US Postal Service Boosting Your Business's Profits The Nuts and Bolts
US Postal Service Boosting Your Business's Profits
The Nuts and Bolts
Your Business
• Marketing– Direct Response– Internet– Mass Mailing
• Hidden Costs– Address Accuracy
Marketing
Marketing:
Anticipating and meeting
customer needs profitablyprofitably
A good Marketing Plan?
Marketing
Marketing
Direct marketing: An interactive, database-driven messaging system that uses a range of media to motivate a response from customers and prospects
Marketing
How we Value Mail
Why a business should value Mail
• Little known secret that can revolutionize your business
…when implemented
Online Shopping
Website Promotion
• Offline Promotion is Essential to Online Success
• Why is offline promotion so valuable if the website is online?
• One of the biggest reasons is people will always trust something they've seen much more than a random entry they find on a search engine.
Website Promotion
• Writing articles • Company Documentation• Press Releases • Promotional Items • Word of Mouth • Direct Mail
Direct mail: One form of direct response advertising that uses mail rather than other media to deliver a brand offer
Stir up traffic to your Website
DEFINING WHAT AN ADDRESS IS
A Quality Address Is Defined By USPS As:“A Quality Address Contains Complete and Correct Elements that Comply with USPS Address Management System Standards and Allow Automated Sortation to the Intended Delivery Point for Delivery To the Specified Recipient Without Requiring the Use of Delivery Force Knowledge to Complete.”
CAN YOU RECOGNIZE A BAD ADDRESS?
NIXIE 4910 1 02 04/20/04
RETURN TO SENDERNO SUCH NUMBER
UNABLE TO FORWARD
Barbara L. Wilson612 King Ridge Cv.Collierville TN 38017-1714
Common Address Quality Problems
Physical Address UAA
Missing Apt or Ste Number
Incorrect Number
Incorrect Recipient
Missing Number
Missing RR or Box Number
Incorrect Street Name
ACME PRODUCTS4759 WESTERN STNEW YORK NY 10022-5279
CARL SHULER1414 LAKE ST APT CHICAGO IL 60614-1905
CARL SHULER1914 LAKE ST APT 3ACHICAGO IL 60614-1910
CARL BROWN1414 LAKE ST APTCHICAGO IL 60614-1910
CARL SHULER LAKE ST APT 3ACHICAGO IL 60614-1910
CARL SHULERPO BOX CHICAGO IL 60614-1910
CARL SHULER1414 LARK ST APT 3ACHICAGO IL 60614-1910
Industry costs of Undeliverable Mail
• Paper• Ink• Creative Work• List Work• Loss of contact = Lost
Sales & lifetime value of missed customers
Address Quality
Foundation of Address Quality
• Accuracy of Address Information• Enhanced Merge/Purge Operations• Helps Avoid Mail Acceptance Issues• Improved Aesthetic Presentation on
Mail• Increases Customer Perception of
Your Quality• Facilitates Carrier Delivery
Efficiency
Thank you By Randy