Vancouver 2010: Preparing the AT&T Network for Traffic of ...cqr2010.ieee-cqr.org/Day 2/Bobbi Bailey IEEE Presentation FINAL.pdf · U-verse Subscribers Most Complete footprint for

Vancouver 2010: Preparing the AT&T Network for Traffic of Olympic Proportions

IEEE CQR International WorkshopVancouverJune 9, 2010

Susan R (Bobbi) BaileySusan R. (Bobbi) BaileyVice President

Architecture andNetwork RealizationNetwork Realization

AT&T Labs

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Network Scale & ScopeIndustry LeaderLeaders Quadrant3 800

100%Leaders QuadrantGlobal, Pan European, Asia Pacific

Network Service Provider, US Telecommunication Service Provider , Web Hosting and Cloud

Infrastructure Systems , Web Conferencing and W ld id d N th A i C i ti

3,800MPLS nodes serving

182 countries

9152Major network 886,418

Fortune 1000companies are

AT&T customers

Worldwide and North American Communications and Outsourcing Professional ServicesGartner Magic Quadrants 2009/2010)

Leader in Global Networking for Multi Nationals

Major network buildings—211K

satellite locations

,Miles of network fiber

87MWireless Customers

17.5MBroadband g

(IDC 12/2009)

IDC Global MNC Telecom Marketscape Leader (2010)

129,905Wi-Fi hotspots

around the world

Broadband Connections

2.3MU-verse Subscribers

Most Complete footprint for enterprise managed service contracts of top 5 global providers

(Ovum 2009) 18.7+ Petabytes

of data per day

458BText messages

handled in 2009US Enterprise Telecom Leader (Oct 2008)

MPLS Global Leader (Forrester 2009)

of data per day

38Internet Data Centers

on four continents

24x7Network monitoring

& management


2

“Setting the industry standard for network reliability”

AT&T MPLS Network: Global Reach

US, Canada &Central America

Europe, Middle East and Africa

Worldwide

South America Asia Pacific


Page 3

Network complexity and customer expectations are increasing

Proliferation of end point devices, with Mobility at the

t f ti it

Anytime, Anywhere A d i center of connectivity

Explosive growth of services Multiple Services

Any device

Explosive growth of services and applications

Increased Customer Multiple

N t k Increased Customer performance expectations

Networks

Convergence-enabled consolidation of network and IT infrastructure


AT&T Network Operations Mission

Ensure that the Ensure that the AT&T Network AT&T Network connects people with their worldconnects people with their world——

everywhereeverywhere they live and workthey live and work——and and does itdoes it betterbetter than anyone else.than anyone else.

Provide comprehensive and seamless customer application service quality by preventing, application service quality by preventing,

detecting and correcting failures in the network before they impact the service experience.


5

AT&T Network Continuity Best Practices

Global NetworkPlans

PersonnelProcessPracticePractice

Operations Center

Monitor &Manage Events

PracticePracticePractice

Respond,RResume,Recover,Restore

Learn

Network


6

DisasterRecovery

Process Improvement Cycle

AT&T 3P Process: Predictive, Preventive, Proactive

AT&T monitors and enhances its network during a variety of major events, including:

Political eventsMajor weather eventsMajor conventions and trade showsMajor concerts and music festivalsMajor sporting eventsMajor sporting events

Actions taken for each event vary based on the level of support needed, but can include:

Additional security measuresNetwork restrictionsAddition of temporary network capacityAddition of temporary network capacityAdditional staff coverageClear all alarms and ensure redundancy


Page 7

Preparing the AT&T Network for the 2010 Vancouver Olympics

AT&T took steps to augment its wireless network for customers attending the Olympics in Vancouver.

Vancouver Olympics

g y pIncreased cell site backhaul capacity to support wireless network trafficAdded second carrier to the areaImplemented a cross-border roaming agreement with Rogers WirelessWireless voice and data retainability remained above 95 percent throughout the duration of the Olympic Games.


