K12, K13, K14, K15, K16, K17, K18, K19, K20, K21, K22

You will be required to have a portfolio of evidence for all assessment criteria.

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Knowledge requirements

UHB1728

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB2 NOS statements to be included in a portfolio of evidence

K1 Your job role and responsibilities and how this relates to the role of other team members

K2 When you need to seek assistance, agreement with or permission from others

K3 Why it is important to work within your job responsibilities and what might happen if you do not do so

K4 The standards of behaviour that are expected of you when working in the salon, including attendance and punctuality

K5 Your salon’s standards for personal appearance

K6 Your salon’s guidelines for client care and why they should be followed

K7 How to communicate in a clear, polite, confident way and why this is important

K8 The questioning and listening skills you need in order to find out information

K9 The different methods of communication

K10 How to recognise when a client is angry and when a client is confused

K11 How to get information about your job, your work responsibilities and the standards expected of you

K12 Your salon’s appeals and grievance procedures

K13 Your personal development targets and timescales

K14 The importance of meeting your work targets

K15 How to identify your own strengths and weaknesses

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UHB17 29

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB2 NOS statements to be included in a portfolio of evidence

K16 The importance of continuous professional development

K17 Who can help you identify and obtain opportunities for your development and training

K18 How using the National Occupational Standards can help you identify your development needs

K19 Why good working relationships are important

K20 How to react positively to reviews and feedback and why this is important

K21 How to manage your time effectively

K22 Who to report to when you have difficulties in working with others

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UHB1730

Notes Use this area for notes and diagrams

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UHB18Blow dry hair

The aim of this unit is to develop your knowledge, understanding and skills to to carry out basic blow drying techniques, using tools and products following the instructions of the stylist.

Throughout this unit, you will need to maintain health, safety and hygiene throughout your work. You will also need to maintain a professional personal appearance and demonstrate good communication skills.

UHB18_v2

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National Occupational Standards (NOS)

GLH

Credit value

Level

National Occupational Standards (NOS)

Observations

External paper(s)

40

4

1

CHB5

3

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On completion of this unit you will:

Learning outcomes

Evidence requirements

UHB18

Blow dry hair

1. Be able to blow dry hair

2. Know how health and safety policies and procedures affect styling and finishing services

3. Know the science of blow drying hair

4. Know the tools, equipment, products and techniques used to blow dry hair

You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

6. Tutor/Assessor guidance Your tutor must refer to the ‘Habia Assessment Strategy’ when delivering this unit to ensure that you cover all the requirements for this unit. This can be found on www.vtct.org.uk under the relevant qualification page. You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper There is no external paper requirement for this unit.

1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

2. Simulation Simulation is not permitted in this unit. All Observation outcomes must be on real clients.

3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three occasions each for a different client. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

33

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Achieving observation outcomes

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

Achieving observation outcomes Achieving range

Achieving observations and range

UHB18

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

34

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Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

Learning outcome 1

Observations

Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

You can:

UHB18

*May be assessed by supplementary evidence.

Be able to blow dry hair

35

a. Prepare for blow drying services

b. Apply safe and hygienic methods of working throughout services

c. Confirm blow drying instructions with stylist

d. Apply products as instructed

e. Select suitable tools and equipment

f. Carry out blow drying services

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You must practically demonstrate that you have:

Range

UHB18

Used all tools Portfolio reference

Flat brushes

Round brushes

Worked on all hair lengths Portfolio reference

Above shoulder length

Below shoulder length

Used all the blow drying techniques Portfolio reference

Creating volume

Straightening

Creating movement

36

It is strongly recommended that all range items are practically demonstrated. Where this is not possible, additional observed evidence may be produced to demonstrate competence.

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Developing knowledge

UHB18 37

Achieving knowledge outcomes

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

• Projects• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies• Professional discussion

*This is not an exhaustive list.

Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning.

When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

Each assessment criterion in the knowledge learning outcomes has been mapped to the relevant statement in the National Occupational Standard (NOS). In the Knowledge section of this book, the assessment criteria and related NOS references are listed. There is a column for the portfolio reference to be inserted.

The NOS statements listed in the Knowledge Requirements section of this book, must be evidenced in a portfolio.

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Knowledge

UHB1838

Know how health and safety policies and procedures affect styling and finishing services

You can: NOS CHB5 reference

Portfolio reference

a. Outline responsibilities for health and safety in own role K1, K4, K13

b. Describe the potential hazards and possible risks that may occur in the workplace and affect services

c. Describe safe and hygienic working methods and practices that must be followed throughout the services

K2, K3, K6, K7, K10, K21

d. Describe contact dermatitis and how it can be prevented K5

e. State the importance of following instructions when blow drying K12

f. State the importance of preventing cross-infection and cross-infestation K8, K9, K14

You will be required to have a portfolio of evidence for all assessment criteria.

