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LEAN LAUNCHPAD FOR LIFE SCIENCES AND HEALTHCARE University of California Center for Accelerated Innovation Stephanie Marrus NSF I-Corps National Faculty Director, Entrepreneurship Center at UCSF
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University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Jul 20, 2020

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Page 1: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

LEAN LAUNCHPAD

FOR LIFE SCIENCES

AND HEALTHCARE

University of California Center for Accelerated Innovation

Stephanie Marrus NSF I-Corps National Faculty Director, Entrepreneurship Center at UCSF

Page 2: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

NSF/NIH Innovation Corps

• National innovation ecosystem based

on Lean LaunchPad framework • Over 400 teams, 100 institutions

Entrepreneurship Center@UCSF

Page 3: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 4: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

The Problem: 90% + of Startups Fail

Page 5: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Top Reasons Startups Fail

1. The market. Value proposition.

2. Business model failure. Customer acquisition.

Product/market fit

http://www.forentrepreneurs.com/business-models/why-startups-fail/

Page 6: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Science/Technology Development

Write Business Plan

Seek Funding

Search for Customers/Partners

Traditional Entrepreneurship Process

Page 7: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

“Faith-Based” Approach

• I have an amazing opportunity

• I have data

• I’m smart and passionate

What more do you need to know?

Page 8: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Lean LaunchPad’s “Evidence-Based” Approach

Identify the Problem/Solution

Test with “Customers”

Validate Solution is Valuable People Will Pay $

Build a Minimal Viable Product

Test Again

Page 9: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

What we Thought: Startups are Small Big Companies

Page 10: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

What We Now Know

Page 11: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Startups Search for a Business Model

Companies Execute

Page 12: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

What We Used to Believe

Page 13: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Start With a Business Plan , Operating Plan

and Financial Model

Page 14: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

All I Need is the 5- Year Forecast

Page 15: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

What We Now Know

Planning comes before writing the plan

Business models are dynamic

Plans are static

Page 17: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Startups Are Not Smaller Versions of Large Companies

Page 18: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

A Startup is a temporary organization

designed to search for a repeatable and scalable

business model

Page 19: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Startups Are Not Smaller Versions of Large Companies

Large Companies Execute Known Business Models

Page 20: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Startups Are Not Smaller Versions of Large Companies

Startups Search for Unknown Business Models

Page 21: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Startups Fail Because They Confuse Search with Execute

Page 22: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Customer Development

Page 23: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

More startups fail from a lack of customers than from

a failure of product development

Page 24: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Founders Run a Customer Development Team

No sales, marketing and business development

Page 25: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 26: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Business Model Canvas

Page 27: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

©2011 Stephanie K. Marrus

• Pharma • Biotech • CRO • FDA • Supplier

• FDA • IP FTO • Manufacturing

• Product benefit • Market • Competitive

position

Hospital Pharma DTC Mobile

User Payer Hospita Insuran co. Influenc Saboteu

How to create demand KOLs Patients SAB

Preclinical Clinical trials Manufacturing Royalties

Partnerships Investors Consulting

Page 28: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

9 Guesses

Guess Guess

Guess Guess

Guess Guess

Guess

Guess Guess

Page 29: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 30: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

What We Do in Customer Development

1. Find out the Problem

2. Test the Solution

Page 31: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 32: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 33: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 34: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 35: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

You will do at least 10 interviews per week ~ 75 interviews !

Page 36: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Frame Commercialization Hypotheses

• Customer? • Product? • Value proposition? • Product/market fit? • Payer? • Reimbursement ? • Regulatory path? • IP landscape? • Partners?

Page 37: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Update Business Model Canvas Weekly

Page 38: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 39: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 40: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Use Canvas As a Weekly Scorecard

Week 3

Week 2

Week 1

Page 41: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

You May Have to Pivot

Page 42: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Flipped Classroom Lectures on Udacity

Page 43: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Build a Minimal Viable Product (MVP)

Page 44: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers
Page 45: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Work in a Team

Page 46: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Class Simulates a Startup

• Pressure, uncertainty, challenges • Fail fast, learn quickly, pivot • Go outside your comfort zone • Deal with unreasonable expectations

Page 47: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Metrics: LaunchPad Central

Page 48: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Videos

• http://www.slideshare.net/sblank/bcn-biosciences-icorp-nih-video-121014?qid=7913d083-caba-4e8a-a022-02721beab277&v=default&b=&from_search=23

• (NIH Team)

• http://vimeo.com/groups/213077/videos/81146693

Page 49: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Class Start Dates

Page 50: University of California Center for Accelerated Innovation · Startups Fail Because They Confuse Search with Execute . Customer Development . More startups fail from a lack of customers

Preliminary Schedule

• Application deadline 1: April 1

• Application deadline2: April 6th

• Preliminary Screen: Week of April 12

• Video interviews: Week of April 27