Users Guide to Mass Downloading (20 Pages)

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Honeywell Security and Custom Electronics

User Guide

K14650 11/07 Rev. B

Compass Downloader - Mass Download Feature

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Contents Purpose...................................................................................................................................................1 Using the Mass Download Feature...........................................................................................................2

Creating a Mass Download Job ...........................................................................................................2 Assigning Accounts to a Job................................................................................................................6 Scheduling and Defining the Job..........................................................................................................9 Checking the Job Status....................................................................................................................12

Template Search Options ..............................................................................................................14 Setting the Communications Server Options ......................................................................................15

Options .........................................................................................................................................15 Contacting Support ................................................................................................................................16

Purpose The Mass Downloader feature enables you to update customer control panels in mass using either a Telco service, the internet, or a GSM network. The Mass Downloader feature enables you to:

• create jobs and assign customers to the job

• schedule and run jobs

• edit existing jobs to create a new job

• delete and restore saved jobs

• check on job status

Mass Download jobs can be used on all control panels supported by Compass Downloader.

IMPORTANT

This release supports the Daylight Savings Time updates and supports mass downloads using either a Telco service, the internet, or a GSM network.

Current support is for Ademco and First Alert Professional control panels.


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Using the Mass Download Feature Using the Mass Download feature has been divided into the following topics for ease of understanding:

• Creating a Mass Download Job

• Assigning Accounts to a Job

• Scheduling and Defining the Job

• Checking the Job Status

• Setting the Communications Server Options

Creating a Mass Download Job 1. From Compass Downloader, access the Mass Download feature by selecting the Mass

Download Jobs.

The Compass Windows Downloader screen appears.


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This screen provides a list of the existing Mass Download Jobs.

2. To create a new job click Add. The Create Mass Dll Job window appears.

3. Enter a name for the job, then click Ok. The new job will be added to the Mass Download Jobs Name pane as shown below.


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4. If you need to change the name of an existing job in the Mass Download Jobs Name pane, select the job, and click the Detail button. The Mass Dll Job Edit window appears.

5. Enter a new name, and click Ok, the new name will be reflected in the Mass Download Jobs Name pane.

6. Any job that appears in the Mass Download Jobs Name pane can be deleted, by clicking on the job to select it, then clicking the Delete button. A confirmation window appears.

7. Click OK. This will delete the job.

Note: Deleted jobs can be restored, or permanently purged from the system.

8. To restore or purge deleted jobs, from the Tools pulldown menu select Restore/Purge Mass Dll Jobs.


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9. The Restore/Purge Mass Dll Jobs window appears.

10. The Restore/Purge Mass Dll Jobs window (above) enables you to select a previously deleted job in the left pane, then selectively Restore or Purge that job by clicking the Restore or Purge button.

Note: A purged job cannot be restored.


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Assigning Accounts to a Job Customer accounts can be added or deleted from a particular job.

1. From the Mass Download Jobs Name pane, select the job you want to assign customer accounts to by clicking on the job to select it.

2. Then click Assign. The Mass Download job window appears with the name of the selected job in the title bar.

This window enables you to add or remove customer accounts from a job. Sorting the Mass Download jobs can also be done in this window.


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The upper list in the window shows the accounts that are already assigned to Mass Download jobs, while the lower list in the window shows all accounts that are yet to be assigned (from the customer list window).

Search options are provided for both lists to facilitate the search of accounts.

As shown, the Mass Download Job Modification options selection area includes five button controls that function as described below.

Button Function

Assign Clicking this button will assign selected accounts in the lower list of the previous window to the Mass Download job. You can also select accounts to assign by filtering through the search criteria or by selecting the accounts individually. If you do not select any accounts in the lower list of the previous window, and if the Assign button is clicked, then all the accounts available will be assigned to the Mass Download Job (limited to a maximum of 1024 accounts). The Customer account can also be assigned to a Mass Download Job using the Detail or Add option in the Customer Detail window as shown below.

Remove Clicking this button will move the selected accounts from the upper list to the

lower list, thereby removing those accounts from the Mass Download job. You can also select the desired account(s) to be removed from the Mass Download job, by filtering through the search criteria or by selecting the accounts individually.

Clear Selection

Clicking this button will clear the selection criteria entered.

Back Clicking this button will return you to the Mass Download window.


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Button Function

Details Clicking this button will display the details of the various panel Types with the Already Assigned Count, the To Be Assigned Count, and the Total for each Panel Type as shown below. This window will also appear if the total count per panel type being assigned to a Mass Download Job is more than 1024.


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Scheduling and Defining the Job Scheduling of a Mass Download Job is done based on the Panel Type Revision. When you schedule a job it also allows you to define the job.

1. In the Mass Download Jobs Name pane, click to select the job you want to schedule. Then click Schedule.

The Schedule window appears. This window lists the panel type revision with the scheduled count displayed in brackets.

Note: If the display within bracket shows (1 of 2) it means that one out of two Customer accounts have been scheduled. This scenario appears when you assign a new customer account to a Mass Download Job which already has been scheduled.


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2. Continue scheduling by selecting the panel name, then click Schedule. The Schedule window appears showing communication information for the accounts. Information such as the Receiver-Account number, TCP/IP enable box, Panel Phone Number, Panel Initiated enable box, MAC address, and other information are provided.