Learning outcome 2

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UHB18 39

Learning outcome 3

Know the science of blow drying hair

You can: NOS CHB5 reference

Portfolio reference

a. Describe the structure of the hair K24

b. Describe the effects of humidity on hair K25

You will be required to have a portfolio of evidence for all assessment criteria.

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UHB1840

Learning outcome 4

Know the tools, equipment, products and techniques used to blow dry hair

You can: NOS CHB5 reference

Portfolio reference

a. Identify the tools, equipment and products available and the effects they achieve K16, K17

b. State the importance of following salon and manufacturers’ instructions for products, tools and equipment

K11

c. Outline the importance of applying correct technique during drying and finishing services

K15, K18, K19, K20, K22, K23

d. Outline the importance of using products cost effectively

You will be required to have a portfolio of evidence for all assessment criteria.

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Knowledge requirements

UHB18 41

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB5 NOS statements to be included in a portfolio of evidence

K1 Your responsibilities for health and safety as defined by any specific legislation covering your job role

K2 Your salon’s requirements for client preparation

K3 Your salon’s requirements for the disposal of waste

K4 The range of protective clothing and products that should be available to yourself and clients

K5 What contact dermatitis is, and how to avoid developing it whilst carrying out styling and finishing services

K6 How the position of your client and yourself can affect the desired outcome and reduce fatigue and the risk of injury

K7 Why it is important to position your tools, products and materials for ease of use

K8 Why it is important to keep your work area clean and tidy

K9 Methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation

K10 Your salon’s and legal requirements for disposal of waste materials

K11 Suppliers’ and manufacturers’ instructions for the safe use of equipment, materials and products which you must follow

K12 The importance of following your stylist’s instructions

K13 The importance of personal hygiene and presentation in maintaining health and safety in your workplace

K14 Methods of cleaning, disinfecting and sterilisation used in salons

K15 Your salon’s expected service times for basic blow drying services

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UHB1842

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB5 NOS statements to be included in a portfolio of evidence

K16 The types and purposes of blow drying products

K17 The range of flat and round brushes available for blow drying

K18 Why and how to use flat and round brushes to create volume, movement and to straighten hair

K19 Why the direction of the airflow is important to achieve the desired look and avoid damage to the cuticle

K20 The importance of controlling your tools to minimise damage to the hair and scalp and prevent client discomfort

K21 The importance of checking client comfort throughout the blow drying process

K22 Methods of handling and controlling hair sections during the blow drying process

K23 How the incorrect application of heat can affect the hair and scalp

K24 The basic structure of the hair

K25 The effects of humidity on the hair

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UHB19Shampoo and condition hair

The aim of this unit is to develop the skill of shampooing and conditioning using massage techniques and products for different types of hair, following the instructions of a stylist.

Throughout this unit, you will need to maintain health, safety and hygiene throughout your work. You will also need to maintain a professional personal appearance and demonstrate good communication skills.

UHB19_v2

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National Occupational Standards (NOS)

GLH

Credit value

Level

National Occupational Standards (NOS)

Observations

External paper(s)

40

4

1

CHB10

3

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On completion of this unit you will:

Learning outcomes

Evidence requirements

UHB19

Shampoo and condition hair

1. Be able to shampoo and condition the hair and scalp

2. Know health and safety policies and procedures that affect shampooing and conditioning services

3. Understand the basic science of shampooing and conditioning treatments

4. Understand the products and techniques used in shampooing and conditioning

Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development. You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

6. Tutor/Assessor guidance Your tutor must refer to the ‘Habia Assessment Strategy’ when delivering this unit to ensure that you cover all the requirements for this unit. This can be found on www.vtct.org.uk under the relevant qualification page. You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper There is no external paper requirement for this unit.

1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

2. Simulation Simulation is not permitted in this unit. All Observation outcomes must be on real clients.

3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three separate occasions, each for a different client. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur.

45

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Achieving observation outcomes

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

Achieving observation outcomes Achieving range

Achieving observations and range

UHB19

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

46

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Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

Learning outcome 1

Observations

Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

You can:

UHB19

*May be assessed by supplementary evidence.

