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Operations Research
MBA-024
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DECISION-MAKINGENVIRONMENTS/DECISION THEORY
UNITI
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Decision Theory: Introduction
The managerial activity includes broadly four
phases, namely, planning, organising, directing
and controlling.
In performing all of these activities the
management has to face several such
situations where they have to make a choice
of the best among a number of alternativecourses of action.
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This choice making is technically termed as
decision-making.
A decision is simply a selection from two or
more courses of action.
Decision theory provides a rich set of conceptsand techniques to aid the decision maker in
dealing with complex decision problems.
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Decision Theory: Definition
A process which results in the selection from a
set of alternative courses of action, that
course of action which is considered to meet
the objectives of the decision problem more
satisfactorily than others as judged by the
decision maker.
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Decision Theory: Applications
Select the best from among several job offers.
Select the most profitable investment portfolio.
Determine whether or not to expand amanufacturing facility.
Determine whether a large plant, a small plant, orno plant should be built.
D
ecide whether to invest in a new plant,equipment, research programme, marketingfacilities, etc.
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Decision Theory: Steps
Clearly identify and define the problem at
hand.
Specify objectives and the decision criteria. Identify and evaluate the possible
alternatives.
Formulate (or select) one of the mathematical
decision theory models.
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Decision Theory: Steps
Apply the model and select the best
alternative.
Conduct a sensitivity analysis of the solution. Communication and implementation of
decision.
Follow-up and feedback of results of decision.
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Decision Theory: Concepts
Decision Maker. An individual or a group of
individuals responsible for making the choice
of an appropriate course of action amongst
the available courses of action.
Courses of Action. The alternative courses of
actions or strategies are the acts that are
available to the decision maker.
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States of Nature. The events or occurrences
which are outside the control of the decision
maker, but which determine the level of
success for a given decision.
Payoff. Each combination of a strategy andevent is associated with a payoff, which
measures the net benefit to the decision
maker.
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Payoff Table. For a given problem, payoff table
lists the payoffs for each combination of eventand strategy.
Regret/Opportunity Loss Table. Anopportunity loss is the loss incurred due tofailure of not adopting the best possiblestrategy. For a given state of nature theopportunity loss of possible strategy is thedifference between the payoff for thatstrategy and the payoff for the best possiblestrategy that could have been selected.
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Types ofDecision-Making
Environments Certainty. Complete and accurate knowledge
of the outcome of each alternative. There isonly one outcome for each alternative.
Risk. Multiple possible outcomes for eachalternative. A probability of occurrenceattached to each possible outcome.
Uncertainty. Multiple outcomes for eachalternative. But no knowledge of the
probability of their occurrence.
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Decision-Making under Certainty
The consequence of selecting each course of
action known with certainty.
It is presumed that only one state of nature isrelevant for the purpose of the decision
maker.
He identifies this state of nature, takes it for
granted and presumes complete knowledge as
to its occurrence.
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Decision-Making under Certainty
Some techniques used:
System of equations.
Linear programming.
Integer programming.
Dynamic programming.
Queuing models.
I
nventory models. Capital budgeting analysis.
Break even analysis.
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Decision-Making under Risk
The decision maker faces several states ofnature.
He is supposed to have believable evidentialinformation, knowledge, experience or
judgement to enable him to assign probabilityvalues to the likelihood of occurrence of eachstate of nature.
The course of action which has the largestexpected payoff value is selected.
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Decision-Making under Risk
The most widely used decision criterion is the
expected monetary value (EMV) or expected
payoff.
The objective of decision making is to
optimise expected payoff.
It means maximisation of expected profit or
minimisation of expected regret.
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EMV
Given a payoff table with payoffs and
probability assessments for all states of
nature, it is possible to determine EMV for
each course of action if the decision is
repeated a large number of times.
The EMV for a given course of action is the
sum of possible payoffs of the alternatives,each weighted by the probability of that
payoff occurring.
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Steps for Calculating EMV
Construct payoff table along with the
probabilities of the occurrence of each state of
nature.
Calculate EMV for each course of action, as
shown earlier.
Select the course of action that yields the
optimal EMV.
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Expected Value with Perfect
Information The expected value with perfect information is
the expected or average return, in the long
run, if we have perfect information before a
decision has to be made.
It is calculated by choosing the best
alternative for each state of nature and
multiplying its payoff with the probability ofthat state of nature.
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Expected value with perfect information =
(Best outcome for 1st state of nature) x
(Probability of 1st state of nature) + (Best
outcome for 2nd state of nature) x (Probability
of 2nd
state of nature) + + (Best outcome forlast state of nature) x (Probability of last state
of nature)
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Expected Value of Perfect
Information (EVPI) EVPI is the expected value with perfect
information minus the expected value without
perfect information, namely the maximum
EMV.
