User Interfaces • Interface IS the system • UI an important determinant of success of MSS – Execution time – System versatility – Learning time for users, end users with differing competency – Ease of recall, concentration level required of end users, fatigue, information overload – End-user errors • Subset of Human Computer Interaction • People, computer technology, and the ways they interact
26
Embed
User Interfaces Interface IS the system UI an important determinant of success of MSS –Execution time –System versatility –Learning time for users, end.
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
User Interfaces• Interface IS the system• UI an important determinant of success of MSS
– Execution time– System versatility– Learning time for users, end users with differing competency– Ease of recall, concentration level required of end users,
fatigue, information overload– End-user errors
• Subset of Human Computer Interaction• People, computer technology, and the ways they interact
Modes of communication• metaphor• mental model• navigation of model• look
Action language
• Format of input used by decision makers– way decision makers request info., invoke models,
perform sensitivity analysis, request mail, etc.
• menu format• question answer format• command language format• input/output structured format• free-form natural language
Menus• Display lists of alternatives for DM to select
• inexperienced users, users who use DSS infrequently
• not the optimal action language for experienced users - sequence of keystrokes/menu-choices
• understandability of menus– naming according to DM language– logical listing of options (alphabetical, numeric, frequency of
use, pre-selected most common choice)– grouping commands and objects – menus nested in logical sequence
Independent command and object menus
Combined command and object
Nested menu structure
Question/Answer format
Command Language format
• power users
• complete control
(nightmare for inexperienced users)
I/O Structured format
• not a primary action language for DSS• repeated, structured, manual process
Display or presentation Language
• wide categories of info.
• uncluttered desktop• use of icons
Example: Court DSS
• To enable judge to see entire perspective of a case
– infractions that a defendant may have been involved in– prior criminal history– specific complaint in question– defendant’s socio-economic, health data
• drugs used, treatment, with whom the defendant lives, where, how long
– court appearance history, non-attendance, why– judge’s comments– etc.