UPS ® CROSS-BORDER SOLUTIONS HELP PEI PRESERVE COMPANY OUT OF A STICKY SITUATION PEI Preserve Company is a proud supplier of all-natural fruit jams, preserves and other specialty products. Bruce MacNaughton, president of PEI Preserve Company puts a strong focus on his customers. Whether they visit the store in Prince Edward Island or place catalogue orders from anywhere in Canada and the United States, customers rely on this mail-order business for quality products. Challenge: Discouraging shipping practices including lack of visibility and introduction of a new border regulation requiring lengthy paperwork severely impacted PEI Preserve Company’s ability to serve customers. Since sales depend heavily on the mail-order business across the border, MacNaughton was in need of a better way to ship. “We were almost to the point of quitting the mail-order business all together. Fortunately, UPS came along and made staying in the business possible”. — Bruce MacNaughton
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UPS® CROSS-BORDER SOLUTIONS HELP PEI PRESERVE COMPANY OUT OF A STICKY SITUATION
PEI Preserve Company is a proud supplier of all-natural
fruit jams, preserves and other specialty products. Bruce
MacNaughton, president of PEI Preserve Company puts a
strong focus on his customers. Whether they visit the store
in Prince Edward Island or place catalogue orders from
anywhere in Canada and the United States, customers
rely on this mail-order business for quality products.
Challenge:
Discouraging shipping practices including lack of
visibility and introduction of a new border regulation
requiring lengthy paperwork severely impacted PEI
Preserve Company’s ability to serve customers. Since
sales depend heavily on the mail-order business across
the border, MacNaughton was in need of a better way
to ship.
“We were almost to the point of quitting the mail-order business all together. Fortunately, UPS came along and made staying in the business possible”. — Bruce MacNaughton