Univerge SV8100 - ECI · SV8100 System Programming ... PRG 15-01: Basic Extension Setup Defines the basic settings for each extension, PRG 15-01-01 is the only PRG that should

Univerge SV8100 Administration Guide

CUSTOMER INFORMATION: Phone System (SV8100) IP Address: ________________________ User Name: ________________________ Password: _________________________

Phone System (SV8100)

Logging Into The SV8100 System 1. Open Internet Explorer 2. Type the IP Address in the address bar 3. At the login screen enter the User Name and Password

SV8100 Login Screen

4. Press Enter 5. On the SV8100 home page click on the System Data icon to enter System Programming

SV8100 Home Page

SV8100 System Programming

SV8100 System Programming After clicking on the System Data icon, the page above will be shown. From here all system programming is performed. The categorization links on the left hand column separates settings into System Data items called ‘PRGs’. PRGs are identified by their ID and name. The ID and name indicate what settings the System Data is related to. The following pages describe the PRGs that are available with the nec Login ID. NOTE: Due to different system configurations your login ID may allow more PRGs to be changed

then is noted in this guide.

Immediately after ANY programming changes, you MUST click the Apply icon for the changes to take effect Once finished your programming session, click the Home icon, followed by the Logout icon to permanently save the changes

Changing System Time and Date: PRG 10-01: Time and Date Setup After clicking the System Data icon, this PRG will be immediately displayed. This allows the user to change the system time and date, which will also change the time and date displayed on ALL digital display phones, IP phones, Softphones, etc.

Changing the Time and Date

PRG 10-01-01: Changes the Year PRG 10-01-02: Changes the Month PRG 10-01-03: Changes the Day PRG 10-01-04: Changes the Hour PRG 10-01-05: Changes the Minutes PRG 10-01-06: Changes the Seconds NOTE: The time is set in 24h format

Changing Daylight Savings Options: PRG 10-24: Daylight Savings Setup The SV8100 System will automatically change the system time for daylight savings each year. This PRG allows the user to change the dates the system will use to change the time.

Setting Up Daylight Savings Time PRG 10-24-01: Enables/Disables automatic daylight savings PRG 10-24-02: Sets the number of hours to change PRG 10-24-03: Changes the Month to spring forward PRG 10-24-04: Changes the Week to spring forward PRG 10-24-05: Changes the Day to spring forward PRG 10-24-06: Changes the Month to fall back PRG 10-24-07: Changes the Week to fall back PRG 10-24-08: Changes the Day to fall back

Setting Up System Speed Dials: PRG 13-04: Speed Dialing Number and Name This PRG sets up the Telephone Numbers and Names to be used in your System Speed Dial. NOTE: Only the first two columns are required to set up the System Speed Dial

Setting Up System Speed Dials

Dial Data – Enter the telephone number. e.g. 5196249134 (9, and - “dashes” are not required)

Name – Enter a name to the speed dial (Up to 12 characters)

Changing Extension Names and Buttons: PRG 15-01: Basic Extension Setup Defines the basic settings for each extension, PRG 15-01-01 is the only PRG that should be changed on this page.

Changing Extension Names

PRG 15-01-01: Name 1. Select the extension you wish to change from the drop-down menu at the top right corner. 2. Enter any characters, up to 12 3. Click on apply to save changes

PRG 15-07: Function Keys Program Function Keys to assign functions to an extensions line keys. The most common are a Headset button, DND button, Call Forward button and a DSS/One Touch button which allow you to see when extensions are in use. NOTE: In order to clear any previously programmed keys, enter 000 to erase any display code

Programming the First 16 Buttons

Programming Buttons 17-32

1. Select the extension you wish to change from the drop down menu 2. Select the button you wish to change NOTE: To change to the next row of 16 buttons, click on the blue arrow beside the extension

drop down menu. Each extension can have up to 48 buttons, but based on the type of phone connected, you may not be able to use all buttons.

3. Select the feature you wish to program to that button 4. Enter any additional data (if necessary) in the Additional Data field (ie. Ext. Numbers and Trunk Numbers) NOTE: Not all features require additional data.

Calls Won’t Go To Voicemail

24-09: Call Forwarding Fixed Settings If an extension continuously rings and doesn’t go to voicemail, check the following PRGs

Calls Will Never Go to Voice Mail

24-09-01: Should be set to Call Forward Busy/No Answer 24-09-02: Should be set to the Voice mail extension number (Usually Ext. 300)

24-09-03: Should be set to the Voice mail extension number (Usually Ext. 300) 24-09-04: Should be set to the Voice mail extension number (Usually Ext. 300) 24-09-05: Should be set to the Voice mail extension number (Usually Ext. 300) 24-09-06: Should be left blank 24-09-07: Should be left blank All extensions (Unless changed by an ECI technician) should look like the following:

That’s Better!

Set Relocation (Extension Swapping) Set relocation allows an extension to be moved from one location to another, without having to reprogram the extension data. The extensions features and extension number are the same after it is moved to the new location. From the extension that is to be moved: 1. Press the Speaker key 2. Dial 798 3. Dial the Password (1234) 4. Dial the extension number to be swapped with or relocated to

5. When successfully completed, a confirmation tone will be heard and the display will read completed 6. Press the Speaker key twice to exit Setting Up Password for Set Relocation PRG 92-05: Extension Data Swap Password Setup 1. Enter a password (4 Characters) for Set Relocation