UpDate Firmware_70072-0109-12

70072-0109-12TECHNICAL NOTE 05/2007

Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.

2006 Schneider Electric. All rights reserved.

www.powerlogic.com

Upgrading PowerLogic ION Device FirmwareEachIONmeterusesfirmwaretostoreoperatingsoftware.YoucanupgrademostIONdevicestoanewerversionofoperatingsoftwarebysimplyupgradingitsfirmware.

NOTEThe ION6200 meter cannot be upgraded using software. Consult Schneider Electric if you wish toupgrade this device.

NOTEEnsure that the firmware version you are upgrading to is compatible with the meter you are planning toupgrade.

Therearetwowaystoupgradefirmware:usingIONSetupandusingtheDeviceUpgradercomponentofIONEnterprise.

In This Document

General Upgrading Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2UsingaLaptopComputertoUpgrade .................................... 2UpgradingDevicesviaaModemGateConnection ......................... 2MeterI/OModuleBehavior ............................................. 2

Upgrading Firmware Using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Upgrading Firmware Using ION Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . 6BeforeUsingtheDeviceUpgrader.......................................6Makesureyourdatalogsarecurrent ..................................... 6ModifyingthetransmitdelayforEthernetdevices ......................... 7UsingtheDeviceUpgrader .............................................8

Additional Information

Yourmeterstechnicaldocumentation OnlineIONEnterpriseHelp OnlineIONSetupHelp

General Upgrading Considerations Upgrading ION Device Firmware

Page 2 2006 Schneider Electric. All rights reserved.

General Upgrading Considerations

Using a Laptop Computer to UpgradeLaptopcomputersgenerallyhavedifferentdefaultpowerpropertiesthandesktopcomputers.Incorrectpoweroptionscanadverselyaffectdeviceupgrading,becausetheconnectionbetweenthelaptopandthedevicemustbemaintainedinordertocompletetheupgradesuccessfully.Ifthelaptopsharddiskshutsdownorthelaptopenterssystemstandbymode,thisconnectionisbrokenandtheupgradeproceduremustberestarted.

Ifyouareupgradingameterusingalaptopcomputer,followtheseguidelines:

Plugthelaptopcomputerintoawalloutlet.Donotrunthelaptoponitsbattery.

Configuretheharddiskssothattheydonotshutdownafteracertainperiodoftime(i.e.settonever).

Turnoffpowersuspension(e.g.systemstandby)andhibernateoptions.

Disableoptionsthatpowerdownthelaptopwhenitisclosed.Thispreventsashutdownifthelaptopisaccidentallyclosed.

Disablethescreensaver;screensaverscanburdentheCPU.

Upgrading Devices via a ModemGate ConnectionThemaximumacceptablebaudrateforupgradingviaModemGateis56.6kps.EnsurethatthebaudrateontheModemGatecommunicationsportandthebaudrateonthemetertobeupgradedaresettothisorlower.

Meter I/O Module BehaviorThestateofyourmetersI/Omodulesmaychangeduringanupgrade.Theywillreverttoprevioussettingsoncetheupgradeiscomplete.

Upgrading ION Device Firmware Upgrading Firmware Using ION Setup

2006 Schneider Electric. All rights reserved. Page 3

Upgrading Firmware Using ION SetupPerformingadeviceupgradeinIONSetupinvolves:

upgradingthedevicefirmware,and

upgradingthedevicetemplate.

YoucanobtainyourdeviceslatestfirmwareandtemplatefromTechnicalSupport.Savethefilesinthe.../IONSetup/TEMPLATEfolderforeasyaccess.

Upgrading the device firmware and template

1. OpenIONSetupandselectthedeviceyouwanttoupgradefromthelefthandpane.

2. OpentheSetupAssistantintherighthandpane.

3. SelecttheTemplatescreenfromthelistofscreensinthelefthandpaneofSetupAssistant.

4. SelecttheFirmwareUpgradetab,thenclicktheUpgradebutton.

Ifyouarepromptedforyourmeterpassword,typeitinthenclickOK.

NOTEIf you want to retain customized meter template settings, other than those listed in the Template PasteOptions dialogue box (see Step 7), click on the Save to PC tab and click Save. Save your template as a.DCF file. Choose this file in Step 6 instead of the file obtained from Technical Support.

Upgrading Firmware Using ION Setup Upgrading ION Device Firmware

Page 4 2006 Schneider Electric. All rights reserved.

