UX - Usability - The road to UX

An upgrade to usability

Keynote

Mobility: cMobile

Microsoft meets SAP

Feeding information: Business Client

Simple & Sexy: Screen Personas

Straightforward and mobile-proof: SAP

Fiori

The journey of UX

2

Tom Van Doorslaer

SAP Mentor

The journey of UX

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The road is not straight

UX is a journey, but there’s no clear destination

There are many different paths

The journey is never done

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The road is bumpy

No matter which strategic decision you make

You’ll hit bumps

Unsatisfied users

Difficulty supporting new tech

Dead ends

Guidance

5

Desktop based UX

Moving beyond the SAP Gui

Simplify screens

Extend the reach of information

Plan ahead, but not too far

Start with something easy

Like wrapping your SAPGUI in the

NWBC

Then start playing with roles

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NWBC

Classic Gui

Plan ahead, but not too far

Introduce Screen personas

Simplify some screens

Create customized “portal pages”

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NWBC

Classic Gui

Screen Personas

Plan ahead, but not too far

Play around with sidepanels

Standard role:

SAP_BSSP_SIDEPANEL_ALL

Sidepanels also play together with

Personas

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NWBC

Classic Gui

Screen Personas

Side panels

Experiment

Introduce Fiori

Pilot groups

Gives IT the chance to get used to it

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Mobile/Browser

Fiori Launchpad

Fiori App

Fiori App

Target: S4Hana

Fully Fiori enabled

GUI transactions still available

NWBC still available

Convergence of Fiori Launchpad

and NWBC

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Mobile/Browser

Fiori Launchpad

Fiori App

Fiori App

Mobility

It’s all about making the right choice

You want 1 platform for mobile

solutions

You don’t want to maintain multiple

app versions

Making the right choice

There is an abundance of mobile solutions

Each with specific characteristics

You can’t use all of them

How do you choose?

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Making the right choice

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SAP Mobile Platform

Fiori CMobile Bizztalk

Kony Neptune 3I Movilizer

...

Making the right choice

Most important parameters:

Audience

Offline or online

Backend diversity

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Making the right choice

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Target Audience

SMP

B2C

SMP

Both

Backend diversity

Connection

Only SAP

Connection

Diverse

cMobile FioriSMP / Custom

on gatewaySMP

Offline* Online* Online* Offline*

B2B

Frontend strategy

Multiple device types

You don’t want to write a version for each device type

Multiple screen sizes

You don’t want to write a version for each screen size

Native is best

Yes, but Web-apps are getting better, and so are browsers

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Frontend strategy

Combine the best of both worlds

Native access to sensors

Native access to offline databases and files

Platform independence of web-apps

Central version management of web-apps

Available skills for web-development

Hybrid web

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Summary:

The journey to UX can be made at

your own pace

Pick your favourite quick wins

Driven by business

Supported by IT

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