This screen enables you to select the communication options for downloading scheduled updates to a set of accounts. The communications choice can be TCP/IP for downloading over the internet or GSM network, or it can be dial-up (Telco service) communications.

If the account's security system supports TCP/IP communication, you can schedule the job for TCP/IP communication. In this case, the account's TCP/IP box must be checked, the MAC address must be entered, the Connection Mode must be specified, and the Central Station IP must be selected. Lastly, you must select either a Private LAN or AlarmNet-i connection mode.

If the account's security system does not support TCP/IP communication, the scheduled job can be downloaded using dial-up (Telco service) communications.

In this case, the Panel Phone Number # and Panel Initiated box must be configured.

You can enter the panel's phone number or select the Panel Initiated box to decide the type of Job to be executed. If you enter the panel's phone number and select the Panel Initiated box, the account will be scheduled for a panel initiated job.

Notes:

• If the Answering Machine Defeat box is checked, the scheduled job will only apply to the PC initiated accounts in a particular mass download job.

• If the TCP/IP box is checked, scheduled job will be executed in TCP/IP mode regardless of the other selections like panel initiated or PC initiated

3. To define the job, click Assign Commands in the window above. The Unattended PC Commands window appears.


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In the left pane select the command(s) to be executed and click the > button to move them into the right pane. (In the above example, the Download DST was selected.) Then click OK. This will Schedule the set of customer accounts for the particular panel type assigned by the Mass Download Job. After clicking OK, the Schedule Time window appears.

Note: Available status and status related commands that are not shown above (such as; Status alarms, Status Bypass, Status Fault, Status Low Battery, Status Troubles) are not applicable to a mass download.

This window enables the scheduling times to be entered.

4. Enter the desired scheduling time, and click Complete. The mass download job has been defined and scheduled.

Notes:

• To be Scheduled - When the user completes assigning the commands for individual Panel Types the status for each Panel Type changes to “To be Scheduled”.

• Reschedule - When the user completes assigning the commands for individual Panel Types, closes the schedule window, and returns back to the Schedule window – the status is shown as "Rescheduling".


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Checking the Job Status The status of jobs can be checked by selecting the account from the Customer List, then selecting Mass Download Jobs. This causes the selected status for all the Mass Download Jobs to be displayed. The list includes the status of all Scheduled jobs, Pending jobs, Finished and Expired/ Failed, etc.

The status window below, shows the Submit Date Time, Start Date Time, End Date Time, along with the Status of a Mass Download Job (if the state selected is other than scheduled).

If the job status is Scheduled, then the window will only show the job name and the status as shown below. Adjacent to the Mass Download Job Name is the count of panels (in brackets) assigned to that job.

The window also has a Search Option, to enable searching for a particular job name. Note that jobs can also be deleted, or you can return to the previous window by clicking the Back button.

Clicking on the More Info button will display additional information as shown below.


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In the above window, you can select the account and use the desired buttons to either retrieve additional information, delete an account, or simply return to the previous window. The function of the three buttons in the above window are as follows:

Information - Clicking this button opens the Unattended Batch Commands For Mass Dll Jobs window. This button will be grayed out for the Scheduled jobs.

The window above shows the commands for which the accounts are scheduled. When clicked, the Print Log button will print the commands for the accounts, and the Close button will take the user back to the More Info window.

Delete - This button takes the user to the Delete Unattended log for Mass job window as shown below.


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The delete option enables deleting a single job, or all mass download jobs.

(The first option deletes a single account from the More Info Window, while the second option deletes all the accounts from More Info window, and deletes the corresponding entry from the status window for the particular Mass Download Job.)

You can select either action and click Ok, or Cancel.

Back - This button takes the user back to Mass Download Job status screen.

Template Search Options

The Template search option enables searching by template name, panel type (which lists all the templates related to a particular panel), or both.

Specify the required template name or the panel name or both in the search options screen as shown below, then click Search to display all the templates that match the filter condition specified.


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Setting the Communications Server Options When a particular Mass Download Job is scheduled, the Unattended Communication Server polls for the Scheduled jobs and starts the process, as shown below.

If the process is a Mass Download Job Schedule, the Mass Download Job name is displayed along with the Account Number-Receiver Group Number. The Communication Server then selects the jobs based on their priority and the download process can start.

When a particular Mass Download has started, the Communication Server polls the Scheduled jobs along with the regular jobs to continue the process. The Activity log for the Scheduled job shows the details of the connection process.

Options

Right clicking on any specific account in the customer detail screen will display a pop-up option selection menu.

This menu is provided for the Mass Download, Status and the More info screens. Option menus will be enabled or disabled based on the operator privileges similar to the button controls at the bottom of the screen.


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Contacting Support Support Group Contact Information

Technical Support email: [email protected] phone: 1-800-645-7492

2 Corporate Center Drive, Suite 100 P.O. Box 9040

Melville, NY 11747

Copyright 2007 Honeywell International Inc.

www.honeywell.com/security

ÊK14650/Š K14650 11/07 Rev. B

Users Guide to Mass Downloading (20 Pages)

Documents

mass downloader feature

job status mass download

existing mass download

mass downloads

job scheduling

job schedule

new job

existing jobs