5. Browsetothe.UPGfile(devicefirmware)thatyoudownloadedfromthewebsiteandclickOpen.

WhenyouarepromptedforyourIONSetuppassword,typeitandclickOK.

6. Browsetothe.DCFfile(devicetemplate)thatyoudownloadedfromthewebsite(orsavedfromyourmeterinStep4)andclickOpen.

Upgrading ION Device Firmware Upgrading Firmware Using ION Setup

2006 Schneider Electric. All rights reserved. Page 5

7. ClearanyoptionsthatyoudonotwanttoretainthenclickOK.

8. Tracktheprogressoftheupgrade.

Afterthefirmwaredownloadiscomplete,IONSetupwillattempttoverifythefirmware.Iftheverificationfails,contactTechnicalSupport.

NOTESome meters display a Checking RMP Status message. RMP stands for Rapid Meter Programming,which downloads the template to the meter in less than 5 minutes (for meters and firmware that supportRMP).

Whenyougetamessagethattheupgradeiscomplete,clickExit.

Upgrading Firmware Using ION Enterprise Upgrading ION Device Firmware

Page 6 2006 Schneider Electric. All rights reserved.

Upgrading Firmware Using ION EnterpriseIONEnterprisesoftwareincludesadeviceupgradeutilitynamedDeviceUpgrader,whichyoucanusetoupgrademostIONdevicesandcertainmetercomponents(suchastheION7330Ethernetcard,ION7700Xpresscard,orMGT)inyoursystem.WiththeDeviceUpgradeutility,youcanupgradethefirmwareonasingleIONdeviceorupgrademultipleIONdevicesofthesametypeinasinglesession.YouaccesstheDeviceUpgraderutilityfromtheManagementConsole.

NOTEA Supervisor password authority (level 5) is required to upgrade ION devices.

Thefollowinginstructionsdetailhowtoupgradeoneormoredevicesofthesametype.Ifyouneedtoupgradedevicesthataredifferenttypes,youmustperformthefollowinginstructionsforeachdevice.Forexample,ifyouneedtoupgradeanION7330meterandanION7330Ethernetcard,thenyouhavetoperformthefollowinginstructionsonceforthemeter,andthenagainfortheEthernetcard(orviceversa).

SomeIONdevicesrequirethatyouupgradethecomponentsinacertainorder.Forexample,whenupgradingtheION7700,youmustupgradetheXpressCardfirmwarefirst,thentheION7700meterfirmware,thenfinallytheMGTfirmware.Consultyourproductsdocumentationformoreinformation.

Before Using the Device UpgraderPleasereadthissectionbeforeyoubeginyourupgrade.Therecommendationspresentedherecanhelpwithyourdeviceupgradingprocedure.

Make sure your data logs are currentDatastoredinthemetersmemoryislostduringthefirmwareupgrade.Thisincludeswaveforms,Min/Maxvalues,andinformationstoredinDataRecorderandIntegratormodules.Ensureyourdatalogsareuptodate(i.e.theIONLogInserterServiceiscaughtup)beforeyoucommenceupgrading.

Ensuring the data logs are current

1. LaunchVistaandopentheuserdiagramofthedeviceyouplantoupgrade.

2. ClicktheDataLogViewerforvoltageorotherparametersthatupdatequickly(e.g.everyfifteenminutes).

3. Lookatthetimestampcolumn.

Upgrading ION Device Firmware Before Using the Device Upgrader

2006 Schneider Electric. All rights reserved. Page 7

IfthetimestampiscurrentifthedateiscorrectandthecurrenttimeiswithinthetimestampintervalthentheIONLogInserterServiceiscaughtup.

Notethatthetimestampintervalisthedurationbetweentimestamps.Inthisexample,thetimestampintervalis15minutes.

Modifying the transmit delay for Ethernet devicesForEthernetenabledION8800,ION8600orION7550/ION7650meters,youcansettheTransmitDelayparameterto0forfasterfirmwareupgrades.NotethatyoushouldalsosettheUseAck/NacksparametertoNowhenyoumodifythetransmitdelayforthesedevices.

UpgradingfirmwareforION7300seriesmetersrequiresaminimumtransmitdelayof50ms;however,itisrecommendedthatthedefault150mstransmitdelaybeused.Checkthissettingbeforeyouattempttoupgradeyourdevice.Failuretohaveaminimumof50mstransmitdelayforION7300seriesdevicesmayresultinupgradefailure.

