The ProjectVarying control systems are in use throughout the
client’s enterprise. Refrigeration controls with a third party
control system front-end are operating refrigeration racks, HVAC
and Lighting. The current controls supplier proposed to deliver
alarms to the grocer by connecting devices to a central alarm
system. Alarm operators would then receive, triage and if needed
forward critical alarms to store personnel.
The grocer did not want a solution that created costs over an
indefinite period. To develop a feasible option it was decided to
create a solution without recurring costs.
Axiom Energy Solutions were elected by the grocer to implement a
solution and interrogate ways that they could solve the problem.
Anthony Tippins, President of Axiom, presented two solutions:
Either use the existing proprietary FSD panel or opt for DMTouch,
an advanced control system front end, from RDM which cancommunicate
over open protocols, incorporating it intotheir existing
infrastructure. DMTouch emulated the incumbent implementation and
facilitated the transmission of system performance telemetry data,
critical states, predictive failure and much more.
After installation, DMTouch was connected to the store LAN
network. The Grocer’s IT department enabledcommunications, the
third party control systemfront-end IP address was simply entered
into DMTouch.On connection to the network DMTouch beganemulating
all points connected to the three networkedthird party control
system front-ends located within themotor room. E-mail contact
information was set upinto DMTouch to facilitate the transferring
of predictive warning and alarms.
From within the Grocer’s cloud, each store can now be remotely
monitored to alert the Head of Energy via predictive alarms, which
can then be acted on proactively. No additional software is
required by the grocer to check stores, as only a web-browser and
IP connection is needed. This further insight will allow engineers
to be prepared before arriving onsite, reducing the possibility of
a second site visit.
Overall the solution will reduce downtime, time taken for
repairs to be carried out , identify systems not working
efficiently, reduce energy and most importantly shrinkage,the
primary objective of the project.
The BenefitsWithout the need for additional software any elected
member of the Grocer’s team can now view operational information
for any RDM equipped store. Freely available operating data and
insights allow an increased number of team members to monitor site
information. Expanding the possibility that refrigeration failures
which may lead to food shrinkage are identified before becoming a
costly issue.
Operational data and insights, previously only captured in the
back motor room, are now presented in full-color to the front of
store team. In addition, the five-year storage capacity of DMTouch
means that the Grocer will not have a requirement o set up a Data
Warehouse to store historical data on a cyclical basis. Instead,
data is stored within DMTouch and retrievable at any time.
The SolutionFollowing careful consideration DMTouch was selected
for the application. Ease of installation, data logging and
storage, information for the on-site store management group,
monitoring capabilities from Phone, Tablet or PC without any
software or licenses, a five-year warranty and all-around ease of
use made DMTouch the stand out option.
DMTouch, with a full-color touchscreen, was mounted in the
manager’s office to provide store personnel with an operating
overview of what was happening in store refrigeration racks, HVAC
and Lighting systems. Previously, HVACR control equipment mounted
in the motor room collected information that was only checked by
refrigeration service technicians, after a failure had occurred
when it was too late.
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RDM-UK-AXIOM_EN_FINAL
“It was easy doing business with RDM. They helped us through the
entire process, from start to end.”
Anthony Tippins, Axiom Energy Solutions
“By implementing the advanced RDM technology, our client was
able to differentiate between critical and non-critical
refrigeration alarms, alert local store management of issues with
their refrigeration system, and email critical alarms to the
client’s mechanical contractors, assisting them in reducing the
potential for product loss.”
Anthony Tippins, Axiom Energy Solutions
“Years ago, as a young vendor, one of my customers taught me the
“KISS” (Keep It Simple Stupid) method. I soon adopted this method
and use it daily in my personal and business life. When faced with
a shrink reduction challenge, I again used this proven methodology,
looking for a fair cost solution that was simple to implement.”
“RDM helped provide that solution at a number of our Stores with
third party controls. We liked the fact that DMTouch can sit on top
of the third party controllers or when needed, replace those
controllers without us being forced to purchase a completely new
system for the entire store or group of stores.
“This solution will help us reach our goals while allowing us to
realize the full value of our existing assets. It doesn’t get much
better than that.”
Head of Energy, The Grocer