Department of State Overseas Building Operations FMA&A Program Arlington, Virginia Facility Engineering Associates, P.C. (FEA) worked with the Department of State (DOS) Bureau of Overseas Buildings Operations (OBO) to develop the Facility Management Assessment and Analysis Program (FMA&A) – an industry-developed, tested and customizable evaluation and assessment tool to evaluate and measure the performance of the FM organization at diplomatic posts overseas. OBO was seeking to develop a repeatable program to assess their Embassies’ facility management (FM) processes and assist in developing FM improvement strategies for these facilities. The main goal was to achieve facility management excellence at overseas embassies through a collaborative effort between the overseas posts and OBO in Washington. The FMA&A program is designed to provide benefits to all stakeholders involved in the facilities life-cycle including the FM personnel and management, and other entities in the Department of State. FEA participated in pilot visits to embassies in Central America, South America, and Africa to establish a customized performance measurement system. The objective was to meet the specific challenges associated with effective management of international facilities. The FMA&A provides practical and tangible strategies for improvement that reduce PRIMARY CLIENT REFERENCE James Weaver, PE Principal, Global Buildings NA 1100 North Glebe Road, Suite 500 Arlington, VA 22201 (571) 218-1248 [email protected] START DATE: April 1, 2012 COMPLETION DATE: July 31, 2013 PROJECT SIZE: 1,400,000 SQ FT VALUE OF CONTRACT: $320,330 CLIENT BENEFITS Created a measurement system which included performance levels Established metrics and benchmarks of department performance Provided practical and tangible strategies to obtain best practices SCOPE ITEMS Develop the Facility Management Assessment and Analysis Program Conduct pilot implementation at seven
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Department of State Overseas Building OperationsFMA&A ProgramArlington, Virginia
Facility Engineering Associates, P.C. (FEA) worked with the Department of State (DOS) Bureau of Overseas Buildings Operations (OBO) to develop the Facility Management Assessment and Analysis Program (FMA&A) – an industry-developed, tested and customizable evaluation and assessment tool to evaluate and measure the performance of the FM organization at diplomatic posts overseas. OBO was seeking to develop a repeatable program to assess their Embassies’ facility management (FM) processes and assist in developing FM improvement strategies for these facilities. The main goal was to achieve facility management excellence at overseas embassies through a collaborative effort between the overseas posts and OBO in Washington.
The FMA&A program is designed to provide benefits to all stakeholders involved in the facilities life-cycle including the FM personnel and management, and other entities in the Department of State. FEA participated in pilot visits to embassies in Central America, South America, and Africa to establish a customized performance measurement system. The objective was to meet the specific challenges associated with effective management of international facilities. The FMA&A provides practical and tangible strategies for improvement that reduce operating costs, improve the total cost of ownership, and maximize operational efficiency, effectiveness, and productivity.
PRIMARY CLIENT REFERENCEJames Weaver, PEPrincipal, Global Buildings NA1100 North Glebe Road, Suite 500Arlington, VA 22201(571) [email protected] START DATE: April 1, 2012COMPLETION DATE: July 31, 2013
PROJECT SIZE: 1,400,000 SQ FTVALUE OF CONTRACT: $320,330
CLIENT BENEFITS Created a measurement system
which included performance levels
Established metrics and benchmarks of department performance
Provided practical and tangible strategies to obtain best practices
SCOPE ITEMS Develop the Facility Management
Assessment and Analysis Program
Conduct pilot implementation at seven embassies in Central & South America and Africa
Provide an evaluation of the contracted maintenance services at fifteen embassies
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