Smithsonian Institution Operations Training and Development Washington, DC FEA provided consulting services to develop a replicable, instructor-led training program for CMMS users to help facilitate business-function specific education of key concepts, required skills, and standard values. FEA designed the program curricula including nine three-hour modules, as well as the functional tools associated with the execution of the training which included, instructor guides, presentation materials, student manuals, learning activities and assessment materials. The program included providing training to over 500 maintenance staff from the Smithsonian Institution's facilities management branch, Office of Facilities Management and Reliability (OFMR). The custom and comprehensive training program for OFMR staff was developed for the implementation of documented processes and the use of Tririga. The training program enhanced worker knowledge and confidence which enabled the generation of accurate and consistent data reports to support decisions, justify resources, and confidently measure performance. PRIMARY CLIENT REFERENCE Sheri Vucci Associate Director of Business Operations PO Box 37012 Washington, DC 20013- 7012 (202) 633-1569 START DATE: May 12, 2009 COMPLETION DATE: ongoing PROJECT SIZE: 8,600,000 SQFT VALUE OF CONTRACT: $393,719 CLIENT BENEFITS Custom and comprehensive training program for Tririga Increased overall stewardship Increased utilization of Tririga Increased operational awareness SCOPE ITEMS Partner with SI OFMR to document maintenance practices
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Smithsonian Institution Operations Training and DevelopmentWashington, DC
FEA provided consulting services to develop a replicable, instructor-led training program for CMMS users to help facilitate business-function specific education of key concepts, required skills, and standard values. FEA designed the program curricula including nine three-hour modules, as well as the functional tools associated with the execution of the training which included, instructor guides, presentation materials, student manuals, learning activities and assessment materials. The program included providing training to over 500 maintenance staff from the Smithsonian Institution's facilities management branch, Office of Facilities Management and Reliability (OFMR).
The custom and comprehensive training program for OFMR staff was developed for the implementation of documented processes and the use of Tririga. The training program enhanced worker knowledge and confidence which enabled the generation of accurate and consistent data reports to support decisions, justify resources, and confidently measure performance.
PRIMARY CLIENT REFERENCESheri VucciAssociate Director of Business OperationsPO Box 37012 Washington, DC 20013-7012(202) 633-1569 START DATE: May 12, 2009COMPLETION DATE: ongoing
PROJECT SIZE: 8,600,000 SQFTVALUE OF CONTRACT: $393,719
CLIENT BENEFITS Custom and comprehensive
training program for Tririga Increased overall stewardship Increased utilization of Tririga Increased operational
awareness
SCOPE ITEMS Partner with SI OFMR to
document maintenance practices
Develop a consistent Smithsonian-wide program
Link O&M decisions and capital planning by utilizing KPIs
Develop a consolidated OFMR maintenance manual
Develop custom and comprehensive Tririga training
Train OFMR maintenance staff on use of Tririga
Enable generation of accurate and consistent data
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