TWI Summit Europe 2015 program

www.twisummit .eu

John Bicheno began learning about Lean in 1982 with Toyota in South Africa. In 1987 he took up a posi on as Senior Lecturer in Opera ons Management at the University of Buckingham. He became a Reader in 1990 and was Dean in 1992. His interests are in lean opera ons, both in service and manufactur-ing. Becoming ‘lean’, he believes, should be a priority for all opera ons-led organisa ons. John is the author of several best-selling books including The Lean Toolbox. He is the founding Director of MSc in Lean Opera ons, Lean Enterprise Research Centre (LERC), 1999-2012. During his period at LERC he supervised over 80 Masters disserta ons.

Masaaki Imai was the first to write and speak about the Toyota Produc on System (TPS), what we now call

lean thinking. He worked closely with Toyota’s Taiichi Ohno, founder of TPS. Imai’s book, Gemba Kaizen, had a profound impact on

the reemergence of TWI in the U.S. as it inspired an ever-growing network of lean advocates to explore TWI’s influence on TPS.

This eventually led to the forma on of the TWI Summit. Now you can hear Imai’s opening

keynote of the 2013 TWI Summit where he said, “TWI is the Star ng Point of Becoming Lean.” Hear insights from one of lean’s living legenda, Masaaki Imai.

Jim Huntzinger is president and founder of Lean Fron ers, which runs Summits on Lean Accoun ng, TWI, Lean HR

Summit, Lean Leadership, and Lean Coaching among others. Since star ng as a manufac-turing engineer with Aisin Seiki, a Toyota

component manufacturer, Huntzinger has spent over 20 years in engineering, opera-

ons, and management posi ons, helping companies implement lean principles.

Huntzinger is the author of Lean Cost Manage-ment: Accoun ng for Lean by Establishing Flow. He

has also authored many ar cles on lean management, including "Roots of Lean - TWI: The Origin of Kaizen."John Vellema’s insights in the interface of Produc on Op miza on and People Development provided him with the opportunity to help start up the Global Learning Center at the LEGO Group. Over 3 years John served various roles, facilitated global training/sharing events and trained/coached internal LEAN & learning centers consultants and leaders from around the globe in the concept. This organiza on helps LEGO Group expand with the speed they do and develop global standard work. John has now started up his own consultant company (BusinessThroughPeople), with focus on crea ng, sustaining and further develop a well trained workforce.

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Jakob Manori became Head of Opera ons PostNord Logis cs for all of Scandinavia in 2015. He is experienced in transforming organiza ons through HR processes, produc on processes, and logis cs methods. For the past 5 years he has been the driving force behind an annual 7% improvement in produc vity. His strategy has led to a 50% increase in parcels volume – prac cally without investments in technology. The extra capacity originates from process focus, standardized work and employ-ee involvement. The basis has been the Shingo Model, supported by Lean concepts and the TWI program.

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KEYNOTES

www.twisummit.eu

Monday 16 November: Optional WorkshopsTWI Introduction:

What is TWI?John Vellema & Scott Curtis, TWI Institute

TWI Job Methods:Where Kaizen Began

Patrick Graupp, TWI Institute, USA

Best Practice Training Methods in Health Care:Case Studies and Hands On Practice

Skip Steward, Baptist Memorial Health Care, USA7 Steps of Implementing TWI:

Getting Started with TWIJohn Vellema & Scott Curtis, TWI Institute

TWI Problem Solving Leveraging the Power of the“J” Programs

Patrick Graupp, TWI Institute, USA

Getting to Standard Work in Healthcare & OtherNon Manufacturing Environments

Martha Purrier, Virgina Mason Medical, USA

Tuesday 17 November: Summit Day 108:30 09:00 Welcome and Opening Remarks09:00 10:00 Keynote: Masaaki Imai, Kaizen Institute Founder: “TWI as the Starting Point to Becoming Lean”10:00 10:15 Break10:15 11:00 TWI as a Change Lever in Administration

Kasper WillemannDanske Bank, DK

TWI Job Methods as a Foundation forImprovement KATA

Patrick Graupp & Scott CurtisTWI Institute, USA

Reducing Variationin the Public Sector

Peter HøjvigOdense Kommune, DK

11:00 11:15 Break11:15 12:00 From Good to Great in Fur Handling

Lars Tegner Bjerre& Gitte PrimdahlKopenhagen Fur, DK

Walking the Talk: from Pilot toCreating a TWI Culture

Denis Becker, Gemalto, UK

NEW Lessons in Healthcare…Why Care?Skip Steward

Baptist Memorial Health Care, USA12:00 13:00 Networking Lunch13:00 13:30 Keynote: ”A Conversation with Jim Huntzinger and John Vellema”13:30 13:45 Break13:45 14:30 Breaking Through the Culture in an Old

Government Owned CompanyPer Albrektsen, PostNord, DK

KATA at HP Tronic: Creating a Habit ofTaking Small Steps

Linus Brodén, HP Tronic, SE

Getting to Standard Work in HealthcareMartha Purrier

Virginia Mason, USA14:30 14:45 Break14:45 15:30 How PostNord Spots, Develops and

Evaluates Their Trainer TalentsKaren Stenholt, Post Nord, DK

How a Volkswagen Supplier Uses TWIJM to improve Their Kaizen CultureMartin Macko, Tower Automotive, CZ

TWI: Relevant for Healthcare?Ronald Aalbersberg

Tweesteden Ziekenhuis, NL15:30 15:45 Break15:45 16:30 From Amateurs to

Professional Job TrainersJesper Sorensen, IdealCombi, DK

Daily Improvements with KATAOle Jacobsen

Haldor Topsøe, DK

Continuous Improvementin Service OrganizationsCompany Case Study

17:00 18:30 TWI Geek Meetup & Kata Geek Meetup19:00 22:00 Optional Dinner: Drinks, Dinner, Presentation