Page 8

AT&T Network Disaster Recovery

D di d T kDedicated TeamworkNDR Operations

Team of 50 disaster recovery professionals and hundreds of professionals and hundreds of

Network Operations reserve – plan constantly, practice four times/year

A t t d T lAutomated ToolsNDR Systems

Office lists and element configuration storage and download

Customized Technology

configuration storage and download capability for rapid implementation

Customized TechnologyNDR Trailers

$500M investment in 300 trailers and support vehicles housing equipment and


Page 9

pp g q pcomponents

AT&T h b th l i t l i ti id f NBC’

AT&T’s Support of NBC’s Olympic Broadcasts

AT&T has been the exclusive telecommunications provider for NBC’s Olympic broadcasts for the last 15 years

AT&T has supported NBC from a network perspective at Olympic games, summer and winter, since the Sydney games in 2000In 2000, all of NBC’s content was broadcast in SD. For the 2010 Games in Vancouver, NBC produced 100 percent of their content in HDNetwork support has changed accordingly: In Sydney, network support consisted of three DS3s – in Vancouver, AT&T provided the bandwidth equivalent of 42 DS3sDS3sAT&T’s fail-safe network provided 100 percent reliability throughout the duration of the Vancouver Olympic gamesNBC broadcast 835 hours of Olympic programming during the Vancouver games, and approximately 625 of those hours were broadcast live


Page 10

AT&T and the U.S. Olympic Committee

AT&T has supported the USOC for more than 20 years, and is an Official Communications Services Partner of the U.S. Olympic and Paralympic TeamsParalympic Teams.

U.S. Olympic Training Center ProgramThree U.S. Olympic Training Centers across the country provide athletes, coaches and staff access to world class communications technology throughcoaches, and staff access to world-class communications technology through AT&T wired and wireless services in dorm rooms, training facilities, and on the practice field

AT&T Athlete Connections CentersLocated in U.S. Olympic Training Centers, AT&T Athlete Connection Centers feature a variety of AT&T services that allow Olympic athletes to stay connected


Page 11

teamusa.org and AT&T Synaptic Hosting

USOC’s web site, teamusa.org, experiences significant fluctuations in user traffic throughout the two-year Olympic Games cycle

Demand for online web content particularly high bandwidth contentDemand for online web content – particularly high-bandwidth content like video and audio – continues to skyrocket, particularly in the months leading up to and after the Olympic games

Th USOC AT&T’ S ti H ti l ti t id f llThe USOC uses AT&T’s Synaptic Hosting solution to provide fully scalable information technology infrastructure and bandwidth

Synaptic Hosting enables the USOC to increase or scale back Web hosting services in real time, based on site traffic, and pay only for capacity used

AT&T support team reduces need for USOC IT resourcespp


Page 12

Telehealth Services Hold Potential for Athletic Training

AT&T’s Telehealth services and networks enable patients and medical specialists to connect virtually

AT&T Teleclinics: diagnostic environment using Telepresence to enable doctor-patient interaction when face-to-face meetings aren’t possibleAT&T Virtual Care: bundled solution that includes infrastructure, videoconferencing, medical devices, Telemedicine Encounter Management solutions, and application software, pp

AT&T Healthcare Community Online improves real-time access to medical records and relevant applications.

Highly-secure cloud-based health information exchange and collaboration portalHighly secure, cloud based health information exchange and collaboration portal that enables medical staff to provide faster and more accurate diagnosis at the point of careSimplifies integration of information from multiple data sources and connects different users throughout the healthcare ecosystemdifferent users throughout the healthcare ecosystem


Page 13

Telehealth in the AT&T LabsResearchers in the AT&T Labs are focused on developing innovative telehealth solutions that could someday benefit training and care for Olympians, including:

Cardiovascular Fitness Monitoring, a wirelessly-enabled solution that could report athletes’ cardiovascular fitness data to physicians, coaches, trainers and officials, allowing them to carefully monitor and treat patients whose cardiovascular fitness levels are out of normal rangesgTelesoles, high-tech shoe insoles that sense gait patterns and wirelessly report results. Telesoles could someday be used by Olympic runners and their training teams to measure sprint gaits and correct posture, foot placement, or other issues that may be impeding their performanceother issues that may be impeding their performance


Page 14


Page 15

Vancouver 2010: Preparing the AT&T Network for Traffic of ...cqr2010.ieee-cqr.org/Day 2/Bobbi Bailey IEEE Presentation FINAL.pdf · U-verse Subscribers Most Complete footprint for

Documents