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vii От издателя .....................................................................................................................................................................................................ix Предисловие автора к русскому изданию ...........................................................................................................xi Введение ........................................................................................................................................................................................................... xiii Часть 1. Основные принципы 1. Динамика группового принятия решений ....................................................................................................... 3 2. Ценности совместной работы ...................................................................................................................................... 23 3. Роль фасилитатора ..................................................................................................................................................................... 31 Часть 2. Основы фасилитации 4. Умение слышать .............................................................................................................................................................................. 41 5. Техника чартрайтинга ............................................................................................................................................................. 61 6. Фасилитация открытой дискуссии ........................................................................................................................ 75 7. Альтернативы открытой дискуссии ...................................................................................................................... 89 8. Мозговой штурм .......................................................................................................................................................................... 117 9. Инструменты управления длинными списками ............................................................................. 123 10. Работа со сложной динамикой ........................................................................................................................... 135 11. Эффективная повестка дня: желаемые результаты ........................................................... 155 12. Эффективная повестка дня: планирование процесса ..................................................... 173 Часть 3. Построение жизнеспособного соглашения 13. Принципы построения жизнеспособного соглашения ...................................................... 191 14. Сбор различных точек зрения ............................................................................................................................. 203 15. Создание общей платформы взаимопонимания ..................................................................... 221 16. Выработка взаимно включающих решений .................................................................................... 237 Часть 4. Зона завершения 17. О важности ясных правил принятия решения .............................................................................. 265 18. В поисках единогласия .................................................................................................................................................. 275 19. Завершение: шаг за шагом .................................................................................................................................... 289 20. Фасилитация жизнеспособных соглашений ................................................................................... 303 Правила копирования ................................................................................................................................................................ 313 Библиография ........................................................................................................................................................................................ 315 Благодарности ...................................................................................................................................................................................... 319 Об авторах ................................................................................................................................................................................................. 323 О тренингах Community At Work .................................................................................................................................. 325 ОГЛАВЛЕНИЕ ОГЛАВЛЕНИЕ
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Page 1: Untitled - Mergedstatic.ozone.ru/multimedia/book_file/1005837067.pdf · 2013-02-20 · xi Позвольте поприветствовать читателей русского издания

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