Wednesday 18 November: Summit Day 208:30 09:00 Morning Networking Kickoff09:00 10:00 Keynote: John Bicheno: “How the TWI Programs Support Your Shingo Journey”10:00 10:15 Break10:15 11:00 TWI as Precondition for Stable Processes

Uwe PatockGeberit Mapress GmbH, DE

Leaders or Caretakers?John Lovell

B/E Aerospace, UK

The Power of Introducing TWI at NovartisPharmOps Stein

Christoph Bernoulli, Novartis, CH11:00 11:15 Break11:15 12:00 TWI as a Part of the LEAN Puzzle

and Daily BusinessTomás Otradovský, Hartmann – RICO a.s.

From Resistance to Openness ThroughRelations

Suni Vatnhamar, Amcor Flexibles, DK

A TWI Approach to Ensure Stable andEffective Processes in cGMP ComplianceJeppe Albaek Thomsen, Novo Nordisk, DK

12:00 13:00 Networking Lunch13:00 13:30 Afternoon Keynote: Jakob Manori, Postnord Logistics: “A Leader’s Role in a TWI Transformation”13:30 13:50 Closing Remarks from Your Hosts: effektivitet.dk, Business Through People, Lean Frontiers13:50 14:00 Break14:00 15:00 Summit Meet up: Here’s your chance to set the agenda! Propose topics to discuss with fellow participants.

Thursday 19 November: Optional Classes, Meet ups, Company ToursHalf Day Sessions MORNING WORKSHOP: Lean Kata Simulation AFTERNOON WORKSHOP: Kata Meet up8:00 17:00 OPTION #1: includes 2 company visits

Haldor Topsøe & Novo NordiskOPTION #2: includes 2 company visits

Danske Bank & PostNord

Wednesday 18 – Friday 20 November: Optional “J Training”WEDNESDAY 18 –FRIDAY 20

Job RelationsFacilitated by Carla Latijnhouwers

TWI Institute GermanyFive 2 hour Sessions Over 2 1/2 Days

Job RelationsFacilitated by Agata Pawlukojc

TWI Institute SpainFive 2 hour Sessions Over 2 1/2 Days

Job MethodsFacilitated by JItka TejnorovaTWI Institute Czech Republic

Five 2 hour Sessions Over 2 1/2 Days

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NOTE: The agenda is con nually being enhanced with new offerings.For the most up-to-date agenda, visit www.twisummit.eu.!!

Loca onMalmo, SwedenHost Facility: Slagthuset Jörgen Kocksgatan 7a, 21120, SE - MALMÖ+46 (0)40 611 80 90 | www.slagthus.se

s l a g t h u s e t p a s t

At the grand opening in 1904, Slagthuset in Malmö was considered one of the most modern and beau ful industrial sites in Europe.

With spacious areas, high ceilings, granite floors, iron columns and technological innova ons Slagthuset impressed its visitors already in the beginning. Slagthuset was in opera on un l June 1969 when the slaughterhouse was shut down.

s l a g t h u s e t t o d a y

On 1 September 2009, a new era began when a new ownership structure took over the running of Slagthuset in Malmö and changed the opera on from being primarily recognized as Europe’s largest indoor nightclub to become a mul -ac vity house with style. The main opera on for Slagthusets today ranges from public ac vi es such as theater, concerts and events to large corporate events in the form of conferences, exhibi ons, product launches and dinners. Slagthuset is probably one of Malmö’s most visited lunch restaurants.

Area HotelsFirst Hotel Jörgen Kock Malmö

www.firsthotels.dkComfort Hotel Malmö

www.nordicchoicehotels.seMayfair Hotel Tunneln

www.mayfairtunneln.comElite Hotel Residens, Malmö

www.elite.se

TWI Summit - EuropeMain 2 Day TWI Summit (17-18 Nov)..............................................€1320

Op onal Workshops, Networking Dinner, and ToursHalf Day Workshops.........................................................................€350Half-day Company Tours ..................................................................€225Full-day Company Tours...................................................................€450Summit Networking Dinner.............................................................€80Post-Summit Half-day Kata Meet-up ...............................................€225Post-Summit 10 Hour JI or JR Class .................................................€1200

Contact Informa onContact Jaclyn Dorsey at the TWI Summit’s USA office...

Email: jaclyn@leanfron ers.com Phone: +1 317-288-8984

Who Should A end?Management, Leaders, Team Leaders, HR, LEAN Program Managers, Training Coordinators, Job Trainers - anybody in charge of people or direc ng others.

And from What Industries?Manufacturing, Healthcare, Government Offices, Public Services, Professional/Business Services, Retail, Non-Profit, IT, Technology

Registra on

SpecialSpecialOffer!Offer!

Whoshould attend?

www.twisummit.eu

10% Discount Offered by... TWI Institute Scandinavia Use Promo Code “twiscan” to receive 10% off the registration fee of €1320 per person. Excludes optional sessions.

TWI Summit organizers are pleased to announce TWI Institute Scandinavia as Summit partner. We appreciate the unique contributions TWI Scandinavia has offered improvement-minded businesses and look forward to their involvement at this year's Summit.

Group RateSmall groups of 5-9 get 15% off the standard registration fee of €1320 per person when using “twiscansmall” as their Promo Code. Large groups of 10 or more get 20% off the standard registration fee of €1320 per person when using “twiscanlarge”. Excludes workshops, company tours, and “J” Classes.