Volunteer Voice News • Needs • Training September 2015 IN THIS ISSUE Save the Dates: Volunteer Appreciation Event “BCM Baseball Day” Sunday, October 4th Turner Field Joyous Toys Store December 7 –11 Farwell Letter from Brandi ————— WELCOME TO NEW VOLUNTEERS Judy Burdett Wieuca Road Baptist Church Michele Woodroof Buckhead Church ————— BCM Appoints New Services Director and Emergency Assistance Program Manager We are excited to announce the promotions of two staff members, Eloise Williams and Najah Douglass, as of August 31, 2015. Eloise, BCM’s Foundation 3 Manager/Case Management Supervisor, has been appointed as the Services Director and Najah Douglass, BCM’s Emergency Assistance Coordinator, has been appointed as the new Emergency Assistance Manager. Eloise has a degree in Social Work and has been a member of the BCM family in a case management and program management capacity for more than thirteen (13) years. She was instrumental in the development of all of BCM’s signature programs and also worked extensively at Buckhead Thriftique. Eloise has fully embraced this growth opportunity and will be a tremendous asset to the leadership team. Najah started at BCM as a volunteer in May 2013 and joined the BCM staff as the Emergency Assistance Coordinator in July 2013. She is currently completing her Bachelor of Science degree in Human Services at Kennesaw State University and is scheduled to graduate in May 2016. Najah is excited for her new role at BCM and continuing to serve our clients and supporting the volunteers. SAVE THE DATE “BCM BASEBALL DAY” Volunteer Appreciation Event Sunday, October 4, 2015 Turner Field 3:05 PM Atlanta Braves vs. St. Louis Cardinals Formal Invitation to Follow
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Volunteer Voice News • Needs • Training
September 2015
IN THIS ISSUE
Save the Dates:
Volunteer Appreciation Event “BCM Baseball Day” Sunday, October 4th
Turner Field
Joyous Toys Store December 7 –11
Farwell Letter from Brandi
—————
WELCOME TO
NEW VOLUNTEERS
Judy Burdett
Wieuca Road Baptist Church
Michele Woodroof
Buckhead Church
—————
BCM Appoints New Services Director and
Emergency Assistance Program Manager
We are excited to announce the promotions of two staff members, Eloise
Williams and Najah Douglass, as of August 31, 2015. Eloise, BCM’s Foundation
3 Manager/Case Management Supervisor, has been appointed as the Services
Director and Najah Douglass, BCM’s Emergency Assistance Coordinator, has
been appointed as the new Emergency Assistance Manager.
Eloise has a degree in Social Work and has
been a member of the BCM family in a case
management and program management
capacity for more than thirteen (13) years.
She was instrumental in the development of
all of BCM’s signature programs and also
worked extensively at Buckhead
Thriftique. Eloise has fully embraced this
growth opportunity and will be a tremendous
asset to the leadership team.
Najah started at BCM as a volunteer in May 2013 and
joined the BCM staff as the Emergency Assistance
Coordinator in July 2013. She is currently completing
her Bachelor of Science degree in Human Services at
Kennesaw State University and is scheduled to
graduate in May 2016. Najah is excited for her new
role at BCM and continuing to serve our clients and
supporting the volunteers.
SAVE THE DATE
“BCM BASEBALL DAY”
Volunteer Appreciation Event
Sunday, October 4, 2015
Turner Field 3:05 PM
Atlanta Braves vs. St. Louis Cardinals
Formal Invitation to Follow
Emergency
Assistance Reminders
Intake Volunteers: When seeing a
financial appointment for utility assistance,
please make two copies of the utility bill.
Intake Volunteers: Please make sure all
forms are signed by the client and yourself
prior to seeing a staff.
Helpline Volunteers: When giving an
appointment, please always have the client
provide proof of employment to include:
check stubs, direct deposits, print out of
department of labor wage report, print out of
wage history from deposit credit
card. Please see staff if you have any
questions regarding the documents needed.
Intake Volunteers: In an effort to protect
the privacy and confidentiality of our
clients, please remember the following
procedures:
1. Only use the first or last name
when calling someone back to the
intake rooms. Full names should not
be used in the lobby or with other
volunteers.
2. If someone in the lobby is looking
for a client in an intake room, do not
confirm or inform the person if
someone is being seen. Please ask the
person to call the client on the phone
and let the client know someone is
asking for them in the lobby.
Food Pantry Volunteers: When sorting
incoming donations, please remember to
check the expiration date and packaging
before adding to the shelf. If an item is
expired or opened, please discard in the
trash.
VOLUNTEERS RECEIVE 25% OFF ONE
ITEM AT
BUCKHEAD THRIFTique
Name:
_________________________________________
Date :
__________________________________________
Present coupon to cashier prior to purchase.
Not valid for sale items. No cash value.
Valid for only one item.
Expires 9/30/2015
August Volunteer of the Month
CONGRATULATIONS, KIP TEDESCHI
Kip is one of our regular Friday afternoon food pantry
volunteers. He has volunteered with BCM for over five
years and is dedicated to keeping our pantry fully stocked
and organized. Kip not only serves in our pantry, but also
volunteers at our Tee it Up Golf Tournament each year.
Thank you for all that you do, Kip!
Nominate someone today to be the September Volunteer
of the Month by emailing your nomination to Tiffany at
When seeing a financial appointment for utility assistance please make two copies of the utility bill.
When filling out the authorization to release form, always mark: Rental/Morgtage history, Utility information, Employment verification and other agencies.
Please make sure all forms are signed by client and volunteer prior to seeing a staff.
Helpline Updates:
When giving an appointment please always have client provide proof of employment: check stubs, direct deposits, print out of department of labor wage report, print out of wage history from deposit credit card. Please see staff if you have any questions regarding the documents needed.
Stolen purse and police report cannot be an emergency to give a client an appointment, if a client calls and this is their emergency and you have questions please see staff for assistance.
Please make sure to ask every question on the helpline intake form to include if client is paid cash or self-employed. This is a very important ques-tions to ask to determine what documents they will need to bring as proof of employment.
Emergency Assistance Update:
When calling a client to the intake room, please call them by their first or last name, but not both.
Good rule of thumb is to always sit closet to the door when in the intake room with a client.
If someone in the lobby is looking for a client in the intake room, never let the person know if someone is being seen. Please ask the person to call them on their phone and let the client in the intake room know that someone is looking for them in the lobby.