Be able to shampoo and condition the hair and scalp

47

a. Prepare for shampooing and conditioning services

b. Apply safe and hygienic methods of working throughout services

c. Use products, tools and equipment as instructed

d. Carry out shampooing and conditioning services as instructed

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You must practically demonstrate that you have:

Range

UHB19

Used all massage techniques Portfolio reference

Effleurage

Rotary

Friction

Petrissage

Used all conditioning products Portfolio reference

Surface

Penetrating

48

It is strongly recommended that all range items are practically demonstrated. Where this is not possible, additional observed evidence may be produced to demonstrate competence.

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Developing knowledge

UHB19 49

Achieving knowledge outcomes

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

• Projects• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies• Professional discussion

*This is not an exhaustive list.

Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning.

When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

Each assessment criterion in the knowledge learning outcomes has been mapped to the relevant statement in the National Occupational Standard (NOS). In the Knowledge section of this book, the assessment criteria and related NOS references are listed. There is a column for the portfolio reference to be inserted.

The NOS statements listed in the Knowledge Requirements section of this book, must be evidenced in a portfolio.

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Knowledge

UHB1950

Know health and safety policies and procedures that affect shampooing and conditioning services

You can: NOS CHB10 reference

Portfolio reference

a. Outline responsibilities for health and safety in own role K1, K3, K12

b. Describe the potential hazards and possible risks that may occur in the workplace and affect services K9

c. State safe and hygienic working methods and practices that must be followed throughout the services

K2, K5, K28, K30

d. Describe contact dermatitis and how it can be prevented K4

e. State the importance of following instructions when shampooing and conditioning K10, K13, K14, K15

f. State the importance of preventing cross-infection and cross-infestation K6, K8

You will be required to have a portfolio of evidence for all assessment criteria.

Learning outcome 2

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UHB19 51

Learning outcome 3

Understand the basic science of shampooing and conditioning treatments

You can: NOS CHB10 reference

Portfolio reference

a. Describe the basic science which underpins the services provided

K16, K17, K18, K24, K29

You will be required to have a portfolio of evidence for all assessment criteria.

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UHB1952

Learning outcome 4

Understand the products and techniques used in shampooing and conditioning

You can: NOS CHB10 reference

Portfolio reference

a. Describe the range of products available K19

b. State the importance of following salon and manufacturers’ instructions when applying and removing shampooing and conditioning products

K11, K25

c. Describe the massage techniques used during shampooing and conditioning K20

d. State the importance of detangling the hair from point to root K26, K27

e. State the importance of using shampoos and conditioners cost effectively K7

f. State the problems that may arise from incorrect shampooing and conditioning K21, K22, K23

You will be required to have a portfolio of evidence for all assessment criteria.

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Knowledge requirements

UHB19 53

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB10 NOS statements to be included in a portfolio of evidence

K1 Your responsibilities for health and safety as defined by any specific legislation covering your job role

K2 Your salon’s requirements for client preparation

K3 The range of protective clothing that should be available to yourself and clients

K4 What contact dermatitis is, and how to avoid developing it whilst carrying out hairdressing services

K5 How the position of your client and yourself can affect the desired outcome and reduce fatigue and the risk of injury

K6 Why it is important to keep your work area clean and tidy

K7 The importance of using shampoos and conditioners cost effectively

K8 Methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation

K9 The hazards and risks which exist in your workplace and the safe working practices which you must follow

K10 The importance of following your stylist’s instructions

K11 Suppliers’ and manufacturers’ instructions for the safe use of equipment, materials and products which you must follow

K12 The importance of personal hygiene and presentation in maintaining health and safety in your workplace

K13 The person to whom you should report low levels of resources

K14 Your salon’s expected service time for shampooing and conditioning

K15 What may happen if instructions for shampooing and conditioning hair are not followed

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UHB1954

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CHB10 NOS statements to be included in a portfolio of evidence

K16 How shampoo and water act together to cleanse the hair

K17 How the build up of products can affect the hair, scalp and effectiveness of other services

K18 How shampoos and conditioning products affect the hair and scalp

K19 Different types of shampoo and conditioning products and their effects

K20 When and how to use different massage techniques when shampooing and conditioning different lengths of hair

K21 How to shampoo and condition the hair and the potential consequences of doing this incorrectly

K22 The types and causes of problems that can arise when shampooing and conditioning hair

K23 The types of problems that should be reported and the person to whom they should be reported

K24 The effects of water temperature on the scalp

K25 The importance of removing shampoo and conditioner and excess water from the hair

K26 The importance of detangling the hair from point to root

K27 The importance of detangling the hair without causing damage to the hair and scalp

K28 The importance of checking client comfort throughout the shampooing and conditioning process

K29 How heat affects the hair during the conditioning treatment

K30 How to use electrical heated equipment when conditioning hair

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