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Expected Opportunity Loss (EOL)
An alternative approach to maximising EMV is
to minimise EOL or expected value of regrets.
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Decision-Making under Uncertainty
The probabilities are not known.
No historical data available.
Expected payoff cannot be calculated.
Example: Introduction of a new product in the
market.
T
he choice of a course of action dependslargely upon the personality of the decision-
maker or policy of the organisation.
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Decision Criteria under condition
ofUncertainty Maximin.
Maximax.
Minimax Regret.
Hurwicz Criterion.
Bayes/Lapalces Criterion.
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Criterion of Pessimism (Maximin)
Also called Waldian Criterion.
Determine the lowest outcome for each
alternative. Choose the alternative associated with the
best of these.
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Criterion of Optimism (Maximax)
Suggested by Leonid Hurwicz.
Determine the best outcome for each
alternative. Select the alternative associated with the best
of these.
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Minimax Regret Criterion
Attributed to Leonard Savage.
For each state, identify the most attractivealternative.
Place a zero in those cells.
Compute opportunity loss for other alternatives.
Identify the maximum opportunity loss for eachalternative.
Select the alternative associated with the lowestof these.
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Criterion of Realism (Hurwicz
Criterion) A compromise between maximax and
maximin criteria.
A coefficient of optimism (01) isselected.
When is close to 1, the decision-maker is
optimistic about the future.
When is close to 0, the decision-maker is
pessimistic about the future.
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Hurwicz Criterion
Select the strategy which maximises:
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Laplace Criterion
Assign equal probabilities to each state.
Compute the expected value for each
alternative. Select the alternative with the highest
alternative.
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Decision Tree Approach
Using a decision tree the decision problem,
alternative courses of action, states of nature
and the likely outcomes are diagrammatically
depicted.
A decision tree consists of a network of nodes,
branches, probability estimates and payoffs.
Nodes are of two types: decision-node(square) and chance node (circle).
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Alternative courses of action originate from
decision nodes as main branches (decisionbranches).
At the terminal of each decision branch, there is achance node.
Chance events emanate from chance nodes in theform of sub-branches (chance branches).
The respective payoffs and the probabilitiesassociated with the alternative courses andchance events are shown alongside the chance
branches. At the terminal of the chance branches expected
payoffs are shown.
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Types ofDecision Trees
Deterministic.
Probabilistic.
These can further be subdivided into singlestage and multistage trees.
A single stage deterministic decision tree
involves making only one decision under
conditions of certainty (no chance events).
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In a multi stage deterministic tree a sequence
or chain of decisions are to be made.
A problem involving only one decision to be
made under conditions of risk or uncertainty
(more than one chance events) can berepresented using a single stage probabilistic
decision tree.
In the above problem, if a sequence of
decisions is required, a multi stage
probabilistic decision tree is required.
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Drawing a Decision Tree:
Conventions Identifyall decisions (and their alternatives) to
be made and the order in which they must be
made.
Identifythe chance events or states of nature
that might occur as a result of each decision
alternative.
Develop a tree diagram showing the sequenceof decisions and chance events.
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Estimate probabilities that the possible events
will occur as a result of the decisionalternatives.
Obtain outcomes (usually expressed ineconomic terms) of the possible interactions
among decision alternatives and events.
Calculate the expected value of all possibledecision alternatives.
Selectthe decision alternative (or course ofaction) offering the most attractive expected
value.
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Roll-Back Technique
Used for analysing a decision tree.
Proceeds from the last decision in the sequenceand works back to the first for each of the
possible decisions. Two rules concerning this technique:
If branches emanate from a circle, the total expectedpayoff may be calculated by summing up the expectedvalues of all the branches.
If branches emanate from a square, we calculate thetotal expected payoff for each branch emanating fromthat square and the branch with the highest expectedbenefit gives the solution.
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Decision Tree: Advantages
Useful for portraying the interrelated, sequential andmultidimensional aspects of a decision problem.
Focuses attention on the critical elements in a decisionproblem.
Especially useful in cases where an initial decision andits outcome affect the subsequent decisions.
Enables the decision maker to see the various elementsof the decision problem in a systematic way.
Complex managerial problems can be explicitlydefined.
Can be applied in various fields.
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Decision Tree Approach: Applications
Introduction of a new product.
Marketing strategy.
Make or buy decisions. Pricing assets acquisition.
Investment decisions.
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A company owns a lease on a property. It may
sell the lease for Rs.12000 or it may drill the saidproperty for oil. Various possible drilling results
are as under along with the probabilities of
happening and rupee consequences:
Possible Result Probability Rupee Consequence
Dry well 0.10 -100000
Gas well 0.40 45000
Oil & gas well 0.30 98000
Oil well 0.20 199000