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URBAN INSTITUTE Strategic Communications Lionel Foster
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URBAN INSTITUTE Strategic Communications Lionel Foster.

Dec 15, 2015

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Page 1: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Strategic Communications

Lionel Foster

Page 2: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Page 3: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Page 4: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

METRO Communications

Page 5: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

• Who we are

Today’s Presentation

Page 6: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

• Who we are

• Positioning Urban and METRO

Today’s Presentation

Page 7: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

• Who we are

• Positioning Urban and METRO

• Measuring impact

Today’s Presentation

Page 8: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

• Who we are

• Positioning Urban and METRO

• Measuring impact

• Communication goals

Today’s Presentation

Page 9: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Who is METRO exactly?

Page 10: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Who is METRO exactly?

Page 11: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Stable Housing

I think what we’re saying is …

Page 12: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Stable Housing

Housing Markets

I think what we’re saying is …

Page 13: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Stable Housing

Neighborhoods and Communities

Housing Markets

I think what we’re saying is …

Page 14: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Stable Housing

Neighborhoods and Communities

Housing Markets

Data

I think what we’re saying is …

Page 15: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Housing

Stable Housing

Neighborhoods and Communities

Housing Markets

Data

I think what we’re saying is …

Page 16: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Page 17: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Page 18: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Household makeup

Page 19: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

HousingQuality

Household makeup

Page 20: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

HousingQuality

Affordability

Household makeup

Page 21: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

HousingQuality

Affordability

Size

Household makeup

Page 22: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to

Quality

Affordability

Size

Household makeup

Page 23: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work

Quality

Affordability

Size

Household makeup

Page 24: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education

Quality

Affordability

Size

Household makeup

Page 25: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education, play

Quality

Affordability

Size

Household makeupIncome

Page 26: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education, play

Quality

Affordability

Size

Household makeupIncome

Health

Page 27: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education, play

Quality

Affordability

Size

Household makeupIncome

Health

Safety

Page 28: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education, play

Quality

Affordability

Size

Household makeupIncome

Health

Safety

Economic security

Page 29: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education, play

Quality

Affordability

Size

Household makeupIncome

Health

Safety

Economic security

Neighborhood quality

Page 30: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education, play

Quality

Affordability

Size

Household makeupIncome

Health

Safety

Economic security

Neighborhood quality

Education

Page 31: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Why housing matters

Housing

Proximity to work, education, play

Quality

Affordability

Size

Household makeupIncome

Health

Safety

Happiness

Economic security

Neighborhood quality

Education

Page 32: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

How are people talking about housing?

Page 33: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

So let’s help shape the housing conversation.

Page 34: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Our goal:

Convince people that, if they’re serious about answering any of the following questions …

Page 35: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

How do we get there?

Page 36: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

COMM’s Role

Page 37: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Quality Research

Page 38: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Quality Research + Quality Engagement

Page 39: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Quality Research + Quality Engagement = Impact

Page 40: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

The report’s done. Now how do we

promote it?

Page 41: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

2014 Goals

Media

Google search results

Metro web pages

Projects

Newsletter

Web features

Page 42: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Questions you have?

Page 43: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Who are you?

Guiding Questions

Page 44: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Who are you? Why should people listen to you?

Guiding Questions

Page 45: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Who are you? Why should people listen to you? What communications tools do you have?

Guiding Questions

Page 46: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Who are you? Why should people listen to you? What communications tools do you have? Are you leveraging every opportunity to spread your

message?

Guiding Questions

Page 47: URBAN INSTITUTE Strategic Communications Lionel Foster.

URBAN INSTITUTE

Who are you? Why should people listen to you? What communications tools do you have? Are you leveraging every opportunity to spread your

message? How will you measure whether or not you’re

communicating effectively?

Guiding Questions