Configuring device transmit delay

1. StarttheManagementConsole.ClicktheDevicesiconinthelefthandpane.

2. RightclickthedeviceyouwanttoupgradeinthelistofdevicesandselectProperties.

3. RightclickinthedialogboxandselectAdvancedProperties.

4. SetTransmitDelaytoatleast50ms(150msisrecommended)forION7300seriesmeters,orsetTransmitDelayto0forION7550,ION7650,ION8600andION8800meters(setUseAck/NackstoNoforthislattergroupofdevicestoo.)

5. ClickOK.

This must be set to a minimum of 50 ms for ION7300 series meters (150 ms is the default).

Using the Device Upgrader Upgrading ION Device Firmware

Page 8 2006 Schneider Electric. All rights reserved.

NOTEWhen upgrading the firmware for devices in serial and modem sites, it is recommended that you keepthe transmit delay at the sites default (i.e. 150 ms for both serial and modem sites).

Using the Device Upgrader1. StartManagementConsoleandselectTools>System>DeviceUpgrader.

2. TypeyourIONEnterpriseusernameandpassword,andclickOK.

Aninformationwindowdisplays,containingtipsandwarningsabouttheupgradeoperation.ClickOK.

3. TheDeviceUpgradewindowdisplays.

4. SelecttheIONdeviceyouwanttoupgradefromListDevicesofType.TheDeviceUpgradelistsallthedevicesoftheselectedtypeintheSelectDevicestoUpgradebox.

Choose the type of device that you want to upgrade. (In this case, it is an ION7650.)

This area lists all available devices of the specified type. Highlight the device(s) to upgrade.

When upgrading multiple devices, specify whether the utility should halt if a certain number of device upgrades fail.

Save/Restore framework is enabled by default, so custom frameworks are not lost during upgrade.

Click this button to browse your system for the upgrade file.

Upgrading ION Device Firmware Using the Device Upgrader

2006 Schneider Electric. All rights reserved. Page 9

5. Selectthedevice(s)youwanttoupgradefromSelectDevicestoUpgrade.Toselectmultipledevices,holddownCtrlwhileclickingeachdevice.

TheSave/RestoreFrameworkcheckboxisselectedbydefault.Thiskeepsacopyofyourcurrentframeworktemplateduringtheupgrade.

CAUTIONIf you uncheck the Save/Restore Framework check box, the current framework template for each selecteddevice is deleted when the firmware upgrade is complete, leaving no framework configuration in theupgraded devices. Any custom frameworks you have on the device are also deleted.

If you intend to replace the meters framework configuration with a new template, it is recommended thatyou upgrade via ION Setup. See Upgrading Firmware Using ION Setup on page 3 for information.

6. Ifyouareupgradingmultipledevices,specifyintheFailureHandlingareahowtheDeviceUpgraderrespondstoanunsuccessfulupgrade:

SelectHaltAftertospecifythenumberoffaileddeviceupgradesthatcanoccurbeforeDeviceUpgraderstops.Bydefault,theutilityissettostopafterthefirstfailedupgrade.

SelectIgnoreAlltoattempttoupgradealloftheselecteddevicesregardlessofanyfailures.

7. IntheSelectRevisionsection,clickSelectFile.Navigatetotheupgrade(.upg)filethatyouwanttouseandclickOpen.

ThisfilewillbedownloadedtoallthedevicesthatarehighlightedintheSelectDevicestoUpgradelist.

8. ClickUpgradetoupgradetheselecteddevice(s).

TheUpgradeStatusboxshowseachstageintheupgradeprocess,andthePercentCompletedbarindicatestheprogressofeachupgrade.EachcompletedupgradeisnotedintheUpgradeStatusbox.

Enterthemeterpassword(s)whenpromptedtodoso.

NOTEIf connection to the device is lost, or if power to the device is interrupted during an upgrade, restart theDevice Upgrade utility procedure.

9. DownloadandinstalltheIONsoftwareupdatesforyournewfirmwarefromthewebsite.

In this example, an ION7300 Ethernet card is the device selected for upgrade.

Select the ION7300 meter that contains the ION7300 Ethernet card that will be upgraded.

General Upgrading ConsiderationsUpgrading Firmware Using ION SetupUpgrading Firmware Using ION EnterpriseBefore Using the Device UpgraderUsing the Device Upgrader

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